Performing a Firmware Update on L-Series Access ... - NComputing

<strong>Performing</strong> a <strong>Firmware</strong> <strong>Update</strong> on L-Series A
Devices
Category: L-series -> How-To & Guides -> Configuration -> Terminal Configurati
<strong>Firmware</strong>
Although no operating system or applications exist locally on the L-series Acce
firmware is present to allow customization of network settings Occasionally, and preferenc
a vSpace
software update will incorporate firmware updates alongside To the pass software these cha
updates to the L-series access devices, please follow the instructions below
you are using.
Note: If you are uncertain whether or not a firmware update is necessary, check
notes to see if new firmware is included.
Symptoms
This guide has been confirmed as a possible solution for the following symptoms:
L300
Error: "Client <strong>Firmware</strong> Unsupported"
Client Hangs (Freezes) During Connection
Client Video Playback is Choppy or Frozen
Client Disconnects during Video Playback
To perform a firmware update on an L300 access device, take the following steps
1.Turn on the device and wait for Initialization to complete
Note: If the Autoconnect feature is enabled, press repeatedly after in
the automatic connection
2.Once initialized, click "Device Setup" to enter the Setup Screen
3.Click the "<strong>Update</strong>" tab
4.Within the <strong>Update</strong> tab, ensure that "Automatic firmware update" is checke
5.Click "Apply" to begin the firmware update process
6.The L300 device will browse the network for compatible hosts and automati
once a new version of firmware is located.
Note: If a newer version of firmware is not present or the vSpace host is not ac
an error will appear stating that no newer firmware was found.
7. WARNING!
--- DO NOT TURN OFF THE DEVICE DURING UPDATE PROCESS ---
8.Once the update has completed, the device will automatically reboot. Ch
Information" screen to confirm that the update was performed correctly (t
have incremented).
1 / 2

L130/L230 (and older models)
To perform a firmware update on an L130, L230, or older L-series access device, t
steps:
1.Turn on the device
2.Click "Options"
3.Click "Setup"
4.Select the "<strong>Update</strong>" tab
5.Click the "<strong>Update</strong>" button to initiate the firmware update process
Note: If a vSpace host with old firmware is available on the network, the
process may be unsuccessful. It is recommended that you keep all active hosts
software version to avoid this issue.
6. WARNING!
--- DO NOT TURN OFF THE DEVICE DURING UPDATE PROCESS ---
7.When prompted to "reset" the device, simply turn the device off and then o
8.Click "Options" and then "Info" to confirm that the firmware version shown
Summary
This firmware update process will help ensure that each of your L-series acces
and compatible with the current version of vSpace in your environment.
Article ID: 61
Last updated: 24 Nov, 2010
L-series -> How-To & Guides -> Configuration -> Terminal Configuration -> <strong>Firmware</strong> -> <strong>Performing</strong> a Firmwa
L-Series Access Devices
http://www.ncomputing.com/kb/entry/61/
2 / 2