corporate social responsibility report 2011 - Etihad Airways

Etihad Airways
P.O. Box 35566,
Khalifa City,
Abu Dhabi
United Arab Emirates
Telephone: + 9712 511 0000
Fax: + 9712 511 1200
Website: www.etihad.com
Scope of reporting
Together, Etihad Airways’ sustainability
report, is published once a year in English
and Arabic, and covers the airline’s
sustainability strategy and performance
for a calendar year from 1 January to
31 December 2011, unless otherwise
noted.
Activities of the airline’s outstations,
subsidiaries and joint ventures have
not been included in this report unless
specifically mentioned.
An electronic version of the report is
accessible on the airline’s website at
www.etihad.com.
The report has not been independently
audited but reference is made to the
Global Reporting Initiative, GRI G3 Sustainability
reporting guidelines. Where
GRI indicators are addressed they are
referenced as a footnote next to the GRI
symbol.
For more information about this report,
please contact : Anne Tullis, Head of
CSR and Sustainability, Etihad Airways
P O Box 35566, Abu Dhabi UAE atullis@etihad.ae
+9712 511 1031 or visit
the website at www.etihadairways.com
CONTENTS
From the President and Chief Executive Officer 6 | Etihad Airways 8 | Executive Team 9 | Sustainability at Etihad Airways 10
Route map 12 | Collaborations and conversations 14 | Together 16 | Greener Together 18 | Growing Together 36 | Working Together 40
Giving Together 46 | Corporate governance 48 | Awards 50
2 Etihad Airways Corporate Social Responsibility Report 2011 Etihad Airways Corporate Social Responsibility Report 2011 3