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Leadership and Employer Branding - AIMS International

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

<strong>Leadership</strong> <strong>and</strong> <strong>Employer</strong> Br<strong>and</strong>ing: Where Do Employee Engagement<br />

<strong>and</strong> Psychological Attachment St<strong>and</strong>?<br />

Avinash D. Pathardikar<br />

Sangeeta Sahu<br />

Kamlesh Kumar Maurya<br />

avinashphrd@gmail.com<br />

sangeeta_hrd@yahoo.co.in<br />

VBS Purvanchal University, Jaunpur<br />

1. Introduction<br />

What drives employer br<strong>and</strong>ing (EB)? This crucial question has attracted studies conceptualizing <strong>and</strong><br />

researching the framework of EB. It represents a firm’s efforts to promote, both within <strong>and</strong> outside the firm, a<br />

clear view of what makes it different <strong>and</strong> desirable as an employer (Backhaus <strong>and</strong> Tikoo, 2004). The importance<br />

paid by researchers to EB is oriented towards attracting potential <strong>and</strong> competent employees to the organization<br />

<strong>and</strong> retaining the performers. Effective EB leads to give the organization a competitive edge in human resource<br />

management compared to its competitors in the skilled manpower market (Ambler <strong>and</strong> Barrow, 1996). While<br />

there is hardly any debate among scholars on the relevance of EB, the actual drivers behind EB are not<br />

completely explored, <strong>and</strong> how these mechanisms differ due to disparity between the internal environments of<br />

the organizations. In this article, we build on the framework of EB by arguing that (1) Transformational<br />

leadership, (2) Employee engagement, <strong>and</strong> (3) Psychological attachment are the important factors to help us<br />

underst<strong>and</strong> the drivers behind EB. We do this with a special focus on the usefulness of employer br<strong>and</strong>ing in an<br />

increasingly knowledge- based economy where skilled employees are often in short supply (Ewing et al., 2002).<br />

Two important motivations fuel this article. First, from organization valuation perspective, we argue that going<br />

beyond the influence of first degree information about the organization like organization culture, quality of<br />

current employees, impression of public or service quality (Sullivan, 2002) to second order of factors<br />

influencing EB through leadership style, employee engagement <strong>and</strong> psychological attachment can be of<br />

substantial importance. Though, the early attraction of company outsiders to the firm is a useful outcome of EB<br />

(Lievens et al., 2007; Backhaus <strong>and</strong> Tikoo, 2004). The value attached to the factors governing behavioural<br />

aspects through interpersonal <strong>and</strong> psychological aspects has not been paid sufficient attention leading in past<br />

research on EB.<br />

Second, from competitive advantage perspective it is important to consider the aspects that regulate the<br />

internal br<strong>and</strong>ing; this learning can further help in developing better human resource management practices<br />

(Love <strong>and</strong> Singh, 2011). To compete in the open market economy the concept of br<strong>and</strong>ing has been worked out<br />

(Keller, 1993; Aaker, 1991).This concept provides a complementary perspective to underst<strong>and</strong> EB through<br />

resource-based view (RBV) contributing to sustainable competitive advantage (Priem <strong>and</strong> Butler, 2001; Boxall,<br />

1998; Barney, 1991). While some studies have incorporated the element of learning in underst<strong>and</strong>ing the drivers<br />

of EB activities, their discussion is limited <strong>and</strong> mainly focused on the outcome of it (Moroko <strong>and</strong> Uncles, 2008;<br />

Wilden et al., 2010; Glen, 2006). Few studies are reported on generating an underst<strong>and</strong>ing on the issues that<br />

inspire internal br<strong>and</strong>ing (Maxwell <strong>and</strong> Knox, 2009; Edwards, 2010; Mosley, 2007).<br />

Overall, this article departs from previous work in two significant ways. First, we develop the argument that the<br />

drivers of EB can be revealed by a focus on the leadership style, employee engagement <strong>and</strong> the psychological<br />

attachment felt by the employee. Second, we open the ways for how these determinants <strong>and</strong> their learning affect<br />

EB.<br />

2. Literature Review<br />

<strong>Employer</strong> Br<strong>and</strong>ing<br />

The American Marketing Association defined br<strong>and</strong> as a name, term, sign, symbol, or design, or combination of<br />

them, intended to identify the goods <strong>and</strong> services of one seller or group of sellers <strong>and</strong> to differentiate them from<br />

those of competitors (Schneider, 2003).The term br<strong>and</strong>ing when applied to the employer suggests the<br />

differentiation of a firms’ characteristics as an employer from those of its competitors. It highlights the unique<br />

aspects of the firms’ employment situations (Ambler <strong>and</strong> Barrow, 1996). It includes the firms’ value system,<br />

policies <strong>and</strong> behaviours towards attracting, motivating <strong>and</strong> retaining current <strong>and</strong> potential employees. EB has<br />

been described in three- step process by human resource practitioners through valuation approach (Sullivan,<br />

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

2002; Eisenberg et al. 2001). On application aspect, the notion of employer attractiveness is a closely related<br />

concept to employer br<strong>and</strong>ing (Collins <strong>and</strong> Stevens, 2002; Berthon et al., 2005). The underst<strong>and</strong>ing of factors<br />

contributing towards employer attractiveness is essential for employer br<strong>and</strong>ing valuation. At certain places in<br />

this study the term “employer br<strong>and</strong>ing” <strong>and</strong> “employer attractiveness” has been interchangeably used.<br />

As an important means for firms to exp<strong>and</strong> <strong>and</strong> create market, br<strong>and</strong>ing has been predominantly studied by<br />

researchers (Schneider, 2003; Keller, 2003; Aaker 1991). Br<strong>and</strong> knowledge refers to a sign, symbol, term or<br />

design intended to identify the goods or services. It speaks for the product <strong>and</strong> its quality. Its main objective is to<br />

differentiate from its competitors (Schneider, 2003). Over the years br<strong>and</strong>ing has been applied to people,<br />

places <strong>and</strong> firms (Peters, 1999). The cognitive interpretation related to br<strong>and</strong> (Keller, 2003) widens its<br />

applicability in attracting <strong>and</strong> retaining competent people. Employment br<strong>and</strong> emerged highlighting the different<br />

aspects of the firm’s employment conditions. Subsequently employer br<strong>and</strong> evolved, defined in terms of<br />

benefits provided to the employee by the employer <strong>and</strong> through the process of employment, also identified with<br />

the employing company (Ambler <strong>and</strong> Barrow, 1996).<br />

Such a view may overlook the fact that EB is subjected to the influences of other factors (Moroko <strong>and</strong> Uncles,<br />

2008; Carley et al., 2010; Kaufmann et al., 2012). A number of studies have shown that a firm’s br<strong>and</strong>ing may<br />

be driven by company culture <strong>and</strong> values (Moroko <strong>and</strong> Uncles, 2008; Mosley, 2007), organization’s leader<br />

(Strobel et al., 2010; Tuuk, 2012; Pereira <strong>and</strong> Gomes, 2012; Lievens, 2007), that define the work environment.<br />

Such studies have pointed out some useful drivers for EB that we extend in this study. Further, EB research has<br />

primarily relied on the instrumental <strong>and</strong> symbolic distinction, where the instrumental attributes describe the job<br />

or organization as the symbolic attributes that are intangible <strong>and</strong> can be interpreted in the form of trait inferences<br />

(Lievens <strong>and</strong> Highhouse, 2003; Lievens et al., 2007). These dimensions, especially symbolic image<br />

incrementally accounted for predicting attractiveness as an employer (Lievens et al, 2005). Both the job <strong>and</strong><br />

organization attributes explain employee engagement (Saks, 2006). Specially drawing on the employee value<br />

perspective <strong>and</strong> social identity theory that deal with quality of current employees <strong>and</strong> their psychological aspects<br />

form the base of identification (Tajfel <strong>and</strong> Turner, 1986), <strong>and</strong> that could focus on employees’ psyches (Miles<br />

<strong>and</strong> Mangold, 2004) putting impact on their loyalty <strong>and</strong> commitment (Khanyapuss <strong>and</strong> Alan, 2011) resulting in<br />

retaining employees (Martin et al.,2005). In short, we advocate leadership, employee engagement <strong>and</strong><br />

psychological attachment to be the building blocks that can further enhance our underst<strong>and</strong>ing of the drivers<br />

behind EB.<br />

Transformational <strong>Leadership</strong><br />

Over the past few years, several studies have examined how the leadership styles influence a wide range of<br />

variables, including satisfaction, commitment, employees ’intention to quit <strong>and</strong> employee performance<br />

(Dumdum et al., 2002; Judge <strong>and</strong> Piccolo, 2004; Rafferty <strong>and</strong> Griffin, 2004). However, research on EB is yet in<br />

an embryonic stage <strong>and</strong> the relationship between leadership style <strong>and</strong> employer br<strong>and</strong>ing is sparse. Though<br />

some researchers highlighted on the influence of leadership, but concrete empirical confirmation on which<br />

leadership style is applicable <strong>and</strong> contributes in the br<strong>and</strong>ing has to be explored.<br />

This leadership perspective is important to EB research as prior studies, especially those based on affect of<br />

leader behaviour on organizational attractiveness offer scope for this study. The role of leader in general<br />

attractiveness of the organization through their ethical behaviour draws on creating an image for the firm<br />

(Strobel et al., 2010). The multifactor leadership theory (Tejeda et al., 2001) comprises of three broad types of<br />

leadership, namely transformational, transactional <strong>and</strong> laissez-faire. The concept of transformational leadership<br />

was initially developed by Burns (1978), represents those leaders who stimulate <strong>and</strong> inspire followers to both<br />

achieve extraordinary outcomes <strong>and</strong>, in the process, develop their own leadership capacity (Bass <strong>and</strong> Riggio,<br />

2006). The four dimensions associated with the transformational leadership style are idealized influence,<br />

inspirational motivation, intellectual stimulation <strong>and</strong> individualized consideration. Leaders with these<br />

characteristics st<strong>and</strong> as a model for their employees (Bass, 1985), inspire vision ( Podsakoff et al., 1990)<strong>and</strong><br />

motivate them, cultivate creativity (Avolio, 1999) <strong>and</strong> are sensitive to needs of employees ( Judge <strong>and</strong> Piccolo,<br />

2004). From the transactional leaders’ point of view employees are valued in return for their behaviour such as<br />

increased effort or cooperation (Podsakoff et al., 1990). The laissez- faire leader is characterized by a relative<br />

lack of concern for their subordinates (Bass <strong>and</strong> Riggio, 2006). It is evident that transformational leaders greatly<br />

influence organizations <strong>and</strong> provide movement (Tucker et al., 2004).<br />

Employee engagement<br />

Drawing on diverse relevant literatures <strong>and</strong> research findings on employee engagement, three dimensions<br />

consisting of employee psychological state, traits, <strong>and</strong> behaviours predict employee outcomes (Macey <strong>and</strong><br />

Schneider, 2008). Such outcomes lead to organizational success <strong>and</strong> financial performance (Bates, 2004;<br />

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

Baumruk, 2004; Lockwood, 2007). Some other studies have investigated employee engagement into two types,<br />

job <strong>and</strong> organizational engagements (Saks, 2006). Engagement of the employee is subjected to the role indicates<br />

the influence of other factors affecting it (Robinson et al., 2004). The academicians, researchers <strong>and</strong><br />

practitioners have explained the phenomena of engagement in many different ways Maslach et al, 2001;<br />

Schaufeli et al., 2002; Rothbard, 2001; Richman, 2006; Shaw, 2005). The outcome of it is usually similar in<br />

their point of view. Engagement involves the active use of emotions <strong>and</strong> behaviours along with cognition (May<br />

et al., 2004), differentiating it from commitment, citizenship behaviour <strong>and</strong> job involvement. The consequences<br />

of engagement are thought to be of value to unit performance (Harter <strong>and</strong> Schmidt, 2006) <strong>and</strong> organization<br />

effectiveness (Erickson, 2005). The holistic approach towards employee engagement for motivating <strong>and</strong><br />

retaining employees addresses the basic objective behind br<strong>and</strong>ing (Glen, 2006). In this study, we contend that<br />

employee engagement may affect employer br<strong>and</strong>ing <strong>and</strong> influence its outcomes.<br />

Psychological attachment<br />

Although much research has been conducted in the area of organizational commitment, few studies have<br />

explicitly worked on psychological attachment. The relevance of it is felt especially in developing retention<br />

strategy. The perception approach advocates of the message received within employees’ psyches that enable its<br />

interpretation <strong>and</strong> make sense. Psychological attachment is predicted on compliance, identification <strong>and</strong><br />

internalization (O’Reilly <strong>and</strong> Chatman, 1986). Compliance refers to the instrumental involvement for specific<br />

extrinsic rewards. The other two dimensions identification <strong>and</strong> internalization formed a single factor (Martin <strong>and</strong><br />

Bennett, 1996) confirmed involvement based on a desire for affiliation <strong>and</strong> resulting from congruence between<br />

individual <strong>and</strong> organizational values. Identification <strong>and</strong> internalization significantly predicted turnover<br />

intentions (Abrams et al., 1998; Ashforth <strong>and</strong> Mael, 1989). Scholars have also shown cross- cultural differences<br />

in psychological aspects of workers’ turnover intentions (Besser, 1993; Abrams et al., 1998).<br />

Our study endeavours to provide a systematic work explaining the impact of employer br<strong>and</strong>ing on<br />

psychological attachment, extending the line of research to observe the role of employer br<strong>and</strong>ing on<br />

psychological aspect of employee. We focused on the Information Technology (IT) sector, the knowledge based<br />

organizations witnessing high turnover. They are gradually moving towards employer br<strong>and</strong>ing as a strategy for<br />

competitive edge.<br />

3. Hypotheses<br />

To examine the drivers behind EB, we follow the aspects regulating employee behaviour. We argue that<br />

employees working under transformational leader with higher degree of employee engagement <strong>and</strong> attachment<br />

will affect EB, such impact can change due to varying degree of these factors. Prior research has also suggested<br />

that the effect of leadership style influence employee behaviour (Bass et al, 2003; Tucker <strong>and</strong> Russell, 2004).<br />

The other variables employee engagement <strong>and</strong> psychological attachment are antecedents to job satisfaction <strong>and</strong><br />

employees’ turnover intentions (Saks, 2006; Abrams et al., 1998; Harris et al., 1993; Mael <strong>and</strong> Ashforth, 1995;<br />

Besser, 1993).<br />

Transformational leadership <strong>and</strong> <strong>Employer</strong> br<strong>and</strong>ing<br />

Of the various outcomes of leadership (Tucker <strong>and</strong> Russell, 2004), we argue that transformational leader is most<br />

appropriate, as they strongly engage followers’ by connecting them to the mission of the organization (Mink,<br />

1992; Shamir et al, 1993; Bass <strong>and</strong> Avolio, 1997), enhancing commitment to the organization (Avolio <strong>and</strong><br />

Yammarino, 2002; Bass et al., 2003) <strong>and</strong> team effectiveness (Bass, 1985). This happens by emphasizing culture<br />

<strong>and</strong> values in the organization by such leaders (Keller, 1995; Niehoff et al, 1990; Pereira <strong>and</strong> Gomes, 2012).<br />

They impact interpersonal processes (Balthazard et al., 2002; Kahai et al., 2000) <strong>and</strong> empower the employees<br />

(Kark et al., 2003).<br />

The discipline of employer br<strong>and</strong> management takes a more holistic approach in shaping the culture of the<br />

organization by alignment of people <strong>and</strong> organization ethos (Mosley, 2007). This can be well achieved by a<br />

leader exhibiting transformational leadership. Studies have highlighted the ethical behaviour of leader’s ability<br />

to attract highly qualified employees (Strobel et al, 2010). As a result, research work work on leadership<br />

development is seen as a way by which organizations can differ from each other (Tuuk, 2012). From leadership<br />

perspective, we argue that integrated employees with innovative approach under the leadership of<br />

transformational leader will account for higher degree of EB. Therefore:<br />

H1a: Transformational leadership style exhibited by leaders will affect employer br<strong>and</strong>ing.<br />

H1b: Transformational leaders will influence psychological attachment of the employees.<br />

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

Employee engagement <strong>and</strong> <strong>Employer</strong> br<strong>and</strong>ing<br />

Employee engagement is a long term process with continuous interactions over time to generate obligations <strong>and</strong><br />

a reciprocal interdependence (Cropanzano <strong>and</strong> Mitchell, 2005). Past studies reveal the role of job <strong>and</strong><br />

organization engagement in predicting job satisfaction, organizational commitment <strong>and</strong> intention to quit<br />

(Saks,2006; Maslach et al., 2001). Firms’ value <strong>and</strong> culture can be reflected through their people management<br />

strategy influencing employee engagement (Glen, 2006). The attributes related to positive, fulfilling <strong>and</strong> work<br />

related state of mind (Schaufeli et al, 2002) through job characteristics like job enrichment (May et al.,2004),<br />

workload <strong>and</strong> control conditions (Maslach et al.,2001) may contribute in employee engagement. Also support of<br />

group members at workplace shows relation with employee engagement (Schaufeli <strong>and</strong> Bakker, 2004). These<br />

are some reasons to expect engagement to be related to work outcomes. It has been found to be related to good<br />

health <strong>and</strong> positive work (Sonnentag, 2003). Such employees have a lower tendency to leave their organization.<br />

The possession of such characteristics by the firm provides a sustainable competitive edge <strong>and</strong> allows the firm to<br />

move ahead of its competitors (Barney, 1991). Definitely the employees of the firm play crucial role in it (Priem<br />

<strong>and</strong> Butler, 2001). Therefore, we assume that these employees contribute to spreading the goodwill about the<br />

organization <strong>and</strong> in the process impact employer br<strong>and</strong>ing.<br />

H2: Employees’ high on engagement will influence employer br<strong>and</strong>ing.<br />

<strong>Employer</strong> br<strong>and</strong>ing <strong>and</strong> psychological attachment<br />

The employer br<strong>and</strong>ing literature has argued for the role of psychological <strong>and</strong> social aspects of group behaviour<br />

such as identity from social identity theory (Tajfel <strong>and</strong> Turner, 1986; Love <strong>and</strong> Singh, 2011) <strong>and</strong> its relation to<br />

turnover intentions (Abrams et al., 1998). It supports the link between workplace br<strong>and</strong> <strong>and</strong> the attraction to the<br />

individual. Membership of the organization influences individuals’ self-concept (Joo <strong>and</strong> McLean, 2006) <strong>and</strong><br />

social attraction to in-group members (Mael <strong>and</strong> Ashforth, 1995).<br />

Following the marketing br<strong>and</strong> loyalty, EB speaks of attachment approach (Keller <strong>and</strong> Lehmann, 2003). The<br />

br<strong>and</strong> concept expressed through symbols intends to identify <strong>and</strong> differentiate with the competitors (Schneider,<br />

2003) <strong>and</strong> has contributed in explaining attraction to the organization (Lievens et al., 2005) <strong>and</strong> employee<br />

identification (Livens et al., 2007). These symbolic attributions are linked to peoples’ need to maintain self-<br />

identity <strong>and</strong> self-image (Aaker, 1997, 1999). Our study attempts to extend past research findings that explored<br />

the role of employer br<strong>and</strong>ing on employees’ perception (Davies, 2008) <strong>and</strong> identified a compatible relation<br />

between work group <strong>and</strong> organizational identification (Pate et al., 2009).<br />

A review on organization commitment shows it to be conceptualized as a general orientation to a set of<br />

organization goals or values; whereas identification involves psychological attachment to a specific company<br />

(Ashforth <strong>and</strong> Mael, 1989, Mael <strong>and</strong> Ashforth, 1995; Dutton et al., 1994). Past surveys by O’Reilly <strong>and</strong><br />

Chatman (1986) suggest that psychological attachment may be predicted on compliance (instrumental<br />

involvement for specific extrinsic rewards), identification (involvement based on a desire for affiliation), <strong>and</strong><br />

internalization (involvement resulting from congruence between individual <strong>and</strong> organizational variables).<br />

Therefore, we argue that since the major task of the employer br<strong>and</strong> is to attract <strong>and</strong> retain superior employees<br />

(Berthon et al., 2005; Martin et al., 2005), our study is focused on revealing the relation of EB on the<br />

psychological attachment of the employees. Therefore:<br />

H3: The value of employer br<strong>and</strong>ing will influence employees’ psychological attachment. Specially, higher<br />

employer br<strong>and</strong>ing will increase the attachment of the employee with the respective organization.<br />

4. Method<br />

Participants<br />

The data was collected through convenient sampling from middle level executives of ten sample organizations<br />

in Information Technology (IT) sector in India. The IT executives were employed in different – big <strong>and</strong> midsized<br />

–units located in northern <strong>and</strong> southern part of Indian subcontinent. To obtain better external validity <strong>and</strong><br />

increased generalibility of results, the study used a sample from a single industry (IT) yet collected data from<br />

different organisations. Initially a personal request was made telephonically to the HR manager of the<br />

organization <strong>and</strong> explained the purpose of the study. After obtaining prior approval the online version of survey<br />

prepared on google docs was mailed to subjects directly into their personal mailboxes. Electronic version survey<br />

was sent along with a covering letter from the researchers describing the study with the assurance of<br />

confidentiality of responses.<br />

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

Four hundred <strong>and</strong> twenty five questionnaires were mailed. One hundred <strong>and</strong> fifty surveys were returned,<br />

approximately a 35percent response rate. The vast majority (82.7 percent) of the respondents were male. The<br />

average age of the respondents was 29 years (SD=3.86), <strong>and</strong> their average tenures in the organization <strong>and</strong> the<br />

occupation were 30.39 (SD=23.87) <strong>and</strong> 60.52 (SD=34.97) months, respectively. 57.3 percent of the respondents<br />

were married. 88 percent of the respondents were working in the operation (Software development, R&D etc)<br />

<strong>and</strong> 12 percent executives were from non-technical (HR, Marketing, <strong>and</strong> Finance etc) departments.<br />

Measures<br />

In the study four variables namely; transformational leadership, employee engagement, employer br<strong>and</strong>ing <strong>and</strong><br />

psychological attachment were taken to find out the interaction between them. Responses to these variables<br />

were collected on a five-point scale ranging from 1= Strongly disagree to 5=Strongly agree.<br />

Transformational <strong>Leadership</strong>: Transformational leadership was assessed by 25-item scale developed by Bass<br />

& Avolio, 1992. The scale was used to assess Transformational <strong>Leadership</strong> from organization. The sample item<br />

includes, ‘My superiors enable us to think about old problems in new ways’, <strong>and</strong> My superiors enable us to<br />

think about old problems in new ways. The internal consistency coefficient obtained for transformational<br />

leadership was 0.96.<br />

Employee Engagement: Employee engagement was assessed by the 12-item scale developed by Gallup, 1998.<br />

Sample items are: “At work, I have the opportunity to do what I do best every day”, <strong>and</strong> “My supervisor, or<br />

someone at work, seems to care about me as a person”. The internal consistency coefficient was 0.88.<br />

Psychological Attachment: Psychological attachment was measured with the 11-item scale developed by<br />

O’Reilly <strong>and</strong> Chatman, 1986. Sample items are: “How hard I work for this organization is directly linked to how<br />

much I am rewarded.” <strong>and</strong> “My private views about this organization are different from those I express<br />

publically.” The internal consistency coefficient was found 0.87.<br />

<strong>Employer</strong> br<strong>and</strong>ing: 25-item employer br<strong>and</strong>ing scale was adopted from the scale developed by Berthon et al,<br />

2005. Sample items includes “Recognition/appreciation from management is good in this organization”, <strong>and</strong> “I<br />

am working in an exciting environment”. The internal consistency coefficients for employer br<strong>and</strong>ing was found<br />

0.95.<br />

5. Data Analysis <strong>and</strong> Procedure<br />

At the outset screening of the data was performed <strong>and</strong> box plots were prepared separately for each variable to<br />

find out the outliers. Extreme values up to one <strong>and</strong> a half box length were considered <strong>and</strong> rectified by lowering<br />

or increasing the values to the acceptable limit. In the next step Kolmogorov-Smirnov goodness-of-fit test for<br />

normality <strong>and</strong> log transformation was conducted, followed by t-test between transformed <strong>and</strong> untransformed<br />

data. On comparison no significant difference was found between the two datasets. Thus untransformed data<br />

was considered for further analysis.<br />

The research models in Figure 1 are examined with AMOS. As suggested in the literature (Bollen <strong>and</strong> Long,<br />

1993; Joreskog <strong>and</strong> Sorbom, 1993; Kline, 1998), model fit was assessed with several indices. The accepted<br />

thresholds for these indices are χ 2 /df ratio should be less than 3; the values of GFI, RFI, NFI, <strong>and</strong> CFI should be<br />

greater than 0.90; <strong>and</strong> RMSEA is recommended to be up to 0.05, <strong>and</strong> acceptable up to 0.08 (Gefen et al., 2000;<br />

Hair et al., 1992).<br />

Results<br />

Table I shows the descriptive statistics, reliability coefficients <strong>and</strong> the inter-correlations among the research<br />

variables. The findings show good reliability coefficients for all the research measures with each one of the<br />

measures exceeding the 0.70 threshold (Hair et al., 1992).<br />

From the mean value of the age it is evident that workforce working in the IT organizations are of the young<br />

age group with average experience of five years (60 months) <strong>and</strong> average experience in the current organization<br />

is about two <strong>and</strong> half years (30 months).<br />

The correlations among the Psychological attachment <strong>and</strong> other variables reveal strong relationship with each<br />

other. Psychological attachment has strong <strong>and</strong> shows positive relationships with employee engagement<br />

(r=0.690, p


Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

transformational leadership (r=0.795, p


Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

Notes: EE= Employee Engagement, TL= Transformational <strong>Leadership</strong>, EB= <strong>Employer</strong> Br<strong>and</strong>ing, PA= Psychological<br />

Attachment<br />

The path model depicted in Figure I hypothesizes that subjects interpretation of employee engagement will<br />

indirectly affect on psychological attachment; the indirect influence. Similarly transformational leadership<br />

shows both direct <strong>and</strong> indirect effect on psychological attachment. The indirect influence being mediated by<br />

their endorsement of the employer br<strong>and</strong>ing; the direction of the arrows depicts the hypothesized direct <strong>and</strong><br />

indirect paths. To estimate the magnitude of these paths, path analysis was conducted through AMOS software.<br />

The path coefficients between psychological attachment <strong>and</strong> three predictors, were obtained by regressing the<br />

former on the latter two variables. The results from the coefficient table (see Table-4) generated from the first<br />

regression analysis shows that all three variables are significant predictors (Model-4). The beta presented in the<br />

st<strong>and</strong>ardized total effects column, represents the st<strong>and</strong>ardized regression coefficients between psychological<br />

attachment <strong>and</strong> three variables in the study (<strong>Employer</strong> Br<strong>and</strong>ing: beta= 0.72; transformational leadership: Beta=<br />

0.15; employee engagement: Beta= 0.376- indirect effect).<br />

The path coefficients between the employer br<strong>and</strong>ing <strong>and</strong> other two predictors, employee engagement <strong>and</strong><br />

transformational leadership were obtained by regressing the former on the latter two variables. The results from<br />

the coefficient table generated from the second regression analysis show that both employee engagement <strong>and</strong><br />

transformational leadership are significant predictors of employer br<strong>and</strong>ing (Employee engagement: Beta= 0.52;<br />

Transformational <strong>Leadership</strong>: Beta= 0.40).<br />

Table 4 Parameter Estimates for the Hypothesized Model<br />

Structural Relationship<br />

St<strong>and</strong>ardized<br />

Total effects<br />

(Regression<br />

weights)<br />

Employee Engagement�<strong>Employer</strong> Br<strong>and</strong>ing 0.519***<br />

Transformational <strong>Leadership</strong>�<strong>Employer</strong> Br<strong>and</strong>ing 0.405***<br />

<strong>Employer</strong> Br<strong>and</strong>ing � Psychological Attachment 0.724***<br />

2271<br />

St<strong>and</strong>ardized<br />

Indirect effect<br />

(Regression<br />

weights)<br />

Transformational <strong>Leadership</strong>�Psychological Attachment 0.148* 0.293***<br />

Employee Engagement� Psychological Attachment 0.376***<br />

Employee Engagement �� Transformational <strong>Leadership</strong> 0.682***<br />

R Square<br />

0.72***<br />

0.71***<br />

Notes: ***p


Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

study indicates that transformational leadership contributes to developing psychological attachment directly <strong>and</strong><br />

indirectly through the mediation of employer attractiveness.<br />

A second key finding was the effect of employee engagement on employer br<strong>and</strong>ing. Engaged employees<br />

work with passion <strong>and</strong> feel connected to the organization, driving innovation <strong>and</strong> moving the organization<br />

forward. It shows in the business result (Harter et al., 2002). Employee engagement has been found to relate to<br />

organizational outcomes such as job satisfaction, commitment, performance <strong>and</strong> withdrawal (Maslach et al.,<br />

2001; Schaufeli <strong>and</strong> Bakker, 2004) <strong>and</strong> positive work affect (Sonnentag, 2003). Our study adds to this line of<br />

outcomes by predicting the influence of engagement on br<strong>and</strong>ing. In addition, the finding of Sak’s (2006) on<br />

mediating relation of employee engagement between its antecedents <strong>and</strong> consequences is further validated in<br />

this study. The findings indicate that employee engagement on br<strong>and</strong> image communicating the organization<br />

being a great place to work.<br />

Third, the current findings show that organizational image in form of employer br<strong>and</strong>ing is associated with<br />

attachment <strong>and</strong> identification. The consequences of identification include support for the organizations, this<br />

could be manifested as increased commitment to remain within the organization (Mael <strong>and</strong> Ashforth, 1995).<br />

Though br<strong>and</strong> appears more as an outsider’s image of the organization, the existing employees contribute<br />

toward <strong>and</strong> benefit from this image <strong>and</strong> br<strong>and</strong> (Love <strong>and</strong> Singh, 2011). Our study shows that employer br<strong>and</strong>ing<br />

creates an emotional connection of br<strong>and</strong> loyalty with its employees. This attractiveness towards the br<strong>and</strong> <strong>and</strong><br />

the emotional attachment is driven by the values they derive from the total work experience as evaluated in the<br />

measure of employer br<strong>and</strong>ing through interest value, social value, economic value, development value, <strong>and</strong><br />

application value (Barrow <strong>and</strong> Mosley, 2005; Berthon et al., 2005; Caldwell et al., 1990). This connection with<br />

the organization will help the business to succeed (Sartain <strong>and</strong> Schumann, 2006). The results of this study<br />

supports past finding on the influence of employer br<strong>and</strong>ing on its managers (Davies, 2008). Thus our findings<br />

strongly explain the dynamics of certain drivers of employer br<strong>and</strong>ing <strong>and</strong> its outcomes.<br />

8. Implications for research<br />

This study has responded to the calls of Berthon et al. (2005), Lievens et al. (2007), Love <strong>and</strong> Singh (2011),<br />

Hochegger <strong>and</strong> Terlutter (2012) <strong>and</strong> Backhaus <strong>and</strong> Tikoo (2004) for more rigorous research on the role of<br />

employer br<strong>and</strong>ing. In particular, we have moved beyond mere descriptions of br<strong>and</strong>ing by exploring how<br />

employer br<strong>and</strong>ing mediates in the process. The aspects of br<strong>and</strong>ing were assumed but seldom empirically<br />

established in the growing economy, since most of the past studies are based on the American <strong>and</strong> European<br />

context. This study contributes to both the employer br<strong>and</strong>ing literature <strong>and</strong> human resource management<br />

literature by systematically exploring <strong>and</strong> establishing the role of factors in driving br<strong>and</strong> image <strong>and</strong> its affect on<br />

the employees. Our path analysis also speaks of its relevance for strategic management working on the changing<br />

dynamics of labour market (Agrawal <strong>and</strong> Swaroop, 2007; Andreassen <strong>and</strong> Lansing, 2010; Collins <strong>and</strong> Stevens,<br />

2002) <strong>and</strong> gives insight into drivers through empirical examination. In some sense, our study has also shed light<br />

on the debate regarding the applicability of Western theories in emerging economies.<br />

In terms of future research, more work is needed for integrating the concepts of employer br<strong>and</strong>ing. There are<br />

several avenues to consider. One area would be to investigate other potential predictors of employer br<strong>and</strong>ing.<br />

The present study included factors on leadership style <strong>and</strong> employee engagement, these included the importance<br />

given on culture <strong>and</strong> values by the transformational leaders <strong>and</strong> the dimensions on job <strong>and</strong> organizational<br />

engagement that consisted of workplace, communication, support, satisfaction, future prospects (Dionne at al.,<br />

2004; Sahu <strong>and</strong> Pathardikar,2012; Lockwood, 2007; Saks, 2006). Future research could include a broader range<br />

of predictors that are linked to other human resource practices. Another potential area of research lies in the<br />

effect of employer br<strong>and</strong>ing <strong>and</strong> its relevance for Indian economy. Research in this field is hardly two decades<br />

old, therefore, lot of study is anticipated explaining the dynamics of employer br<strong>and</strong>ing.<br />

9. Implications for practice<br />

This article offers a unique perspective to underst<strong>and</strong> the drivers of employer br<strong>and</strong>ing <strong>and</strong> its outcome. Our<br />

studies show that the organization features in managing its employees add value to the organization image<br />

influences in attachment of employees to the organization. This hypothesis well proved in our study provides an<br />

opportunity to the practitioners to play with the drivers of br<strong>and</strong>ing <strong>and</strong> tune their employees’ psychology. For<br />

this reciprocal response, more thrust has to be given to building managers who exhibit qualities of<br />

transformational leader. It is clearly evident from the findings <strong>and</strong> result of our study that leader behaviour<br />

highly contributes in employer br<strong>and</strong>ing. Issues related to employee engagement in the organization also carry<br />

with it the forces driving the image building process. Therefore managers should underst<strong>and</strong> the long term effect<br />

of these relationships <strong>and</strong> work on such strategies. It can work out as a panacea against the problem of attrition.<br />

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Tenth <strong>AIMS</strong> <strong>International</strong> Conference on Management January 6-9, 2013<br />

10. Limitations<br />

The limitations of the study offer opportunities for future improvement. First, for accuracy <strong>and</strong> simplicity we<br />

have studied one industry in India that faces high rate of attrition. Caution must be exercised in generalizing our<br />

findings to other industries. Second, while our studies reflect attachment in Indian cultural set up, the findings<br />

may vary in other cultures as individual behaviour is greatly influenced by the cultural dimensions (Pathardikar<br />

<strong>and</strong> Sahu, 2011). Third, our study was restricted to interplay of certain factors <strong>and</strong> their influence. Such studies<br />

including other factors can be researched out in future. Finally, may be a longitudinal study can further validate<br />

the causal relationships explained in the study.<br />

11. Conclusion<br />

Although employer br<strong>and</strong>ing has gained attention in last few years among practitioners <strong>and</strong> consultants, there<br />

has been few empirical research in the area. Some conceptual frameworks that came up required to be studied<br />

for quantitative analysis to validate the assumptions. The results of this study suggest the importance of<br />

transformational leadership in creating br<strong>and</strong> image. It shows that highly engaged employees add to the value of<br />

employer br<strong>and</strong>. The findings establish the impact of employer br<strong>and</strong>ing on the psychological attachment of the<br />

employees. The research work analysed the views of employees working in the Indian IT companies <strong>and</strong><br />

contributes in underst<strong>and</strong>ing the mechanisms around employer br<strong>and</strong>ing in these industries.<br />

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