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<strong>Boustead</strong> <strong>Holdings</strong> <strong>Berhad</strong><br />

2009 Annual Report<br />

MANUFACTURING & SERVICES<br />

DIVISION<br />

SERVICES<br />

The challenging market condition adversely impacted the<br />

tourism industry during the year. Despite this, <strong>Boustead</strong><br />

Travel Services Sdn Bhd achieved a satisfactory profit. The<br />

focus was primarily on providing quality customer service to<br />

c o r p o r a t e a n d l e i s u r e t r a v e l l e r s b y m a n a g i n g<br />

the needs of the clients with a wide range of products<br />

and services.<br />

The economic downturn took a direct hit on the global<br />

shipping industry. <strong>Boustead</strong> Shipping Agencies Sdn Bhd<br />

was not spared as shipping lines were badly hit by reduced<br />

volumes and low freight rates. Fewer vessels called at our<br />

Malaysian ports which affected our revenue.<br />

<strong>Boustead</strong> Information Technology Sdn Bhd ended the<br />

year with a profit from the implementation of the Plantation<br />

Information Management and Control System and the<br />

completion of the comprehensive ICT solution for The Royale<br />

Chulan, Kuala Lumpur.<br />

Asia Smart Cards Centre Sdn Bhd was profitable in spite<br />

of tough competition. The company undertook a renewal plan<br />

to penetrate into the market for personalisation of debit cards<br />

with ATM functionalities.<br />

The University of Nottingham in Malaysia Sdn Bhd<br />

(UNMC) strengthened its position as one of Malaysia’s premier<br />

education institutions with a student body of more than 3,500<br />

students. The institution continues to attract international<br />

students as 38% of the students comprise nationals from over<br />

70 countries.<br />

UNMC features a fully integrated campus ideal for the researchled<br />

university. The faculties at the Semenyih campus contribute<br />

to the broader research agenda of the university through<br />

research based in Malaysia as well as its home faculties in the<br />

United Kingdom. The university has to its credit, 21% of<br />

postgraduate students of which 178 are registered for research<br />

degrees. The year also saw the establishment of two new<br />

schools, the School of Modern Languages and Cultures and<br />

the School of Psychology.<br />

048

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