2012 ESP Handbook - Alabama Education Association
2012 ESP Handbook - Alabama Education Association
2012 ESP Handbook - Alabama Education Association
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Dealing Positively with Students,<br />
Co-Workers, and Parents<br />
Most people respond better to positive statements and directions. Communication in a more positive<br />
way is more likely to result in cooperation than an argument or confrontation. Negative language<br />
sometimes causes conflict when it is not necessary. Think before you speak. Try replacing negative<br />
statements with positive ones.<br />
Instead Of . . .<br />
Don’t run.<br />
Shut up.<br />
Don’t interrupt.<br />
Mind your own business.<br />
That’s not my responsibility.<br />
Don’t hit.<br />
Get to your seat.<br />
Can’t you do anything right?<br />
I’m busy right now.<br />
Sit down.<br />
Don’t touch that.<br />
Don’t play in the bathroom.<br />
Don’t do it again.<br />
Don’t push.<br />
You should pick up that piece of paper.<br />
My shift is over.<br />
I don’t know.<br />
It’s not my fault the principal didn’t handle it.<br />
I don’t care what you say, your child hit me<br />
with a pencil.<br />
Your child is always causing trouble.<br />
Try . . .<br />
Let’s walk.<br />
Is everyone being quiet? or I’d appreciate it if everyone would<br />
quiet down.<br />
Raise your hand before speaking.<br />
I’m sorry, but this is a private matter between me and _________.<br />
I know who can help you with that.<br />
Someone could get hurt.<br />
I like the way Johnny is sitting.<br />
I can depend on you to do your best.<br />
When I finish, I will be glad to help.<br />
After you are seated, we will continue.<br />
I wouldn’t put my hands on that.<br />
Remember our rules concerning the bathroom.<br />
Remember our good behavior.<br />
Be considerate.<br />
Let’s work together to keep our school clean.<br />
If I didn’t have an appointment, I’d be happy to help you out.<br />
I’ll see what I can find out.<br />
I have followed proper procedure in handling this situation. If<br />
you have further concerns, please speak to the principal.<br />
If you speak with the following witnesses, they will be glad to<br />
explain what happened.<br />
Have you had a chance to sit down with your child to discuss<br />
each day what he/she may be able to do to help me solve the<br />
problem?<br />
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