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Health and Social Care Policy and the Interprofessional ... - CAIPE

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of opinion that interprofessional, interagency working is <strong>the</strong> only way forward,<br />

Wanless concludes his exploration of <strong>the</strong> workforce issues by commenting<br />

‘although <strong>the</strong> number of health care professionals is important for <strong>the</strong> capacity<br />

of <strong>the</strong> system, arguably <strong>the</strong> way <strong>the</strong> workforce is used is even more important’<br />

(ibid: 204).<br />

The Kennedy Report<br />

In 2001 perhaps <strong>the</strong> most significant <strong>and</strong> far-reaching Inquiry into <strong>the</strong> way <strong>the</strong><br />

systems can fail to protect <strong>the</strong> community it purports to serve was published<br />

(DH, 2001c). Commissioned by <strong>the</strong> <strong>the</strong>n Secretary of State in 1998 <strong>the</strong><br />

Inquiry took three years to complete. Generally referred to as <strong>the</strong> Kennedy<br />

Report, it focuses on <strong>the</strong> poor quality of children’s heart surgery <strong>and</strong> its<br />

consequent high mortality rates at Bristol Royal Infirmary between 1984 <strong>and</strong><br />

1995. The Report acts as a wake up call for all <strong>and</strong> was subsequently<br />

described by <strong>the</strong> Government as ‘a turning point in <strong>the</strong> history of <strong>the</strong> NHS’<br />

(ibid: 13). The Inquiry was wide ranging <strong>and</strong> far reaching, with <strong>the</strong> <strong>the</strong>n<br />

Secretary of State, Alan Milburn observing in his foreword that ‘<strong>the</strong> Report<br />

provides a powerful analysis of <strong>the</strong> flaws <strong>and</strong> failures of <strong>the</strong> organisation <strong>and</strong><br />

culture, not only at <strong>the</strong> BRI in <strong>the</strong> years in question, but of <strong>the</strong> wider NHS at<br />

that time’. Kennedy <strong>and</strong> his team made 198 recommendations, most of which<br />

were accepted unreservedly by <strong>the</strong> Government <strong>and</strong> were implemented as<br />

quickly as possible.<br />

A number of <strong>the</strong>se recommendations can only be achieved through truly<br />

interprofessional, interagency practise an example being No19 which states<br />

‘<strong>Health</strong>care professionals responsible for <strong>the</strong> care of any particular patient<br />

must communicate effectively with each o<strong>the</strong>r. The aim must be to avoid<br />

giving <strong>the</strong> patient conflicting advice <strong>and</strong> information’ (ibid: 439).<br />

The Government’s response to this is also worth quoting in full: ‘We agree.<br />

Our communications initiative will ensure patients are at <strong>the</strong> centre of care<br />

<strong>and</strong> <strong>the</strong> focus of team working <strong>and</strong> interprofessional care. <strong>Health</strong> care<br />

professionals will develop <strong>the</strong>se skills through joint learning <strong>and</strong> working at all<br />

levels of <strong>the</strong> NHS (DH 2002a: 138).<br />

Recommendations 57, 58, 59, 60 <strong>and</strong> 61 of <strong>the</strong> Government’s response to <strong>the</strong><br />

Kennedy Report continue in similar vein with references being made to <strong>the</strong><br />

need for ‘shared learning across professional boundaries’ (57) a call for core<br />

competences in non-clinical aspects of care to be learned ‘as part of a<br />

common learning approach across professions’ (58) with a particular<br />

emphasis being made on communications skills which <strong>the</strong> Government<br />

accepts as ‘a core feature of professional training’ (59) which would be<br />

addressed in a new initiative encompassing all NHS staff. To reinforce <strong>the</strong><br />

importance placed on communication skills, Recommendations 60 <strong>and</strong> 61 are<br />

explicit ‘communication skills must also include <strong>the</strong> ability to engage with <strong>and</strong><br />

respect <strong>the</strong> views of fellow healthcare professionals’ (60) with <strong>the</strong><br />

acknowledgement that ‘<strong>the</strong> education, training <strong>and</strong> continuing professional<br />

development of all healthcare professionals should include joint courses<br />

between <strong>the</strong> professions’ (61)<br />

36

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