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<strong>CMGT</strong> <strong>556</strong> <strong>Week</strong> 4 <strong>Individual</strong> <strong>Assignment</strong> <strong>Qualify</strong> a <strong>Prospect</strong><br />
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<strong>Assignment</strong> Preparation<br />
Activities include completing the Skillsoft courses, the Job Aid review, independent student<br />
reading, and research.<br />
Complete the following Skillsoft courses:<br />
Essential Selling Skills: <strong>Qualify</strong>ing Sales <strong>Prospect</strong>s<br />
Developing Strong Customer Relationships<br />
Creating and Sustaining a Customer-focused Organization<br />
Customer-Driven Process Improvement: Basic Framework<br />
Customer-Driven Process Improvement: Identifying Customer Needs<br />
Customer-Driven Process Improvement: From Customer Needs to Process Requirements<br />
Customer-Driven Process Improvement: Mapping and Measuring Processes<br />
Customer-Driven Process Improvement: Analyzing Process Problems<br />
Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions<br />
Customer-Driven Process Improvement: Implementing and Maintaining Improvements<br />
Review the Skillsoft Job Aid, “Preparing to <strong>Qualify</strong> a <strong>Prospect</strong>.”<br />
<strong>Assignment</strong><br />
Choose one of the products or services your company offers, or think of an idea you had to sell a<br />
product. Then, follow the steps in the Skillsoft Job Aid: Preparing to <strong>Qualify</strong> a <strong>Prospect</strong>.
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