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ACKNOWLEGEMENT from Page 7 Don't overlook small ways to acknowledge. Don't wait for the big event to recognize staff members. When deserved, acknowledge them often and i n small ways. An e-mail, quick call or even an “attaboy” in the hallway are simple ways to show that you appreciate t heir efforts. Acknowledge in public. Public recognition inspires staff members and highlights behavior for others to model. Use memos, co mpany newsletters, staff meetings or any company gathering to recognize individuals and their achievements. Acknowledge in private. Employees also appreciate when their efforts are acknowledged privately. Recognize employees in small ways. Send an employee a “thank you” note when warranted, or share a cup of coffee or a simple hand shake. Make recognizing others a part of your daily conversation, thinking and action. Ask rather than tell. Develop the habit of asking questions rather than telling employees everything you think they need to know. This creates an atmosphere of collaboration and is also a powerful form of recognition because employees feel respected and see that their opinions are valued. Recognize an individual in relation to the company's core values. For instance, when an employee provides exceptional service, acknowledge that by say - ing something like, “That's exactly what we mean when we talk about customer service our way." Double the impact of recognition. Recognize both who your employee is as well as what he did in relation to his positive traits. For example, tell your em - ployee, “You did a great job running the meeting last week. It demonstrated your people skills and leadership ability. Those are qualities we value.” Delegate to employees. Delegate responsibilities that expand your employees' contri - butions. Effective delegation increases trust and gives em - ployees the sense that they are growing with the company. Follow up and follow through on all promises. Under-promise and over-deliver. When follow-up on prom - ises is consistent and timely, it demonstrates respect and value for the people you manage. As with most business strategies, effective recognition works equally well outside of the workplace. Since the recession has taken its toll on more than your business and employ - ees, take a moment to acknowledge loved ones and let them know how much they contribute to your life. 8
Membership Renewals Associates: Builders: � AFFINITY REAL ESTATE, LLC Karen Krupovage � ALAMO EARTHWORK AND PAVING, INC. Robert Johnson � ALAMOGORDO DAILY NEWS Mike Bell � BANK'34 Karlon Cox � GENERAL HYDRONICS Shannon Wright � J BAR D PLUMBING Josh Stovall / Doug Stoval � MAINZ ELECTRIC, INC. Glenn Mainz � WELLS FARGO BANK Phillip Gutierrez Thanks for Renewing Your BCAOC Membership! � BAR M CONSTRUCTION Ernest Martinez � CARMEL BUILDERS & REAL ESTATE Poncho Cookson � FRENCH BROTHERS, INC. James French � GENTRY CONSTRUCTION Wes Gentry � HOME SERVICE CONTRACTORS, INC. Perry Hisaw � KEN TALLEY CONSTRUCTION Ken Talley � RAJCO Robert Johnson September Meeting SEPTEMBER 15, 2009 MESA VERDE RANCH 6:00 PM - 9:00 PM Come join us! IN ADDITION TO SHRIMP, WE WILL ALSO BE SERVING PULLED PORK! A DJ WILL BE PLAYING ALL YOUR FAVORITES! TICKETS ON SALE NOW! $25.00 PER PERSON B.Y.O.B. 9
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