Community Pages - Fargo, ND Phonebook & Yellow Pages

Phone Services
Link Up And Lifeline Programs
Home Telephone Service Payment Assistance Programs
Can’t afford telephone service: Link Up and Lifeline
programs can help. Link Up and Lifeline programs
help eligible people pay PART of their telephone costs.
Link Up Program
Will save you 50% of the initial charges to hook up
primary telephone service, or $30, whichever
is less.
Your telephone company may defer payment on the
balance and waive interest.
You may qualify for service without a deposit. Ask
your local telephone company.
Lifeline Program
Can save you money on your monthly phone bill for
primary local telephone service.
Applies only to primary local telephone service in
the home where you live.
Eligibility
Anyone qualifi ed under one of the four major economic
assistance programs: TANF, Food Stamps,
Energy Assistance, Medicaid.
Repair Service
Before You Call
1. Hang up all telephones. Make sure phone
accessories – answering or fax machines, computers,
modems, security system, and telephone sets – are
working. To check, unplug the phone cord from
the unit or the jack and check for damage. Leave
everything unplugged for 5 minutes. Then try
plugging in phone sets one at a time to see if
the trouble still
exists.
2. If all the phone
accessories are
working, go to
your network
interface box.
(Outside, where
the phone line
enters the house.)
Cable
Terminal
Drop
Wire
Local Telephone
Company Resposibility
Network
Interface
Box Telephone
(fax, answering
machine, etc.)
Jack
Inside wire
Customer Responsibility
How to Obtain Services
When you qualify for TANF, Food Stamps, Energy
Assistance, or Medicaid through your county social
services offi ce you will automatically receive a
Qualifying Certifi cate within a month by mail.
Provide the Qualifying Certifi cate to your local
telephone company.
End of Benefi ts
If you no longer quality for any economic program,
you no longer quality for the Link Up or Lifeline
programs.
More Information
For more information on Link Up and Lifeline
programs, call your local telephone company.
For questions on eligibility, call your county social
services offi ce.
Simple tests can be done to determine whether to call
your local telephone company or another company.
These tests may save you time and money.
Repair Service reporting numbers are in the front of
this section.
3. Test to determine
if the problem
is inside
or outside
the house:
Network
Interface
Box
Instructions
Test
Jack
To
Telephone
Modular
Plug
Removed
A. Take a working phone to the network interface
box (singles line phone only).
B. Remove the modular plug from the test jack
and insert the modular plug from your phone.
If the same problem occurs:
the problem may be in the phone lines. Call your local
telephone company. If the problem is in the phone lines,
they will repair the lines at no charge to you.
If the problem does not occur:
the problem is in your wiring. Call your local telephone
company or another company to repair your inside wiring.
If the problem is in your telephone set:
follow the instructions on your warranty or contact your
equipment retailer for repair or replacement.
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PHONE SERVICES