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www.melitta.de<br />
www.swirl.de<br />
With its wide range of products for coffee and tea preparation, <strong>as</strong> well <strong>as</strong> vacuum filter bags, and products<br />
for cleaning and w<strong>as</strong>te disposal, <strong>Melitta</strong> Household Products Europe is represented in numerous<br />
European countries. It markets products under the <strong>Melitta</strong> ® , Swirl ® and Cilia ® brands via the food<br />
retail trade and specialist electrical/houseware stores.<br />
SALES HOLD FIRM IN DIFFICULT MARKET<br />
ENVIRONMENT<br />
There w<strong>as</strong> pressure on our markets from all sides during 2011.<br />
On the purch<strong>as</strong>ing side, rising commodity prices led to high cost<br />
pressure, while on the sales side there w<strong>as</strong> a further incre<strong>as</strong>e in<br />
price competition. To make matters worse, competition from the<br />
grocery trade’s own label products continue to grow – especially<br />
in the field of filter papers, garbage bags and dust filter bags.<br />
Despite these adverse conditions, however, we succeeded in<br />
holding sales revenue at the prior-year level. Sales volumes, on<br />
the other hand, failed to meet expectations.<br />
STRATEGIC BUSINESS FIELD “COFFEE AND<br />
TEA ENJOyMENT”: MIxED PROGRESS<br />
Sales of fully automatic coffee machines continue to deliver<br />
strong growth and encouraging market share gains. We enjoyed<br />
PRODUCTS<br />
Filter papers, products and equipment for coffee preparation,<br />
dust filter bags and accessories, products for garbage disposal,<br />
cleanliness in pet households, cleaning cloths, descalers, tea filters<br />
<strong>Melitta</strong> Household Products Europe<br />
particular success with our premium CAFFEO ® CI ® machine,<br />
which w<strong>as</strong> voted best-in-cl<strong>as</strong>s by one consumer test magazine.<br />
We extended our range of automatic coffee machines with new<br />
products such <strong>as</strong> the CAFFEO ® SOLO ® &milk and the CAFFEO ®<br />
Gourmet.<br />
Despite a variety of new product initiatives, sales of filter coffeemakers<br />
struggled in the early part of the year. Toward the end of<br />
the year, however, there w<strong>as</strong> a clear upward trend which resulted<br />
in further market share gains, especially in the important German<br />
market.<br />
In our filter paper market, overall demand continued to fall – albeit<br />
at a slower pace. The new pack design, which stresses the<br />
sustainability of our products, helped consolidate our position<br />
in this segment.<br />
The strategic business field “Coffee and Tea Enjoyment” also benefited<br />
from the newly designed brand campaign in cooperation<br />
KEy FIGURES<br />
SALES*<br />
in € ’000<br />
344,017<br />
365,624<br />
CAPITAL<br />
ExPENDITURE<br />
in € ’000<br />
3,855<br />
3,625<br />
EMPLOyEES<br />
Average<br />
1,475<br />
1,316<br />
LOCATIONS<br />
Minden (Germany), Berlin (Germany),<br />
Paris (France), Chézy (France), Tourcoing (France),<br />
Shenzhen (China)<br />
with <strong>Melitta</strong> Coffee Europe featuring <strong>Melitta</strong> ® barista Timon. The<br />
campaign helped give the brand a new and more contemporary<br />
image.<br />
STRATEGIC BUSINESS FIELD “CONVENIENT<br />
CLEANING”: SOLID PERFORMANCE THANKS TO<br />
INNOVATIONS<br />
In our core business with vacuum filter bags and garbage bags<br />
under the Swirl ® brand, we succeeded in maintaining both sales<br />
volumes and market share at the prior-year level. Product innovations<br />
such <strong>as</strong> our new scented garbage bags proved major<br />
successes. We also enjoyed further strong growth in sales volumes<br />
of eco garbage bags made from recycled pl<strong>as</strong>tic. The new<br />
“Cleanliness in Pet Households” range continued to make good<br />
progress, but failed to meet expectations.<br />
FOCUS ON CORE BUSINESS AND NEW STRATEGIC<br />
ALIGNMENT<br />
In the p<strong>as</strong>t year, we continued to focus on our core business and<br />
most important strategic growth fields. We aligned all our innovation<br />
and marketing activities, <strong>as</strong> well <strong>as</strong> our organizational structure<br />
with this objective.<br />
SALES COMPANIES<br />
France, Austria/Switzerland,<br />
Netherlands/Belgium, Sweden/Denmark,<br />
Russia, Czech Republic<br />
In the field of production, we successfully completed the pooling<br />
of all filter paper manufacturing at our Minden plant and<br />
prepared the conversion of our paper plant in Berlin. Under the<br />
management of Neu Kaliss Spezialpapier, the Berlin facility will<br />
produce mainly wallpaper b<strong>as</strong>e papers in future – thus raising its<br />
importance for the Group.<br />
OUTLOOK 2012: STRONGER BRAND BUSINESS TO<br />
GENERATE ABOVE-AVERAGE GROWTH<br />
We have targeted further profitable growth in the current year despite<br />
adverse economic conditions. We intend to strengthen our<br />
sales of branded filter papers, filter coffeemakers, dust filter bags<br />
and garbage bags with a wide range of product innovations. In<br />
the field of filter coffeemakers, for example, we shall be upgrading<br />
the range with the addition of top-quality stainless steel models.<br />
In our strategic growth market “fully automatic coffee machines”,<br />
we will strengthen distribution and boost sales with further intensive<br />
communication and promotion activities. In 2012, we are<br />
planning a major overhaul and upgrade of our filter paper range<br />
and expect a significant boost to business from these me<strong>as</strong>ures<br />
in future. There will also be further enhancements to the quality of<br />
our Swirl ® vacuum filter bags in 2012, in order to strengthen our<br />
leading position for the years ahead.<br />
2011 2010 2011 2010 2011 2010<br />
14 Jan Van riet CEO<br />
15<br />
* Shift due to change of sales system in 2011. Net sales of prior year not adjusted (see Cofresco Freshkeeping Products Europe).