DR. Nursalam, M.Nurs (Hons) - Fakultas Keperawatan - Unair
DR. Nursalam, M.Nurs (Hons) - Fakultas Keperawatan - Unair
DR. Nursalam, M.Nurs (Hons) - Fakultas Keperawatan - Unair
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DIMENSI KUALITAS<br />
(RATER)<br />
R:RELIABILITY (Kepercayaan)<br />
A:ASSURANCE (Jaminan)<br />
T :TANGIBLES (Kenyataan)<br />
E : EMPATHY (Empati)<br />
R:RESPONSIVENESS (Tanggung jawab)