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food items and clothing and an added awareness ofcleanliness and hygiene. It includes a free weekly fooddistribution with fresh, canned and dried food productsgiven to each person or family, with free delivery.Additionally, there is the availability of clothing,household linens, personal hygiene and householdcleaning products, all of which may be delivered directlyto homes.CLOTHING SERVICEAll individuals and families receiving care in our organisationand participating in the Job Placement Workshop,Educational workshops and / or Food Servicehave access to our clothing programme. While the individualor family continues to participate in the WorkPlan established, they will have free access to ourclothing service for each member of the familyunit. At the same time we serve individuals or familiesreferred from other entities including homeless peoplewho may need clothes, shoes or any other product,such as blankets, sleeping bags or towels.This service is available every Tuesday afternoon onthe premises of the organisation and has a coordinatorand number of volunteers who manage it.Programmes for childrenMany children of the families we serve require extrasupport to reach educational goals, and this is themain objective of the Educational Reinforcement Programme,which takes place in our centre every Fridayafternoon during the school year. School Booster Theworkshop is run by volunteers who individually or insmall groups offer educational assistance. In addition,we also offer half day excursions in Barcelona duringthe month of July, also on Friday afternoons, from 17hto 20h.Finally, and as members of the Coordination of Organistionsin Poble Sec, we Nadal participated in a Solidarityat Christmas Campaign which included donatingpresents to the children who attend our EducationalReinforcement Programme as well as the younger childrenof our service users. A total of 85 children connectedto Buena Voluntad en Acción (BVA) receivedgifts from The Three Kings on the morning of January6, 2012.Results:School Reinforcement: 32 sessions of 1 hour and 30minutes. 44 children subscribed and an average of 20attended per session.641 attendances and 962 hours of training.Summer excursions: 4 sessions of 3 hours. 21 childrenenrolled and 17 average attendances. There were 68attendances and 204 hours in total.Volunteers and PersonnelVolunteersVolunteering is the foundation of Bona Voluntat enAccio. All activities are based on the collaboration ofvolunteers, and are made possible with their participationand collaboration.• 94 volunteers have worked with us throughout theyear.• An average 57 regular volunteers.• 26 volunteers for sporadic or transitional time periods.• 35 new volunteers joined in 2012.• 244 people potential volunteers have been contacted.• 67 interviews with potential volunteers have takenplace.31 volunteers have ended collaboration with BVA.As of 31-12-2012 there were 59 volunteers active.PersonnelStaff members remained the same until October, whenwe had a new addition to the team. Alongside ourthree standing positions of Social Worker, Ariadna Roca;Labour Insertion Officer and Manager, Mercè Amat;and Management Officer, Gerard Verdés; we welcomedMarta Mendoza, our new Labour Insertion Officer,thanks to the contributions from TV3’s FundaisingCampaign, Marató per la Pobresa. The objective ofthis new appointment is to improve labour insertionprospects.The Board and Meetings of the OrganizationOn June 28, 2012 the BVA Annual General Meeting washeld at our headquarters. The minutes of the previousGeneral Assembly, and the Annual Report and Statementof Accounts for 2011 were all approved and theBudget and Performance Project for 2012 were presented.The BVA Board has met monthly to discuss all elementsrelating to the operation of the organisation.Board Members:President: Aurora MahederoVice: Pilar QuirogaTreasurer: Carmen PerezSecretary: David RoizMembers:Maria José Rodríguez, Jordi Cosp, Mª Rosa Pradera,Marc García y Lluïsa Bertran.Also held on November 21st, 2012 was the ExtraordinaryGeneral Assembly of the organization at ourheadquarters. The purpose of the Assembly was theamendment of certain articles of the organization toadapt to the new rules of the Generalitat de Catalunyaand, in turn, facilitating the right to vote and to be apart of the Board, with the idea of making BVA moreparticipatory.Public Funding and Private DonationsPublic AdministrationGeneralitat de Catalunya € 20,175Poverty € 3,950General Immigration Directive € 5,000Department for Family Affairs € 7,500Department for Family Affairs (Gender Violence) €3,000Civic and Community Action € 5,77548