Vägledning - Avropa.se
Vägledning - Avropa.se
Vägledning - Avropa.se
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Datum<br />
Ärendenummer<br />
2013-08-13 96-87-2011<br />
Upprättat av Projekt-ID Dokumenttyp<br />
Daniel Melin 760014 <strong>Vägledning</strong><br />
Godkänt av Projektbenämning<br />
1.2<br />
Licensförsörjning 2010<br />
Innehållsförteckning<br />
1 Inledning...............................................................................................................................................................4<br />
2 Avropsberättigade................................................................................................................................................4<br />
3 Ramavtalsleverantörer........................................................................................................................................4<br />
4 Övergripande om ramavtalet..............................................................................................................................6<br />
4.1 Omfattning......................................................................................................................................................6<br />
4.2 Programvaruområden.....................................................................................................................................7<br />
4.3 Tjänster...........................................................................................................................................................9<br />
4.4 Pri<strong>se</strong>r.............................................................................................................................................................10<br />
5 Avrop...................................................................................................................................................................10<br />
5.1 Avropsproces<strong>se</strong>n...........................................................................................................................................10<br />
5.2 Avropsförfrågans innehåll............................................................................................................................11<br />
5.2.1 Skälig tidsfrist.....................................................................................................................................12<br />
5.3 Tillkommande obligatoriska krav och utvärderingskrav..............................................................................12<br />
5.3.1 Certifierad programvara...................................................................................................................12<br />
5.3.2 Dokumentation....................................................................................................................................12<br />
5.3.3 Funktionalitet......................................................................................................................................12<br />
5.3.4 Förmåga att leverera programvaror och tjänster till offentlig <strong>se</strong>ktors verksamhet i utlandet...13<br />
5.3.5 Hjälpfunktioner..................................................................................................................................13<br />
5.3.6 Hårdvara.............................................................................................................................................13<br />
5.3.7 Informationsmodell och informationsstruktur................................................................................13<br />
5.3.8 Informationssäkerhet.........................................................................................................................13<br />
5.3.9 Infrastruktur.......................................................................................................................................13<br />
5.3.10 Integration.........................................................................................................................................13<br />
5.3.11 Kompetens.........................................................................................................................................13<br />
5.3.12 Kundanpassad inköpsfunktion........................................................................................................13<br />
5.3.13 Licensmodeller..................................................................................................................................13<br />
5.3.14 Miljö...................................................................................................................................................14<br />
5.3.15 Prismodell .........................................................................................................................................14<br />
5.3.16 Process...............................................................................................................................................14<br />
5.3.17 Programvara.....................................................................................................................................14<br />
5.3.18 Registerkontrollerad konsult...........................................................................................................14<br />
5.3.19 Språk..................................................................................................................................................14<br />
5.3.20 Support..............................................................................................................................................14<br />
5.3.21 Tider och genomförande..................................................................................................................14<br />
5.3.22 Tillgänglighet och användbarhet.....................................................................................................14<br />
5.3.23 Underhållsavtal.................................................................................................................................14<br />
5.4 Definitioner av kompetensnivåer.................................................................................................................15<br />
5.5 Avtalsvillkor.................................................................................................................................................16<br />
5.5.1 Särskilt om Allmänna villkor............................................................................................................16<br />
5.5.2 Säkerhetsskyddad upphandling........................................................................................................18<br />
5.5.3 Sekretessavtal......................................................................................................................................18<br />
5.6 Kontrakt (leveransavtal)...............................................................................................................................18<br />
5.7 Krav på skriftlighet och <strong>se</strong>kretess.................................................................................................................19<br />
5.8 Tips och råd vid utformning av avropsunderlag...........................................................................................19<br />
Sida<br />
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