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Paul Polman, CEO Unilever One Young World Speech

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<strong>Paul</strong> <strong>Polman</strong>, <strong>CEO</strong> <strong>Unilever</strong><br />

<strong>One</strong> <strong>Young</strong> <strong>World</strong><br />

Pittsburgh, October 2012<br />

Today I want to talk about POWER and HOPE.<br />

About YOUR power to INFLUENCE THINGS, and HOPE for a<br />

better world, because ALL of YOU can MAKE A DIFFERENCE.<br />

Every day ,when watching the news , we are confronted with the<br />

effects of the increasing resource scarcity, climate change, food<br />

security, civil unrest, poverty or the increasing number of people<br />

left behind.<br />

...many wonder how on earth we are going to address all this. It<br />

sounds overwhelming and at times confusing.<br />

What many people forget is that we have an emerging power to<br />

make fundamental shifts in the state of the world – the power of<br />

youth.<br />

And we also have an emerging tool called technology.<br />

Increasingly I am hopeful.<br />

It would not be the first time young people have made a big<br />

impact in this world.<br />

1


Alexander the Great became king of Macedon when he was 20.<br />

By the time he was 30, he had created one of the largest empires<br />

of the ancient world. Undefeated in battle, he is considered one<br />

of history's most successful commanders.<br />

Joan of Arc led the French army in the siege of Orleans aged 19.<br />

And yes, she was a woman.<br />

Christabel Pankhurst, another woman, was 23 when she co-<br />

founded the movement that led to votes for women in the UK.<br />

In more recent times, Richard Branson founded the Virgin Group<br />

at 20, Steve Jobs founded Apple at 21, Mark Zuckerberg set up<br />

Facebook aged 20.<br />

What these people have in common is not that they were<br />

outstandingly gifted, or even well educated.<br />

They all share a passionate belief in their cause.<br />

They all started a movement or a network that others were<br />

inspired to join, and all were committed to building a different kind<br />

of future. A passion for a better world based on dignity and<br />

respect for the common good. A passion simply to make a<br />

lasting difference.<br />

2


This power of people to change the world has multiplied<br />

dramatically since digital technology started to connect us all.<br />

And the young, like yourselves, get it. That's the good thing.<br />

Earlier this month, Facebook announced it passed the 1 billion<br />

users. 2.2 billion people are now connected to the Internet ( 33%<br />

of world population ) and an awesome 1.5 billion use social<br />

networks. YouTube now has 800 million unique visitors a month<br />

and Twitter has over 140 million active users. Together they<br />

have helped to galvanise people, organise their activities and<br />

broadcast their actions to the world. By 2030 we will have 50<br />

billion connected devices.<br />

Its happening as we speak.<br />

Social media has enabled some of the most dramatic movements<br />

of the last few years, from the Arab Spring to Occupy Wall St to<br />

the London riots. In Egypt, it took just 17 days to overthrow the<br />

regime.<br />

So, social media is enabling a shift of power to ordinary people,<br />

who are increasingly using it to challenge a system they feel does<br />

not always fairly work for them. That is what lay at the roots of<br />

Occupy Wall Street, the Arab Spring and other movements.<br />

But too often challenge ends only in destruction or conflict.<br />

3


It might bring down the old system but it doesn’t always build a<br />

better one.<br />

I want to applaud your enthusiasm and commitment – and<br />

acknowledge your generation's skills in the digital and social<br />

world - but more importantly, I want to challenge you.<br />

To challenge you to be the generation that remakes capitalism.<br />

To make it a better system.<br />

Winston Churchill once said that democracy is the worst form of<br />

government, except for all the other ones invented. The same<br />

can be said about capitalism. Yes, it has lifted over half a billion<br />

people out of poverty over the last two decades, provided<br />

education, technology and more. But increasingly we also see its<br />

shortcomings. Even more so after the 2008 financial crisis.<br />

We have a unique opportunity to make it work.<br />

I want to challenge you. Not through barricades or placards, but<br />

from the inside, creating a better way for business to do business.<br />

To use digital and social media to start new business models and<br />

inspiring social movements, in ways that create opportunities for<br />

others to get involved and drive positive social change. To be<br />

part of a movement.<br />

4


I have always been fascinated by the power of youth – who, by<br />

the way, are 50% of the population in emerging markets and<br />

100% of its future population. It’s one of the many things that<br />

attracted me to <strong>One</strong> <strong>Young</strong> <strong>World</strong>. I have three boys myself, all<br />

in their twenties. Yet we don't always harness that power, and<br />

too often we exclude many of the young from the most important<br />

issues.<br />

Let me give you two examples of extraordinary young people who<br />

are changing things.<br />

Jamal Edwards is a 15 year old teenager in London, England,<br />

who has turned his hobby into one of the UK’s leading youth<br />

media channels – from his bedroom.<br />

Here’s his story.....<br />

Jamal Edwards is a great example of how a good social idea,<br />

cleverly executed can not only create success for you as an<br />

individual, but create a following and generate employment.<br />

Another example I like is based here in the US.<br />

It’s a not-for-profit organisation called Carrotmob and was<br />

founded in 2008 by another young guy called Brent Schulkin.<br />

5


It works on the flashmob principle but, instead of boy-cotting<br />

products you don’t like, it encourages people to buy-cott products<br />

that make a positive difference.<br />

They have run over 250 campaigns where people have voted<br />

with their wallets at local stores that are prepared to make<br />

environmental commitments.<br />

Earlier this month, <strong>Unilever</strong> announced a partnership with<br />

Carrotmob to explore ways to take this idea and scale it up to<br />

bigger brands to make an even bigger difference.<br />

I like Carrotmob because it’s all too easy to protest about what<br />

you don’t like, but so much more productive to vote with your<br />

money for positive change.<br />

So if we can use our collective power to introduce democracy<br />

instead of autocracy, and reward good behaviour instead of<br />

punish bad behaviour then just imagine what we can achieve if<br />

we apply the same approach to solving some of the world’s<br />

biggest social and environmental challenges.<br />

Because the world needs our help.<br />

Last year at <strong>One</strong> <strong>Young</strong> <strong>World</strong> I talked about living in a volatile,<br />

uncertain and complex world.<br />

6


I spoke about a failure of political will to tackle some of the world’s<br />

big challenges, and about the need for a more sustainable and<br />

equitable world.<br />

<strong>One</strong> year on and not much has changed. You could argue it's<br />

worse.<br />

The world is still in the grip of economic volatility and political<br />

uncertainty. The Euro problem is now starting to affect other<br />

regions.<br />

The toppling of oppressive regimes in Egypt and Libya has not<br />

been followed by stability in the Middle East. The Syrian tragedy<br />

is becoming a daily TV show.<br />

Financial and fiscal measures taken by banks and governments<br />

have not stimulated growth. Libor scandals have further<br />

undermined trust.<br />

And governments continue to fail to make progress on<br />

international trade and climate change. The Rio+20 Declaration<br />

was disappointing.<br />

As a consequence, unemployment and, in particular youth<br />

unemployment, remains unacceptably high.<br />

7


In many countries between a third and half of all young people<br />

cannot find jobs and are increasingly disengaged from the<br />

process. With 50% plus unemployment in Southern Europe, we<br />

even risk a challenge to democracy. As one of our young leaders<br />

here told me, how can you love this world if you have huge<br />

college loans, cannot afford housing and find it difficult to get a<br />

good job?<br />

<strong>Young</strong> people themselves are crying out for change – and want to<br />

be part of the solution. Take a look at this short film, ‘A Date with<br />

History’, put together earlier this year by young people from all<br />

over the globe demanding change ahead of the Rio+20 Summit,<br />

which I attended in Brasil this year.<br />

{Film....1’ 30 }<br />

As Brittany Trilford the 17 years old from New Zeeland said;<br />

"I want a future where leaders will stop talking and start acting.<br />

Where we run with natural resources and not against them. “<br />

Don’t we agree?<br />

With 1 billion people going to bed hungry every night, 6 million<br />

children under 5 dying every year from preventable diseases, and<br />

over 2.5 billion people without access to basic sanitation or clean<br />

water, we have our work cut out.<br />

8


We have to find ways to grow our economies and provide people<br />

with a decent standard of living within an increasingly resource-<br />

constrained world<br />

I believe if we all work together we can do this. That is why I<br />

accepted an invitation from the UN Secretary General to become<br />

a member of the High Level Panel looking at the post-2015<br />

Development Goals.<br />

That’s also why, over two years ago, we announced <strong>Unilever</strong><br />

would find a new way of doing business, one that decouples<br />

business growth from environmental impacts and moves to a<br />

more sustainable and equitable model. A business model where<br />

we give versus take from society .<br />

After all, I don’t believe business can be a mere bystander in a<br />

system that gives it life.<br />

Our premise is that, as we grow our business and as we increase<br />

our positive social impacts, more consumers will embrace us,<br />

allowing us to have an even greater positive social impact. It’s a<br />

virtuous circle.<br />

We are doing this not just because it makes good business<br />

sense, but because it simply is the right thing to do.<br />

9


It cannot be right that 1 billion people go to bed hungry, that 1 in 3<br />

children in developing countries are malnourished, or that every<br />

day 16,000 children die of hunger. That’s the equivalent of 40<br />

Boeing 747's full of children crashing every day.<br />

That’s why in <strong>Unilever</strong> we are putting so much emphasis on<br />

working with smallholder farmers to help them grow their crops<br />

sustainably and provide our Knorr brand with better quality more<br />

nutritious products. That’s also why we are leading the global<br />

Foodsecurity taskforce for the B20.<br />

It cannot be right that 1 billion people do not have access to safe<br />

drinking water, or that 2.5 billion people do not have access to<br />

basic sanitation, or 3000 children under the age of 5 die EVERY<br />

DAY from diarrhoea or other infectious diseases. That's another<br />

8 Boeing 747's.<br />

At least half these deaths can be prevented simply by washing<br />

hands with soap and through access to clean, safe drinking<br />

water.<br />

That’s why, under the <strong>Unilever</strong> Sustainable Living Plan, we made<br />

a commitment to help 1 billion people adopt good hygiene habits<br />

by washing their hands with soap at key times of the day. Our<br />

Lifebuoy brand has already helped millions of children in South<br />

Asia and Africa.<br />

10


On Monday we signed a partnership in New York with the Earth<br />

Institute to bring handwashing with soap to 500,000 people in 80<br />

rural villages across 10 countries in Africa as part of their<br />

Millennium Villages Project. A million people pledged on<br />

Facebook and 250 million people joined us globally in over 100<br />

countries. The power of the web. And guess what? Most of this<br />

work on hand washing in the company is done by wonderful<br />

people in their twenties.<br />

Increasingly the power of social networks is clear to all of us. See<br />

what happened to Netflixs or BoA when they tried to put up rates.<br />

See the power of Change.org here in the US. See the 2 billion<br />

people participating in Earth day.<br />

Consumers are discovering the power of the net to drive change.<br />

In June we announced a partnership with Facebook and the<br />

global health organisation PSI called Waterworks and our Pure-it<br />

water brand. This leverages the power of the social graph on<br />

Facebook to connect ‘people with means’ to ‘people in need’ so<br />

that, through lots of people making micro-donations, we can get<br />

more safe drinking water to more people.<br />

Waterworks is being tested at the moment and, if all goes well,<br />

we will launch it next year. With a billion Facebook users we<br />

have high hopes of making a big impact.<br />

11


Helping a billion people improve their lives is a big target, and we<br />

still have a way to go.<br />

We are determined to achieve it and we are working with partners<br />

like UNICEF, Save the Children, PSI, the <strong>World</strong> Food Programme<br />

and Oxfam to help us get there.<br />

But we need YOUR help to get to scale.<br />

Together we can remake capitalism into a force for good by<br />

creating a positive connection between what we make and how<br />

we make it, and what you buy and how you use it.<br />

I want to show it is possible to do well and do good on a mass<br />

scale.<br />

I want to show that big doesn’t have to be bad and that it’s not<br />

only small that’s beautiful.<br />

I want to show that yes , even big companies , can be a force for<br />

good , not evil.<br />

Take Ben & Jerry's. They have championed social and<br />

environmental causes and given those causes a voice in<br />

mainstream culture.<br />

Take Dove's women's self esteem. They got 250 million<br />

impressions behind their latest social campaign.<br />

12


Imagine what <strong>Unilever</strong> could do with 2 billion people buying and<br />

using our products every day. With a company the size of<br />

<strong>Unilever</strong>, there is an enormous multiplier effect we can leverage.<br />

Every small choice someone makes, when multiplied by <strong>Unilever</strong>,<br />

can make a big difference.<br />

We believe if we work together to make better choices, we can<br />

transform everyday living into a powerful force for change.<br />

The choices may seem small … using a concentrated laundry<br />

detergent instead of an ordinary liquid one, washing your hands<br />

with soap or making a cup of Rainforest Alliance certified tea …<br />

but when multiplied by the power of YOU and <strong>Unilever</strong>, they<br />

move us one step closer to a sustainable future.<br />

So our task is to transform the impact of the everyday actions we<br />

do without thinking, into a conscious collective movement of good<br />

choices.<br />

I have a vision of all of our brands being a force for good, with<br />

each having over a billion fans or more to help drive change.<br />

Brands like Dove, Ben & Jerry’s , Lifebuoy, Knorr or Domestos, to<br />

name a few.<br />

I envision a 21 st century form of business, where the everyday<br />

consumer is helping to shape the social contract, moving from a<br />

value-based transaction to a values-based partnership.<br />

13


But, as I have said, we cannot do this alone.<br />

We already work with governments and have many partnerships<br />

with NGOs.<br />

But if we all act to address these issues ... business,<br />

governments, NGOs and citizens, especially the young …. just<br />

imagine the good we could create.<br />

So we not only need your help. We need your enthusiasm,<br />

ambition, drive and ideas.<br />

That’s why I’m delighted that in the Global Health breakout<br />

session later today this is something you are going to brainstorm.<br />

We certainly welcome your ideas.<br />

A year ago, you inspired me when I met you at <strong>One</strong> <strong>Young</strong> <strong>World</strong>.<br />

I was impressed with the achievements of many young leaders.<br />

People like Ajarat Bada or Erin Schrode and others. Erin's<br />

Schoolbag Program in Haiti and her ‘Teens Turning Green’<br />

initiative are great examples of what a young person with<br />

imagination, energy and commitment can do.<br />

14


After the summit I met Erin in New York to discuss her latest<br />

initiative, Project Green Challenge. She launched this just two<br />

weeks ago and already has over one million people signed up to<br />

lead more sustainable lifestyles. The power of passion and<br />

technology.<br />

I am also inspired by the Ambassadors from <strong>Unilever</strong>.<br />

I hesitate to single any of them out because they are all doing<br />

great things. But let me tell you about one, James Inglesby, who<br />

works in Research & Development.<br />

James wanted to come up with a sustainable sanitation solution<br />

for people in some of the poorest parts of the world leveraging<br />

our Domestos brand.<br />

He used innovative ideas from around the world – including<br />

crowd sourcing through OpenIdeo - and a public-private<br />

partnership model, to develop a low-cost, in-home toilet for those<br />

where there is no sanitation infrastructure.<br />

The toilet he developed - ‘the Uniloo’ - not only provides good<br />

sanitation, it creates jobs in the community.<br />

We’ve been testing the Uniloo in Ghana and, following a<br />

successful pilot, James is on his way to Nigeria to work in our<br />

business there and take the project to the next level.<br />

15


After last year’s summit, our Ambassadors created their own<br />

<strong>Young</strong> Leaders Sustainability Network inside <strong>Unilever</strong>. They<br />

developed a site on <strong>Unilever</strong>’s global intranet and crowd-sourced<br />

ideas from other young people in our business.<br />

They built and refined their ideas, voted on the ones they felt<br />

could make the biggest difference and then shared them with the<br />

business. We’re now looking to integrate their thinking even<br />

more strongly into the work of our business and brands.<br />

This shows what can be done if young people as a group are<br />

given a voice.<br />

So I am delighted to see you have not only chosen seven topics<br />

to discuss, but that you are linking these to pledges for small<br />

actions for positive change in your communities and businesses.<br />

Our future is, quite literally, in our hands. It is down to all of us.<br />

So although the world faces enormous social, economic and<br />

environmental pressures, I am optimistic about the future.<br />

I am optimistic because your generation understands the need for<br />

sustainable living in a way that older generations, brought up<br />

during a time of abundance, don’t.<br />

16


I am optimistic because your generation knows more than any<br />

other how to use social media to create cross-border<br />

communities of people committed to taking action to support the<br />

same ideals.<br />

I am optimistic because many of you are already having or want<br />

to have a bigger responsibility in driving this change. After all,<br />

18% of college graduates now want to work for Teach for<br />

America in this country. Not GS, City or other financial<br />

institutions.<br />

I am optimistic because of the sheer power of change<br />

represented in this room alone.<br />

You know how to harness the power to make positive things<br />

happen, not just to protest against what’s wrong.<br />

Today over half the world’s population is under 30. In some<br />

countries the figure is more like two-thirds.<br />

This gives me hope. There is a new, more entrepreneurial spirit<br />

among today’s young people<br />

You, in this room, have the opportunity, the responsibility and<br />

duty to be that catalysts for change. You all have the potential to<br />

be leaders and change-makers. Many of you are already.<br />

17


To paraphrase a line by the great British playwright George<br />

Bernard Shaw, and made famous by the US politician Robert F.<br />

Kennedy:<br />

“Some people see the world as it is and ask: what can I do?<br />

<strong>Young</strong> people see the world as it could be and say: together we<br />

can.”<br />

Thank you very much. I love you.<br />

18

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