Catalogue ALITTEX 2016

Technical & Info
Procedure to follow during the implementation of all our LED products.
Strictly respect to ensure the proper functioning of products and preserve the warranty
1. Never connect LEDs lamps on an already powered driver; always connect the diode before powering the drivers of
2. the installation!
3. Respect scrupulously the wiring diagram shown on the driver or the operating instructions accompanying the product.
4. When you have a stabilized current driver, please respect the polarized wiring series and comply with the minimum and maximum number of diodes
authorized.
5. Do not test diodes one by one on a driver intended for minimum 3 diodes! Follow point 1.
6. Caution: do not count the lamps but the number of diodes because some lamps have several diodes.
7. Never use a diode lamp in an ambient temperature greater than 40°C !
8. Some lamps are equipped with connections cables. Please do not cut these connections in order to preserve the polarity and wiring in series. To do this,
please use our series cables (see page 294).
9. Never leave lit Power LED lamp under the sun. In this case, choose a twilight switch.
10. Do not cut the cables of an exterior luminaire at less than 100 cm and always ensure to IP68 your cable connection to avoid water upwellings in the cable.
11. Always use Power LED lamp in a place corresponding to the IP.
12. Never interrupt the current at the secondary. Ex: never place a switch between the driver secondary and the Power LED.
13. Any modification of the product automatically voids the warranty on it.
Warranty conditions
All our products are guaranteed for 3 years.
The warranty does not apply in case of storm, floods, etc...
The warranty only covers hidden defects and malfunctions that may occur during normal use of the product.
Alittex guaranteed the product but is not responsible for the placement of it. This being the responsibility of the supervisor. Therefore, it may not seek a refund of
any costs of labor or rental of equipment necessary for the installation.
Any changes to the product without a prior writing agreement from Alittex makes warranty void.
Conditions for return of defective goods!
Any return of goods is made by the customer and at its expense (except in the event of error made by of Alittex).
The goods must reach us within a reasonable time (1 months maximum after the purchase), in perfect condition (no cut cables, scratch on the products, no
markings on the goods,...) properly packed and always accompanied by a return slip that includes the customer’s name and details of the returned goods.
Upon receipt of a defective product, it will be controlled in our laboratories or in one of our suppliers in order to find the reasons of the failure.
If the problem comes from a manufacturing defect, the product will be credited or exchanged according to your request.
If the problem comes from an handling error, use, wiring or a modifications of the product, a report of the lab will be sent or will accompany the return of your
faulty goods as well as, possibly, a repair quote.
Conditions for return of goods for customer order error
All returns must be the object of an agreement written by Alittex (all specific or custom products cannot be returned to us).
The goods must reach us within a reasonable time (1 months maximum after the purchase), in perfect condition (no cut cables, scratch on the products, no
markings on the goods,...) properly packed and always accompanied by a return slip that includes the customer’s name and details of the returned goods.
10% of the total amount will be demanded in the case of return of goods due to an order error from the client (in order to support our administrative, logistics and
delivery costs).
General information
The first two deliveries are always cash on delivery
Waiting for a credit note cannot justify any delay or non-payment of invoices
Any claim for partial delivery must be done within 48 hours after receipt of the goods
The ALITTEX company puts at your disposal its service “presentation product”
Indeed, in order to present an ALITTEX product to your customer without buying it, some products can be ordered for 1 month.
Then, simply return it to us within 30 days and in perfect condition in order to receive the credit note on this article. If you exceed this date, we cannot take back
the product.
Warning: Only some items are available for «presentation product». Please indicate on your order it is a «presentation product». If you do
not mention it, the article cannot be returned!
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