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NEWS&ANALYSIS<br />

SERVERS<br />

StarView remotely<br />

monitors systems<br />

STARTECH.COM THIS WEEK IS<br />

rolling out a tool designed to<br />

enable IT administrators to manage<br />

and monitor their servers<br />

remotely via the Internet.<br />

The company’s StarView IP2<br />

enables BIOS-level remote control<br />

of a single server or multiple<br />

systems connected to a<br />

KVM switch over TCP/IP. Using<br />

the device, administrators can<br />

reset, reboot and control the<br />

servers through any Web<br />

browser.<br />

The StarView IP2 can support<br />

servers from most vendors,<br />

including Dell, Hewlett-Packard,<br />

IBM and Sun, and is compatible<br />

with most KVM switches,<br />

according to the company.<br />

The device will be available<br />

this week, priced starting at<br />

$999. —Jeffrey Burt<br />

INTERNET<br />

AOL 9.0 beta released<br />

AMERICA ONLINE LAST WEEK MADE<br />

its AOL 9.0 client available to<br />

beta testers.<br />

The software, code-named<br />

Blue Hawaii, is a marked departure<br />

from the last release, AOL<br />

8.0, in offering a skinnable, or<br />

changeable, user interface codenamed<br />

Prescott. With it, AOL<br />

members will have many more<br />

opportunities to customize the<br />

navigation and design of the AOL<br />

client.<br />

AOL 9.0 also introduces a<br />

feature called QuickViews,<br />

which allows members to<br />

obtain information by rolling<br />

their mouse over a feature.<br />

—Craig Newell, ZDI<br />

20 eWEEK n MAY 26, 2003<br />

Nextel targets the enterprise<br />

PUSH-TO-TALK AND VPN<br />

SERVICES ON LINEUP<br />

By Carmen Nobel<br />

Nextel communications<br />

Inc. is taking several<br />

steps to strengthen its<br />

reputation as a company<br />

that caters to the enterprise.<br />

The Reston, Va., company<br />

is rolling out a nationwide version<br />

of its renowned Direct<br />

Connect push-to-talk service,<br />

offering new software based<br />

on technology from IBM, forging<br />

partnerships with enterprise<br />

application companies<br />

and launching new hardware<br />

throughout the year.<br />

“When used properly, it has<br />

the feel of a less disruptive<br />

phone call. I use it especially<br />

for quick questions or checking<br />

if someone is available.”<br />

The service has been credited<br />

for giving the company<br />

a higher average revenue<br />

per user—$67 last quarter—<br />

than its competitors. Other<br />

carriers have voiced vague<br />

plans to offer their own pushto-talk<br />

services, but Nextel<br />

officials shrugged off the idea<br />

that this might make Nextel<br />

lower its prices.<br />

“We don’t think so,” said<br />

Greg Santoro, vice president<br />

The StarView IP2 manages servers. Direct Connect, which lets Nextel’s direct<br />

a phone work like a walkietalkie,<br />

is currently available<br />

only within a customer’s local<br />

calling area. But that will<br />

change this summer. A longdistance<br />

Direct Connect service<br />

is in beta tests in Boston,<br />

Southern California and<br />

Florida. It will be widely available<br />

in those areas by next<br />

month, with service available<br />

to more than half of Nextel’s<br />

coverage area by July and<br />

throughout the United States<br />

by August, officials said.<br />

Nextel plans to offer two<br />

pricing options for Nationwide<br />

Direct Connect: an<br />

unlimited plan for $10 per<br />

month or a pay-as-you-go plan<br />

for 10 cents a minute.<br />

The scanner attachment<br />

will cost $249.<br />

Mobile workers say a direct<br />

connection is simply less of a<br />

hassle than a phone call on<br />

both ends.<br />

“For certain types of communication,<br />

push to talk is<br />

particularly useful,” said<br />

Christopher Bell, chief technology<br />

officer at the People-<br />

2People Group, in Boston.<br />

enterprise connection<br />

� Launching Nationwide Direct<br />

Connect service this summer<br />

� Offering a mobile VPN service<br />

that uses IBM’s WebSphere<br />

Everyplace Connection Manager<br />

� Selling a bar-code scanner<br />

attachment from Symbol for Nextel<br />

phones<br />

of Internet and Wireless<br />

Services at Nextel. “We don’t<br />

think [competitors] can create<br />

a service that meets ours.”<br />

In the meantime, Nextel<br />

last week announced a new<br />

VPN (virtual private network)<br />

service based on IBM’s Web-<br />

Sphere Everyplace Connection<br />

Manager software. The VPN<br />

compresses data up to three<br />

times faster than previous<br />

solutions, Nextel officials said,<br />

and uses several encryption<br />

standards, including Data<br />

Encryption Standard, Triple<br />

DES, RC5 and Advanced<br />

Encryption Standard.<br />

“It finally brings together<br />

encryption and compression,”<br />

Santoro said. “It was<br />

either/or up until now.”<br />

He added that Nextel is<br />

working with several companies<br />

that specialize in corporate<br />

data applications, especially<br />

for creating software<br />

designed to run on the Black-<br />

Berry 6510, an e-mail/phone/<br />

walkie-talkie device that<br />

Research In Motion Ltd. created<br />

for Nextel’s network.<br />

“We’re getting traction with<br />

people who never thought<br />

about using a BlackBerry<br />

before,” especially in vertical<br />

markets, Santoro said.<br />

To that end, Nextel this<br />

month began selling a barcode<br />

scanner attachment<br />

for its i88s and<br />

i58sr phones.<br />

Symbol Technologies<br />

Inc.’s PSM20i<br />

scanner clips on to the<br />

end of the phone. It<br />

weighs 1.4 ounces.<br />

Users scan the bar<br />

codes by pressing the<br />

Direct Connect button<br />

on the side of the<br />

phone and then use<br />

a Java-based application<br />

to send the information<br />

out over the iDEN, or<br />

Integrated Digital Enhanced<br />

Network.<br />

The scanner requires<br />

third-party software from a<br />

company such as AirClic Inc.<br />

to work properly, officials<br />

said.<br />

One device Nextel may not<br />

be offering in the near future<br />

is a phone that offers voice<br />

over IP via 802.11 wireless<br />

LANs. Although company<br />

officials said earlier this year<br />

Nextel and Motorola Inc.<br />

are testing such a product,<br />

Santoro said that the companies<br />

test many things and<br />

that Nextel has yet to commit<br />

to a Wi-Fi phone. ´

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