Volunteer Info Pack for Unis
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<strong>Volunteer</strong> Opportunities<br />
<strong>Info</strong>rmation <strong>Pack</strong> 2017<br />
Contact: Zoë Hatton, <strong>Volunteer</strong> Manager<br />
Email: volunteer@liverpoolsoundcity.co.uk<br />
Mobile: 07969686004
Contents:<br />
1. About us............................................................. 3<br />
2. Application <strong>Info</strong>rmation..................................... 3<br />
3. Festival – Job Descriptions................................. 4<br />
4. Conference – Job Descriptions........................... 6<br />
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Liverpool Sound City 2017 – <strong>Volunteer</strong>ing Opportunities<br />
About LSC<br />
Crowned Best metropolitan festival at the UK Festival Awards, Liverpool Sound City is<br />
an unrivalled festival of incredible live music and arts, capturing the city of Liverpool and<br />
rein<strong>for</strong>cing it as the cultural core of the UK.<br />
Since it’s inception in 2008, Liverpool Sound City has grown into one of the most important<br />
and well-respected cultural events in the UK. Known as the ‘first music festival of the year’,<br />
Sound City sets the standard <strong>for</strong> all music festivals to follow by bringing you the very best<br />
breakthrough acts and major names be<strong>for</strong>e anyone else.<br />
Why volunteer with us?<br />
Working at Sound City is a great opportunity <strong>for</strong> you to get some amazing work experience,<br />
networking opportunities and access to the best programme of live music in Liverpool.<br />
With opportunities available <strong>for</strong> the festival and <strong>for</strong> our conference, Sound City+, we<br />
welcome applications from anyone aspiring to gain experience in all aspects of the music<br />
industry.<br />
Previous volunteers have gone on to work <strong>for</strong> organisations such as:<br />
§ Manchester Arena<br />
§ Sunday Best Recordings<br />
§ Warp Records<br />
§ Nintendo<br />
§ Notting Hill Music<br />
§ SWG<br />
§ Glastonbury<br />
Application<br />
If you are interested in applying, please complete our online application <strong>for</strong>m via the info<br />
section of our website. Deadline <strong>for</strong> applications is Friday 12th May.<br />
Please note, that whilst we will endeavor to respond to every enquiry and application, due<br />
to exceptionally high volume it may not always be possible to get back to you if your<br />
application has been unsuccessful.<br />
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<strong>Volunteer</strong> Roles & Job Descriptions<br />
Festival Roles<br />
Artist Accreditation<br />
Signing Artists in upon arrival at Sound City 2016, and distributing Artist <strong>Pack</strong>s. You will need<br />
to be polite, professional and welcoming to all Artists. You are the first encounter the artists<br />
will have.<br />
All artists will be required to pick up their passes <strong>for</strong> the festival be<strong>for</strong>e their given load in<br />
time.<br />
All Artists are advised in the advance packs to arrive on site at least 2 hours be<strong>for</strong>e the start<br />
of their change over to get accredited and to get to their stage in good time. Upon arrival at<br />
the festival, all acts head to Artist Accreditation where they will be issued with credentials<br />
and shown where to park<br />
Artist Liaison<br />
There are two different kinds of Artist Liaison; Stage Specific, and Artist Liaison Runners.<br />
The Stage specific artist liaison will work with the artist liaison manager to manage and care<br />
<strong>for</strong> artists in their specific venue’s.<br />
Responsibilities of artist liaison are to;<br />
• Greet the artists at artist accreditation and guide them to their venue.<br />
• Assist the stage manager with the running of the venue.<br />
• Assist rider manager with rider allocations.<br />
• Ensure that artist dressing rooms are prepared and maintained.<br />
• Work with the stage manager to ensure that artist sound check/ stage times are adhered<br />
to.<br />
• To ensure the basic welfare of artists <strong>for</strong> their duration at Sound City 2017.<br />
Artist Liaison Runner<br />
The Artist Liaison Runner will be one of a team who will assist the artist liaison manager<br />
with handling of artists across the whole site. The runner’s main responsibility will be to<br />
support the artist liaison manager on site with all artist related issues at Sound City 2017<br />
which may include;<br />
• Greeting artists at artist registration<br />
• Escorting artists to-and-from their programmed stages across site<br />
• Answering general questions <strong>for</strong> artists using FAQ sheets<br />
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• Assisting stage managers when needed<br />
Artist Liaisons will greet artists at the Artist Accreditation area, and show them to either the<br />
Artist Green Room, or to the relevant stage across site. Artist Liaisons will then be<br />
responsible <strong>for</strong> ensuring the Artist’s Rider is made accessible to them <strong>for</strong> the artist<br />
per<strong>for</strong>ming on their relevant stage.<br />
General Runners<br />
Runners are a vital part of Sound City; your role is what is known as ‘ad hoc’ so you could be<br />
assigned a number of different duties on each day.<br />
These may include:<br />
- Assisting with transporting artist equipment from the Artist arrival area<br />
- Stewarding a number of our Wider Arts Spectacles<br />
- Providing assistance to the Stage Managers in the event of a Stage Crew member’s<br />
illness/absence<br />
- Stewarding transport on site.<br />
- Welcoming attendees of Sound City at Lime Street Station<br />
- Assisting with our production company in roles such as Site Assistance or Radio Issue.<br />
Wider Arts Delivery Team/Stewards<br />
One way of getting involved with Wider Arts is to be a Steward; you will be helping to<br />
steward and manage a number of Wider Arts events including Visual Spectacles and<br />
Per<strong>for</strong>mances across both days of the Festival. This is a fairly dynamic role and you will be<br />
needed at certain times throughout the day, according to the schedule.<br />
Or you will be put onto the core Wider Arts Delivery Team to assist with all aspects of Wider<br />
Arts, including signing in per<strong>for</strong>mers, looking after the Green Room etc.<br />
Wristbanders<br />
You will be the first point of call <strong>for</strong> Sound City Attendees!<br />
You will be responsible <strong>for</strong> scanning tickets and after a full security check, wristbanding the<br />
attendees upon entry into the festival.<br />
This is a SHORT SHIFT - meaning you will get to see more of the festival.<br />
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Greeters<br />
Your role at the festival is extremely important - you will be the face of Sound City+ and the<br />
first person that people attending the festival will have contact with. You will welcome<br />
attendees upon arrival - answering any questions or queries they may have or by pointing<br />
them in the right direction. You must remain polite and professional at all times and greet our<br />
‘Sound Citizens’ with a warm welcome.<br />
Conference Roles<br />
Registration Assistants<br />
The main goal of the registration department is to ensure all guests are registered <strong>for</strong> the<br />
conference on arrival and everybody has the correct passes <strong>for</strong> the day. Throughout the<br />
day, our department’s job is to be the point of contact <strong>for</strong> guests as they arrive at the<br />
conference. We need a team of smiling, approachable, helpful and polite people <strong>for</strong> the<br />
registration desk will be held in the main entrance to print all guests passes and register<br />
them into the conference. There are 3 areas in which you could be working:<br />
§ VIP Registration<br />
§ Delegate Registration<br />
§ Student Registration<br />
Greeters<br />
Your role at the conference is extremely important - you are the face of Sound City+ and the<br />
first person that delegates will have contact with. You will welcome delegates upon arrival -<br />
answering any questions or queries they may have or point them in the right direction. You<br />
must remain polite and professional at all times and greet our delegates with a warm<br />
welcome.<br />
Conference Runners<br />
Runners may be needed throughout the duration of the day to answer any questions about<br />
the exhibitors and label stands as well as get things such as complimentary tea/coffee and<br />
help with the smooth running of panel events and speaker sessions. Some labels and expos<br />
will be arriving the day be<strong>for</strong>e and will require assistance in setting up their area.<br />
This is a fairly dynamic role and will enable you to get involved with lots of different aspects<br />
of the conference.<br />
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Green Room Assistants<br />
The green room is the home base <strong>for</strong> all Conference speakers and other VIPs. To those<br />
volunteers assigned to work in this room, you would need act professionally at all times. It is<br />
very important to be approachable, professional, in<strong>for</strong>mative and friendly individual while<br />
working in the green room – as you are the face of Sound City+ <strong>for</strong> our guest speakers and<br />
VIPs.<br />
Stage Managers<br />
We will have an array of sessions and events happening at Sound City+, including our<br />
speaker sessions and panel talks. These stages will need to run smoothly, and Stage<br />
Managers will be responsible <strong>for</strong> the smooth running of these sessions throughout the day<br />
and keeping to the schedule set out <strong>for</strong> your stage.<br />
Area Manager<br />
Part of the uniqueness and charm of our chosen venue, Camp & Furnace, is that we will be<br />
able to have a number of unique areas within the warehouse <strong>for</strong> our delegates to enjoy,<br />
such as the Garden Area, where our food stalls will be. These areas will need to be managed<br />
and you will need to make sure all of our traders are happy and well-attended to.<br />
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