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Soplex DM FI-CA
(Dunning Management for FI-CA)
Collection Management for SAP

Soplex – Helps You Tackle Your problems
SOPLEX stands for innovative SAP software and professional consulting. For more than 10 years, we have been
developing modern software solutions for
▪ Dynamic credit management with SAP
▪ Up-to-date information management with SAP
▪ Modern credit insurance management with SAP
▪ Efficient collection management with SAP
In the SAP environment, we are
▪ The leading company that provides an all-inclusive credit and collection management solution
▪ System partner of the leading international business information agencies
▪ Developing partners of the world’s largest credit insurers
The SAP solutions provided by SOPLEX integrate, simplify and streamline all risk-relevant business transactions
in the order-to-cash process.
The SOPLEX product family offers software solutions that cover all stages in a customer’s life cycle, ranging from
identifying, assessing and securing risks, controlling sales processes to an efficient collection management.
The SOPLEX product and service portfolio is geared towards companies of all sizes and industries that sell their
goods and services on credit terms in B2B or B2C.
A Berlin-based company, SOPLEX caters to both mid-sized companies and multinational corporations.
Our solutions are running in more than 40 industry sectors and 38 countries worldwide.

Collection Management
Modern collection management is all about combining efficiency with success. The main objective is to cash your
accounts receivable as early as possible. To succeed in doing so, your A/R department has to deal with a number
of processes on a daily basis. These include:
▪ Processing dunning runs and sending out dunning notices
▪ Handling customer inquiries on the phone
▪ Active telephone collection
▪ Payment plan agreements
▪ Deferred payment agreements
▪ Applications for issuing a court order for payment
▪ Placing accounts receivable with external collection agencies or law firms
▪ Registration office inquiries
▪ Retrieving business information
▪ etc..
Professional in-house debt collection with SAP software solutions provided by SOPLEX means that all collection
processes, from dunning notice to debt enforcement, are managed in SAP, even automatically by means of an
integrated workflow:
▪ Individual dunning notices
▪ Payment plan agreements including posting in SAP
▪ Creating applications for issuing a court order in SAP by the click of a button
▪ Electronic data exchange with dunning courts
▪ Creating applications for issuing a writ of execution in SAP by the click of a button
▪ Initiating debt enforcement procedures (e.g. bailiffs, attachment orders, …)
▪ etc.
We would be happy to show you fresh ways of optimizing your collection processes and managing the complete
dunning process in SAP, from sending out the first dunning notice down to the debt enforcement procedures.

Soplex DM FI-CA: Dunning Management for FI-CA
Starting point
Rigid and static processes in debt collection have had their day. Solely relying on sending out dunning letters no
longer proves effective today. A successful, modern dunning management rests on having a dunning strategy with
dynamic and flexible collection procedures. The only thing that companies could so far manage within SAP was the
in-house dunning process with reminders being sent to their customers. The other collection procedures common
in dunning management were either managed in external systems (such as Winword, law office software …) or
outsourced to third parties.
The focus of modern dunning management is on managing all stages of the dunning process within SAP.
This helps companies to streamline their processes and to cut the cost of collecting their open items.
Challenge
Follow-up processes, e.g. telephone collection or payment plan agreements, are managed outside SAP (in most
cases in Microsoft Excel). The lack of integration into SAP results in considerable manual effort, inefficient
collection processes and a lack of transparency since there are no options for running aging reports or reports on
the collection status in SAP. This, in turn, leads to a higher DSO (Days Sales Outstanding) and increased cost of
cash collection. As a result, you have a higher amount of receivables that need adjusting or, at the worst, you will
have to write off the debt altogether.

Solution
SOPLEX DM for FI-CA – the SAP dunning management software by SOPLEX.
This SAP solution allows you to organize and manage all collection processes flexibly and in your SAP system.
▪ Optimized dunning processes
▪ The complete process is managed within SAP
▪ Management of individual collection procedures
▪ Dunning letters
▪ Telephone collection
▪ Payment plan agreements
▪ Deferred payment agreements
▪ Solicitor’s letters
▪ Debt enforcement
▪ Internal review of outstanding balances with your sales staff
▪ ...
▪ Integration into the business partner master record and contract account
▪ Integration of the SAP e-mail functions
▪ Integration of e-mail functions
▪ Interfaces to other systems, such as SAP BW, dispute management …, can be implemented

Features
SOPLEX DM for FI-CA – flexible and efficient cash collection with SAP
▪ File management
▪ Manual creation of files
▪Automatic creation of files from FI-CA
▪ Workflow for automated processes
▪Account management (OIs, incidental costs, incoming payments ...)
▪ Control of deadlines, events, and resubmissions
▪Automatic task control
▪ User worklists
▪Automatic interest calculation (e.g. for payment plans)
▪ Status monitoring
▪Automatic alert system
▪ DM for FI-CA information system – reports by the click of a button
Business impact
SOPLEX DM for FI-CA is the SAP solution that allows you to implement your dunning strategy and to manage all
collection processes, from sending out dunning letters to telephone collection and debt enforcement, in your SAP
system.
▪ Full process transparency in SAP
▪ Flexible collection procedures
▪ Streamlining administrative processes
▪ Reduced effort for routine processes
▪ Comprehensive reporting tools
▪ Cutting the cost of cash collecting
▪ Faster cash collection
Technology
SOPLEX DM for FI-CA is add-in software for SAP
▪ Own namespace
▪ Programming language ABAP/4
▪ No modification of the SAP system
▪ Implementation via SAP transports
▪ Multilingual versions
▪ No additional hardware required
▪ No third-party software required
▪ SAP authorization concept
▪ Easy to implement

© 2010 SOPLEX Consult GmbH. All rights reserved.
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Soplex Consult GmbH
Am Borsigturm 12
D - 13507 Berlin
www.soplex.de
public@soplex.de
Tel: +49 (0) 30 / 40 20 30 - 20
Fax: +49 (0) 30 / 40 20 30 - 18