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PLACINGAND ADMISSION TO AIM

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A project is in place to upgrade the Company’s Flyerlink® software. This second generation<br />

Flyerlink® running within a Linux environment is believed by the Director’s to be suitable to provide<br />

the Company’s software infrastructure for the foreseeable future. The project is nearing its<br />

completion and will be introduced following successful performance in field trials.<br />

Intellectual Property<br />

The Group relies on its use of its Flyerlink® software for the effective operation of its business and<br />

retains the ownership of the intellectual property rights in respect of this software. The upgrade of<br />

Flyerlink® has been carried out by an external consultant who jointly owns the intellectual property<br />

in the upgraded software with the Company. The upgraded software cannot be used by anyone<br />

outside the Group in the printing environment.<br />

The Hub<br />

Printing.com’s UK Hub is located in Trafford Park, Greater Manchester and embraces both leading<br />

edge production facilities and a well equipped training suite, the National Training Centre. The<br />

training suite can accommodate up to 40 people in three well-equipped seminar rooms. The<br />

training suite is utilised most days, reflecting the importance given to the development of Group<br />

employees, the employees of its Franchises and the Franchisees themselves.<br />

Most ODPs produce each order on a job-by-job basis with each colour added individually. As a<br />

result, it would be usual to pay more, say, for a two colour business card than for a single colour<br />

card, with a three colour business card being even more expensive. To provide this service an ODP<br />

would normally have ‘small format’ printing equipment located at its shop premises, requiring<br />

capital investment and ongoing labour costs.<br />

By contrast Printing.com has centralised printing facilities utilising leading technology to achieve<br />

economies of scale. The Group’s systems allow many printing orders to be processed together on<br />

large format sheets of card or paper. For example, up to 121 sets of business cards can be produced<br />

simultaneously, effectively spreading the set up costs associated with the printing process across the<br />

number of orders being produced. All work is produced in ‘process colour’ or ‘four colour’, more<br />

commonly referred to as “full colour”, whereby four primary inks (cyan, magenta, yellow and black)<br />

are utilised to reproduce a wide range of colours.<br />

The Directors believe that this centralised approach yields the following benefits:<br />

● numerous colours can be incorporated into the graphic design without additional printing<br />

costs being incurred;<br />

● colour photographs can be included at no extra production cost;<br />

● the unit production cost is lower than the traditional ‘small format’ method; and<br />

● by passing on to clients the cost savings, substantial competitive advantage may be achieved.<br />

The Hub was relocated to new premises between February and August 2003, which at<br />

approximately 30,000sq/ft are substantially larger than the previous facilities. To facilitate this move,<br />

significant additional capital equipment was procured earlier than would have otherwise been<br />

required so as to enable a smooth transition between old and new Hubs. Following the move, the<br />

Directors estimate that the Hub’s capacity (measured as the full retail value of output) is in the order<br />

of £20m to £25m, which compares with the current level of utilisation estimated to be<br />

approximately £14m. This suggests that significant additional volume could be transacted by<br />

incurring only the additional cost of raw material and manufacturing wages. A programme of<br />

ongoing investment is planned, albeit at a substantially lower level than previously incurred, with<br />

the aim of providing even greater operational efficiencies.<br />

Market and competitors<br />

The UK ODP market is estimated to be worth in excess of £1billion, and may be in excess of £2billion<br />

if small commercial printers are also taken into account. With the exception of the Kall Kwik and<br />

Prontaprint chains, the sector is highly fragmented.<br />

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