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The Coffee Exporter's Guide - International Trade Centre

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the warehouse and the agency supervising weighing<br />

and stuffi ng. <strong>The</strong> foregoing presupposes that all of those<br />

involved, including customs, have updated their electronic<br />

back-offi ce systems using data obtained from a web<br />

interface or using their own document management<br />

software.<br />

Bill of lading. Using details from the booking and<br />

document instructions received earlier, the carrier issues an<br />

electronic bill of lading and registers it under the network title<br />

registry for release to the exporter. <strong>The</strong> exporter is notifi ed<br />

through the system and will endorse the bill of lading to the<br />

appropriate party, usually the bank that fi nanced the goods,<br />

which is then registered as pledgee on the bill of lading.<br />

Alternatively, the bill of lading can also be issued directly in<br />

a bank’s favour.<br />

Shipment advice. This is sent via the network using the<br />

XML standard for electronic shipping advices.<br />

Dispatch. <strong>The</strong> exporter combines the commercial invoice<br />

with the other export documents received from the different<br />

service providers and authorities and packages these into<br />

a network message that the network forwards to either the<br />

buyer or the bank.<br />

Verifi cation. <strong>The</strong> documents are verifi ed electronically with<br />

the instructions registered under the L/C undertaking. If<br />

there is any discrepancy the system notifi es all parties and<br />

asks for refusal or acceptance of the documents.<br />

Presentation of documents. If the documents are<br />

correct they are transmitted for inspection and/or approval<br />

(as per the L/C protocol) to the importer’s bank or, in the<br />

case of CAD (payment cash against documents on fi rst<br />

presentation) directly in trust to the importer. When the<br />

importer’s bank makes payment, the electronic documents<br />

are released automatically to the importer. Alternatively, the<br />

L/C opening bank, which was acting as pledgee on the bill<br />

of lading, will endorse the bill of lading to the importer once<br />

the electronic funds transfer has been confi rmed through<br />

the SWIFT clearing system.<br />

At the receiving end. Before or upon arrival of the vessel,<br />

the carrier notifi es all concerned (importer, clearing agent,<br />

Customs, inland roasting plant, etc.) of the vessel’s ETA,<br />

followed by a notice of arrival, using XML. <strong>The</strong> importer<br />

settles the freight, releases the bill of lading to the carrier<br />

or shipping agency at the port of destination, and copies<br />

the bill of lading together with the commercial invoice<br />

to the clearing agent, all through the electronic network<br />

system and all at the same time. Again, each party knows<br />

instantaneously who said what to whom.<br />

Final delivery. If the coffee is going to an inland roasting<br />

plant, notifi cations of cargo arrival, sample orders and<br />

delivery orders will pass electronically between the importer<br />

and the roaster. If the roaster operates on a vendor managed<br />

inventory basis then the importer will place the coffee either<br />

at the roasting plant, or at an intermediate container station,<br />

CHAPTER 6 – E-COMMERCE AND SUPPLY CHAIN MANAGEMENT 117<br />

or in a warehouse or silo park pending fi nal delivery. All this<br />

is done through network instructions to the clearing agents,<br />

trucking company and warehousemen. Again, everyone<br />

knows what is happening, and the roaster can see where<br />

the coffee is.<br />

Finally, the importer issues an XML invoice and delivery<br />

order to the roaster, copied to the clearing agents, truckers<br />

and warehousemen. Upon payment this delivery order acts<br />

as transfer of title as per the conditions determined in the<br />

ECF or GCA standard form contract.<br />

END RESULT AND OUTLOOK FOR<br />

‘PAPERLESS TRADE’<br />

<strong>The</strong> foregoing is a realistic scenario of the execution of a<br />

coffee contract from origin to delivery at the destination<br />

market to a roaster. <strong>The</strong> example makes optimal use of<br />

electronic means of transferring data without the need for<br />

rekeying, as is also the case for example with ICE’s eCOPS.<br />

All electronically issued data are reused through back-offi ce<br />

integration, or through making the data available through<br />

online service providers or e-marketplaces, facilitating<br />

the trade or the services performed by different service<br />

suppliers.<br />

It appears to be a complicated process, but thanks to<br />

electronic messaging, use of XML standards and secure<br />

electronic transfer of title and fi nancial settlement, the<br />

administrative handling is far less cumbersome than in the<br />

paper environment. <strong>The</strong> effi ciencies realized will translate<br />

into direct cost reductions and savings across the supply<br />

chain. Equally important are the reduction in fi nance cycles<br />

and the possible reduction in inventory cycles, easier<br />

management, and improved cash fl ow.<br />

For many exporters the business process described above<br />

can take 15 to 25 days from shipment to receipt of payment<br />

when executed through physical transmission of paper<br />

documents. Using an electronic system, the transfer of<br />

documents, transfer of title and fi nancial settlement can be<br />

reduced to four days or less, depending on the complexity<br />

of the business process and the state of preparedness in<br />

the exporting country.<br />

<strong>The</strong> use of back-offi ce systems, often linking multiple<br />

locations within large companies, is increasingly widespread<br />

and can be expected to continue growing as these make<br />

the trade in coffee more effi cient, more secure and less<br />

costly. However, electronic supply chain management is not<br />

yet widely used in the coffee trade although it is expected<br />

to grow. So far though, other than linkage with the futures<br />

markets of New York and London, most systems are not<br />

used for actual green coffee trading activities. More at, inter<br />

alia, www.bolero.net, www.theice.com, www.coffeenetwork.<br />

com, www.eximware.com, www.commoditiesOne.com,<br />

www.iRely.com, www.ekaplus.com and www.essdocs.com.

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