Download (2.89 Mb) - Poplar HARCA

Autumn 2012 

HARCA Life 

m a g a z i n e f o r p o p l a r h a r c a r e s i d e n t s 

POPLAR 

2 0 1 2

contact 

Head Office 

167A East India Dock Road, E14 0EA 

info@poplarharca.co.uk 

Neighbourhood Centres 

aberfeldy 

Bromley by Bow 

Burcham street 

Burdett 

hind grove 

limehouse Youth club 

linc centre 

teviot 

trussler hall 

ASB 

Bidding for homes 

Parking contractor 

Emergency services 

police 

Safer Neighbourhood Teams (SNTs) 

Bow east 

Bow West 

Bromley-by-Bow 

east india and lansbury 

limehouse 

mile end east 

crimestoppers 

general enquiries 

adult social care 

children’s services 

council tax 

environmental health 

healthline 

housing Benefit 

parking 

pest and noise nuisance 

streetline 

asB 

hate crime 

Useful Contacts 

0800 035 1991 

020 7510 0500 

020 7515 6794 

020 8709 9700 

020 7093 3549 

020 7538 2553 

020 7515 1005 

020 7531 6199 

020 7538 5748 

020 7987 5764 

020 7510 9770 

07960 031760 

http://bit.ly/reportASB 

5pm-9am 

0845 270 2400 

020 8803 2741 

999 

101 

020 8721 2807 

020 8649 3521 

020 8721 2041 

020 8721 2806 

020 8721 2852 

020 8721 2848 

0800 555 111 

020 7364 5020 

020 7364 5005 

020 7364 5006 

020 7364 5002 

020 7364 5008 

020 7364 5016 

020 7364 5001 

020 7364 5003 

020 7364 5007 

020 7364 5004 

0800 917 5918 

0800 917 5918 

Between 5.00pm and 9am only emergency enquiries will be dealt with. 

On a mobile it may be cheaper to call. Open weekdays 9am to 5pm. 

poplar harca official 

If team are patrolling they may attend reported incidents out of hours. If 

not, messages will be responded to the next working day. 

www.thhs.org.uk 

Estate parking enquiries if you think your vehicle has been towed or 

someone is parked in your bay. 

In emergencies when a crime is happening, someone suspected of a crime 

is nearby, or if someone is injured, being threatened or in danger. 

When situations do not require immediate response 

police@metpoliceuk www.met.police.uk 

http://content.met.police.uk/Borough/TowerHamlets/contact 

Call anonymously with information about crime 

Tower Hamlets Council @towerhamletsnow www.towerhamlets.gov.uk 

Information, advice and assessment for people with learning disabilities, 

physical disabilities, older people and support for carers 

Social services and education including child protection 

Information and advice regarding food safety, health & safety, animal 

wardens 

To find a GP and other health services 

Street parking, paying/appealing a fine, reporting abandoned vehicle, 

permits and information on mobility services 

Pest control advice and get help with problems, complaints or enquiries 

concerning residential and commercial noise. 

Commercial waste service, dumped rubbish, Enviro-Champions, flyposting, 

graffiti, litter and litter bins, pavements, potholes, recycling, rubbish 

collection, street cleaning and street lighting 

24 hours number 

24 hours number 

@poplarharca

POPLAR 2012 4 

Editorial..................................................................2 

News in brief......................................................3 

Nature watch ....................................................5 

Poplar 2012.........................................................6 

Focus ......................................................8 

Community..........................................10 

Annual Repor t 2012 ........................12 

Universal Benefit .............................................14 

dear readers, 

You may have seen our names in previous issues of HARCA Life 

but we’d like to introduce ourselves to you properly, we are, Rouf 

Ahmed, Fran Jefcoate, Gordon Joly and Joan Parrott and together 

we are the resident editorial group. 

We meet regularly to help decide on the content of our next 

edition and try to ensure that as well as all the news you need 

to know, there are some fun items too. 

Do you have a story of local interest? Memories of growing up 

in Poplar or Bow or an historical fact you would like to share? We 

would love to hear from you and put your articles in print. 

HARCA Life is your magazine and with your help we can keep 

it fresh and interesting. We look forward to hearing from you, 

have fun writing your articles. 

Best wishes, 

rouf, fran, gordon and Joan 

1 

Poplar and 

Bow Green 

Network 

launches 17 

Improving Poplar.............................................16 

Get Involved ......................................................18 

Your home.....................................19 

Young people....................................................20 

Your shout ..........................................................22 

Wordsearch.......................................................24 

Profile.....................................................................25 

from l - r: Joan, Rouf, Gordon and Fran 

HARCA 

contents

editorial 

cover: Poplar residents Sadie and 

Makeda Sesay enjoying the Poplar 2012 

Screening event. 

photo: Rehan Jamil 

Editor 

Simone Bresi-Ando 

Design and production 

Syed Pasha 

Mahbub Rahman 

Contributors 

Helen New 

Becky Roberts 

HARCA 2 

What a summer! 

Wow! What a summer we’ve had. I think even the most 

cynical of us have enjoyed the 2012 Olympics and 

Paralympics taking place in our back yard. We all joked 

about volley ball being a major attraction but when it 

came down to it, we embraced the diversity of sports and 

supported the athletes fully. Who’d of thought I’d hear 

grown men get passionate about dressage?! The 

atmosphere has been electric around east London and I 

hope some of you have been lucky enough to get to the 

Olympic Park. 

One of my many highlights was watching our hero, Mo 

Farrah, sprint home to victory on a giant screen at our 

‘Poplar 2012 Screen on the Green’ event at Langdon Park. 

There was a real sense of pride from everyone watching 

and a great vibe amongst the crowd which included you - 

our residents and also visitors from Germany, Switzerland 

and Jamaica. It was hard not to be truly inspired by the 

medals won, stories told and the personal journeys taken 

by these international superstars. 

So onto our journey. The challenge that myself and 

everyone at Poplar HARCA will be rising to, is making 

sure the Poplar area is well placed to take advantage of 

the regeneration opportunities that will come with the 

Olympic legacy over the months and years ahead. 

What will be your legacy? 

Let me know on @stevestride_ph 

HARCA Life is published four times a year. The next issue is due out in December 

2012. If you would like to contribute something, such as a story, poem, photo, letter 

or recipe, please get in touch before November 9, 2012 and send to 

contributions@poplarharca.co.uk or phone 020 7510 0848. 

Printed on 100% recycled paper. 

HARCA Life editorial group 

Rouf Ahmed, Fran Jefcoate, Gordon Joly, Joan Parrott 

harca life is published by poplar harca, 167a east india dock road, london e14 0ea 

and distributed to 8,600 homes in poplar. 

For large print, audio or braille phone 020 7510 0535 

Haddaad Jeclaan lahayd akhbaar ku qoran Soomalli fadlan soo wac 020 75100535

Have you ‘liked’ us on Facebook and do you ‘follow’ us on Twitter? 

DID YOU kNOW that Poplar HARCA has a presence on Facebook 

and Twitter? Since 2011, the communications team has been 

updating our fans and followers on news and snippets of trivia and 

facts about the area. We want to grow our numbers so please take 

a minute to ‘like’ or ‘follow’ us so you can keep up to date too. 

We are also working hard towards revamping the current Poplar 

HARCA website to make it more interactive and user-friendly than 

present. We are creating it with residents views in mind and hope for 

launch before the end of the year. Watch this space… 

Do your bit to bring cheaper 

energy to the borough 

SOME OF YOU could see cheaper energy bills 

thanks to T.H.E Community Power, a new 

energy co-operative. By buying energy in bulk, 

T.H.E. Community Power will give local 

people the chance to switch providers and 

benefit from a cheaper energy tariff. 

All residents have to do is sign up now via 

www.towerhamlets.gov.uk/energy or calling 

free phone 0800 508 8364 to express your 

interest. Registration is free and only takes 

five minutes, there will be no obligation to 

switch. Once 5,000 households have 

expressed their interest by registering, T.H.E. 

Community Power will negotiate with energy 

providers to secure a cheaper deal on your 

befalf. 

no more towing 

3 

poplar harca official 

@poplarharca 

Aberfeldy gets healthy 

IN EARLY SUMMER, a Lottery funded programme 

called ‘Well London’ spoke to 150 residents 

from the Aberfeldy estate and asked them what 

made a healthy community. The aim was to 

involve residents to deliver projects, access 

training and develop solutions to local health 

problems. If you are interested in finding out 

more, being involved or volunteering for this 

project, please contact: Vicky Coakley or Patrick 

Harrison on 020 7515 6794. 

On 1 October the law changes and Poplar HARCA will no longer be able to tow away vehicles 

parked on our estates. We have no control over this. 

If someone is parking in your bay you should call 01992 764520 and let our 

contractor, Elite Car Parking, know. They will issue you with a number to 

display in your vehicle so you will not receive a parking ticket if you park 

somewhere else on the estate until whoever is parked in your bay drives 

away. The vehicle parked in your bay will be ticketed, and we will be treating 

repeat breaches as anti social behaviour and using enforcement powers to 

tackle people who break the parking rules on our estates. 

if you have any queries about this, or anything else to do with parking, please 

call 0800 035 1991. 


news in brief

news in brief 

A summer of action 

Poplar HARCA was successful in court obtaining six 

Injunction Orders against young men causing serious 

trouble in and around the Aberfeldy Estate. 

In July, two of the group were banned from Jura House 

and the surrounding area and one received a 

suspended six-month jail sentence for a breach of a 

previous injunction Poplar HARCA had obtained 

against him. In August, interim injunctions were obtained 

against three other members of this group who were 

each banned from parts of the Aberfeldy estate. One of 

them has been banned from the whole of the Aberfeldy 

area with an exclusion order now in place. 

All of the orders have a power of arrest attached – this 

means if we prove a breach of the order, the individuals 

can be arrested and risk a jail sentence for contempt of 

court. We are also considering serving notices for 

possession in a number of cases which could lead to 

Poplar HARCA 

shortlisted for 

Sustainable 

Housing Awards 

POPLAR HARCA HAS been shortlisted for two 

awards in popular industry 

magazine’s ‘Inside 

Housing’s Sustainable 

Housing Awards 

2012’. 

We have been selected in the ‘sustainable 

housing partnership of the year’ category for our 

Poplar and Bow EcoHomes Pilot where we 

worked with Tower Hamlets Homes, the Institute 

for Sustainability and the Optimum Consultancy. 

We were also nominated for the ‘transformation’ 

category for our work on Leopold Park with PRP 

Architects and Thompson Landscaping. 

We will let you know how we get on in the 

next efdition of harca life. Wish us luck! 


Six injunction orders obtained 

against troublemakers 

people losing their homes. This is because tenants and 

leaseholders are in breach of their contracts with Poplar 

HARCA. This also counts for anyone that if anyone who 

lives or visits a Poplar HARCA tenant or leaseholder 

and is involved with anti-social behaviour. 

With residents’ support, Poplar HARCA will always take 

action against anyone whose behaviour is unacceptable. 

Our success in these court cases were due to local 

residents providing evidence and officers working 

closely with the Police to identify those responsible. If 

you want to report ASB you can do so by contacting 

your housing manager on 0800 035 1991. 

Walks with 

Gordon Joly 

P oplar 


resident, Gordon 

Joly is hosting 

night walks 

through Poplar, 

on Saturdays for 

residents on 

October 6 and 

13 from 6:30pm 

to 8pm. 

The walk will 

highlight recently 

installed lighting 

schemes 

including Chrisp Street Market, 

Lansbury North, Devon’s Estate and 

Poplar Library. The walks will begin and 

end at Poplar HARCA’s head office at 

167a East India Dock Road.

Autumn time 

THE DAYS ARE getting shorter as nature 

prepares for autumn, leaves will very soon 

be turning to all those earthy shades from gold 

to brown and our summer visitors such as 

swallows, swifts and martins are on their way to 

Africa for the winter as well as in a few weeks 

the pipistrelle bats disappearing to go into 

hibernation. 

You might think that there’s nothing much to 

see at this time of year but there’s still a lot of 

activity going on. The squirrels are very busy 

preparing their winter dreys and collecting food 

for the lean months to come, the Canada geese 

are to be heard honking loudly as they fly 

overhead in that distinctive ‘V’ pattern and all the 

creatures are eating as much as possible to put 

on weight for winter. 

I know a lot of you don’t like spiders but I find 

them most fascinating creatures; their webs are 

works of art, so beautifully strung especially 

when dew is on them from a damp autumn 

morning. You’d have to be up very early to catch 

them and it’s also the best time to spot fungi, 

they love the damp conditions and if you look 

closely at most grassy areas; you’ll spot various 

types from the tiny fairy-ring campignon 

mushroom (pictured above) to the much larger 

field mushroom. Our woody areas are full of a 

manner of weird and colourful fungi but please 

remember, that although most are harmless, we 

do have some poisonous 

ones too and it takes an 

expert to know the 

difference. 

Insects had a bad time at the 

start of the summer due 

to all the rain we had, 

particularly the bees 

who have been in 

decline for the last 

couple of years. They 

need all the help they 

can get so I’m going to 

be putting ‘bug hotels’ out for shelter as a lot of 

insects hibernate too. Bug hotels are little 

clusters of hollow tubes that you can hang from 

a fence or hide in a corner, ideal for ladybirds, 

moths and some types of bee to snuggle down 

until spring. We forget about insects when we 

think about wildlife but they have such an 

important role to play in pollinating our flowers, 

fruits and crops; we’d be in terrible trouble 

without them. 

Our green spaces are teeming with life, I hope 

you get out there and enjoy exploring them this 

autumn. 

5 

By Fran Jefcoate 

See your article here – write about something 

you want to share and we’ll publish it in a future issue. 

Send it to: contributions@poplarharca.co.uk 


nature watch

poplar 2012 

POPLAR 2012 


E14 and E3 came together for the biggest olympic weekend 

HUNDREDS OF RESIDENTS turned up to 

watch history being made, records 

broken and British medals won at ‘Poplar 

2012: Screen on the Green’ over a 

weekend in early August, this was one of 

the only free screenings of the Olympics in 

London. 

The event held at Langdon 

Park was an opportunity for 

the local community and 

international visitors to 

celebrate the most exciting 

weekend of the London 2012 

Olympics. 

A crowd of 1500 people attended 

over the two days and included a 

mix of the local community and 

visitors from as far as Germany, 

America and Holland. The 

atmosphere was electric despite rain 

at some points. 

6 

Paul Augarde, project manager for Poplar 

2012 said: ‘Even the rain could not deter 

the enthusiasm for our amazing athletes, 

who were breaking records just

down the road in Stratford. There was a 

lovely international vibe at Poplar 2012. We 

were delighted to bring the Olympics to a 

community that inspired London to be 

chosen as the host for London 2012.’ 

Poplar resident Sandra Chalmers said: 

‘Thank you very much for organising Poplar 

2012. We had a great time on Saturday and 

Sunday. The park came alive with cheers and 

clapping when Murray won Gold! WELL 

7 

DONE and THANk 

YOU for a great 

community event.’ 

We would like to 

give a huge thank 

you to Tower 

Hamlets Council 

for their full 

support with 

this event. 


poplar 2012

focus 

National Fraud 

Initiative 

POPLAR HARCA IS committed to protecting public 

funds. We participate in the National Fraud 

Initiative (NFI) data matching exercise carried out by 

the Audit Commission. An estimated £450 million of 

fraud and overpayments have already been 

identified. 

Data matching involves comparing computer 

records held by one public body against other 

computer records held by the same or another 

public body to see how far they match. This is usually 

personal information. Computerised data matching 

allows fraudulent claims and payments to be 

identified. 

Our participation in NFI will assist in the prevention 

and detection of fraud against Poplar HARCA and 

other organisations within the public sector. To view 

this and find out more, please visit 

www.audit-commission.gov.uk/nfi 

YOUR NAME IN 

LIGHTS? 

We're looking for 

residents interested 

in taking part in a 

fantastic new film 

celebrating Poplar 

and its community. 


Equality and 

diversity charter 

POPLAR HARCA 

HAS now signed 

up to the Chartered 

Institute of 

Housing’s equality 

and diversity charter. 

The charter is a framework that aims 

to help identify what outcomes a fair 

and accessible housing service can 

deliver. 

By signing up to the charter, we want 

to make public our commitment 

towards greater equality and diversity 

in housing. 

To view the framework please visit: 

www.cih.org/equalityand 

diversitycharter 

Young stars, 

old hands and 

wannabes 

may apply! 

We are 

looking for 

people who 

are passionate 

about the Poplar 

area and have a 

willingness to work with a professional film 

team. No acting experience necessary, just get 

in touch. 

If you're interested, please contact Paul Augarde with your 

name, address and contact details to: 

paul.augarde@poplarharca.co.uk or call: 020 7005 7618

The true cost 

of dumping 

POPLAR HARCA WILL spend more than 

£300,000 of your money this year clearing 

furniture and other items dumped on our land. 

This costs each of our 8,776 tenants and 

leaseholders over £34 each year! An amount 

we are sure you would want us to plough back 

in to the services we provide for you. 

Dumping spoils the quality of your home 

environment and puts lives at risk as it increases 

the chances of accidental fires and arson. It may 

also hinder the evacuation of people and access 

of emergency services if a fire does start. 

IT’S AWIDE MISCONCEPTION that young people 

are not interested in discussing policies and 

services which impact the area where they 

live. But at Poplar HARCA we don’t believe 

that and we are consistently impressed by 

the work our young residents do to develop 

the local area. 

We have developed a Youth Empowerment 

Board (YEB) where residents aged 16-25 

years can ensure their views and opinions 

are not forgotten or overcrowded when 

discussing key matters. The YEB has the 

9 

Poplar HARCA has a clear 

policy which forbids rubbish and bulk items 

being left in communal areas. If you need to get 

rid of large waste items Tower Hamlets council 

provides a collection service that costs £15 for 

up to five items. For residents in receipt of 

housing benefit, they are entitled to two, free 

collections each year. For more information or 

to book an appointment please call the council 

on 020 7364 5004. 

‘Young residents do not want to make a difference’…says who? 

Lansbury 

Gardeners 

opportunity to hold Poplar HARCA to 

account by ensuring that they respond to the 

needs of an residents. Members of the YEB 

have been involved in many initiatives 

including policy development, presenting at 

conferences, designing a multi-purpose world 

class youth centre and tackling ASB. 

If you are aged between 16 -25 years, live 

within the Poplar, Bow and Mile End area and 

would like to be involved in the YEB please 

contact, Aleef Ahmed on 020 7510 0587 or 

email: aleef.ahmed@poplarharca.co.uk. 

LANSBURY GARDENERS IS a voluntary gardening organisation with a 

focus on growing food which is run solely by residents. The 

organisation has received funding from Poplar HARCA in the past which 

has been used in a variety of ways. 

In the summer, the organisation started Lansbury Young Gardeners, an 

after school club for children aged 8 to 12. As well as gardening, the 

children spent part of session creating art, often with a link to the 

gardening theme. In addition to the weekly gardening sessions, there are 

organised fruit picking trips and outings to the beautiful and inspiring 

gardens at RHS Wisley in Surrey and RHS Hyde Hall in Essex. Check out 

www.lansburygardeners.org.uk to see what the group does. 


focus

community 


Camera, Lights, 

Actions! 

Poplar HARCA has been awarded funding 

from First Light to re-produce the success of 

2011 by devising another hat-trick of films 

created by young people living in Poplar. From 

September, it is kickstarted with a series of dance 

and drama workshops followed by a shooting and 

editing schedule which will culminate in a local redcarpet 

premiere at a cinema before Christmas! 

To see an example of the films that were produced in 2011 go to http://vimeo.com/17009111 and 

www.4shared.com/video/6v3KofVm/olympic_dreams.html 

For more information, please contact Tessa Dugmore on tessa.dugmore@poplarharca.co.uk 

Volunteering: 

my story by mike Watts 

MIkE WATTS IS the director of Elite Buildings Ltd, a local 

company that provides a lot of essential 

maintenance work for Poplar HARCA as well as being a 

keen golfer who has played for over 25 years. He began 

playing golf when he was young with his father and 

carried this tradition on by teaching his son to play. Mike 

feels that golf is a great sport and one that can be played 

over a very wide age group and skill level. 

Mike was born locally and lived on the Teviot Estate whilst 

growing up and still lives in East London. In his spare time 

Mike volunteers as a community golf coach at the 

Orchard Community Golf organisation which encourages 

more children and young people to get involved in sport. 

Mike decided to volunteer as he wanted to contribute 

something to the local community that he grew up in. 

Mike has supported Poplar HARCA’s Vicky Coakley in 

providing after school golfing sessions for the local 

community in Bartlett Park on a weekly basis from May 

until July. Mike encouraged participants to partake in the 

inter-borough tournament that was held in Bethnal Green 

Gardens on July 21 as part of the school Olympiad 

competition. This is a competition that aims to highlight 

golf as a potential Olympic sport for the 2016 Olympics 

in Rio. 

10

Poplar youth get fit 

AN ExCITING NEW youth-led project in 

Poplar is encouraging local teens to 

get active. Commissioned in partnership 

by Tower Hamlets public health and the 

council, the ‘Get More Here Now’ project 

has been led by local young people 

working with Poplar HARCA and ‘Leaders 

in Community’ over the past few months. 

The project group aims to increase 

confidence amongst their peers with the 

‘My Life, My Choice’ slogan and share 

favourite ways of getting active via social 

networks, be it skateboarding or dancing. 

The project participants have been on 

11 

quite a journey themselves in order to 

become ambassadors and now want to 

get the message out to their peers to 

promote exercise. The group has designed 

promotional material and recently staged 

a launch event led by eight young people 

who packed the day with all-age activities 

including a Zumba dance-off, hula hoops, 

an obstacle course, sack race and 

egg/spoon races. 

Get involved by visiting the group’s Get 

More Here Now Facebook page and 

upload your favourite way to have fun and 

get fit. 

Teviot gets ‘Mad About Meadows’ 

L ONDON IN BLOOM’S: ‘Mad 

About Meadows’ campaign 

have teamed up with Poplar 

HARCA, the Teviot Action Group 

kids’ (Unity) club and Meet The 

Species to improve the 

environment of the Teviot Estate 

by creating new wildflower 

meadows. The project was funded 

by the Big Lottery Fund’s ‘Awards 

for All’ programme and so far, nine 

wildflower areas have been created. 

The meadows have been flowering 

all summer, transforming what were 

once unloved and underappreciated 

grassland into colourful strips of 

wildflower meadows, swarming with 

bees and butterflies. 


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hhomes 

omes 

Property 

Ty Type ype 

QQuantity 

uantity 

Av Average verage 

rent 

(£) ( £) ) 

BBedsit 

edsit 

2210 

10 

773.09 

3. 

09 

1 

BBedroom 

edroom 

11,426 

, 426 

885.59 

5. 

59 

2 

BBedroom 

edroom 

22,492 

, 492 

996.44 

6. 

44 

3 

B 

Bedroom e d droom 

11,768 

1, 

7 6 8 1 1107.34 

0 07. 

3 34 

4 

BBedroom 

edroom 

3341 

41 

1119.45 

19. 

45 

5 

BBedroom 

edroom 

553 

3 

1139.08 

39. 

08 

6 

oor 

r mmore 

ore 

BBedroom 

edroom 

116 

6 

1143.37 

43. 

37 

To Total otal 

SSocial 

ocial 

RRented 

ented 

HHomes 

omes 

66,306 

, 306 

Av Average verage 

rrent 

ent 

ffor 

or 

aall 

ll 

h hhomes 

omes 

997.99 

7. 

99 

OOther 

ther 

mmanaged 

anaged 

hhomes 

homes 

Property 

Ty Type ype 

QQuantity 

uantity 

Leasehold 

Properties 

22,389 

, 389 

SShared 

hared 

OOwnership 

wnership 

9 

Intermediate 

Rent 

227 

7 

Total To otal 

HHomes 

omes 

MManaged 

anaged 

88,704 

, 704 

LLettings 

ettings 

( (year year 

tto 

o 3 

31/3/12) 1/ 

3/ 

12) 

Types Tyy 

pes 

QQuantity 

uantity 

HHARCA 

ARCA 

ttenants 

enants 

888 

8 

HHomeless 

omeless 

44 

Others 

183 

T TTenants 

e n a n t s o oof 

f s ssocial 

o c i a l l llandlords 

a n d 

d l o r d s 7 778 

8 

Total To otal 

3393 

93 

Empty Empty 

Properties Propertie 

s 

Average Avv 

erage 

time time 

to 

re-let 

eempty 

mpty 

hhomes 

omes 

dduring 

uring 

22011–12 

011– 

– 12 

is 

17 

calendar 

days. day 

ys. 

RResponse 

esponse 

ttimes 

imes 

for 

key 

services 

Types TTyy 

pes 

TTelephone 

elephone 

CCalls 

alls 

AAv 

Average verage 

rresponse 

esponse 

ti time me 

116 

6 ssecs 

ecs 

( (target target 

110 

0 ssecs) 

ecs) 

% 

oof 

f ccalls 

alls 

aanswered 

nswered 

992.5 

2. 

5 


990%) 

0% ) 

CCorrespondence 

orrespondence 

% 

aanswered 

nswered 

iin 

n ta target rget 

996.7 

6. 

7 


1100%) 

00% 

) 

13 

RRepairs 

epairs 

PPerformance 

erforma 

n nce 

Emergency 

repairs 

in 

target 

99% 9 9 % 

Urgent 

repairs repairs 

in 

target 

99.4% 99. 

4% 

Routine Ro u t i n e 

repairs 

in 

target 

98.0% 98. 

0% 

SSatisfaction 

atisfaction 

ccompleted 

ompleted 

repair 

94.3% 94. 

3% 

KKept 

ept 

aappointments 

ppointments 

96% 


annual report

universal benefit 

Do you know the benefit 

system is changing? 

THE GOVERNMENT IS changing the benefits 

system and these changes mean that some 

people will get less housing benefit. 

how many bedrooms do you have? 

From April 2013, if you have one or more ‘spare’ 

bedrooms your housing benefit may be reduced. 

This could affect your if : 

l you are 16 to 61 years old 

l you only get a minimal amount of housing 

benefit (for example: if you are working) 

l you are sick or disabled 

You won’t be affected if: 

n you live in a one bedroom flat or bedsit. 

n you or your partner are old enough to receive 

pension credits – in April 2013, this age will be 

61 years and 6 months 

What is a ‘spare’ bedroom? 

Under the new rules, if you have more bedrooms 

than the Government says you need, you will lose 

part of your housing benefit. The Government says 

you need one bedroom each for: 

l an adult couple 

l any other person aged 16 or over 

l two children of the same sex under the age of 

16 

l two children under the age of 10 regardless of 

their sex 

l any other child 

l a carer (who does not normally live with you) if 

you or your partner need overnight care. 

It does not matter how you use any ‘spare’ bedroom, 

the new rules will apply even if: 

l you and your partner need to sleep apart 

because of a medical condition 

l you have a spare room for when relatives stay 

What happens if you have a ‘spare’ 

bedroom? 

If you have one ‘spare’ bedroom your housing 

benefit will be cut by 14% of the rent you pay every 

week. If you have two or more spare bedrooms, you 

will lose 25%. You will then have to pay the 

difference between housing benefit and the rent. 


LiMit ON BeNefitS 

From April 2013, the overall amount of benefit you 

can receive will be capped. 

The Government will add up how much money you 

get from a range of benefits. This includes : housing 

benefit, jobseeker’s allowance, income support, 

employment support allowance, child benefit, child 

tax credit and carer’s allowance. If the total comes 

to more than the maximum amount allowed your 

benefit payments will be reduced. 

The maximum amount of benefit you will be able to 

receive will be: 

l £500 per week for single parents 

l £500 per week for couples with or without 

children 

l £350 per week for single people without 

children. 

This will not apply i.e: 

n you get pension credit or working tax credit 

n a member of your household is claiming 

disability living allowance, attendance allowance, 

industrial injuries benefits or the support 

element of employment support allowance. 

do you have a disability and need 

overnight care? 

If you are of working age, have a disability and need 

a ‘spare’ bedroom so that a carer can stay overnight 

you should contact Tower Hamlets council as soon 

as possible so that staff can help you keep more of 

your housing benefit. 

changes to council tax benefit 

From April 2013, if you are of working age and claim 

council tax benefit, the amount of support you 

receive may be cut. This is because the Government 

is reducing the amount of money available and 

asking local councils to run their own schemes. 

example 

Bob and sandra are both 46. they live alone in 

a 3-bedroom home. their rent is £120 a week. 

for benefit purposes the government says they 

need 1 bedroom. 

from april 2013 their housing benefit will be 

cut by 25%. they will now need to pay £30 

every week towards their rent.

What should i do? 

If you are worried about being able to afford to pay 

your rent from April 2013 you should ask for advice 

now. If you don’t pay your rent you could lose your 

home. You can also: 

l consider moving to a smaller home or taking in 

a lodger 

l contact the council to ask about extra financial 

help. Council’s have a limited amount of money 

available to make discretionary payments 

towards housing costs. 

l make sure you are claiming all the benefits you 

can – for example, money to help with the 

costs of a disability, seek advice 

l try to find some paid work to increase your 

income 

account 3 

1-9 Birkbeck St, E2 

020 7739 7720 

account3.org.uk 

BYm 

21 Henriques St, E1 

020 7488 1831 

Bromley By Bow centre 

St Leonard’s St, E3 

020 8709 9737 

bbbc.org.uk 

citizens advice Bureau 

32 Greatorex St, E1 

020 7247 1050 

adviceguide.org.uk 

chinese association of tower 

hamlets; Sailor Pl 680 

Commercial Rd, E14 

020 7515 5598 

city gateway 

Ensign Court, 28 Ensign St, E1 

020 3189 0405 

citygateway.org.uk 

city Jobcentre plus 

60 Commercial Rd E1 

0845 604 3719 

consumer credit counselling 

service 

0800 138 1111 cccs.co.uk 

debt advice foundation 

0800 644 60 89 

debtadvicefoundation.org 

directgov website 

direct.gov.uk/jobseekers 

island advice rights shop 

296 Bethnal Green Rd, E2 

020 7739 4173 

island-advice.org.uk 

island advice centre 

Island House, Roserton St, E14 

020 7987 9379 

island-advice.org.uk 

legal advice centre 

University House 

104 Roman Rd, E2 

020 8980 4205 

legaladvicecentre.org.uk 

limehouse project 

Cheadle House, 

Copenhagen Place E14 

020 7538 0075 

limehouseproject.org.uk 

london community credit 

Union 

020 7729 9218 

londoncu.co.uk 

national debt line 

0808 808 4000 

nationaldebtline.co.uk 

osca somali advice project 

Concordia Community Centre 

420 Burdett Rd, E3 

praxis 

Pott St E2 

020 7729 7985 praxis.org.uk 

15 

example 

John and patricia have 4 children. 3 

girls aged 2, 4 and 8 and a boy of 7. 

they live in a 4-bedroom home. 

their rent is £150 a week. 

for benefit purposes the 

government says they need 3 

bedrooms. 

from april 2013 their housing 

Benefit will be cut by 14% - so they 

will need to pay £21 every week 

towards their rent. 

We know that many residents are worried about what all this 

could mean. Free confidential advice is available: 

poplar Jobcentre plus 

13 Dod St, E14 

0845 604 3719 

Quaker social action 

020 8983 5043 

quakersocialaction.com 

st hilda’s east community 

centre 

18 Club Row, E2 

020 7739 8066 

skillsmatch 

8 Heron Quays 

Canary Wharf, E14 

020 7364 3727 

south Bromley forum 

27 Aberfeldy St, E14 

020 7987 9584 

stifford tJrs 

The Stifford Centre, 

2-6 Cressy Place, E1 

020 7790 3632 stifford.org.uk 

tower hamlets law centre 

214 Whitechapel Rd, E1 

020 7247 8998 thlc.co.uk 

toynbee hall 

Toynbee Hall 

28 Commercial St, E1 

020 7247 6943 

capitalise.org.uk 

turn2us 

turn2us.org.uk, 

0808 802 2000 


universal benefit

Improving Poplar 

Stroudley Walk 

ON AUGUST 16, the council’s planning 

committee gave the go ahead for the 

regeneration of Stroudley Walk. This will mean the 

provision of 130 new homes to replace Warren 

House and other housing. The mixed tenure 

scheme will include new family homes as well as 

new shops and public realm works. We expect the 

work to start within the next 12 months. 

Chrisp Street Shopping Centre 

T ALkS ARE CONTINUING with our regeneration 

partners on the regeneration of Chrisp Street 

Market. We expect to have a scheme that will be 

ready to announce to the world by the end of the 

year, so watch this space for further information! 


Bartlett Park consultation 

AFTER MANY YEARS of talks and planning 

with the council, Poplar HARCA are 

about to begin a consultation exercise on the 

replacement of the Cotall Street block 

adjacent to Bartlett Park. 

The council owned block made the national 

press because of the squatters that moved in 

after the residents had left. The squatters 

caused much distress to local residents before 

and a major Police exercise was mounted to 

evict them so the block could then be 

demolished. 

The proposed scheme, backed by the Mayor 

of Tower Hamlets will include 150 new 

homes, many aimed at families to help reduce 

the overcrowding in the borough. The 

scheme will include a cafe as well as a 

Waterside Centre that will maximise the 

relationship between the park and the canal. 

Giving local people the opportunity to 

experience boating in the heart of Poplar.

The BBCs ‘Flowerpot Gang’ comes to Teviot 

AIRED IN EARLY September, 

BBC1’s ‘Flowerpot Gang’ 

show with presenters Anneka 

Rice, Phil Tufnell and Joe Swift 

came to the Teviot estate to 

help the local residents 

transform an area into a 

working community garden. 

17 

Many varieties of colourful 

flowers have been planted, 

raised growing beds built, 

artwork created and benches 

made from reclaimed wood 

installed in order to transform 

the space into somewhere 

the community can enjoy. 

The project also provided a 

rare opportunity for 

residents, both old and young, 

to work together to create 

something both groups can 

enjoy. The garden will now be 

managed and developed by 

local residents. 

The garden was featured in 

the final episode of the BBC 

series. 

Poplar and Bow Green Network launches 

IN MID-SEPTEMBER, the Poplar 

and Bow Green Network 

launched with a lively and wellattended 

event for new 

members held at Tower 

Hamlet’s Cemetery Park. The 

independent network 

supported by Poplar HARCA, 

Tower Hamlets Homes and 

Tower Hamlets Cemetery 

Park, is a platform for groups 

and individuals to support each 

other in creating a more 

sustainable place and 

community within the area. 

The network involves local 

resident groups and individuals 

undertaking sustainable 

activities like community 

gardeners, walking groups, 

biodiversity interest groups, 

material reuse projects as well 

as initiatives to help reduce 

energy bills. Beyond providing 

practical face-to-face support 

between members it also 

offers an online forum helping 

residents to share knowledge, 

post events and collaborate 

with funding applications. 

Overall the network will help 

ensure that individual projects 

have the best chance of 

surviving while pulling people 

together with wide-ranging 

knowledge, skills and 

experience around this vitally 

important area. 

If you’d like to join this free, 

independent network or find 

out more, please contact: 

Nick Martin, Environmental 

innovation coordinator 

nick.martin@poplarharca.co.uk 

07957 491 030. 


Improving Poplar

i 

get involved HARCA18 

Poplar 

D URING 


THE SUMMER, we asked 3,000 

residents of Poplar and Bow, “What do 

you love about where you live?” 

We wanted to focus on the positive attributes 

of this very special part of London and the way 

we can build on those strengths in the 

community. 

We consulted children, young people and the 

older community to playgroups, bingo teams, 

gardening enthusiasts, estate boards and 

schools. 

They were asked to either draw or write what 

they love about where they live on colourful 

plastic postcard. The postcards were then 

displayed at our head office on East India Dock 

Road (pictured above)and on other buildings 

around the market. 

The project was a colourful and interactive way 

to celebrate the local area and highlight why 

we should all be proud to live in this undercelebrated 

gem of the East End. 

Lighter Linc - weekly healthy eating group 

LIGHTER LINC IS a weekly healthy eating group 

that aims to bring residents together to 

explore healthier lifestyles. 

Every Wednesday, the group meet to share 

and taste healthy foods, check their weight, BMI 

and blood pressure. The group also conduct 

walks, exercise sessions and often invite guest 

speakers are invited along. 

Last Christmas the group cooked a three 

course meal with all the trimmings. Each 

member brought something to cook and it 

was great to share each other’s recipes. 

If you would like you to get involved with the 

group that meet every Wednesday at 6pm, 

please contact Joan Parrott: 07946 062337 

The first two weeks are free and then £1 per 

week there after. 

It takes place at: 

Gayton House community room 1, 

Chilton Road, E3

fire safe – are you? 

kEEPING OUR HOMES smelling nice is a 

multi-million pound industry. 

We’re sold numerous gadgets 

such as scented candles, 

incense sticks, plugins, sprays 

etc. just to keep our homes 

reminiscent of a rather nice 

garden or dreamy tropical place. I 

doubt fire safety came into your minds 

when buying these things but, when 

using candles and plugins, firesafety should 

be at the forefront. 

Recently, several fires have occurred where 

plastic baths have been set alight by scented 

candles that have been placed on them. In 

order to prevent such incidents, it is important 

to always place your candles/tea lights in a 

suitable, fire-resistant candleholder. Always 

ensure the candleholder holds the candle/tea 

light firmly and do not position them on 

surfaces that can melt, such as bath surrounds 

19 

or are uneven. 

Plug-in air fresheners also 

present potential fire hazards 

and have caused a number 

of fires too. To reduce 

the chance of this; 

ensure the plug-in air 

remains upright and are 

never covered. Read the 

instructions on the packet carefully 

before use, to ensure you are using 

them safely and correctly. 

Remember, having a smoke alarm is a basic, free 

and lifesaving thing you can do. By phoning the 

London Fire Brigade on 0800 028 4428, they 

will visit you to perform a free home fire safety 

check and fit a good quality smoke alarm (fitted 

with a 10 year battery) - all free of charge if 

you don't already have one. You can also 

arrange a visit via their website: www.londonfire.gov.uk/homefiresafetyVisit.asp. 

Here are some frequently asked questions about smoke alarms: 

Q: how often should i check these and 

replace batteries? 

a. Test your smoke alarms monthly using the 

test button. If your smoke alarm is 

battery-operated, replace your 

batteries annually (unless you 

have a ten-year battery) or 

whenever required. 

Q. i have a ‘wired-in’ 

smoke alarm fitted 

by poplar harca, 

what do i do if it 

doesn’t work? 

a. Contact us on our 

usual freephone number 

0800 035 1991 to report it 

and we’ll go from there. 

Q. my alarm is making a chirping noise. how 

can i stop this? 

a. Smoke alarms chirp if the battery runs low, 

this includes the ‘wired-in’ type which also 

have a back-up batteries to ensure that the 

alarm will still work during a power failure. 

Change your battery to stop the chirping. 

Q.is there anything else i can do 

to maintain my smoke 

alarms? 

a. Carefully vacuum 

them periodically. This 

reduces the dust build-up 

thereby helping to 

prevent false alarms. 

Q. how can i obtain a 

smoke alarm free of charge? 

a. On request from the London 

Fire Brigade by calling 0800 028 4428 

or visiting their website: www.londonfire.gov.uk/homefiresafetyVisit.asp 


your home

young people 

My Poplar 

by Pheobe Deary 

PHEOBE DEARY IS 17 and studies at Cambridge 

Heath Sixth Form. We recently visited her at the 

Aberfeldy centre where she is working towards 

getting the Duke of Edinburgh award. She is also a 

contender in the Tower Hamlets Young Mayor race. 

name: Pheobe Deary, 

age: 17 

college: Cambridge Heath Sixth Form 

What is your favourite subject? 

Politics because I like to get engaged with everyday 

news. 

What kind of projects are you involved with? 

I am involved with a Duke of Edinburgh project 

which means I get to be involved in lots of different 

things. We go on expeditions and residentials and 

we also get to work with the elderly community. 

We recently worked on community gardens and 

were involved with the BBC Show, ‘The Flowerpot 

Gang’. 

What are your hopes for the future? 

I hope to go onto university and study law. 

Who is your inspiration? 

THE CONSTRUCTION OF what 

will be the Spotlight Youth 

Centre and Langdon Park 

Sixth Form is well under way 

as the 'topping out' ceremony 

of the building, celebrated in 

July marks the final stages of 

the concrete structure being 

erected. 

The centre is a the 

culmination of a partnership 

between Poplar HARCA, 

Langdon Park School, Poplar 

Boys and Girls Club and the 


that tops it off! 

London Borough of Tower 

Hamlets and the result of a 

consultation with over 1,600 

young people from across the 

borough. It will boast state of 

the art recording, producing 

and performance spaces as 

well as creative programmes; 

all to be launched in 2013. 

This is part of our offer to aid 

the huge amounts of creativity 

in Tower Hamlets. 

The event consisted of 

speeches from Juliana Ben 

20 

I don’t really have an inspiration, I just like to 

motivate myself! 

What do you like about the poplar/Bow area? 

I like the youth centres and facilities, there are a lot 

of opportunities for young people. 

What would you do to change the area? 

I am not sure that young people in the area really 

take advantage of the opportunities open to them; I 

think that should be changed. 

spotlight Youth centre has its ‘topping out’ ceremony 

Salem, chair of Poplar HARCA 

Youth Empowerment Board, 

Nahimul Islam, Young Mayor of 

Tower Hamlets and John Parry, 

a representative from Langdon 

Park School as well as input 

from Cllr Rania khan and Jim 

Fitzpatrick MP. A huge 

Spotlight banner was unveiled 

(pictured above) as a 

trowelled finish was applied to 

the final pour of concrete to 

the roof. Local Artists, ‘Armz 

and Outlaw’ also performed as 

the group walked to the roof.

Here is another chance for under 7’s to have fun and colour in this picture. Please send to 

HARCA Life colouring competition, 167A East India Dock Road, E14 0EA by november 1 

2012. The prize is a £20 voucher for the Early Learning Centre. Please let us know if you want 

it returned. the winner of the summer competition was Josh from lansbury West. Well done! 

name: 

address: 

21 

age: 

phone (parent/carer) 


young people

your shout 


We asked local 

people which word 

or phrase best 

summed up the 

Olympic and 

Paralympic 

Games

23 


your shout

wordsearch 

Find 15 autumn themed words in our grid below to win £25 worth of Love 2 Shop high street 

vouchers which can be spent at 85 leading retailers. 

send this page to the address below with your circled answers to the address below no later 

than november 1, 2012. 

harca life word search competition 

C/O Communications Team 

167A East India Dock Road 

London E14 0EA 

the winner of the summer issue’s word search was mr. laryea. 

APPLE 

AUTUMN 

BROWN 

COLOURFUL 

FALL 

FIREWORkS 

FOOTBALL 

HALLOWEEN 


AUtUMN theme 

find and circle the following hidden words in the grid above 

JUMPER 

LEAVES 

ORANGE 

POPLAR 

PUMPkIN 

SOUP 

SUNSET 

YELLOW

Putting the spotlight on the Spotlight team 

THE POPLAR HARCA Youth 

Service now includes the 

Spotlight Youth Centre team. Helal 

Ahmed, the youth services manager 

will manage the centre, supported 

by strategic development managers, 

Blossom Young and David 

Pilkington. Together, Helal, Blossom 

and David will be responsible for making sure 

that Poplar’s young people get the world-class 

opportunities that they deserve. 

What do you think are the biggest challenges 

poplar harca has? 

helal: Continuing to provide a high quality 

service for local people and sticking to 

our commitment to provide a worldclass 

service for Poplar, Bow and Tower 

Hamlets young people. 

david: Helping young people to see there are 

other opportunities for them and to 

raise their aspirations. 

What do you love about working for poplar 

harca: 

david: In the organisation, there’s a real passion 

for change. We have a big vision for a 

small area, this is quite unique. I really 

like the way the centres and housing 

works together to help build a 

community. 

helal: As an organisation, we have set standards 

and won awards for our work. We have 

taken risks only when there’s been a 

benefit to local people – Poplar HARCA 

puts money where it’s mouth is and it 

has paid off! 

from l - r: Blossom Young, helal ahmed and david pilkington 

25 

Blossom: There’s something about 

this community which draws people 

to it. It has its challenges – the 

deprivation but, there’s a drive in 

people in the area to make it better. 

if you could change one thing about 

poplar, what would it be? 

helal: I would cut some of the beauracracy in 

place to make things smoother and 

quicker to execute. 

david: Things are changing already; the 

regeneration of Chrisp Street, more 

infrastructure into the area which in turn 

attracts more people. But, I would also 

like to see more coffee shops. 

Blossom: There are lots of organisations doing 

the same thing, more collaborative 

working is needed. The gaps need to be 

recognised and then filled. I also think the 

distribution of resources are not always 

as effective as they could be. 

thoughts for the future: 

helal: It would be great if we, as an 

organisation could recognise our 

strengths and play to that and where 

we’re weak, partner with organisations 

that have the expertise. We’re great at 

supporting grass roots organisations and 

building their capacity. A lot of these 

organisations have gone on to be fully 

fledged businesses in their own right, I’m 

proud of that. 


profile

Changes to Parking scratchcards for visitors 

FROM OCTOBER 8, you can buy scratch 

cards from Poplar HARCA for your 

visitors to park in designated bays on our 

estates. If you have Tower Hamlets 

scratchcards these are still valid until 

December 31, 2012. From January 1, 2013 

they won’t be. We don’t accept cash but you 

can pay for scratchcards by postal order, credit 

or debit card or cheque. 

Visitors can also use ‘contractor’ or 

‘authorised vehicle’ marked bays on Poplar 

HARCA estates between 5.30pm - 8.00am 

from Monday to Sunday (if available) as long 

as a valid parking scratchcard is displayed. 

Current use of tower 

Hamlets scratchcards 

Tower Hamlets scratchcards last a maximum 

of five hours between Monday and Fridays. 

Providing the cover is at least until 10.30pm, 

the scratchcard will be valid until 8am the 

INITIAL DEMOLITION NOTICE 

SECTION 138A AND SCHEDULE 5A OF THE HOUSING ACT 1985 AS AMENDED 

THIS NOTICE IS GIVEN by Poplar HARCA of 167a East 

India Dock Road, E14 0EA (“the Registered Provider”) 

The Registered Provider is required by Schedule 5A of 

the Housing Act 1985 as amended (“the Act”) to publish 

the following information: 

INTENTION TO DEMOLISH 

The Registered Provider intends to demolish the 

following properties (the “Relevant Premises”): 

•1-18AdamsHouse,BlairStreet,LondonE140NS 

•1-15ArapilesHouse,BlairStreet,LondonE140PH 

•1-23AtheniaHouse,BlairStreet,LondonE140PA 

•1-12GazeHouse,BlairStreet,LondonE140PR 

•1-24HelenMackayHouse,BlairStreet,LondonE14 

0PW 

•1-18JervisBayHouse,BlairStreet,LondonE140PP 

•1-18JonesHouse,BlairStreet,LondonE140NT 

•1-18RitchieHouse,BlairStreet,LondonE140PS 

•1-18SamMarchHouse,BlairStreet,LondonE140PG 

REASON FOR DEMOLITION 

•DemolitionoftheRelevantPremisesisnecessaryfor 

amajorredevelopmentschemetoregeneratethe 

area. This is known as the Aberfeldy Village 

Regeneration project which has recently obtained 

planning consent to demolish 297 existing dwellings 

and to provide up to 1,176 new homes on the 

Aberfeldy Estate. In addition, the regeneration will 

deliver 11,231 m2 of high quality public open space 

and public realm, 1743m2 of new retail space, 826m2 

of new community and faith space, 960m2 of new 

space for health facilities. 

DEMOLITION PERIOD 

•TheRegisteredProviderintendstodemolishthe 

Relevant Premises by 11 July, 2019 being no more 

than seven years after the date of service of this 

Notice and being a reasonable period within which to 

carry out the proposed demolition. 

Date by which the initial Demolition Notice shall no 

longer have effect 

•ThisNoticewillceasetobeinforceon11July,2019 

unless previously revoked under the provisions of 

Paragraph 3 Schedule 5A of the Act. 

Effect of the Initial Demolition Notice 

•WhilstthisNoticeremainsinforcetheRegistered 

Provider will not be under an obligation to make such 

agrantasismentionedinSection138(1)oftheActin 

respect of any claim made by you to exercise the 

Right to Buy or Right to Acquire in respect of any of 

the Relevant Premises. 

This Notice does not prevent:- 

(i) you from making a claim to exercise the Right to 

Buy or Right to Acquire 

(ii) you taking such steps pursuant to Part V of the 

Act in connection with any such claim up to the 

point of operation of Section 138 (1) of the Act 

(iii) the operation of Section 138 (1) in most 

circumstances when this Notice ceases to be in 

force but 

If the Registered Provider subsequently serves a Final 

Demolition Notice in respect of the Relevant Premises, the 

Right to Buy or Right to Acquire will not arise in respect of 

the Relevant Premises while that Notice is in force and any 

existing claim will cease to be effective. 

following morning. At weekends, visitors 

need only one scratchcard for a Saturday or 

Sunday (all day). For instance, if a scratchcard 

is placed in the vehicle to last up until 

10.30pm on a Friday 

night, then another 

scratchcard must be 

placed in the vehicle by 

8am on the Saturday 

morning. This will 

expire at 8am on the 

Sunday morning 

when another 

scratchcard must be 

placed in the 

vehicle. Only one 

scratchcard can be 

displayed at any 

one time. This 

will only be until 

December 31, 

2012. 

RIGHT TO COMPENSATION 

•YoumayhavearighttocompensationunderSection 

138C of the Act in respect of certain expenditure 

incurred if at the time when this Notice is served on 

you there is already an existing claim to exercise the 

Right to Buy in respect of the Property. In such 

circumstances if within the period of three months 

beginning with the date when the Initial Notice comes 

into force (“the Operative Date”) you serve on the 

Registered Provider a written notice claiming an 

amount of compensation, the Registered Provider 

shall pay that amount to you. 

•Compensationisinrespectofexpenditure 

reasonably incurred by you before the Operative 

Date in respect of legal and other fees and other 

professional costs and expenses payable in 

connection with the exercise by you of the right 

to buy. 

•Yourclaimmustbeaccompaniedbyreceiptsorother 

documents showing that you have incurred the 

expenditure in question. 

• The Operative Date of this notice is 11 July, 2012 

being the date a copy of this notice was served on 

the tenants of the Relevant Premises 

Poplar HARCA at 167a East India Dock Road, E14 0EA 

or on 0800 035 1991 or at info@poplarharca.co.uk 

Dated this 11th day of July, 2012 

Andrea Baker, 

Director of Housing

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