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Student Email Service Update: Presenter Liza Jose - Student Services

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<strong>Student</strong> d <strong>Email</strong> l <strong>Service</strong> <strong>Update</strong> d<br />

<strong>Presenter</strong>: <strong>Liza</strong> <strong>Jose</strong>


<strong>Student</strong> <strong>Email</strong><br />

<strong>Student</strong>s<br />

- “f “for life”<br />

lif ”


Approach<br />

C Consultations lt ti<br />

Legal/Privacy<br />

Executive Committee<br />

VP <strong>Student</strong>s<br />

Alumni<br />

UBC Okanagan<br />

Public Affairs<br />

Faculty<br />

Staff<br />

<strong>Student</strong>s<br />

Vendors<br />

<strong>Student</strong> Focus Groups<br />

<strong>Service</strong> Definition<br />

Requirements<br />

Benefits/Features<br />

Privacy<br />

Life<br />

Mailbox/Forwarding<br />

Provisioning<br />

Relay/Delivery<br />

Security and Integrity<br />

Environmental Scan<br />

Other Universities<br />

UBC<br />

Solutions/Products<br />

<strong>Service</strong> Models


Project oject Team ea<br />

Project Manager: Doug Gregg<br />

Business Analyst: Dave Murray<br />

Sponsors: Louise Nasmith, Vice President, <strong>Student</strong>s Pro-tem<br />

Oliver Grüter-Andrew, Chief Information Officer<br />

IT Working Group: Michael Thorson, Director, Infrastructure<br />

<strong>Liza</strong> <strong>Jose</strong>, Manager, Collaboration Applications<br />

Mark Belsito, <strong>Email</strong> Team Lead, Collaboration Applications<br />

Lois Cumming, Manager, Identity and Access Management<br />

Rose Chan Chan, Manager Manager, <strong>Service</strong> Centre<br />

Jennifer Burns, Director, Client <strong>Service</strong>s


Considerations<br />

�� Viability<br />

� Liability<br />

Key Stakeholders<br />

For students: Brian Sullivan/Louise Nasmith;<br />

/ ;<br />

Janet Teasdale<br />

For alumni: Barbara Miles; Richard Fisher<br />

Staff/Faculty relations: Lisa Castle; Fran Watters<br />

Privacy compliance: Hubert Lai; Paul Hancock<br />

Okanagan: Doug Owram; Don Thompson<br />

Public Affairs: Scott MacRae; Randy Schmidt


Decisions<br />

1 1. <strong>Service</strong> S i iincludes: l d<br />

• UBC-branded Personal <strong>Email</strong> Account<br />

• Options<br />

1. Use externally hosted mailbox<br />

2. Forward to any user-preferred provider<br />

2. Hosted mailbox – Google Apps/Office 365 for Edu<br />

3. Forwarding - UBC-hosted


Benefits<br />

<strong>Email</strong> System<br />

Before After


Benefits<br />

MMailbox ilb size i<br />

120MB<br />

7GB / 10GB


Benefits<br />

<strong>Email</strong> Plus More<br />

Before After


Timelines<br />

July/Early August – Microsoft/Google announcement<br />

August -- Launch/go live<br />

AAugust t -- H How t to sign i up/migration / i ti process


Project Site:<br />

More Information<br />

� http://www.students.ubc.ca/email<br />

Questions:<br />

� student.email@ubc.ca


Q & A

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