Aanvullende Transportcondities DSV Road B.V.

Article 6. Transit times and departure days
Where the Client requests loading and unloading using a till lift or the shipment of dangerous substances or long items, this may affect normal
transit times and departure days. Transit times and departure days may also change due to national or international public holidays or if DSV is
required to deal with customs formalities or to take into account certain time frames. The Client must give sufficient notice of specific transit times
and departure dates in order to avoid any delay or late delivery. DSV is not liable for loss suffered by the Client as a result.
Article 7. Goods in transit insurance
DSV has limited liability for loss in line with the CMR limit. Goods it is to ship will not, however, be insured by DSV. All prices and fees quoted in
offers from DSV therefore exclude the cost of insurance. DSV will only insure the goods in transit if the Client requests this in writing before the
shipment. The premium will be agreed between the parties.
Article 8. Euro pallets
4. Unless the Client has entered into a separate contract with DSV for the exchange of Euro pallets, DSV will only exchange Euro pallets if the
Client indicates for any individual booking that the goods are to be shipped on Euro pallets and that these Euro pallets are to be exchanged
by DSV. In all other cases, the Client has no right to the return or exchange of, set off against or compensation for, the Euro pallets supplied
in any way whatsoever. Furthermore, Euro pallets will only be exchanged if the shipment is either within the Netherlands or to Belgium,
Luxembourg, Germany or Austria.
5. DSV will charge the Client 10% for the loss and write off of Euro pallets as standard. This means that DSV will only return to the Client or
compensate the Client for 90% of the pallets.
6. Any complaint concerning Euro pallets will only be considered by DSV if it is sent to DSV by the Client within three months following the
shipment date.
Article 9. Cancellation
In the event of cancellation or termination for any reason of a pick-up contract, the following amounts will be charged to the Client:
- In the event of cancellation or termination after 3 pm on the day before the day of loading, 70% of the agreed shipment price;
- In the event of cancellation or termination after 5 pm on the day before the day of loading, 80% of the agreed shipment price;
- In the event of cancellation or termination on the day of loading, 100% of the agreed shipment price.
Article 10. Confidentiality
The parties must not disclose any confidential information they receive from each other or from any other source in the context of their contract,
irrespective of whether the information is oral or in writing and irrespective of the source. Information is deemed confidential if it is designated as
such by the other party or is by its very nature confidential.
Article 11. Set off
Contrary to Book 6 Article 127 of the Dutch Civil Code, the Client is not entitled to set off any claim against DSV with any sum invoiced by DSV.
Article 12. Scope of conditions
7. These terms and conditions are supplemental to other conditions and regulations and are binding upon all contracts entered into by DSV. In
the event of any conflict between these terms and conditions and the other binding conditions or regulations, the other binding conditions or
regulations shall take precedence over these terms and conditions.
8. All contracts for the international shipment of goods by road are governed by the terms of the CMR as well as by the terms of the latest
version of the Algemene Vervoerscondities (AVC 2002).
9. All contracts for the national shipment of goods by road are governed by the Algemene Vervoerscondities (AVC 2002).
10. The relevant FENEX terms and conditions are binding upon all expedition work, including all customs formalities.
11. All other logistical work is governed exclusively by the relevant FENEX terms and conditions.
12. The versions of the above terms and conditions that are binding on any contract with DSV are always the most recently filed version. The
said terms and conditions will be supplied to the Client on request and copies may be obtained from the information desk of the Courts of
Rotterdam and Amsterdam. The said terms and conditions may also be downloaded, printed out and filed via the DSV website.
Article 13. Translation
In the event of any discrepancy between the Dutch version of these conditions and any translation thereof, the Dutch text shall be binding.