A dream come true - Settlement Support

Minister launches
Government’s Call to
Action for settlement
Helping people
settle in Manukau
Foods of the
Ma - ori—the hangi
LINKZ
MAKING YOUR WAY IN NEW ZEALAND ISSUE 37 2007
A dream
come true
becoming a doctor
in New Zealand

2
LINKZ ISSUE 37 2007

Linkz is published quarterly by:
Department of Labour
PO Box 3705,
Wellington, New Zealand
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For settlement information,
visit immigration new Zealand:
www.immigration.govt.nz/
settlement
immigration enquiries
Freephone within new Zealand:
0508 55 88 55
DISCLAIMER: The information
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current at the time of print.
Accordingly, the Department of
Labour can not guarantee its
accuracy. Views expressed in this
publication are not necessarily
those of the Department of Labour
and may not accurately reflect
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an endorsement of that service
or agency by the Department of
Labour.
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of source is required.
copyright
© Department of Labour 2007
iSSn 1174-4162
CONTENTS
REGIONAL WORK OPPORTUNITIES
Manukau 4
Regional Migrant Support Services—Manukau 7
Slice of life—Manukau 8
Minister launches Government’s Call to Action for settlement 9
Migrant coordination 10
New talent transported to New Zealand 11
SETTLEMENT SUPPORT NEW ZEALAND
Welcoming newcomers in Tauranga 13
New Settlement Support Initiative for Christchurch 14
Settlement Support directory 15
SOUVENIR
Lake Tekapo in the Mackenzie country 16
The migrating kitchen 16
MA - ORI CULTURE
Foods of the Ma - ori: The hangi 17
Te Reo Ma - ori Basic Pronunciation 18
NEWS IN BRIEF
What will your retirement income look like in New Zealand? 19
You may be able to vote in the local body elections 19
Labour Day 19
LANDMARK
The wine industry in New Zealand 20
The Rugby World Cup 21
SLICE OF LIFE
A dream come true 24
A WORD OF ADVICE
Internet auctions 26
LINKZ ISSUE 37 2007 3

FEATURES
Regional Work Opportunities—Manukau
Manukau is the third largest city in New Zealand with a population of approximately 335,000. Comprising
seven electoral wards—Manurewa, Mangere, Otara, Howick, Pakuranga, Papatoetoe and Clevedon—
Manukau is ethnically and culturally one of the most diverse regions in New Zealand. There are over
165 ethnic groups residing here and the city’s population is distinguished by having the largest Ma - ori
and Pacific Islander communities in New Zealand. Outside of Ma - ori and Pacific Islanders, migrant and
refugee communities in Manukau city are predominantly Asian (Chinese, Indian, Vietnamese, Cambodian,
Philippino, Burmese), African of both African and European descent and Middle Eastern from Iraq, Iran and
Afghanistan. Interestingly, 42% of Manukau’s population is under 25 years of age, characterising it as a
‘young city.’
Manukau has a strategic geographic
location, being the gateway to
the Auckland region and home to
Auckland International Airport.
Manukau has almost 380 kilometres of
coastline, and varied scenic beauty—
ranging from the mighty Hunua
ranges in the south with their forests,
lakes and waterfalls to the tidal flats
of the Mangere Inlet and the Tamaki
Estuary in the north.
History
The name ‘Manukau’ has a delightful
history. The Auckland peninsula has
been home to a number of Mana
Whenua (original inhabitants) tribal
groups since around 850 A.D. Around
1350, there was a second wave of
Ma - ori migration with the arrival of
the Tainui waka on the Manukau
harbour. Legend has it that as the
Ma - ori paddled down the harbour, they
heard voices calling out to them. They
discovered later, however, that the
voices did not originate from human
beings but from birds. Hence the place
came to be known as Manu-Kau.
For the next few generations, the
migrants settled down in the peninsula
and intermarried extensively with the
original inhabitants, thereby forging
bonds which became stronger with the
passage of time. During the period of
post-World-War II industrialization,
Ma - ori started to move increasingly
from the rural areas to the cities in
search of work and better living. By
LINKZ ISSUE 37 2007
the end of the 1960s, South Auckland
had developed with its own distinctive
ethnic and cultural identity.
Economy
The main industries in Manukau City
are property and business services,
health and community services,
construction, education services, niche
manufacturing and retail services.
Other sectors which have significant
employment opportunities are
hospitality, food/beverage production
and processing, finance and insurance
services. In the year ending March
2006, employment in Manukau grew
5.6%, and retail and wholesale trade
have been identified as the primary
drivers behind employment growth in
Manukau. Although unemployment
is still significantly greater than that
Builder and apprentice. Photo courtesy Manukau City Council
in the Auckland region (3.6%) and
the country as a whole (3.9%), it is
encouraging that the estimated rate of
unemployment in Manukau fell from
6.2% in December 2005 to 5.8% in
March 2006.
Manukau Future Skills Demand
Projection is a report prepared by the
Economic Development Unit of the
Manukau City Council in 2004, which
projects new employment opportunities
in the region and identifies skills that
are likely to be in demand during
the period 2004 to 2011. The report
estimates that in this period, there will
be close to 170,000 new employment
opportunities in the Auckland region.
Out of these, Manukau is likely to be
creating approximately 40,000 jobs.
This is significant, because Manukau’s
population is projected to increase

FEATURES
by 50,000 during the same period. A
skill shortage evidently exists and can
be met by trained workers. The major
growth sector is likely to be in Business
Services, especially research, design,
project management, marketing and IT
services. Other areas where there is large
demand for professionals with degrees
and advanced vocational qualifications
are the education and health sectors.
Where are the newcomers located
in this economy? According to the
above report, approximately 10%
of these jobs are projected to be
occupied by newcomers. Manukau
is a rapidly growing city with more
affordable housing than central
Auckland, attracting many newer
migrants. According to Vimbai
The major growth
sector is likely to be in
Business Services,
especially research,
design, project
management,
marketing and
IT services.
Mugadza, the regions Settlement
Support Coordinator, (see page 7)
many newcomers find work in the
retail sector, often on the shop floor to
start with. There has been a significant
increase in newcomers moving into
the small business sector running
food outlets, bakeries, dairies, grocery
shops, and courier businesses, as well
as in the construction and motor
mechanic fields, and small businesses
like cleaning and lawn mowing.
Current trends also reflect that many
newcomers in the nursing and social
work fields have found jobs in their
Early childhood education. Photo courtesy Manukau City Council.
areas of specialised training. Others
have taken up training in nursing
and social work. However, it has been
difficult for some newcomers to secure
employment in thier field. Those
coming from a comparable labour
market and with good language skills
find it easier to secure jobs in their
specialised areas.
‘Enterprising Manukau,’ an
economic development agency that
promotes economic development and
business growth in Manukau city,
was established in 1994. It provides a
range of support services to facilitate
existing and new business enterprises
in the region and works closely with
the Manukau City Council to promote
the city as a destination for good
living and investment.
On the whole, the economy of
the Manukau region is projected to
perform well. The areas which need
development have been identified
as broad-based information and
communication technology, wider
provision for tertiary education and
development of vocational training.
Education
Manukau City has 128 schools
including 18 special character schools.
In addition to its15 public libraries,
the Manukau City Council operates
a mobile library service. The City of
Manukau Education Trust (COMET),
run by the City Council, facilitates and
coordinates services for education in
the city.
One of the major training providers
in the tertiary sector is the Manukau
Institute of Technology which offers
free computer training (‘FreeB
Computer Training’) in the community.
The City Council is working with
MIT and Auckland University of
Technology on establishing a tertiary
campus that will be part of the new
Manukau City centre revitalization
projects. The Pasifika Education Centre
specifically targets the needs of Pacific
Island students. A need for introducing
incentives among the Pacific Island
students to pursue tertiary education
has been identified as urgent.
According to the 2001 Census,
whereas 93% of Manukau’s population
has access to telephones, only 54%
has access to the Internet. Thus
there is a need to spread new media
technology. Manukau City Council
has adopted a strategy called
SmartManukau for transforming
Manukau into a ‘knowledge city’ by
educating its youth and generating
knowledge-led economic growth.
LINKZ ISSUE 37 2007 5

FEATURES
Art & culture
Manukau sees a lot of activity in art,
culture and outdoor sports. There
are arts centres located across all
the communities in Manukau. The
Fresh Gallery opened in Otara in
2006 and works towards promoting
exhibitions relating to the community.
The Mangere Arts Centre is unique
in displaying art strongly influenced
by Ma - ori and Pacific Islands cultures.
The historic Nathan Homestead in
Manurewa has an art gallery and
theatre, as well as offering art, craft,
drama and dance classes for children
and adults. The Otara Music Art Centre
(OMAC) offers the Otara community
a professional recording studio, music
classes and facilities for hire. Other Art
Centres supported by Manukau City
Council are the ‘Te tuhi—the mark’ in
Pakuranga and the Uxbridge Centre in
Howick.
Community Services
Each area in Manukau has its
own community advisor to help
the community with networking,
funding, conflict resolution and local
Telstra Events Centre. Photo courtesy Manukau City Council.
LINKZ ISSUE 37 2007
community project development.
The five Citizens Advice Bureaux
in Manukau offer free information
and advice on matters relating to
employment, housing, education,
consumer rights etc. Apart from these,
Howick has its own Information
Service structured to respond to the
particular needs of that area, including
a special service that addresses
concerns for senior citizens and a free
legal service.
Ma - ori represent 16.5% of the
Manukau population, with the highest
number of Ma - ori living in Manurewa.
The Manukau City Council liaises
closely with the Ngaati Paoa Whanau
Trust Board, Ngaati Te Ata, Umupuia
Marae, Pukaki Marae and Makaurau
Marae. As for Manukau’s Pacific
community which accounts for about
27% of the population, there are
organisations dedicated to identifying
their needs and working towards their
welfare. The Pacific Island Advisory
Committee (PIAC) is a mouthpiece of
the city’s Pacific community through
which issues relevant to the community
can be raised. Another organization
which works intimately with the Pacific
community in the region is the Awhetu
Social Charitable Trust in Otara.
In order to respond to the needs
of newcomers in Manukau, the
Manukau City Council adopted the
New Settlers’ Policy and Action Plan in
2003. The Policy document is available
from the Council in Ma - ori, Chinese,
Samoan, Arabic and Hindi for greater
accessibility. Specific programmes
which have come out of the policy
include the award-winning orientation
programme ‘Kiwi Life’, the ‘Waioho’
programme run by Te Roopu Awhina
Trust and the ‘Shanti Niwas’ support
services for older migrants.
The Auckland Regional Migrant
Services (ARMS), based in the heart
of Manukau, is the key agency for
Settlement Support New Zealand
(SSNZ) which can provide newcomers
with information about local services.
USEFUL LINKS
• Manuaku City Council
www.manukau.govt.nz
• Employment & Manufacturers
Association
www.emacentral.org.nz
• Business New Zealand
www.businessnz.org.nz
• Enterprising Manukau
www.em.org.nz
• Career Services
www.careers.govt.nz
• Auckland Regional Migrant
Services
www.arms-mrc.org.nz
• Awhetu Social Charitable Trust
www.awhetu.com
• Auckland Regional Ethnic Council
www.nzfec.org.nz/reg_
auckland.php
• Chinese New Settlers Services
Trust
www.chineseservice.org.nz
• Kiwilife
www.kiwilife.org.nz

FEATURES
Regional Migrant Support Services—Manukau
The Auckland Regional Migrant Services (ARMS) started out four years ago with the objective of being
a point of contact that provides a variety of services and information for migrants and refugees in the
Auckland and Manukau regions. Settlement Support New Zealand (SSNZ) has operated through ARMS since
its inception in 2005. Immigrating to a new country can be a huge challenge, especially if it is to a country
with a different culture and language. For these newcomers SSNZ provides invaluable help.
Vimbai Mugadza, the recently
appointed SSNZ Settlement Support
Coordinator at ARMS Manukau, hails
from Zimbabwe and has worked in
community development for 18 years.
Vimbai says that the collaborative
efforts between SSNZ at ARMS and
other support groups are proving to
be very fruitful. To help newcomers
find employment, ARMS organises
regular fortnightly workshops, as well
as occasional specialist employment
workshops. These workshops go a long
way towards informing newcomers
about the job market and its
requirements, as well as training them
in interview skills and formatting their
CVs. They also provide information
about linking up with social networks,
recruitment agencies, training courses
and the voluntary services available to
newcomers. As the need for language
development is one of the most
crucial, especially for migrants from
culturally and linguistically diverse
They also provide
information about
linking up with social
networks, recruitment
agencies, training
courses and the
voluntary services
available to
newcomers.
countries, ARMS Manukau provides
the local ESOL (English for Speakers
of Other Languages) Advisory Service.
Between 60 and 70 Adult Community
Education courses exist in Manukau to
help newcomers with their language
needs.
Manukau City is rapidly growing and
the available work force is increasingly
diverse, so Vimbai thinks it is crucial
for the business sector to recognise,
the advantages of employing
newcomers.
In Vimbai’s experience, migrants
from Europe and the UK tend to find
better access to the job market at
management level. Many newcomers
from cultural and language diverse
backgrounds start off with bill
paying jobs acquired with assistance
from Work and Income’s specialist
migrant work brokers. The Chamber of
Commerce assists more highly skilled
newcomers to find jobs in businesses
at more senior levels. People with good
English obviously have an advantage.
Kiran Mallapur, SSNZ Settlement
Support Coordinator, ARMS, who
has been working in this role for
almost two years, is involved in the
mapping of locally based communities
and identifying critical issues that
currently impact the settlement of
new immigrants and inform policy and
planning of the same. She, therefore,
needs to work at both the grassroots
level and the strategic level.
Kiran, passionate about her work,
is hopeful about the future of the
SSNZ initiative in the Auckland region.
“Auckland is a complex region,” she
says, “but I can already begin to see
Vimbai Mugadza
the changes happening.”
Another successful and committed
Settlement Support Coordinator is
Luse Berking, Awhetu Trust, Otara,
who works specifically with Pasifika
peoples who are new to South
Auckland.
All these professionals feel that it is
a coming together of dedicated and
informed service providers on the one
hand and newcomers on the other that
will ultimately lead to the success of
an initiative like SSNZ. As Vimbai says,
“Clearly, newcomers to New Zealand
are eager to find ways to become selfreliant
as quickly as possible.”
LINKZ ISSUE 37 2007 7

FEATURES
Slice of Life—Manukau
LINKZ ISSUE 37 2007
By Adrita Mukherjee
Mohammed Ameen and his wife Gulshan left their home in Suva, Fiji, on 3 February 2007 with their two
children, Shabana (18) and Azaaz (8), in search of a new life in New Zealand. There was nothing remarkable
about their decision to emigrate. What set the couple apart was the clear identification of their goals and
the meticulous planning that went into it.
Their decision was made about seven
years ago, and it took every minute
of the seven years to identify their
priorities and to work towards them,
including saving up enough money for
the venture. As a result, while many
new immigrants spend the first few
years trying to grapple with a new
and often hard reality, six months
into their new life in New Zealand,
Ameen is settled in a skilled job, their
children’s education is in place, and
the Ameens are proud owners of a
house in Manukau.
Ameen holds a Masters degree
in Business Administration and a
Postgraduate Certificate in Human
Resource Management from The
University of the South Pacific in Fiji.
He has also completed an Advanced
Diploma in Management from the
University of New South Wales.
Initially, Ameen was apprehensive
about the fact that his overseas
qualifications and experience would
not be valued in New Zealand, but the
Mohammed Ameen and Thalassa Kop.
fact that all of his qualifications were
recognized by NZQA was encouraging.
Besides, Ameen had worked for
Westpac in Fiji for 19 years, for HFC
Finance for three years and for the Fiji
Islands Revenue & Customs Authority
for two years. He soon discovered
that his vast experience in the public
and private finance sectors was an
advantage in his job search.
The most useful help after reaching
New Zealand, Ameen recognizes, came
from Settlement Support New Zealand,
based at Auckland Regional Migrant
Services (ARMS) in Manukau City.
The seminars organized by ARMS and
several one-to-one interactive sessions
with Career Services were invaluable
in preparing him to successfully
settle and find a job in New Zealand.
Finding a job was not easy but in May
2007 Ameen gained employment as a
Banking Consultant with the National
Bank of New Zealand in Manukau
City. ‘Finding a first job without Kiwi
experience is at times very frustrating,’
Ameen comments, ‘but I reckon luck
and experience were on my side.’
Right from the day they started to
plan their future, the Ameens knew
that their first priority would be their
children’s education. Eight-yearold
Azaaz was thus admitted to a
New Zealand school within a week
of the family’s arrival in Auckland.
Eighteen-year-old Shabana had been
accepted at the University of Auckland
even before they left Fiji. She is now
studying for a Bachelor of Business &
Information Management and is doing
well.
Three months after their arrival in
New Zealand, the Ameens were able to
obtain finance from a bank and buy
a house. They have no regrets about
leaving Fiji. The children enjoy the
clean and free environment, the couple
now has time to pursue their hobbies
and interests, and Gulshan, who had
worked for the Fiji Government for 22
years as an Accounts Officer, can now
afford to relax and take a break before
thinking of starting to work again. Her
priorities at the moment are spending
quality time with her children and
supporting them while they complete
their studies. Ameen is currently
pursuing his PhD from the University
of the South Pacific on Small Business
Entrepreneurship. ‘New Zealand has
given our family peace, security and
a bright future for our children,’ say
Ameen and Gulshan. They have begun
to develop a strong feeling of loyalty
for their adopted country. For the
Ameens, New Zealand ‘is the way the
world should be.’

FEATURES
Minister launches Government’s
Call to Action for settlement
On 23 July 2007, the Minister of Immigration Hon. David Cunliffe, launched the Labour Government’s Call
to Action for settlement, the revised publication Our Future Together, and the Settlement National Action
Plan that together make up the New Zealand Settlement Strategy (NZSS)
The NZSS is a cross-government
strategy to assist all newcomers
to settle well in New Zealand. The
Strategy was developed in consultation
with migrants and refugees and the
Action Plan designed to be responsive
to their needs. It consists of a wide
range of settlement initiatives that
are being implemented through the
collaboration of 16 central government
agencies.
The launch, held at the Grand Hall,
Parliament Buildings, was attended by
around 150 people. These included
members of Parliament, mayors in
the Wellington region, government
agency chief executives and officials
involved in the development and
implementation of the NZSS,
representatives from the business
community, NGO migrant and refugee
support services and a range of
migrants and refugees including those
who featured on a DVD Migrant Voices
shown at the launch.
The DVD provides an interesting
range of views of 15 newcomers
reflecting on their settlement
experiences, both challenging and
amusing, which identified the need for
the strategy to support them. It also
features employers’ perspectives on
their experiences with and the benefits
of employing newcomers.
The publications Our Future
Together and the Settlement National
Action Plan can be viewed at www.
immigration.govt.nz/community/
stream/support/nzsettlementstrategy/
default.htm.
LINKZ ISSUE 37 2007

10
FEATURES
Migrant coordination
For migrant families arriving in New Zealand, their first and most lasting interaction with the community
often comes through their children attending school. But where does a recent arrival turn for help if they
think their child’s school isn’t meeting their needs?
The answer is one of the Ministry of
Education’s migrant coordinators.
The Ministry established the position
of migrant coordinator in 2004, to
complement the work of the refugee
coordinators, who, since 2000, have
been supporting refugee children.
There are five migrant coordinators,
working out of four centres—
Auckland, Hamilton, Wellington and
Christchurch.
Jason Tsui has been doing the job
since the role was created. Based in
Auckland, the most culturally diverse
region in New Zealand, his job is
frequently challenging.
Over one-third of the people living
in Auckland were born outside New
Zealand—many from countries where
English is not the first language.
“I handle enquiries from migrants
needing help with the school system,
and also from schools needing advice
on providing education for migrant
pupils.
“There is a lot about the every-day
school system that migrant parents
need support in understanding, like
enrolment schemes (school zones) or
ESOL issues.
“If children have learning issues or
are talented and gifted, parents need
to understand how the school will
provide for them.”
On the flip-side, Jason says schools
need support making the most of
what are usually very straight-forward
interactions with parents.
“Schools might ask about how to
conduct parent/teacher interviews
or deal with a complaint or query
when the parents have limited or no
English.”
Jason also works to get information
LINKZ ISSUE 37 2007
Jason Tsui
about the Kiwi school system as
wide as possible within migrant
communities.
“We put frequently asked questions
in locally-based ethnic newspapers and
on the web, to reach as many people
as we can in these communities.
“There are also workshops, seminars
and a forum for parents and schools
to deal with common issues.”
As well as the obvious barrier of
language, cultural issues frequently
arise.
Schools are increasingly involving
their parent community in all aspects
of delivering education, which can
be challenging for schools that have
taken on pupils from an unfamiliar
culture.
The Ministry of Education’s national
refugee and migrant coordinator,
Abdirazak Abdi, says one of most
common problems schools have is
understanding how to deal with a
whole new culture.
“When a school is assessing a
student’s needs they may get a raft of
different suggestions from pupils or
parent from different cultures.
“Understanding the whole culture
is critical to creating a safe and
welcoming environment for students,
as well as being able to engage them
in the school system.”
The Ministry provides cultural
awareness training for schools which
identify themselves as needing
support, and Abdirazak says it’s
rewarding for the coordinators
knowing they are contributing to
systemic change in the way education
is delivered to many young New
Zealanders.
Jason agrees, saying the biggest
rewards often comes after the hardest
challenges.
“Seeing a child enrolled in school
and supported in thier learning
or retained in class when learning
difficulties have got them into trouble
is great.
“I think it makes it all worthwhile
when you see the smiles on parents
faces, knowing everything is resolved.”
to contact a migrant
education coordinator call
09-632 9597
or the Ministry of Education
national office
04 463 8000.

FEATURES
New talent transported to New Zealand
Michael Lee formed his first impressions of New Zealand in the sky. Flying from London on our national
airline with his wife and daughter to begin a new life and job in Auckland with multi-disciplinary
engineering consultancy, Beca, Michael began to feel positive about his new home.
“The service was fantastic and the
people were so friendly. I even liked
the colour scheme inside the plane
and so I was feeling pretty good about
New Zealand before I even arrived.”
Unfortunately, Michael—who
is, ironically, a senior specialist
in transportation planning and
engineering at Beca—formed his
second impression of New Zealand
while stuck in traffic from the airport
to Auckland City. The route was not
particularly welcoming and there was
an apparent lack of quality public
transport access from the airport.
“I thought we’d come to the wrong
country. There was no obvious public
transport and there was a lot of car
traffic, and it felt like we’d stepped
back twenty years. I must admit we
got a bit of a shock.”
Matthew Ensor and Michael Lee
However, Michael’s first impression
ultimately over-ruled the second and
just a few months after first entering
New Zealand, the Hong Kong born
engineer and his family have no
regrets.
“In a short period of time, I’ve
begun to feel that New Zealand is my
… we didn’t want our
young daughter to grow
up in a major Chinese
city, where the air
quality is relatively poor
because of China’s fast
growing economy.
home. We’ve bought a house, we’ve
made new friends and I’m enjoying
plenty of new opportunities and
success at work.”
Michael left Hong Kong for the
United Kingdom in 1980, where he
gained a first class honours degree
in Civil Engineering from Leeds
University. In the intervening 27 years,
he worked at various consultancy firms
in London.
In 2006 he and his wife decided
their family would benefit from a new
environment. His wife, a chartered
accountant, had a job offer in
Shanghai and they considered moving
there permanently.
“But we didn’t want our young
daughter to grow up in a major
Chinese city, where the air quality is
relatively poor because of China’s fast
growing economy. So we began to
look at alternatives.”
Fortuitously, the New Zealandowned
company Beca has a strategy to
actively recruit skilled engineers from
overseas—both in a bid to address skills
shortages within New Zealand, and to
help increase business opportunities
around the world. The firm has
more than 1,900 staff, and projects
underway in 63 countries.
As part of their strategy to employ
skilled migrants the firm participated in
the Opportunities New Zealand Expo in
London. Following a phone interview
with Matthew Ensor, Beca’s Technical
Director, Transportation, Michael was
offered a job. With the offer from
Beca, who are an accredited employer,
Michael was eligible for a “Talent Visa”
which streamlined the visa process.
Michael says part of the reason
Beca’s offer appealed was the level
LINKZ ISSUE 37 2007 11

12
FEATURES
of support they offered to help
acclimatise him and his family to their
new home.
“They offered us assistance before
we even left England, in terms of
re-location, advice on visas and
on housing. And once we arrived,
they provided excellent temporary
accommodation in the middle of the
city and transport. That help was very
important in helping my family adjust
to life here.”
More than that though, Michael
says Beca’s team reflected the multiculturalism
he’d heard characterised
New Zealand more broadly.
“I was pleased when I came into
the office that Beca was paying more
than just lip service to the principles of
diversity. They weren’t just recruiting
the best people from around the
world, but they were making sure
that once they were here, they were
given the tools they need to settle
productively into their new life.”
“To me, it said a lot about New
Zealanders’ attitudes towards multiculturalism
and it helped me feel
welcome, and more able to succeed in
my new environment.”
Michael’s colleague, Donna Liu, feels
the same way—though she had already
lived in New Zealand before joining
Beca in 2005.
Donna Liu
LINKZ ISSUE 37 2007
Originally from China, Donna moved
to New Zealand in 2003 to complete
a Masters degree in transportation at
Auckland University. When she first
arrived, she lived with a New Zealand
family—a challenging experience for a
Chinese student with little English.
“We’d learned English at school, but
the focus had been on reading and
writing, so I was not a good speaker.
But that first year with my Kiwi family
really helped my English. I also studied
at the language school and once I’d
passed, I was accepted into University.”
In her second year, Donna moved
into a flat in Otahuhu to be closer to
University.
“I had to be careful I didn’t lose my
English as I wasn’t living with Englishspeakers
anymore, so I got part-time
work in KFC and that helped a lot. I
learnt good local English and that was
an advantage when I applied for my
job at Beca.”
While Donna is based in Auckland,
she has also spent time in Beca’s
Christchurch office. She says working
in a different team in a different city—
though within the same company—has
been a positive experience.
“The work has been really interesting
and it’s been great to live in
another New Zealand city, and to work
in a different office. The team has also
been really welcoming and so I feel
like it was a very lucky opportunity.”
Michael and Donna agree that being
able to see other parts of New Zealand
through their work has been a major
benefit, and has helped them learn
more about their new country.
Earlier this year, Michael visited
Wellington on a work trip and took
some time to explore the city. Not
surprisingly, his first impressions were
formed by Wellington’s transport
systems.
“The city has a fantastic public
transport system. It’s got an excellent
bus service and rail interchange. I was
impressed,” he says.
“I was pleased … that
Beca was paying more
than just lip service
to the principles of
diversity. They weren’t
just recruiting the best
people from around
the world … they were
making sure that once
they were here, they
were given the tools
they need to settle
productively into their
new life.”
Michael’s impressions of the capital
—and of New Zealand—were further
boosted by his visit to Parliament.
The transparency and openness of
Parliament was nothing short of
amazing, Michael says.
“This was the first time I’d seen
such a democratic Parliament so open
to the public. I watched the debating
in the Chamber, I went into select
committee rooms and I even bumped
into some MPs.
“The experience made me feel very
much a part of the New Zealand
system, it made me feel like I was
home.”
Beca Transportation was recently
awarded a Diversity Award by the EEO
Trust Work & Life Awards.
In announcing the award, Philippe
Reed, EEO Trust Chief Executive, said
that the range of diversity initiatives
introduced by Beca Transportation
Group has proven that cutural diversity
is both a competitive advantage in
professional consulting services and a
sustainable way to grow and develop
a company.

FEATURES SETTLEMENT SUPPORT NEW ZEALANd
Welcoming newcomers
Moving to the Western Bay of Plenty from another country can be a stressful experience for newcomers.
However there is free and impartial advice available.
Settlement Support New Zealand
established a Tauranga initiative a year
ago, following a government review of
how to make settlement services more
easily accessible.
Settlement Support Coordinator
Carol Andersen says having this access
point is a key thing for people who
need to access services that support
settlement.
“Since opening the office just over a
year ago, we’ve fielded enquiries from
270 people who have settled here.
They have come from many different
countries around the world”, says
Carol.
“We can help newcomers with
information, referral to other services
best suited to their needs, and with
orientation workshops and seminars.”
Newcomers’ needs range from
understanding our systems — school,
health, our law and elections — and
our processes such as finding a house,
knowing where to learn English,
getting a job or getting connected
socially.
“One of our focuses during the
next few months will be to meet
“Since opening the
office just over a year
ago, we’ve fielded
enquiries from 270
people who have settled
here. They have come
from many different
countries around the
world”, says Carol.
Carol Andersen
with employers to understand
how we might support them to be
more responsive to employment
opportunities for newcomers.”
So far Carol has networked with
ESOL Home Tutors, Relationship
Services, the Volunteer Centre and
Career Services and many other
local service providers that support
settlement activities.
This is an edited version of a story by Rashaad Buksh
published in The Weekend Sun.
Brochures, advice, free training
courses and resources for employers
and migrants are available from
Settlement Support at YMCA Tauranga
offices at 82 Devonport Road.
07 578 9272 ext 705
ssnz@ymcatauranga.org.nz
www.ymcatauranga.org.nz
LINKZ ISSUE 37 2007 13

1
SETTLEMENT FEATURES SUPPORT NEW ZEALANd
New Settlement Support
Coordinator for Christchurch
Canterbury Development Corporation (CDC) is the new home for SSNZ
in Christchurch. Based on the 1st floor of 193 Cashel Street, CDC will
be offering settlement support by e-mail, telephone or by making an
appointment with the coordinator.
Iris Zhang is the new Settlement
Support Coordinator. Iris comes to
Canterbury development Corporation
with a wealth of experience in
settlement—having previously been
a programme advisor and South
Caption
LINKZ ISSUE 37 2007
Island team leader for the Kiwi
Ora programme. She also has a
background in international education
and in facilitating international city
relationships.
Iris has a bachelor degree in English
Iris Zhang
and post graduate qualifications in
Business Management. Since arriving
in New Zealand, Iris has complete a
Certificate in Ma - ori Language.
A migrant herself, Iris can identify
with the experiences of newcomers
to NZ. Iris says “People choose
New Zealand because they want
a better life. They come with high
expectations, but being new and so
far from where you grew up can be a
daunting experience. Having access to
information and services can have a
huge impact on people’s happiness in
their new home country.”
The dual foci of Iris’ role
includes being a point of contact
for newcomers, and developing
the local network of services that
support settlement outcomes. Iris
will be backed up by a team of
CDC colleagues who will assist with
research, project management and the
further development of the initiative in
Christchurch.
SETTLEMENT SUPPORT
CHRISTCHURCH
(03) 3536877 (iris’ direct dial)
or (03) 3795575 (cDc reception)
settlementsupport@cdc.org.nz
1st Floor, 193 Cashel Street,
Christchurch

FEATURES SETTLEMENT SUPPORT NEW ZEALANd
Settlement Support can help you
It can take a while for you and your
family to get used to your new home.
You need to find out about housing,
jobs and training, schools, health
services, tax, rubbish collections, public
transport, childcare, as well as local
activities and events where you can
meet people in your new community.
Settlement Support offices located
around the country can connect you
with your local community. Settlement
Support is your first point of
contact for information, services and
advice. Friendly and understanding
coordinators are ready to answer your
questions and point you in the right
direction.
Settlement Support Whangarei
09 430 4230, ext 8356
ssnzwhangarei@wdc.govt.nz
www.wdc.govt.nz/portal/
settlementsupport.html
Settlement Support Auckland
09 625 2440
ssnzauckland@arms-mrc.org.nz
www.arms-mrc.org.nz
Settlement Support North Shore
09 486 8635
Settlement Support Waitakere
free phone 0800 367 222
ssnzwaitakere@waitakere.govt.nz
www.waitakere.govt.nz/
ourpar/settlementsupport.asp
Settlement Support Manukau
09 263 5490
ssnzmanukau@arms-mrc.org.nz
www.arms-mrc.org.nz
Settlement Support Pacific
09 265 2938
awhetu_trust@hotmail.com
www.awhetu.com
Settlement Support Hamilton
07 853 2192
ssnzham@wmrc.org.nz
www.wmrc.org.nz
Settlement Support Tauranga
07 578 9272, ext 705
ssnz@ymcatauranga.org.nz
www.ymcatauranga.org.nz
Settlement Support Rotorua
07 348 4199
ssnzrotorua@rdc.govt.nz
www.rotorua-living.
com/settlement
Settlement Support Napier/Hastings
06 835 2723
ssnzhb@napier.govt.nz
www.napier.govt.nz
(keyword: settlement)
Settlement Support New Plymouth
06 759 1088
ssnp@xtra.co.nz
www.ssnp.org.nz
Settlement Support Palmerston
North
06 358 1572
ssnzpn@ecmpn.org.nz
www.ecmpn.org.nz
if you are not sure which office to contact, please call
freephone 0800 SSnZ4u (0800 776 948) and your call
will be transferred to the office closest to you.
Settlement Support Porirua
04 237 3578
ssnzporirua@pcc.govt.nz
www.pcc.govt.nz, under
‘community’ section
Settlement Support Upper Hutt
04 527 2799
settlement@uhcc.govt.nz
Settlement Support Lower Hutt
04 570 6786 or 04 589 3700
HuttSettlement@huttcity.govt.nz
or newsettlers@xtra.co.nz
Settlement Support Wellington
04 803 8330
settlementsupport@wcc.govt.nz
www.wellington.govt.nz/move
Settlement Support Nelson
03 546 0305
sonny.alesana@ncc.govt.nz
Settlement Support Christchurch
03 379 5575
settlementsupport@cdc.org.nz
www.cdc.org.nz/main
Settlement Support Dunedin
03 477 4000
ssnzdunedin@dcc.govt.nz
www.cityofdunedin.com/newcomer
Settlement Support Southland
03 211 1803
ssnzingill@venturesouthland.co.nz
www.ssnz.southlandnz.com
LINKZ ISSUE 37 2007 15

1
SOUvENIR FEATURES
Lake Tekapo in the
Mackenzie country
Church of the Good Shepherd. Photo: PhotoNewZealand/John Rendle
“Tekapo” is a Ma - ori word meaning
night sleeping place (Teka is “sleeping
mat” and Po is “night”) and Lake
Tekapo region has the clearest, darkest
and most spectacular night sky in New
Zealand. The University of Canterbury
operates an observatory there on
top of Mount John. At the head of
the lake is New Zealand’s highest
mountain, Aoraki Mount Cook
European pioneers moved to the
area in the 1850s and began extensive
grazing of sheep and cattle. The
Mackenzie Country is named after
New Zealand’s most famous outlaw:
James Mackenzie, a sheep rustler who,
along with his sheep dog Friday, was
accused of sheep stealing. He was
finally captured in 1855, and after a
series of escapes and increasing illness,
he was released in 1856 and promptly
disappeared forever.
The potential for hydro-electric
power from the region’s magnificent
lakes was first recognised in 1904
and from this the Upper Waitaki
Power Scheme was born. The first
stage commenced in 1938 and by the
LINKZ ISSUE 37 2007
1980s the scheme had expanded to
five power stations. A system of
connecting canals now cross the
Mackenzie Country like ribbons of
turquoise blue on the scorched brown
earth. One of the canals even boasts a
salmon farm.
The amazing turquoise blue
colour of the lake is created by “rock
flour”: the glaciers in the headwaters
grind the rock into fine dust. These
suspended particles in combination
with the sunlight create the unique
water colour. The lake never freezes,
and it is connected to the high
country power scheme via a canal. In
spring the icy blue of the lake and
canals are complemented by large
numbers of colourful lupin flowers.
Its popular landmark, the pretty
stone Church of the Good Shepherd,
has been host to thousands of
weddings since its dedication in 1935.
Close by is the bronze statue of a
sheepdog, a tribute to the hardy dogs
“without the help of which the grazing
of this mountain country would be
impossible.”
The Migrating Kitchen
The kitchen is the hub of the house,
the heart of the home—a place
where families and friends are fed,
stories are told, memories rekindled.
The Migrating Kitchen exhibition,
at Porirua City’s Pataka museum
and art gallery, features some
of New Zealand’s multi-cultural
communities, celebrates their
food, families and festivals. It is an
interactive visitor experience for
young and old—the chance to step
inside our neighbours’ kitchens—to
hear their stories, taste their food
and take away their recipes.
This exciting exhibition includes
Samoan, Greek, Chinese, Somali,
Russian and Burmese community
stories. It runs until 28 October in
the Bottle Creek Gallery at Pataka
and each Saturday afternoon
there will be talks and cooking
demonstrations, accompanied by
song and dance.
Saturday 22 and 29 September—
chinese
Saturday 6 and 13 october—
Somalian
Saturday 20 and 27 october—
burmese
www.pataka.org.nz

MA - ORI CULTURE
Foods of the Ma - ori: The hangi
The hangi or earth oven is the best known traditional form of cooking for Ma - ori. Ma - ori mythology says
the food of hangi are the descendants of the gods Tane (forests—firewood, birds), Haumia (wild vegetable
foods), Rongo (kumara sweet potato and cultivated foods) and Tangaroa (fish). Fire is said to come from
the goddess Mahuika. The Earth is from papa the Earthmother and the water used to make steam from
Ranginui (Skyfather) and Hineawaawa (streams). In honour of these beliefs all preparations begin with
karakia (blessings and thanks).
As the smell of cooked food permeates
the air, it is time to think about the
happy blending of the traditional style
of Ma - ori cooking with the additions
provided by today’s society and
surroundings.
Preparation
Hangi takes a long time to prepare, so
do everything possible the day before.
Make the baskets. Cut the wood.
Dig the hole (cover if left overnight).
The size of the hole depends on the
size of the food basket/s and people
attending. A good size hangi for 50 to
100 people is usually 2 metres square
and 1 metre deep.
Lifting the hangi. Photo: PhotoNewZealand/Colin Monteeth
Place wood and stones by the
hole, make sure they are covered
if left over night. Prepare the meat
and vegetables. If the food is to be
prepared from a kitchen, have the
meat, poultry and vegetables ready to
be placed in the baskets. Special food,
such as steamed pudding, can be
added if wrapped in muslin cloth.
digging the umu
(oven hole)
The selection of a good site depends
on access to water for soaking bags
and cloths to create steam and the
ease of digging a good sized pit. Ashes
By Dr R. Taonui, School of Ma - ori and Indigenous Studies, University of Canterbury
Acknowledgements to www.maorifood.com and chef Charles PT Royal
make good compost so a piece of land
near the vegetable garden is always
a good choice. Wind direction is also
important and keep a watchful eye on
your fire and make sure it is well away
from buildings, trees or anything that
which may catch a flying spark.
Stones
Place stones in the hole—they must fill
about 0.5 metres deep. When heated
the stones will supply the heat for
cooking the food, so it is important
to choose stones that do not crumble
in the heating or shatter too readily.
Light igneous or volcanic stones or
heavy round river rocks are better than
brittle stone like sandstone. Today
many people use old railway iron cut
into rock size as their source of heat.
These are great but very heavy!
Timber
A mixture of dry timber and slow
burning logs is best for a hangi.
Hardwood timber like manuka and
kanuka are best for the fire because
it gives out more heat. A good choice
is lighter timber underneath and
hardwood on top. Light the fire and
burn for 2 to 4 hours making sure
the rocks are as hot as possible. When
burnt down push any ash to the sides
leaving the hot stones exposed. The
more ash left in the pit, the smokier
the taste of the food. This is a matter
of choice.
Foods
All varieties of meat, poultry, vegetables
and steamed puddings can be
LINKZ ISSUE 37 2007 17

1
MA - ORI CULTURE
cooked in the hangi. The preparation
of the food is the same as preparing
food to be cooked on an electric stove.
As a rule, place meat at the bottom
and vegetables near the top.
Food baskets
Depending on what you serve and
how many people you want to feed. A
general rule is a minimum of 3 food
baskets or steamer type containers—
one each for the meat, poultry and
vegetables. You can make the baskets
from small mesh chicken netting
by cutting a square and folding the
corners up. Local variations can range
from elaborately welded perforated
steel containers to bakers wire welded
trays.
Covering
Two types of covering are needed—
muslin cloth and sacking. Muslin cloth
is used to cover the food and the sides
of the baskets before they are put in
the hole. A much heavier covering is
needed to keep the soil from getting
into the food once the food has been
put on the heated rocks. Spray liberal
amounts of water over the sacking.
This prevents fire and provides the
steam needed for cooking. The steam,
heat and smoke from the fire gives the
hangi its unique taste.
When this is done, cover the outer
layer of sacking with earth. Watch
for any steam escaping and cover the
Heating the stones. Photo courtesy www.maorifood.com and
chef Charles PT Royal.
LINKZ ISSUE 37 2007
Te Reo Ma - ori Basic Pronunciation
There are 5 vowel sounds in Mäori; they are pronounced ‘short’ or ’long’.
In written form, writers sometimes, but not all the time, indicate the long
vowel with a macron e.g. ä ë ï ö ü. The following English equivalents are a
rough guide to pronouncing vowels in Mäori:
a as in far ä as in car
e as in desk or pen ë as in end
i as in fee, me or see ï as in tea
o as in for ö as in your
u as in put ü as in blue
There are fewer consonants, and only a few are different from English. The
most common differences are:
wh counts as a consonant; the standard modern pronunciation is close to
the ‘f’ sound;
ng counts as one consonant and is pronounced like the ‘ng’ in the word
‘singer’.
Try these placenames
Kaitaiä — Kai-tie-ar (as in tar/are)
Whängarei — Far/ung-a-ray
Tämaki (Auckland) — Tar-muck-ee
Kirikiriroa (Hamilton) — Ki-ree-ki-ree-row-a
Lake Taupö — Lake Toe-paw
Pöneke (Wellington) — Paw-neck-ee
Whakatü (Nelson) — Facka-two
Ötautahi (Christhchurch) — Aw-toe-ta-he
to learn more about te reo, go to www.korero.maori.nz
cracks with soil. The hangi will need to
be checked at regular intervals just in
case steam escapes from the soil. Cook
for 2 to 4 hours depending on size. If
steam emerges from the hangi after
the first shovel of soil is removed, the
hangi will be successful. If no steam
appears, cover it up and buy fish and
chips.
Alternative oven hangi
Prepare this meal in a roasting dish
which must have a fitting lid. Heat the
oven to a moderate heat, approx 220
degrees Celsius.
Sprinkle some parsley and a few
pieces of diced celery into the dish.
Separate with tin foil and lay in your
meat with beef at the bottom, pork in
the middle and chicken on top.
• Place 3-4 potatoes, 3-4 trimmed
kumara and 3-4 pieces of pumpkin
on top.
• Lay cabbage over the bones.
• Place enough cabbage for 4 and if
possible some watercress.
• Add 1 and a half cups of water.
No salt is needed.
• Cover the dish with tin foil.
• Place lid on top and bake for 3 and
a half hours. Serves 4-5.
Hangi is an old form of cooking
with its origins in the umu (earth
ovens) of ancient Polynesia. Its unique
taste derives from the combination of
smoking from burnt wood, steaming
from water and baked aroma from
the earth oven. Like all good ancient
things it has found its way into the
modern world as a way of connecting
the old and the new.

NEWS IN BRIEF
What will your retirement
income look like in New
Zealand?
When you move to New Zealand you
may be able to get a pension paid to
you from other countries you have
lived and worked in. You may also
qualify for payments of New Zealand
Superannuation (or veteran’s Pension).
If you think you are eligible, it’s best
to contact International Services at the
Ministry of Social Development first to
find out what you’re entitled to (see
contact details below).
The New Zealand government pays
New Zealand Superannuation to every
person aged 65 and over who has
legally lived in New Zealand longer
than 10 years, with 5 years since the
age of 50.
If you have lived in Australia,
Canada, Denmark, Greece, Ireland,
Jersey, Guernsey, the Netherlands or
the United Kingdom you may also
use periods of residence in these
countries to access New Zealand
Superannuation. This is because New
Zealand has social security agreements
with these countries.
When you apply for New Zealand
Superannuation you are required by
law to apply for any social security
based overseas pensions or benefits
you may be able to receive. This is
because New Zealand shares the cost
of providing retirement income with
other countries by adjusting New
Zealand Superannuation when any
overseas social security based pensions
are also received. This adjustment is
made to ensure an equitable amount
of state retirement income for those
New Zealanders who do not receive an
overseas pension.
If you think your overseas pension
is made up of voluntary contributions
or you are unsure if it is a social
security based pension please contact
International Services to discuss.
Providing verification of your pension,
such as a letter or statement from
the pension authority, enables more
accurate advice to be provided.
More information can be found at
www.workandincome.govt.
nz/international-services/
current new Zealand
Superannuation payment rates
can also be found on the Work
and income new Zealand site.
For further advice you can phone
international Services free within
new Zealand on
0800 771 001
or if calling from overseas
+64 4 978 1180.
You can write to international
Services, p o box 27-178,
Wellington, new Zealand
or email
international.services@
msd.govt.nz.
Upcoming public holiday
Labour day—22 October
Labour Day commemorates the
struggle for an eight hour working
day. New Zealand workers were
amongst the first in the world to claim
this right. The first Labour Day was
celebrated in 1890.
You may be able to vote
for your local council or
district Health Board
Local Council and district Health
Board (dHB) elections are held once
every three years, by postal vote.
This year’s elections will close on 13
October with voting papers sent out in
late September.
Voters are able to elect members
to city and district councils, regional
councils, and DHBs. In some areas,
voters can also vote for community
boards and licensing trusts. Some
councils also hold polls, which formally
seek the community’s views on a
variety of issues.
If you are on the Parliamentary
Electoral Roll (list of people entitled to
vote) you will automatically be able to
vote in these elections. Voting is not
compulsory but, if you are eligible, it is
compulsory to be on the electoral roll.
To enrol to vote you need to be a
New Zealand citizen or permanent
resident and at least 18 years old. You
also need to have lived here for more
than one year continuously at some
time in your life and have lived in your
electorate for at least one month.
For information:
0508 13 10 2007 (free call).
For general information about 2007
elections:
www.access.localgovt.co.nz/
localgovernment/elections2007
About enrolling:
www.elections.org.nz
About District Health board elections:
www.moh.govt.nz/dhbelections
About councils:
www.localcouncils.govt.nz
About the voting system:
www.stv.org.nz
LINKZ is available online
If you have friends or family outside
New Zealand whom you think might
be interested in some of the stories in
LINKZ, they can view it online at www.
immigration.govt.nz/linkz.
LINKZ ISSUE 37 2007 1

20
FEATURES
LANdMARK
The wine industry in New Zealand
Assid Abraham Corban, Josip Babich, Nikola Posa Delegat, Joseph Soler, Anthony Joseph Vidal, Ivan Yukich,
Nikola Nobilo, Ivan Milicich Snr.—these are names that have a common history. Although these men were
born in different countries, their lives followed similar routes once they arrived in New Zealand towards
the end of the nineteenth and the beginning of the twentieth century. Men such as these started what has
turned out to be a great legacy of winemaking which the following generations received from them and
carry proudly forward.
Winemaking in New Zealand stsarted
with immigrants. From the late 1800s,
men from as diverse places as Dalmatia
(modern-day Croatia), Lebanon,
Yugoslavia, Spain, France and England
started to immigrate to New Zealand
in search of a new life. Many of them,
like Josip Babich and Ivan Milicich
Snr., founders of Babich Wines and
Vilagrad Winery respectively, began
life in the new country by digging
and selling kauri gum. Others
started by joining various trades.
Assid Corban, founder of Corbans
Wines, for instance, began life as a
travelling salesman and later became a
successful haberdasher. Many of these
immigrants already had a background
in winemaking and brought with
them viticultural knowledge. Nikola
Nobilo, founder of Nobilo Wines,
for instance, had a winemaking
heritage that stretched back over
300 years in Europe. In 1943, three
years after landing in New Zealand,
he started planting vines in Huapai,
West Auckland, where he had settled
with his family. Jose Sole, or Joseph
Soler, as he was later known, arrived
in New Zealand in 1865 from Spain
where he already had an established
history of winemaking. He was joined
at Wanganui by his nephew, Anthony
Joseph Vidal, in 1888. Uncle and
nephew spent the next eleven years
working together, and Vidal later
moved to Hawkes Bay and started
what has now become Vidal Wines.
The early years were by no means
easy for the immigrant winemakers.
The climate was a challenge for
grape-growers; the temperance
LINKZ ISSUE 37 2007
movement and alcohol prohibition
were very strong; and there was
an overwhelming predominance of
beer and spirit drinking, reducing
wine-making to a marginal activity.
Distribution was sometimes difficult
with the powerful breweries
controlling the ‘trade’ channel.
Another major problem that they had
was a common immigrants’ challenge:
the need to adapt to an alien
environment, sometimes compounded
by their lack of English. Alwyn Corban
of Ngatarawa Wines, a fourthgeneration
winemaker, reminisces,
‘When my great-grandfather arrived
in New Zealand he could not speak
English. His family was also culturally
quite different.’ The qualities which
helped the founder of Corbans Wines
to survive and prosper in his chosen
trade, Alwyn thinks, are physical
and mental resilience, tolerance
and adaptability. These are, in fact,
qualities shared by all successful
immigrants, especially first-generation
immigrants; and in a complex trade
like grape-growing and winemaking,
they proved to be valuable assets.
With time, changes in legislation
and the cultural environment made
the task of the winemakers easier.
In the early 1970s, New Zealand’s
agricultural economy was dramatically
restructured, leading to much of
the pasture land being converted to
vineyards. Simultaneously, legislative
reforms ensured that BYO licences were
issued to restaurants, and with the
rise of the overseas experience, New
Zealanders became more exposed to
the culture of wine drinking. While all
these factors worked towards a growth
in the wine industry, the immense
contribution of the early settlers is
acknowledged by all major winemaking
families today. Alwyn Corban thinks
that the collective dedication and
perseverance of the early winemakers
had laid the foundations of the
industry. ‘They battled to establish an
industry when it didn’t exist and then
led the industry on a path of quality,
market diversification and international
recognition,’ says Alwyn. ‘In many
ways the aspirations they had for the
New Zealand wine industry have been
realized.’

FEATURES
The Rugby World Cup
There is really only one thing you need to know about the rugby World Cup, which kicked off in France this
month. New Zealand hasn’t won it since 1987. It’s a bit of a conversation stopper—the sort of comment
that, when uttered around the barbeque, brings a cool silence. No one really knows what to say. Some
things are better left unsaid.
To make things worse the All Blacks
are usually the hot favourites going
into each tournament as they’ve been
the best team in the world in between
World Cups.
And they should have won at least
New Zealand is a country of immigrants
and the All Blacks reflect that
In their earliest years when they
toured England, Ireland, Wales and
Scotland it was a chance to beat the
“Home Unions” as many of the All
Blacks were born in Britain or Ireland
before emigrating to New Zealand.
That link has faded during the past
100 years but the immigrant nature
of the All Blacks remains.
The All Blacks who are playing
in France will include players
born in New Zealand to European
(or Pakeha), Ma - ori and Samoan
parents—such was
Wainuiomata’s Neemia
Tialata.
Others were born
in the Pacific Islands
but came to New
Neemia Tialata
Zealand as children,
such as fullback Mils
Muliaina whose family
moved from Samoa
to Invercargill when
he was three. Loose
Mils Muliaina forwards Jerry Collins
and Rodney So´oialo
were also born in
Samoa and immigrated
as children.
Wings Joe Rokocoko
and Sitiveni Sivivatu
one of the past four—the one they lost
12-15 to the Springboks in extra time in
1995—and would have, had they not been
poisoned, but we’ll get to that later.
The All Blacks won the first ever World
Cup 20 years ago when they swept
were born in Fiji with Rokocoko
coming to New Zealand in his early
teens, while Sivivatu was a few years
older. He actually came here on a
soccer scholarship!
Massive loose forward Sione
Lauaki was born in
Tonga and educated
at Auckland’s Kelston
High School—where
All Blacks coach
Graham Henry was
Rodney So´oialo
the principal.
The more recent
face of immigration
to New Zealand is
seen in fringe All
Blacks lock Greg
Rawlinson who was
Joe Rokocoko
born in South Africa
and lived in Durban
before he shifted to
Auckland’s North
Shore.
The All Blacks
are yet to have a Sitiveni Sivivatu
player who identifies
himself as Asian but
given the history of
the team that’s only
a matter of time.
Watch this space.
Jerry Collins Sione Lauaki
Photos: Marc Weakley/allblacks.com
By Jim Kayes, Dom Post rugby writer
through the tournament held in New
Zealand and Australia before they
dispatched France 29-9 in the final at
Auckland’s Eden Park.
They played an exciting, attacking
style of rugby, had a baby-faced
skipper in David Kirk and two
superstars in wing John Kirwan and
openside flanker Michael Jones.
Jones scored the first try of the
tournament, in a 70-6 romp against
Italy, setting the tone in the process
for a World Cup that captured a
nation’s attention.
No one would have dreamed as Kirk
held the Webb Ellis Cup aloft at Eden
Park of the heartache to come.
When the All Blacks run onto the
manicured rugby fields of France this
month and next they will carry with
them 20 years of dashed hopes from
a country that is truly the best in the
world at rugby.
The All Blacks are consistently rated
No1 by the International Rugby Board’s
ranking system and have won every
trophy that matters—however, they
could not hold onto the Webb Ellis
Cup.
In 1991 they were hamstrung by
infighting and provincialism, and were
an old team with players on the way
down, rather than up.
They lost, 6-16, in the semifinal to
Australia—a result that was to taunt
them in years ahead.
Four years later in South Africa the
All Blacks seemed light years ahead
of the rest, with their giant wing,
Jonah Lomu, who had been born in
Auckland to Tongan parents scoring
tries galore.
When Lomu scored four stunning
tries in the 45-29 semifinal win against
LINKZ ISSUE 37 2007 21

22
FEATURES
England it had seemed that the World
Cup was New Zealand’s to lose.
Few, however, factored in the
influence Nelson Mandela would have
on the Springboks and the impact a
waitress called Suzie would have on the
All Blacks.
Mandela, the former Apartheid
prisoner turned South African
president, was a talisman for the
Springboks as he stepped out in
The All Black haka. Photo: Marc Weakley/allblacks.com
Teams to watch out for
• Australia: Our Tasman cousins
generally play well at tournaments.
They are the only country to have
won the World Cup twice (in 1991
and 1999), were losing finalists
in Sydney in 2003 and have
twice beaten the All Blacks in a
semifinal.
• South Africa: The Springboks are
not always good away from home,
but they are among the top four
teams in the world and are nearly
always tough to beat.
• England: Unless you’re from
England, this is the team everyone
LINKZ ISSUE 37 2007
the No.6 jersey of captain Francois
Pienaar at Ellis Park before the final.
Inspired and desperate the Springboks
managed to claw their way to victory
against the All Blacks, many of whom
were seriously ill the day of the final.
Coach Laurie Mains claimed they
had been poisoned by a mystery
waitress—Suzie—at the team’s
Johannesburg hotel, but the truth is
probably more mundane. Anyone who
travels knows a stomach bug is always
loves to beat. The inventors of
rugby, they believe they and no
one else knows how best to play
the game. Oh, and they are also
the defending champions.
• France: This year’s hosts are
mercurial. Just when you think
they are down-and-out they
fight back in the most dazzling
of fashions. They have been well
beaten by the All Blacks in recent
years and playing at home they
will be under pressure, but you can
never write the French off.
lurking around the corner.
Four years later and the All Blacks
were again the team to beat, especially
when they held a 14 point lead early
in the second half of their semifinal
against France, thanks again to
another Lomu try.
Again it had seemed the match was
the All Blacks to lose, but lose they
did with France producing 36 minutes
of incredible rugby as they scored 23
points to come from 10-24 down to
win 43-31.
The loss in the final in 1995 had
hurt, but this defeat cut to the Kiwi
bone The French team played an
aggressive and skilful game as they
fought back against the “men in black”.
Four years ago coach John Mitchell
took his team on what he had dubbed
“a World Cup journey” to Australia.
They had narrowly lost to England
earlier that year but massive wins in
South Africa and Australia during the
Tri-Nations had most Kiwis expecting
success at the World Cup.
It wasn’t to be. Influential centre
Tana Umaga was injured in the first
game of the tournament and though
he felt he could have played in the
semifinal against Australia, Mitchell
disagreed.
It was a costly call as the Wallabies
ran through the All Blacks midfield
on their way to a 22-10 victory that
even their staunchest fan would not
have predicted. In the dying minutes
of the game Australian skipper George
Gregan uttered a now famous line
when he reminded the All Blacks it
would be “four more years, boys” till
they had a chance at glory again.
That time is now. The All Blacks are
again the favourites. They have been
the top ranked side for the past three
years having won 39 of their 44 tests
under coach Graham Henry.
Skipper Richie McCaw was voted
the world’s best player last year while
match-winning first five-eighth Daniel
Carter picked up the title a year earlier.
The All Blacks have a tough forward

FEATURES
pack and backs with plenty of try
scoring potential in the Flying Fijians—
wings Joe Rokocoko and Sitiveni
Sivivatu—and the Samoa born fullback
Mils Muliaina.
These All Blacks are well coached,
heavily funded with about $6 million
spent on the World Cup campaign,
and brimming with confidence despite
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NATIONAL ANTHEM
All Blacks to watch at the World Cup
• Carl Hayman: A tighthead prop,
he should be easily identified
by an unruly beard that he has
been urged by his fans to grow
during the tournament. Hayman is
regarded as the best in the world
in his position.
• Ali Williams: On the comeback
trail from a broken jaw, Williams is
the All Blacks lineout ace—a player
expected to haul in the ball for the
backs to play with. Williams can be
a bit of a larrikin but he’s a highly
skilled player.
• Richie McCaw: The All Blacks
captain is an openside flanker
whose job is to pilfer the ball after
a tackle has been made. There will
be a lot of talk about whether he
being a bit flat during this year’s Tri-
Nations series.
They have an easy pool with the
tests against Italy and Scotland likely
to be won by big margins while the
games against minnows Portugal and
Romania could go past the 100-mark.
The All Blacks will play whoever
finishes second in pool D—the Pool
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Make her praises heard afar
God defend New Zealand
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breaks the laws of the game or
not. If he is heavily penalised by
the referee the All Blacks are in
trouble.
• Daniel Carter: The first five-eighth
is also the All Blacks’ goal kicker
so his prowess with the boot will
be critical to success in France.
Like Hayman and McCaw he is the
best in the world in his position.
If he fires, the All Blacks backs will
fire—that’s a good thing!
• Sitiveni Sivivatu and Joe
Rokocoko: The Flying Fijians are
try-scoring machines and, as the
All Blacks want to win playing
attacking and exciting rugby, they
should see plenty of action.
of Death that includes hosts France,
Ireland and Argentina.
From there it’s anyone’s guess
though history suggests a semifinal
against Australia is a game to avoid.
The All Blacks are the bookies’
favourites to win in France and to
scratch an itch that’s been irking New
Zealanders for 20 years.
To do it they will need to stay
healthy, keep on the right side of the
referees and not fall into that sporting
trap of complacency.
A bit of good luck wouldn’t go
amiss either.
Key words
Scrums: used to re-start the game
after the ball has been lost forward
it pits eights forwards against each
other with the halfback—No9—
feeding the ball. The All Blacks a
have a superb scrum.
Lineouts: Another way to re-start
the game, this time after the ball
has gone across one of the sidelines.
The All Blacks lineout can be a
bit wobbly so wins here should be
celebrated.
The break down or ruck: It’s the
mess that happens after a player
has been tackled. The laws here are
complex so even the wisest rugby
follower can struggle to know what
has happened. If there is a penalty
at the breakdown simply say: “Oh,
it’s tough to know what you can
get away with these days.”
Tries: They are worth five points
and happen when a player puts the
ball down over the try line. We want
the All Blacks to score a lot of them.
Conversions: Worth two points, it’s
the kick that comes after a try.
Penalties: They are worth three
points and dished out by the referee
for foul or illegal play. If they go
against the All Blacks it’s okay to
mutter: “Aw ref, that was a bit
harsh.”
LINKZ ISSUE 37 2007 23

2
SLICE OF LIFE
A dream come true
‘A Dream Come True’—the words are printed on a triangle of white silk stitched to one corner of the
exquisite handmade quilt in pastel shades of blue, green and pink. This was the first quilt Maria Kladnitski
made after immigrating to New Zealand from Russia with her family in 2002. It occupies a special place
in her memory because it is associated with her fondest dream—the dream of becoming a doctor in New
Zealand. Five years down the line, Maria has successfully completed her medical exams and is a practising
doctor in Wellington.
Maria’s family is from St Petersburg
(formerly Leningrad) in Russia. Her
father, a surgeon, inspired both Maria
and her brother to choose medicine as
a career. While still a student, Maria
met Slava Kladnitski who was also
training to be a doctor, and they got
married in 1987.
Maria graduated from the Leningrad
First Medical Institute in 1989 and
worked at a Maternity Hospital in
St Petersburg as an Obstetrician for
twelve years, with breaks in between
to have two children—Nataly (now 19)
and Sergey (now 11). Slava joined the
Russian navy as a doctor but seven
years later, he decided to change his
profession. It was the era of new
economic reforms in Russia and the
right time for new business ventures.
Slava, therefore, left his job in the navy
and started a career in international
trading.
The Kladnitskis’ first acquaintance
with New Zealand was in 1987 when
they visited their friends in Auckland
and Wellington. They liked the
relaxed pace of life, the friendliness
of the people and the safe society. In
2002, therefore, when Slava found
an opportunity to come over on a
business visa for 2 years, the family
seized the chance. Living in Wellington
reinforced their original positive
impression of New Zealand and they
soon decided to make it their home.
The actual process of immigration,
however, proved to be difficult. In
2003, under the new immigration
LINKZ ISSUE 37 2007
Maria Kladnitski

SLICE OF LIFE
The Kladnitskis’ first
acquaintance with New
Zealand was in 1987
when they visited their
friends in Auckland and
Wellington. They liked
the relaxed pace of life,
the friendliness of the
people and the safe
society.
rules, Slava found it very hard to get
an extension for his visa. It was at that
stage that Maria set about taking the
New Zealand medical exams. This was
the only way the Kladnitskis could
apply for Permanent Residency. ‘It was
a very tough time,’ Maria says, looking
back. ‘Everything was pressing me to
go back, but I was determined that I
wouldn’t.’
The challenge for Maria was
twofold—to become proficient in
English and to get a job, preferably
in the Health sector, in line with her
experience. The community course
in English at Rongotai College was
a good starting point, which Maria
followed up with a 3-month course
at Massey University that focused
on business and inter-personal
communication. Simultaneously,
she prepared for her IELTS, working
from practice papers at the Massey
University library. In 2004 Maria
found a job as a Healthcare Assistant
at Wellington Hospital which helped
to get their visa extended. Her next
job was at the Wellington Medical
Laboratories as a phlebotomist (blood
technician). She had very supportive
colleagues who helped actively to
improve her English, and she soon
passed the IELTS with a high score.
The Kladnitskis finally applied for
Permanent Residency at the end
of 2004. The period following the
application was frustrating, and Maria
would often return to her passion,
quilting, which helped her cope with
the stress. The Residency finally came
through just before their visas were
due to expire. ‘We were literally sitting
on our suitcases ready to go,’ says
Maria, ‘but luckily it proved to be a
happy ending.’
While Maria worked steadily towards
completing her medical exams, Slava
developed a successful career in
business. He now trades in agriculture
and food products, working towards
introducing New Zealand goods to the
largely unexploited Russian market.
In October 2006 Maria passed her last
medical examination and in February
2007, started on her first job as a
doctor in New Zealand at the Hutt
Hospital. She has recently moved to
Wellington Hospital and is waiting to
complete one year at the end of which
she will be permanently registered with
the New Zealand Medical Council.
In 2006 the Kladnitskis bought a
house in Wellington. Their daughter
Nataly is now doing a degree in
biotechnology at Otago University.
Sergey, their son, is happily settled
in school and speaks English like a
native. He enjoys playing tennis and
loves having ‘lots of friends,’ which he
thinks is the best thing about life in
New Zealand. Maria wishes to return
ultimately to her specialised field of
work—Obstetrics and Gynaecology—
and is working towards it. Adapting to
a new environment especially without
the aid of communication in English
was not easy, but the Kladnitskis
have soldiered on. ‘Life had given me
a second chance to do something
challenging,’ Maria says, ‘and I have
proved that I can do it.’
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LINKZ ISSUE 37 2007 25

2
A WORd OF AdvICE
Internet auctions
Surfing Internet auctions for odds and ends has become a pastime for many people, but
before you have a go, you should know how it works and what can go wrong.
The website should clearly state its
terms and conditions, give rules for
buying and selling, offer a secure
payment facility and have a privacy
policy.
Buying goods
If you buy goods from an Internet
auction, you won’t be able to inspect
the goods before you buy. Before you
start bidding, read these hints.
• Get used to the bidding process.
• Get an idea of what the item is
worth by finding out how much it
might cost new or from a second
hand store.
• Most auction websites let you place
feedback after a trade so take a look
at the seller’s trading history and
look out for any negative feedback.
• If the website is based overseas, take
into account the item’s cost in New
Zealand dollars including postage
or taxes you may have to pay. There
may also be customs restrictions.
• Find out how to pay the seller.
When you are bidding, decide the
top price you are willing to pay and
stick to it, despite the temptation to
continue when the auction is closing!
Remember to hit the ‘refresh’ button
on your computer especially towards
the end of an auction.
Keep a print-out of the item’s
description, your bids and any
correspondence.
When you pay for the goods, think
about using the website’s payment
service. This involves an independent
third party holding the payment in
trust until you receive and accept the
item from the seller. This is known as
an escrow service.
If the goods have to be posted to
you, find out the cost and ask the
seller to send it using a traceable
LINKZ ISSUE 37 2007
courier service. If the goods are of
high value, consider getting insurance
for loss or damage in transit.
Selling goods
You should give a full and accurate
description with clear pictures if you’re
selling goods on an Internet auction
website. Set a realistic reserve price
that you will be happy with. Set out if
you or the buyer will pay for postage
and consider any legal obligations you
may have.
If you’re going to accept a personal
cheque as payment, you should advise
the buyer that you will send the goods
after the cheque has cleared.
Buying from a trader
Auctions and competitive tenders
are not covered by the Consumer
Guarantees Act 1993. This means that
if you bid on (and win) something in
an Internet auction, your purchase will
not be protected by the provisions of
the Consumer Guarantees Act.
To confuse the matter slightly,
goods bought at a ’buy now’ price
in an internet auction are covered by
the Consumer Guarantees Act. This
is because the ‘buy now’ purchase
method is similar to selecting an item
from the shelf in a shop and paying
the price offered by the seller—there
is no negotiation or competition with
others on the price.
Traders who operate on internet
auction websites must comply with
the Fair Trading Act, which prohibits
traders from making misleading claims
or false representations about goods
or services for sale. The Commerce
Commission investigates breaches of
the Fair Trading Act.
In online auctions, it can be difficult
to know if someone is a private seller
MINISTRY OF CONSUMER AFFAIRS
MANATU KAIHOKOHOKO
or a trader. If you are unsure, you
should check the seller’s past and
present listings. A trader will generally
be someone that frequently sells
large amounts of goods online, but it
doesn’t need to be their main source
of income.
Buying from a private
seller
Private sales are not covered by the
Fair Trading Act or the Consumer
Guarantees Act but you may be
protected by different laws, such
as the Sale of Goods Act. This Act
provides, among other things, implied
conditions as to the quality of goods
and their fitness for purpose. If a
seller breaches these conditions, you
may be entitled to compensation for
any associated loss in the value of the
goods.
If things go wrong
First, try to resolve the dispute directly
with the other party. If this doesn’t
work, follow the auction website’s
dispute resolution process, if they
have one. If you are unable to resolve
the problem, you may need to file a
claim in the Disputes Tribunal at your
nearest district court.
If you’ve bought goods from an
overseas auction website you may
be able to use an online disputes
resolution service to resolve the
problem. You can also place feedback
on the website about the other party
to make others aware—be fair and
describe the problem accurately.
Ministry of consumer Affairs:
www.consumeraffairs.govt.nz
online dispute resolution service:
www.econsumer.gov

www.newkiwis.co.nz
Linking migrant skills to employer needs.
For enquiries on driver licensing
for new residents to new Zealand visit
www.landtransport.govt.nz/travellers
or call 0800 822 422
For new Zealand’s road rules,
the road code is available
at most bookstores or go to
www.landtransport.govt.nz/roadcode
Multilingual
Information Service
Free english Classes and home TuToring
ESOL Home Tutors provides free English lessons for adult refugees
and migrants at home and in class. Learning with ESOL Home
Tutors is a great way to improve your English and meet other New
Zealanders. ESOL Home Tutors are in the town or city near you.
helP WiTh english
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Available by phone, face to face for migrants, refugees,
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C I T I Z E N S
Your first point of contact for all your settlement information and advice
• Information and referrals for migrants and refugees settling in Auckland and Manukau
• Employment workshops for skilled migrants
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• Settlement Information Workshops
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• Settlement-related information for community groups and service providers
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E A U
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www.immigration.govt.nz
Freephone: 0508 55 88 55
TuTor Training Courses
Train to be a volunteer with ESOL Home Tutors and help new
New Zealanders learn English! ESOL Home Tutors provides a 20
hour NZQA-approved course. Excellent resources and support are
provided. This is an opportunity to help people settle more easily
in New Zealand. Ask for details about the next training course near
you. Phone: 0800 FOR ESOL (0800 367 376)
Email: natoffice@esolht.org.nz
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Auckland Regional Migrant
Services (ARMS)
Language Line
A free telephone interpreting service
To find out more, look us up www.languageline.govt.nz
LINKZ ISSUE 37 2007 27

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LINKZ ISSUE 37 2007