Community key performance indicators: Malaysia - Tesco PLC

Community key performance indicators: Malaysia
For more information contact our corporate responsibility team - cr.enquiries@uk.tesco.com
Tesco is the UK’s largest retailer and one of the world’s leading international retailers. Tesco has over 6,000 stores worldwide, employing over 500,000 people.
Our core purpose is to create value for customers to earn their lifetime loyalty. Our success depends on people: the people who shop with us and the people who work with us.
Last updated: 26/9/2012
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Key:
We met or exceeded our target for the year
We missed our target for the year
* KPI reported as percentage reduction against previous year
** KPI reported as percentage reduction against 2006/7 baseline
Notes:
Reducing CO 2 from stores and distribution centres – In 2011/2 we decided to track carbon emissions from
stores separately from those of distribution centres as the carbon intensity of distribution centres differs
significantly from stores. KPI results were also unduly influenced by whether or not a distribution centre opened
in a Tesco market in 2006/7. By changing this measure Tesco can have a more accurate picture of where carbon
reductions are being delivered.
Buying and selling our products responsibly - We do no set a country level target for the response rate of
suppliers to our Supplier Viewpoint survey, but measure our performance on this measure to track progress.
In 2011/12 we replaced the KPI measure on the % of positive responses for all questions in the Supplier Viewpoint
survey with a more relevant measure that focuses on whether we act responsibly and fairly in our dealings with
suppliers. From 2011/12 we measured our performance for the % of responses to the specific question ‘I am
treated with respect’.
For more information contact our corporate responsibility team - cr.enquiries@uk.tesco.com
Tesco is the UK’s largest retailer and one of the world’s leading international retailers. Tesco has over 6,000 stores worldwide, employing over 500,000 people.
Our core purpose is to create value for customers to earn their lifetime loyalty. Our success depends on people: the people who shop with us and the people who work with us.
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