Higher Education Loans Board - Mars Group Kenya

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It is an honor to me to be able to communicate to you our clients, customers and well- wishers through this re-designed and improved Website of the Higher Education Loans Board. In an age when Information and Communication Technology (ICT) plays a critical role in conveying information, the importance of a website for an institution like ours cannot be overemphasized. A website is an efficient and effective medium of communication and I am confident that all those who will visit the HELB website will find it a rich source of data on any issues or questions that they may wish resolved. Through this website you can interrogate the Board on your personal loan details, get information about the financial position of the Board, make suggestions on improvements you want made and generally keep yourself informed on what is happening way back home (for those who reside abroad) through connectivity we have arranged with some collaborating institutions. I would like to make a personal appeal to all of you out there who owe the Board money to please make arrangements to start repaying your loans. The money you owe could assist some desperately needy young Kenyan to get money to finance their education. You may not know it but there are many Kenyans to-day who cannot go to university because they cannot afford to pay their share of fees even after getting the maximum that the Board can give. Having benefited in the past, you owe it to the next generation to get a similar set of benefits. And remember, it is a loan that you got and not a grant; so, do the right thing and pay up. We at HELB have committed ourselves to creating one of the best managed institutions in the country so as to ensure that any student who needs finance for higher education will be able to get it at a cost that is fair and reasonable. You can help us to achieve this goal by playing your part because, I know, that together we can do it. Sincerely, Prof. J. H. Kimura, Ph.D., FCPA (K) Chairman, HELB.
Benjamin. C. Cheboi EBS BOARD SECRETARY STATEMENT FROM THE BOARD SECRETARY::. Since the inception of the Higher Education Loans Board over ten years ago, we have placed emphasis on effective communication and information technology as the pillar underpinning our success. As a Board, we believe in the value of communication. We have transformed the Board from an organization whose operations were largely manual to one that applies modern technology to enhance service delivery. The Board uses Electronic Funds Transfer [E.F.T] in the disbursement of loans including crediting students' bank accounts. It has also opened modern communication avenues such as the extensive use of the e-mail and now this interactive web site. In addition, we have over the years enhanced rapport with our stakeholders through workshops, seminars and visitations. We continue to build on these achievements. In all these endeavours, we remained transparent about our operations. We were and still are open about our strengths, weakness and limitations. HELB has in the past received several inquiries about its activities from Kenyans living abroad. We trust that this interactive site will assist them in learning more about the Board and in communicating with us. Likewise, Kenyans resident in the country do not have to come to our offices in Nairobi to seek information that is readily available on the site. Students can also now check their loan results online. The site also features HELB NEWS, a section where we carry stories on latest happenings at HELB.
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Page 5: Lending Manager- Esther N. Michieka

Higher Education Loans Board - Mars Group Kenya

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