3.2 Grievance Procedure

`
3.2 Grievance Procedure
3.2.1 General
Where there is a grievance relating to any aspect of employment, including,
work, environment, or working relationships, the following procedure should
be adopted:
i
ii
iii
iv
v
The grievance should initially be raised verbally or in writing with the
employee’s Manager. This should be done in confidence giving full details and
sufficient time to consider the facts of the case, and where appropriate take
remedial action.
Should the Manager not be able to satisfactorily resolve the grievance, or in
fact the grievance is with the Manager, the matter should be referred either
verbally, or in writing, to the Works Manager or Managing Director.
A formal meeting will be arranged as soon as possible, normally within ten
days, following which written confirmation of the outcome will be forwarded
to the employee within twenty-eight days of the grievance being received.
Employees who are dissatisfied with the outcome of the grievance have the
right to appeal. For further information about the rights of appeal, please refer
to the Appeals Procedure.
Employees have a duty to make all reasonable attempts to attend any meeting
arranged.
Note: If desired, a colleague may be present at all stages of the grievance
procedure.