Mster photo

Recommendations

Info

All we need is … One Vision MPA CEO Clare Louise finds there’s more than one man, but definitely one goal! I was looking forward to my lab visit with One Vision, not only is it on my own doorstep, it’s also somewhere I have been many times before both as a professional photographer and as the CEO of the MPA. Today is different, it’s not business. Today I get to hear a part of the One Vision story, and as I am standing in the centre of the lab listening to Adam Scorey describing the company values, I am transported back to a place that, in amongst this digital and technology mindset, we are guilty of almost forgetting. I am surrounded by modern people, modern equipment, systems and processes, yet I am stood in the heart of generations of craftsmanship, expertise and passion. One Vision do not boast about their latest equipment and innovative technology, as they’re just tools, instead they pride themselves on being powered by the passion and expertise of their people. The team of 43, which rises to 50+ during peak times, the vast majority of which have been with the company for many, many years. Adam, the ‘newbie’ has been with the company for 18 months, and has a long way to go to catch up with the members of staff who have been here for over 33 years. As an employer this speaks volumes about the company’s core values. Both Derek and Adam are firm believers in surrounding yourself with the ‘right’ people and creating the environment for people to thrive and excel at what they do. One thing is very clear in the message Adam is relaying to me – “listen, we listen to our people, our business – we “Our mission – to print the final part of the professional photographer’s story so their clients can have those memories to last lifetimes” – Adam Scorey of One Vision communicate”. One Vision use a number of methods to hear their clients’ needs, and like their staff they are focused on building long-term relationships. Perfection is always the end goal, and with a 98.8% ‘customer satisfaction’ rate, they are also very honest and realistic in what they can actually achieve. With only a 1.2% re-make rate (be that through customer returns or in-house quality checks) One Vision see this score only as an opportunity to learn, improve and succeed. So what is One Vision’s one vision? When Derek Poulston and Nick Pancisi merged Colab and Multiprint together, they joined two labs with ‘one vision’ to celebrate image makers and raise the standards of professional photography. Nick, an ex-professional photographer himself, and Derek, a creative sales guru with over 30-year’s experience in the photographic industry, came together and utilised their business acumen and core values to bring One Vision to the company it is today, which sends out anything between 4,000 and 6,000 orders a month. Using their products to finish the photographer’s story created in the images they take, One Vision place great emphasis on quality – quality products and quality service. Some products can go through up to 30 different processes, and each product will be touched by human hand and inspected by the human eye around five times before it goes near the packaging department. One Vision invest a lot of time getting to know their customers wants, needs and expectations; they value the importance of building trust in customer relationships. This is reflected across the company where all members of staff are just as invested in the individual client journey as the company’s ethos as a whole. Every staff member, all experts in their own roles, is given the free reign and responsibility to recall and remake any product at any point during production should it not meet the standards required at their point in the process. In their quest to maximise every client’s image to its full potential, One Vision drive the company forward with the desire to match the vision of the photographer, what they have caught in camera, developed in the digital darkroom, to come to life in print, building their own software to aid and complement this process. It is clear that at the heart of their business, One Vision are always thinking about the bigger picture, how they can make positive change, not just to photographers but to the environment too as a responsible company taking great pride in being ‘green’ 20 • MASTER PHOTOGRAPHY SEPTEMBER/OCTOBER 2016
Making frames, cutting mounts, framing prints and mounting into mattes – all rounded off by packing designed to ensure you receive your order in perfect condition. A selection of photographs from the shop floor at One Vision. The imaging lab is located at Herald Way, Binley, Coventry CV3 2NY – an address well known for decades. And in keeping with the Colab tradition, they offer a full range of C41 and E6 real film services too! See www.onevisionimaging.com or call 0845 862 0217. where reasonably possible, recycling and using FSC products (Forest Stewardship Certified). They invest in staff and products so they can provide the best services possible to their clients, and that service is reflected in their pricing structure. It’s been a great visit, and as always happens when I visit One Vision I take home a ‘golden nugget’, a reminder or life lesson, and today is no different: “Surround yourself with the right people and do everything you can to make sure they thrive”. As I wrap up my meeting, Adam sits back in his chair and perhaps his last thought of the day is the one that has made me think the most. “Photography has evolved so much; we are the most photographed generation in history. A culture so busy being busy we forget so much; we want to remember everything so we capture so much every day on our devices and store them on our phones, cloud accounts and hard drives. We have forgotten the value in printing our memories and celebrating them, hanging them on our walls... what will we do when we die, hand down our hard drives, pass on our phones? Are our grandchildren going to be able to sit like we did and flick through the memories that we have created in a printed book or photo album? Will they be blessed with the legacy of having professionally taken images printed to stand the test of time? This is our mission, to print the final part of the professional photographer’s story so their clients can have those memories to last lifetimes.” Á MASTER PHOTOGRAPHY SEPTEMBER/OCTOBER 2016 • 21
Page 1 and 2: Master Photography SEPTEMBER/OCTOBE
Page 3 and 4: MP SeptOct 2016.indd 1 31/08/2016 1
Page 5 and 6: Award-winning books at unbeatable p
Page 7 and 8: Photovision Trade Shows EDINBURGH 1
Page 9 and 10: Fujifilm Crystal Archive Profession
Page 11 and 12: f2 JulyAug 2016.indd 14 07/06/2016
Page 13 and 14: Tel: 01274 518366 With effect from
Page 15 and 16: SAVE 10% ON CALUMET OWN BRAND USE V
Page 17 and 18: Focal length: 90mm Exposure: F/5.6
Page 19: lenses work exceedingly well, the s
Page 23 and 24: 10am - 10.45am What’s on when and
Page 25 and 26: Facebook for Photographers Selling
Page 27 and 28: MASTER PHOTOGRAPHY SEPTEMBER/OCTOBE
Page 29 and 30: Wedding Albums Stunning hand-made w
Page 31 and 32: When he is not photographing studio
Page 33 and 34: Above: full size noise level checks
Page 35 and 36: CANON EOS 5D Mark IV ‘One step be
Page 39 and 40: The Girl in the Iron Mask - shot fo
Page 41 and 42: I smile to myself, those tales are
Page 43 and 44: long time but they did have a party
Page 45 and 46: Eastern promises: Clive embraces Ti
Page 47 and 48: As the UK’s leading purveyor of c
Page 49 and 50: It’s a small world even on the bi
Page 51 and 52: staff go, so we are now at the posi
Page 55 and 56: Elinchrom - HS A New World Of Hi-Sy
Page 57 and 58: 85mm at ƒ1.2, 1/2500s with Elinchr
Page 59 and 60: Freezing the action - 1/8000s slice
Page 61 and 62: are using. Watch out for my collabo
Page 63 and 64: The nest was also designed so that
Page 65 and 66: REGIONS EAST MIDLANDS October 18th

Mster photo

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?