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QIAamp UltraSens Virus Kit Handbook 12/00 (PDF

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Troubleshooting Guide<br />

This troubleshooting guide may be helpful in solving any problems that may<br />

arise. The scientists in QIAGEN Technical Services are always happy to answer<br />

any questions you may have about either the information and protocol in this<br />

handbook or molecular biology applications (see last page for contact<br />

information).<br />

Little or no recovery of nucleic acid<br />

a) Carrier RNA not added<br />

to the sample<br />

Comments and Suggestions<br />

Repeat the purification procedure with a new<br />

sample, remembering to add carrier RNA.<br />

b) Carrier RNA degraded Carrier RNA must not contact plasma before<br />

Buffer AC is added. Ensure that the inside of the<br />

lid is not contaminated with plasma and that the<br />

plasma sample is first added to the<br />

microcentrifuge tube and Buffer AC is added to<br />

the sample before mixing.<br />

c) Ethanol not added to<br />

either Buffer AB, AW1,<br />

or AW2<br />

d) Inappropriate g-force<br />

used to centrifuge the<br />

nucleic acid complexes<br />

or to bind nucleic acids<br />

to the silica-gel<br />

membrane<br />

Check that Buffers AB, AW1, and AW2 were<br />

diluted with ethanol (see “Preparation of<br />

reagents” on page 13). Repeat the purification<br />

procedure with a new sample.<br />

Ensure that the g-force for each centrifugation<br />

step is within the recommended range. Read the<br />

comments on page 9 and for protocol steps 5<br />

and <strong>12</strong>.<br />

20 <strong>QIAamp</strong> <strong>UltraSens</strong> <strong>Virus</strong> <strong>Kit</strong> <strong>Handbook</strong> <strong>12</strong>/2<strong>00</strong>0

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