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Innovative and flexible business models driven by a process ... - E2E

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<strong>Innovative</strong> <strong>and</strong> <strong>flexible</strong><br />

<strong>business</strong> <strong>models</strong> <strong>driven</strong><br />

<strong>by</strong> a <strong>process</strong>-oriented<br />

integration strategy<br />

© 2012 <strong>E2E</strong> Technologies | www.e2ebridge.com |<br />

The <strong>E2E</strong> Bridge<br />

in use at the<br />

L<strong>and</strong>wirtschaftsverlag<br />

Münster<br />

<strong>E2E</strong> Technologies Ltd<br />

Lautengartenstrasse 12<br />

4052 Basel, Switzerl<strong>and</strong><br />

T +41 61 270 97 10<br />

E info@e2ebridge.com<br />

W www.e2ebridge.com<br />

The leading European publishing house for farming <strong>and</strong> agriculture used the <strong>E2E</strong> Bridge® as its central<br />

communication platform during the modernization of its heterogeneous system l<strong>and</strong>scape. The <strong>E2E</strong><br />

Bridge® provided for an effective <strong>and</strong> durable collaboration between <strong>business</strong>, IT development <strong>and</strong> IT<br />

operations.<br />

About the L<strong>and</strong>wirtschaftsverlag Münster (LV)<br />

The L<strong>and</strong>wirtschaftsverlag Münster (LV) employs over 500 staff <strong>and</strong><br />

publishes journals, books <strong>and</strong> new media. With more than 20<br />

<strong>business</strong>-related <strong>and</strong> special interest titles, LV is the leading<br />

European publishing house for farming <strong>and</strong> agriculture. In addition<br />

to various specialty magazines, the success journal “L<strong>and</strong>lust” is<br />

part of LV’s portfolio. With more than 1 million copies sold on a<br />

regular basis, L<strong>and</strong>lust is amongst Germany’s top 20 best selling<br />

journals.<br />

www.lv.de<br />

“Based on <strong>E2E</strong>’s model-<strong>driven</strong> approach,<br />

we are reshaping our publishing <strong>business</strong><br />

in such a way, that we can react in an agile,<br />

secure <strong>and</strong> scalable fashion to the ever<br />

changing world of media.”<br />

Volker Dirksen<br />

Head of IT<br />

L<strong>and</strong>wirtschaftsverlag Münster<br />

Challenge<br />

� ERP migration in a heterogeneous application l<strong>and</strong>scape<br />

� Point-to-point integration, documentation missing<br />

� Substantial effort to develop <strong>and</strong> maintain all interfaces<br />

across the enterprise<br />

Solution<br />

� ONE communication platform for <strong>business</strong> <strong>and</strong> IT stakeholders<br />

� Central data hub for all online <strong>and</strong> publishing applications<br />

� Use of directly executable <strong>models</strong> in the form of BPMN & UML<br />

Use Cases<br />

� ERP data migration, Gypsilon (old) > MS Dynamics NAV® (new)<br />

� Synchronization between CRM (Cover) <strong>and</strong> the new ERP<br />

� Synchronization between CRM <strong>and</strong> the Newsletter system<br />

(xQueue)<br />

Benefits<br />

� Business, IT development <strong>and</strong> IT operations are always in sync<br />

� Easy-to-learn methods <strong>and</strong> tooling for non-programmers<br />

� All use cases were implemented using ONE tool


Challenge<br />

“The <strong>E2E</strong> Bridge is a universal,<br />

easy-to-learn tool, which we employ for<br />

all our use cases in the domains of<br />

<strong>process</strong> <strong>and</strong> system integration.”<br />

Volker Dirksen<br />

Head of IT<br />

L<strong>and</strong>wirtschaftsverlag Münster<br />

To accelerate the creation of new <strong>business</strong> domains <strong>and</strong> to<br />

increase the automation of <strong>business</strong> <strong>process</strong>es, the LV publishing<br />

house decided to undergo a stepwise modernization of its<br />

heterogeneous <strong>and</strong> dated IT l<strong>and</strong>scape. Given the fact that most<br />

systems were integrated via inadequately documented point-topoint<br />

interfaces, this proved to be a complex undertaking,<br />

especially since the relevant knowledge was dispersed among<br />

many employees.<br />

By introducing an integration platform for <strong>process</strong>es <strong>and</strong><br />

applications, the LV saw a unique opportunity to clean up its<br />

home-grown infrastructure. However, this had to be done in a way<br />

that didn’t expose daily <strong>business</strong> operations to additional risk<br />

caused <strong>by</strong> the modernization. The replacement of the legacy ERP<br />

was already decided. Other key applications, however, had to be<br />

enabled for later replacement when <strong>business</strong> considerations<br />

required.<br />

It was clear that such an undertaking required a highly iterative<br />

approach that pulled in ALL stakeholders, not just those with a<br />

<strong>business</strong> or IT development background, but also IT operations –<br />

ideally across the entire lifecycle of the modernization effort. The<br />

LV chose the <strong>E2E</strong> Bridge ® for this challenging task.<br />

Benefits<br />

Solution<br />

© 2012 <strong>E2E</strong> Technologies | www.e2ebridge.com |<br />

As the first step of the modernization, three particular use cases<br />

were to be implemented using the <strong>E2E</strong> Bridge. These would serve<br />

as role <strong>models</strong> for the further course of the initiative.<br />

The use cases were: (1) online synchronization between the<br />

existing CRM (Cover) <strong>and</strong> the new ERP (MS Dynamics NAV), (2) the<br />

data migration for the accounts receivable master of the legacy<br />

ERP (Gypsilon) into the new ERP system, <strong>and</strong> (3) the<br />

implementation of a coordination <strong>process</strong> for Newsletter orders<br />

with the ASP partner xQueue.<br />

For the CRM/ERP synchronization, the creation of customer<br />

records was implemented based on outst<strong>and</strong>ing invoices that are<br />

created in Cover <strong>and</strong> which are h<strong>and</strong>ed over as open items into MS<br />

Dynamics NAV.<br />

In this <strong>process</strong>, the <strong>E2E</strong> Bridge takes on all tasks starting with the<br />

periodic check for new invoices from Cover, their transformation<br />

into the data structure required <strong>by</strong> MS Dynamics NAV, checking<br />

the availability of a corresponding customer record, <strong>and</strong> if not<br />

available, the creation thereof in the accounts receivable master.<br />

The return <strong>process</strong> was implemented in form of a Web service<br />

that delivers all open items per customer.<br />

For the second use case, the <strong>E2E</strong> Bridge reads the accounts<br />

receivable master of Gypsilon. Thereafter, the <strong>E2E</strong> Bridge<br />

transforms debtor data from Gypsilon <strong>and</strong> automatically creates<br />

new debtor <strong>and</strong> open item records in MS Dynamics NAV.<br />

Finally, <strong>and</strong> as a third use case, a service was implemented which<br />

ensures the synchronicity of Newsletter orders on the xQueue<br />

system with those of Cover. Before launching the overall<br />

modernization effort, this use case also served as a 3-part proofof-concept<br />

scenario during the evaluation phase of the <strong>E2E</strong> Bridge<br />

selection, the results of which could be reused in the production<br />

phases of the final project.<br />

For the complete implementation of all use cases from planning to<br />

production use, less than 10 weeks were needed in total.<br />

� Implementation of all use cases using the <strong>E2E</strong> Bridge as the ONLY tool, leading to a drastic reduction of complexity <strong>and</strong> time to market<br />

� With the <strong>E2E</strong> Bridge, <strong>process</strong>es, services <strong>and</strong> interfaces can be planned, developed <strong>and</strong> operated rapidly <strong>and</strong> with high quality<br />

� Executable <strong>models</strong> are the basis for specification <strong>and</strong> production, therefore they are easily maintained <strong>and</strong> can be changed rapidly<br />

� Existing infrastructure can be totally reused, legacy systems are encapsulated for subsequent modernization <strong>and</strong> migration<br />

� Technical <strong>and</strong> non-technical coworkers can be easily trained to use the model-<strong>driven</strong> development methodology on an everyday basis<br />

� The model-based approach fosters communication <strong>and</strong> collaboration between <strong>business</strong>, IT development <strong>and</strong> IT operations<br />

The <strong>E2E</strong> Bridge as organic Glueware<br />

for reshaping the LV IT l<strong>and</strong>scape<br />

Personnel & Contract<br />

Management<br />

Business<br />

Intelligence<br />

Newsletter<br />

[ xQueue ]<br />

CRM<br />

[ Cover ]<br />

New ERP<br />

[ MS Dynamics DAV]<br />

Legacy ERP<br />

[ Gypsilon ]<br />

Web CMS<br />

[ InterRed]<br />

e-Commerce<br />

[ Magento ]

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