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2012 ESP Handbook - Alabama Education Association

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Dealing Positively with Students,<br />

Co-Workers, and Parents<br />

Most people respond better to positive statements and directions. Communication in a more positive<br />

way is more likely to result in cooperation than an argument or confrontation. Negative language<br />

sometimes causes conflict when it is not necessary. Think before you speak. Try replacing negative<br />

statements with positive ones.<br />

Instead Of . . .<br />

Don’t run.<br />

Shut up.<br />

Don’t interrupt.<br />

Mind your own business.<br />

That’s not my responsibility.<br />

Don’t hit.<br />

Get to your seat.<br />

Can’t you do anything right?<br />

I’m busy right now.<br />

Sit down.<br />

Don’t touch that.<br />

Don’t play in the bathroom.<br />

Don’t do it again.<br />

Don’t push.<br />

You should pick up that piece of paper.<br />

My shift is over.<br />

I don’t know.<br />

It’s not my fault the principal didn’t handle it.<br />

I don’t care what you say, your child hit me<br />

with a pencil.<br />

Your child is always causing trouble.<br />

Try . . .<br />

Let’s walk.<br />

Is everyone being quiet? or I’d appreciate it if everyone would<br />

quiet down.<br />

Raise your hand before speaking.<br />

I’m sorry, but this is a private matter between me and _________.<br />

I know who can help you with that.<br />

Someone could get hurt.<br />

I like the way Johnny is sitting.<br />

I can depend on you to do your best.<br />

When I finish, I will be glad to help.<br />

After you are seated, we will continue.<br />

I wouldn’t put my hands on that.<br />

Remember our rules concerning the bathroom.<br />

Remember our good behavior.<br />

Be considerate.<br />

Let’s work together to keep our school clean.<br />

If I didn’t have an appointment, I’d be happy to help you out.<br />

I’ll see what I can find out.<br />

I have followed proper procedure in handling this situation. If<br />

you have further concerns, please speak to the principal.<br />

If you speak with the following witnesses, they will be glad to<br />

explain what happened.<br />

Have you had a chance to sit down with your child to discuss<br />

each day what he/she may be able to do to help me solve the<br />

problem?<br />

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