Connected Car - Mobility Moves Business
Connected Car - Mobility Moves Business
Connected Car - Mobility Moves Business
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Vehicle specificprotocolsDevice GatewaySafety& SecurityMaintenanceNavigationInfotainmentE-<strong>Mobility</strong>Trust CenterFleetService IntegrationExternal Service IntegrationDealer System, CRM System, Aftersales SystemCONNECTED CAR PLATTFORM ARCHITEKTUREN.Webshop Service Portal Customer <strong>Car</strong>e ReportingSales – Marketing – Customer OperationsCore ServicesSpecific Services<strong>Business</strong> Support Services (BSS)Customer & OrderMgmt. SystemBillingOperational SupportServices (OSS)Remote DeviceMgmt.IdentityManagementMonitoringConfigurationMgmt.Data ServicesOTACommunicationCustomerManagementContactManagementContractManagementOrderManagementCampaignManagementProductManagementRatingMediationPresentmentCalculationCollectionPaymentM2M platformCustomer CommunicationeMail SMS Mail– <strong>Mobility</strong> Kongress FHWS –28
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