hydraulik - HANSA-FLEX Hydraulics Canada Inc.

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�� HYDRAULIKPRESSE CONTENT | IMPRESS Content Editorial 03 XWORLD, pure adventure – The participants are thrilled 04 Systems for wind and waves – GAB Neumünster serving customers along the coast 06 A new dimension in offshore wind turbines – Heading out to sea 08 Something new every day – Nicole Böddeker manages the Warburg shop 10 In conversation with: Christian van der Veen – “With X-CODE we can win over any customer” 12 Putting a brake on the wind – Nothing revolves without Svendborg Brakes 14 Machinery exhibition in Ilmendorf – First hand customer experience in a gravel pit 16 FLEXXPRESS hydraulics service – Number 799 closes the gap 16 Virtuoso pipe-bending for a jumbo dredger – ”Pirat X” a distinctive presence at JadeWeserPort 18 Hose lines – safe layout and installation – testing – avoiding risks 20 Like a leaf in the wind – Vacuum process assures technical edge 22 Trade fair announcements | Training seminar schedule 24 X-LOGO project enhances process expertise – SAP launch “with slightly square wheels” 26 The RedBook – HANSA-FLEX expansion strategy focuses on global customer proximity 28 A donation to gladden children’s hearts 28 Quiz | Figures & facts | Preview 30 02 HYDRAULIKPRESSE Editor/publisher: HANSA-FLEX Hydraulik GmbH Zum Panrepel 44 · 28307 Bremen Germany Phone: 0421 - 48 90 70 Telefax: 0421 - 4 89 07 48 E-Mail: info@hansa-flex.com www.hansa-flex.com Compilation: Dietbert Keßler, Enrico Kieschnick, Horst Otto (PAPP Werbeagentur) Layout: Jan-Christoph Fritz Print: Berlin Druck · www.berlindruck.de Responsible for contents: Wolfgang Rink Frequency: Bimonthly Subscribe to the on our website. PEFC/04-31-0976 IVW certified 1st quarter 2008 ISSUE AUGUST 2008
ISSUE AUGUST 2008 Dear reader, The objectives for the development of HANSA-FLEX as a hydraulics system partner have been clearly defined: By 2017 the HANSA-FLEX network will comprise 1,000 service stations spanning across more than 60 countries, with a workforce of some 5,000 people generating an annual turnover of around one billion Euros. In order to achieve these ambitious goals we will continue to build on two key factors in our success to date: customer proximity and an uncompromising attention to customer satisfaction. One of our major investments into customer service was concluded with the going live of the new SAP platform. By implementing this new software we have realigned our processes more closely to our customers and strengthened the HANSA-FLEX group to achieve its targeted growth. We would like to take this opportunity to thank all the HANSA-FLEX staff for their tireless commitment to the successful launch. Further we would like to express our gratitude to our customers for their patience and understanding when things sometimes did not quite go to plan. At HANSA-FLEX the definition of customer satisfaction is based on a high-performance product range and an unwavering commitment to service. This is illustrated by Kanban warehousing, just-in-time or kitting solutions, as well as plant-in-plant manufacturing partnerships with our OEM customers. These services are complemented by our tailored parts service and the deployment of our FLEXXPRESS service vans throughout Germany and internationally. For more information regarding the expansion strategy of the HANSA-FLEX group please check out the article on page 28. Being close to our customers for us also means having a presence at trade fairs and exhibitions. This autumn we will be demonstrating our calibre as a hydraulic systems partner at SMM in Hamburg, GALA Bau in Nuremberg and HusumWind in Schleswig-Holstein. A visit to our stand at the HusumWind fair will be of particular interest to development engineers in the wind power industry. At the fair we will be demonstrating how HANSA-FLEX can assist with key support in the design of onshore and offshore installations right from the development phase. Our detailed know-how in offshore line engineering is crucial in shortening the customer’s time to market. Our expertise in the offshore sector was further enhanced by the recent opening of the northern region Subsystem Engineering centre. This competence centre serves as a base for the development and manufacture of HANSA-FLEX specialist offshore subsystems for the power generation from wind and wave energy. To find out what our offshore experts can do for you please refer to the article on page 6 of this issue. The Management Board FOREWORD Editorial Uwe Buschmann Thomas Armerding HYDRAULIKPRESSE 03 H�� H��
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hydraulik - HANSA-FLEX Hydraulics Canada Inc.

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