Innovative and flexible business models driven by a process ... - E2E
Innovative and flexible business models driven by a process ... - E2E
Innovative and flexible business models driven by a process ... - E2E
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<strong>Innovative</strong> <strong>and</strong> <strong>flexible</strong><br />
<strong>business</strong> <strong>models</strong> <strong>driven</strong><br />
<strong>by</strong> a <strong>process</strong>-oriented<br />
integration strategy<br />
© 2012 <strong>E2E</strong> Technologies | www.e2ebridge.com |<br />
The <strong>E2E</strong> Bridge<br />
in use at the<br />
L<strong>and</strong>wirtschaftsverlag<br />
Münster<br />
<strong>E2E</strong> Technologies Ltd<br />
Lautengartenstrasse 12<br />
4052 Basel, Switzerl<strong>and</strong><br />
T +41 61 270 97 10<br />
E info@e2ebridge.com<br />
W www.e2ebridge.com<br />
The leading European publishing house for farming <strong>and</strong> agriculture used the <strong>E2E</strong> Bridge® as its central<br />
communication platform during the modernization of its heterogeneous system l<strong>and</strong>scape. The <strong>E2E</strong><br />
Bridge® provided for an effective <strong>and</strong> durable collaboration between <strong>business</strong>, IT development <strong>and</strong> IT<br />
operations.<br />
About the L<strong>and</strong>wirtschaftsverlag Münster (LV)<br />
The L<strong>and</strong>wirtschaftsverlag Münster (LV) employs over 500 staff <strong>and</strong><br />
publishes journals, books <strong>and</strong> new media. With more than 20<br />
<strong>business</strong>-related <strong>and</strong> special interest titles, LV is the leading<br />
European publishing house for farming <strong>and</strong> agriculture. In addition<br />
to various specialty magazines, the success journal “L<strong>and</strong>lust” is<br />
part of LV’s portfolio. With more than 1 million copies sold on a<br />
regular basis, L<strong>and</strong>lust is amongst Germany’s top 20 best selling<br />
journals.<br />
www.lv.de<br />
“Based on <strong>E2E</strong>’s model-<strong>driven</strong> approach,<br />
we are reshaping our publishing <strong>business</strong><br />
in such a way, that we can react in an agile,<br />
secure <strong>and</strong> scalable fashion to the ever<br />
changing world of media.”<br />
Volker Dirksen<br />
Head of IT<br />
L<strong>and</strong>wirtschaftsverlag Münster<br />
Challenge<br />
� ERP migration in a heterogeneous application l<strong>and</strong>scape<br />
� Point-to-point integration, documentation missing<br />
� Substantial effort to develop <strong>and</strong> maintain all interfaces<br />
across the enterprise<br />
Solution<br />
� ONE communication platform for <strong>business</strong> <strong>and</strong> IT stakeholders<br />
� Central data hub for all online <strong>and</strong> publishing applications<br />
� Use of directly executable <strong>models</strong> in the form of BPMN & UML<br />
Use Cases<br />
� ERP data migration, Gypsilon (old) > MS Dynamics NAV® (new)<br />
� Synchronization between CRM (Cover) <strong>and</strong> the new ERP<br />
� Synchronization between CRM <strong>and</strong> the Newsletter system<br />
(xQueue)<br />
Benefits<br />
� Business, IT development <strong>and</strong> IT operations are always in sync<br />
� Easy-to-learn methods <strong>and</strong> tooling for non-programmers<br />
� All use cases were implemented using ONE tool
Challenge<br />
“The <strong>E2E</strong> Bridge is a universal,<br />
easy-to-learn tool, which we employ for<br />
all our use cases in the domains of<br />
<strong>process</strong> <strong>and</strong> system integration.”<br />
Volker Dirksen<br />
Head of IT<br />
L<strong>and</strong>wirtschaftsverlag Münster<br />
To accelerate the creation of new <strong>business</strong> domains <strong>and</strong> to<br />
increase the automation of <strong>business</strong> <strong>process</strong>es, the LV publishing<br />
house decided to undergo a stepwise modernization of its<br />
heterogeneous <strong>and</strong> dated IT l<strong>and</strong>scape. Given the fact that most<br />
systems were integrated via inadequately documented point-topoint<br />
interfaces, this proved to be a complex undertaking,<br />
especially since the relevant knowledge was dispersed among<br />
many employees.<br />
By introducing an integration platform for <strong>process</strong>es <strong>and</strong><br />
applications, the LV saw a unique opportunity to clean up its<br />
home-grown infrastructure. However, this had to be done in a way<br />
that didn’t expose daily <strong>business</strong> operations to additional risk<br />
caused <strong>by</strong> the modernization. The replacement of the legacy ERP<br />
was already decided. Other key applications, however, had to be<br />
enabled for later replacement when <strong>business</strong> considerations<br />
required.<br />
It was clear that such an undertaking required a highly iterative<br />
approach that pulled in ALL stakeholders, not just those with a<br />
<strong>business</strong> or IT development background, but also IT operations –<br />
ideally across the entire lifecycle of the modernization effort. The<br />
LV chose the <strong>E2E</strong> Bridge ® for this challenging task.<br />
Benefits<br />
Solution<br />
© 2012 <strong>E2E</strong> Technologies | www.e2ebridge.com |<br />
As the first step of the modernization, three particular use cases<br />
were to be implemented using the <strong>E2E</strong> Bridge. These would serve<br />
as role <strong>models</strong> for the further course of the initiative.<br />
The use cases were: (1) online synchronization between the<br />
existing CRM (Cover) <strong>and</strong> the new ERP (MS Dynamics NAV), (2) the<br />
data migration for the accounts receivable master of the legacy<br />
ERP (Gypsilon) into the new ERP system, <strong>and</strong> (3) the<br />
implementation of a coordination <strong>process</strong> for Newsletter orders<br />
with the ASP partner xQueue.<br />
For the CRM/ERP synchronization, the creation of customer<br />
records was implemented based on outst<strong>and</strong>ing invoices that are<br />
created in Cover <strong>and</strong> which are h<strong>and</strong>ed over as open items into MS<br />
Dynamics NAV.<br />
In this <strong>process</strong>, the <strong>E2E</strong> Bridge takes on all tasks starting with the<br />
periodic check for new invoices from Cover, their transformation<br />
into the data structure required <strong>by</strong> MS Dynamics NAV, checking<br />
the availability of a corresponding customer record, <strong>and</strong> if not<br />
available, the creation thereof in the accounts receivable master.<br />
The return <strong>process</strong> was implemented in form of a Web service<br />
that delivers all open items per customer.<br />
For the second use case, the <strong>E2E</strong> Bridge reads the accounts<br />
receivable master of Gypsilon. Thereafter, the <strong>E2E</strong> Bridge<br />
transforms debtor data from Gypsilon <strong>and</strong> automatically creates<br />
new debtor <strong>and</strong> open item records in MS Dynamics NAV.<br />
Finally, <strong>and</strong> as a third use case, a service was implemented which<br />
ensures the synchronicity of Newsletter orders on the xQueue<br />
system with those of Cover. Before launching the overall<br />
modernization effort, this use case also served as a 3-part proofof-concept<br />
scenario during the evaluation phase of the <strong>E2E</strong> Bridge<br />
selection, the results of which could be reused in the production<br />
phases of the final project.<br />
For the complete implementation of all use cases from planning to<br />
production use, less than 10 weeks were needed in total.<br />
� Implementation of all use cases using the <strong>E2E</strong> Bridge as the ONLY tool, leading to a drastic reduction of complexity <strong>and</strong> time to market<br />
� With the <strong>E2E</strong> Bridge, <strong>process</strong>es, services <strong>and</strong> interfaces can be planned, developed <strong>and</strong> operated rapidly <strong>and</strong> with high quality<br />
� Executable <strong>models</strong> are the basis for specification <strong>and</strong> production, therefore they are easily maintained <strong>and</strong> can be changed rapidly<br />
� Existing infrastructure can be totally reused, legacy systems are encapsulated for subsequent modernization <strong>and</strong> migration<br />
� Technical <strong>and</strong> non-technical coworkers can be easily trained to use the model-<strong>driven</strong> development methodology on an everyday basis<br />
� The model-based approach fosters communication <strong>and</strong> collaboration between <strong>business</strong>, IT development <strong>and</strong> IT operations<br />
The <strong>E2E</strong> Bridge as organic Glueware<br />
for reshaping the LV IT l<strong>and</strong>scape<br />
Personnel & Contract<br />
Management<br />
Business<br />
Intelligence<br />
Newsletter<br />
[ xQueue ]<br />
CRM<br />
[ Cover ]<br />
New ERP<br />
[ MS Dynamics DAV]<br />
Legacy ERP<br />
[ Gypsilon ]<br />
Web CMS<br />
[ InterRed]<br />
e-Commerce<br />
[ Magento ]