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Public Transport-The development of the Dresden tram

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<strong>The</strong> <strong>development</strong> <strong>of</strong> <strong>the</strong> <strong>Dresden</strong> <strong>tram</strong> into <strong>the</strong> backbone <strong>of</strong> public<br />

transport<br />

Hans-Jürgen Credé<br />

Member <strong>of</strong> <strong>the</strong> board<br />

Director operations and human resources<br />

DVB AG<br />

We keep <strong>Dresden</strong> moving


DVB is <strong>the</strong> main mobility provider in <strong>Dresden</strong><br />

DVB in figures in 2010<br />

Employees<br />

Apprentices<br />

Routes<br />

1 683<br />

150<br />

12 <strong>tram</strong> routes<br />

28 bus routes<br />

4 ferry routes<br />

1 funicular,<br />

1 suspension railway<br />

We keep <strong>Dresden</strong> moving<br />

Fleet<br />

166 light rail vehicles (low floor)<br />

18 Tatra <strong>tram</strong> cars (high floor)<br />

145 buses (low floor)<br />

5 ferry boots, 1 car ferry<br />

4 cable cars<br />

Ridership<br />

passengers p. a. 145.7m<br />

growth compared to last year + 1.2m<br />

Economic data<br />

turnover 100.7m EUR<br />

cost recovery rate 75.0 %<br />

(incl. infrastructure)<br />

loss compensation 39.4m EUR<br />

rides per inhabitant 250<br />

Network<br />

130 km<br />

248 km<br />

2<br />

Passenger<br />

share<br />

71%<br />

29%


<strong>Dresden</strong> can look back on a long, uninterrupted tradition as a „<strong>tram</strong> city“<br />

26.09.1872 Opening <strong>of</strong> <strong>the</strong> first horse drawn <strong>tram</strong> 6.07.1893 First electric <strong>tram</strong> in operation<br />

23.07.1945 <strong>The</strong> <strong>tram</strong> is back in <strong>the</strong> destroyed city centre<br />

We keep <strong>Dresden</strong> moving<br />

3


<strong>The</strong> <strong>Dresden</strong> <strong>tram</strong> system was worn out at <strong>the</strong> time <strong>of</strong> Germany‟s<br />

reunification<br />

We keep <strong>Dresden</strong> moving<br />

4


Service quality was only acceptable for captive-riders<br />

We keep <strong>Dresden</strong> moving<br />

5


<strong>The</strong> 1990s were decisive years for <strong>the</strong> <strong>Dresden</strong> <strong>tram</strong><br />

Bad condition <strong>of</strong> <strong>the</strong> infrastructure<br />

100m € gap in cost coverage p. a.<br />

Cost reduction scenario was<br />

discussed: conversion up to 50%<br />

<strong>of</strong> <strong>the</strong> <strong>tram</strong> network to bus<br />

But <strong>the</strong> <strong>Dresden</strong> public and <strong>the</strong><br />

City <strong>of</strong> <strong>Dresden</strong> expressed <strong>the</strong>ir<br />

support for <strong>the</strong> <strong>Dresden</strong> <strong>tram</strong><br />

Round table discussions resulted<br />

in <strong>the</strong> <strong>Dresden</strong> <strong>Transport</strong> Plan,<br />

passed <strong>the</strong> <strong>Dresden</strong> City Council in<br />

1994<br />

A “pilot line” should show how to<br />

transform a traditional <strong>tram</strong><br />

network into a modern light rail<br />

system<br />

We keep <strong>Dresden</strong> moving<br />

<strong>Dresden</strong> <strong>Transport</strong> Plan 1994:<br />

“<strong>The</strong> <strong>tram</strong> is <strong>the</strong> backbone <strong>of</strong><br />

<strong>the</strong> <strong>Dresden</strong> PT.”<br />

“… stepwise <strong>development</strong><br />

into a light rail system …”<br />

“<strong>The</strong> route Gorbitz – City<br />

centre – Prohlis is initially<br />

intended for a Pilot Scheme<br />

Light Rail.”<br />

6


Modernising a traditional <strong>tram</strong> system into a modern light rail system is a<br />

very complex process<br />

I<br />

Coordination <strong>of</strong> <strong>the</strong><br />

linkage to politics<br />

and public<br />

administration<br />

Determination <strong>of</strong><br />

functions, planning<br />

procedures, and<br />

financing<br />

responsibility<br />

We keep <strong>Dresden</strong> moving<br />

Important fields <strong>of</strong> action<br />

II<br />

Development <strong>of</strong><br />

<strong>tram</strong> infrastructure<br />

As basis for <strong>the</strong><br />

quality <strong>of</strong> network<br />

coverage and <strong>the</strong><br />

product<br />

<strong>development</strong><br />

III<br />

Product<br />

<strong>development</strong> in <strong>the</strong><br />

PT sector<br />

Implementation <strong>of</strong><br />

customer<br />

expectations<br />

regarding to PTquality<br />

and value for<br />

money<br />

7<br />

IV<br />

Restructuring <strong>of</strong> <strong>the</strong><br />

company<br />

Customer-oriented<br />

structure and<br />

process<br />

optimisation<br />

Rationalisation<br />

Change in<br />

corporate culture


I. Changing <strong>of</strong> traditional <strong>tram</strong> systems requires a strong interaction<br />

between <strong>the</strong> spheres <strong>of</strong> politics, administration and <strong>the</strong> company<br />

middle and long term alignment <strong>of</strong><br />

<strong>tram</strong> network <strong>development</strong><br />

complexity <strong>of</strong> track modernisation<br />

within public road space<br />

difficulties concerning political<br />

promotion because realisation is<br />

possible only step by step and<br />

benefits are not known at once<br />

We keep <strong>Dresden</strong> moving<br />

8


Planungskreislauf Linkage between <strong>the</strong> zur spheres Gestaltung <strong>of</strong> politics des and ÖPNV-Angebotes <strong>the</strong> market takes place der DVB in AG<br />

(iterativer communicative Planungsprozess)<br />

planning procedures between <strong>the</strong> City <strong>of</strong> <strong>Dresden</strong> and <strong>the</strong> DVB<br />

Guidelines<br />

City <strong>of</strong> <strong>Dresden</strong><br />

• Urban and traffic planning<br />

authority<br />

• Responsible for <strong>the</strong> streets<br />

• PT authority<br />

• Owner (indirectly through<br />

TWD GmbH<br />

<strong>Transport</strong> political,<br />

Finance political<br />

Environmental political<br />

City planning political<br />

Economical<br />

City council<br />

Planning,<br />

PR,<br />

Promotion<br />

We keep <strong>Dresden</strong> moving<br />

Communicative planning<br />

process:<br />

Analysis<br />

•Costs<br />

•Demand<br />

•Success<br />

Tasks <strong>of</strong> planning:<br />

System design<br />

Network planning<br />

Service planning<br />

Planning <strong>of</strong><br />

Intermodal links<br />

Realisation<br />

Survey<br />

Dresdner Verkehrsbetriebe<br />

• Development <strong>of</strong> markets<br />

• Infrastructure and product-<br />

planning for PT<br />

• Customer communication,<br />

marketing, sales<br />

• PT-operator<br />

• Owner <strong>of</strong> <strong>tram</strong>s, busses,<br />

ferries and cable cars<br />

• Owner <strong>of</strong> <strong>tram</strong><br />

infrastructure<br />

9


<strong>The</strong> PT-company needs to have <strong>the</strong> competence and resources to help<br />

with <strong>the</strong> design <strong>of</strong> <strong>the</strong> changing process for mobility in <strong>the</strong> city<br />

PT<br />

planning<br />

&<br />

market<br />

research<br />

PT management<br />

+ marketing<br />

We keep <strong>Dresden</strong> moving<br />

service design<br />

in PT<br />

DVB<br />

operation<br />

+ maintenance <strong>of</strong><br />

rolling stock<br />

shift planning sales …<br />

PT infrastructure<br />

10


Financing <strong>of</strong> PT is ensured by <strong>the</strong> holding TWD<br />

<strong>The</strong> company is 100% in municipal influence<br />

100 % 100 %<br />

60 %<br />

100 % 100 %<br />

42 %<br />

51 %<br />

40 %<br />

Gesellschaft für<br />

Immobilienwirtschaft<br />

mbH<br />

real estate<br />

property and<br />

management<br />

Energieverbund<br />

<strong>Dresden</strong> GmbH<br />

supply <strong>of</strong> power,<br />

gas, water;<br />

grid operator;<br />

district heating<br />

dd it<br />

<strong>Dresden</strong>-IT<br />

GmbH<br />

information<br />

technology<br />

services<br />

We keep <strong>Dresden</strong> moving<br />

City <strong>of</strong> <strong>Dresden</strong><br />

100 %<br />

Technische Werke <strong>Dresden</strong> GmbH<br />

(TWD)<br />

Dresdner<br />

Verkehrsbetriebe<br />

AG<br />

public transport<br />

provider<br />

TWD<br />

Betriebsgesellschaft<br />

mbH<br />

facility<br />

operator <strong>of</strong><br />

<strong>Dresden</strong><br />

Congress Centre<br />

Directors:<br />

Hans-Jürgen Credé<br />

Reiner Zieschank<br />

N D<br />

Objektgesellschaft<br />

Kongresszentrum<br />

Neue Terrasse<br />

<strong>Dresden</strong> GmbH<br />

owner <strong>of</strong> <strong>Dresden</strong><br />

Congress Centre<br />

11<br />

Stadtreinigung<br />

<strong>Dresden</strong> GmbH<br />

waste<br />

management,<br />

city cleaning


Since DVB is sufficiently financed by TWD it is possible to get fur<strong>the</strong>r<br />

funding for modernising infrastructure<br />

Structure <strong>of</strong> mixed financing for investments:<br />

Federal government<br />

municipality traffic financing law (GVFG)<br />

for projects with more than 50m €<br />

fundings for infrastructure up to 75%<br />

fundings for vehicles up to 50%<br />

Total financing requirements (1 200m Euro)<br />

We keep <strong>Dresden</strong> moving<br />

Saxony<br />

Funds in line with <strong>the</strong><br />

Saxon Investment<br />

Programme (LIP)<br />

Dresdner<br />

Verkehrsbetriebe<br />

financing by<br />

depreciation / holding<br />

12


II. <strong>The</strong> main focus <strong>of</strong> infrastructure <strong>development</strong> was on reconstruction<br />

Ri. Radebeul und Weinböhla<br />

Reconstructed <strong>tram</strong> tracks<br />

Realised extensions<br />

Extensions planned or under construction<br />

Need for action<br />

We keep <strong>Dresden</strong> moving<br />

Tracks with temporary speed restrictions in km<br />

49,0<br />

1990<br />

1991<br />

42,4 39,437,5<br />

1992<br />

1993<br />

30,4<br />

26,3 24,2<br />

1994<br />

1995<br />

18,5<br />

1996<br />

1997<br />

12,8 13,9 11,8 9,8 10,5 9,5 8,7 7,9 9,7 8,6 9,8 10,3<br />

1998<br />

1999<br />

2000<br />

2001<br />

13<br />

2002<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

2008<br />

2009


A complex measurement was <strong>the</strong> realisation <strong>of</strong> <strong>the</strong> „pilote line“ as a<br />

connection between two large residential areas with <strong>the</strong> city centre<br />

Ri. Radebeul und Weinböhla<br />

Gorbitz<br />

1995 ca. 30 000 inhabitants<br />

2009 ca. 20 000 inhabitants<br />

Existing <strong>tram</strong> network<br />

Extension planned or under construction<br />

Pilot line<br />

City centre<br />

Residential areas Gorbitz, Prohlis<br />

We keep <strong>Dresden</strong> moving<br />

Prohlis<br />

1995 ca. 20 000 inhabitants<br />

2009 ca. 12 000 inhabitants<br />

14


Realisation <strong>of</strong> <strong>the</strong> “pilot line” in partial stages – according to <strong>the</strong> progress <strong>of</strong><br />

<strong>the</strong> joint planning between <strong>the</strong> City <strong>of</strong> <strong>Dresden</strong> and <strong>the</strong> DVB<br />

Accessible stop with year <strong>of</strong> completion<br />

Completed route section<br />

Route section still to be built<br />

We keep <strong>Dresden</strong> moving<br />

15


Financing <strong>of</strong> <strong>the</strong> “pilot line”<br />

Total investment needed for pilot line = 222m EURO<br />

115m EURO 107m EURO<br />

90m EURO 25m EURO<br />

Federal government<br />

municipality traffic financing<br />

law (GVFG) for projects with<br />

more than 50m €<br />

Saxony<br />

We keep <strong>Dresden</strong> moving<br />

Funds in line with <strong>the</strong><br />

Saxon Investment<br />

Programme (LIP)<br />

Dresdner<br />

Verkehrsbetriebe<br />

depreciation / holding<br />

16


<strong>The</strong> „pilot line” gave citizens and politicians an impression <strong>of</strong> what is possible<br />

in an existing <strong>tram</strong> network and should assist in fur<strong>the</strong>r decisions in PT<br />

Combined stop for <strong>tram</strong> and bus<br />

Intermodal stop<br />

We keep <strong>Dresden</strong> moving<br />

Stop with raised carriageway<br />

Customer information<br />

17


<strong>The</strong> positive environmental impact <strong>of</strong> green tracks is helpful for fur<strong>the</strong>r<br />

modernisation <strong>of</strong> infrastructure <strong>of</strong> <strong>the</strong> <strong>tram</strong> system<br />

green tracks in <strong>Dresden</strong> (27 km =<br />

100 000 m² more green for <strong>Dresden</strong>)<br />

improve microclimate in <strong>Dresden</strong><br />

generate oxygen<br />

reduce particular matter<br />

reduce noise emission between 4 to 7<br />

decibel<br />

raise <strong>the</strong> quality <strong>of</strong> life in residential<br />

areas<br />

rain water does not trickle away<br />

it is saved by green tracks via a special<br />

storage layer<br />

as a result <strong>of</strong> this watering is a rare<br />

event<br />

cooling effect <strong>of</strong> green tracks<br />

evaporate approximately 438 litre water<br />

per square meter and year<br />

cooling capability <strong>of</strong> 27 600 000 kWh<br />

We keep <strong>Dresden</strong> moving<br />

18


<strong>The</strong> more difficult conditions for reconstruction <strong>of</strong> <strong>tram</strong> infrastructure<br />

requires innovative solutions and clear political guidelines<br />

We keep <strong>Dresden</strong> moving<br />

prioritisation <strong>of</strong> street space<br />

division<br />

innovative solutions for traffic<br />

organisation and for traffic<br />

facilities<br />

coordination for common<br />

realisation <strong>of</strong> road and <strong>tram</strong><br />

network<br />

19


DVB„s suggestions for network extensions led into a coordinated plan<br />

between <strong>the</strong> City <strong>of</strong> <strong>Dresden</strong> and <strong>the</strong> DVB<br />

Radebeul<br />

trade fair<br />

Nürnberger Str.<br />

Budapester Str./<br />

Chemnitzer Str.<br />

We keep <strong>Dresden</strong> moving<br />

S<br />

S<br />

S<br />

Plauen<br />

S<br />

S<br />

S<br />

Zellescher Weg/<br />

Hp. Strehlen<br />

S<br />

S<br />

Johannstadt<br />

S<br />

S<br />

S<br />

existing <strong>tram</strong>-network<br />

under construction<br />

Extension planned<br />

planed suburban railway stop<br />

20<br />

Weißig


III. Continuous product <strong>development</strong> is important for success in PT<br />

Percentage <strong>of</strong> direct routes: 65%<br />

increasing <strong>the</strong> quality features concerning riding process<br />

Way /<br />

time<br />

to <strong>the</strong><br />

stop<br />

start<br />

High network density<br />

• 12 Tram-lines<br />

• 27 Bus-lines<br />

• 94% <strong>of</strong> all<br />

inhabitants live<br />

within 500 meters to<br />

<strong>the</strong> next stop<br />

100% barrier free access<br />

quality <strong>of</strong> service<br />

every 10<br />

minutes<br />

every 15<br />

minutes<br />

24/7 operation<br />

We keep <strong>Dresden</strong> moving<br />

within<br />

<strong>the</strong><br />

week<br />

at weekend<br />

interchange<br />

modal / intermodal change<br />

connection<br />

control with<br />

OCS<br />

after<br />

8 pm<br />

line speed<br />

stop close to<br />

destination<br />

traffic light<br />

triggering<br />

21<br />

Way / time<br />

to <strong>the</strong><br />

destination


High level <strong>of</strong> service quality intends reliability <strong>of</strong> <strong>the</strong> PT-systems<br />

<strong>The</strong> joint project „North-South corridor“ as part <strong>of</strong> rising reliability<br />

Partners involved:<br />

City <strong>of</strong> <strong>Dresden</strong><br />

Dresdner Verkehrsbetriebe AG<br />

University <strong>of</strong> <strong>Dresden</strong><br />

Objectives:<br />

Holistic traffic optimisation<br />

Prioritisation <strong>of</strong> PT depending on <strong>the</strong> timetable<br />

no priority in case <strong>of</strong> early arrival, high priority in<br />

case <strong>of</strong> delay<br />

Improvement <strong>of</strong> secure connections due to<br />

visualisation and securing connections by means <strong>of</strong><br />

operations control system and traffic lights<br />

Reduction <strong>of</strong> energy consumption and improvement<br />

<strong>of</strong> driving dynamics by means <strong>of</strong> driver assistance<br />

systems<br />

We keep <strong>Dresden</strong> moving<br />

Junction Nürnberger Straße<br />

22


Areas <strong>of</strong> work <strong>of</strong> <strong>the</strong> partners within <strong>the</strong> project „North-South-corridor“<br />

Bus/<strong>tram</strong>way<br />

positioning data<br />

operations<br />

control<br />

system<br />

Current PT<br />

situation<br />

<strong>Public</strong> transport<br />

approaching<br />

modell<br />

<strong>Dresden</strong> University<br />

Multi-modal interface module<br />

<strong>Public</strong> transport<br />

approaching<br />

prognosis<br />

Current road<br />

traffic situation<br />

We keep <strong>Dresden</strong> moving<br />

Priority<br />

decision<br />

system<br />

Time remaining until next green<br />

stage dynamic connection services<br />

Traffic Control<br />

Centre<br />

Traffic<br />

computer<br />

Dresdner Verkehrsbetriebe<br />

Traffic flow<br />

detection<br />

City <strong>of</strong> <strong>Dresden</strong><br />

23<br />

Traffic light<br />

controller


IV. Fur<strong>the</strong>r key aspects <strong>of</strong> modernising <strong>the</strong> public transport system in<br />

<strong>Dresden</strong> had to be realised<br />

implementation <strong>of</strong> transport management and marketing<br />

functions within <strong>the</strong> company<br />

implementation <strong>of</strong> quality management<br />

improvements to services, vehicles and bus/<strong>tram</strong> stops<br />

realising 100% barrier free access<br />

enhancement <strong>of</strong> customer relationship management and<br />

customer information<br />

establishment <strong>of</strong> an integrated transport network (VVO)<br />

one timetable, one tariff, and one ticket independent <strong>of</strong> <strong>the</strong><br />

companies<br />

<strong>the</strong> integration <strong>of</strong> <strong>the</strong> railways, urban transport, and<br />

regional bus transport<br />

consolidation and fur<strong>the</strong>r <strong>development</strong> <strong>of</strong> <strong>the</strong> DVB‟s<br />

computer-aided operations control system (OCS)<br />

interaction <strong>of</strong> DVB‟s OCS among individual companies<br />

in <strong>the</strong> entire VVO (“RBL Oberelbe”)<br />

We keep <strong>Dresden</strong> moving<br />

24


Some results have been achieved<br />

Ridership<br />

Economic data<br />

1991 2009<br />

passengers p. a. 120.0m 145.7m<br />

Customer satisfaction<br />

2000 2009<br />

passengers p. a. 2.94 2.48<br />

1991 2009<br />

cost recovery rate 24.4% 75.0 %<br />

(incl. infrastructure)<br />

loss compensation 100.0m € 39.4m €<br />

We keep <strong>Dresden</strong> moving<br />

135<br />

137 138 137 138 138 138<br />

548 549 550 554 557<br />

548<br />

565<br />

140<br />

25<br />

142 144,5 145,7<br />

574 577 582 582<br />

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009<br />

passengers (mio) inhabitatns in service area (t)<br />

Cost recovery rate in %<br />

(incl. infrastructure)<br />

16,8<br />

1990<br />

69,2<br />

67,0<br />

65,9<br />

63,3<br />

62,0<br />

60,0<br />

56,7<br />

52,6<br />

50,5<br />

48,8<br />

45,0<br />

39,1<br />

33,0<br />

30,2<br />

24,4<br />

1991<br />

1992<br />

1993<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

2005<br />

73,2 74,274,3 75,0<br />

2006<br />

2007<br />

2008<br />

2009


Impressions <strong>of</strong> modernisation<br />

We keep <strong>Dresden</strong> moving<br />

26


Impressions <strong>of</strong> modernisation<br />

We keep <strong>Dresden</strong> moving<br />

27


Final statement<br />

Only <strong>the</strong> interaction <strong>of</strong> city planning, politics, and PT companies leads to <strong>the</strong><br />

success <strong>of</strong> public transport.<br />

For urban <strong>development</strong> planning <strong>the</strong> existing <strong>tram</strong><br />

networks should be taken into account. <strong>The</strong> companies<br />

must actively accompany <strong>the</strong> process <strong>of</strong> planning.<br />

<strong>The</strong> PT service provider have to be customer-oriented<br />

in structure, processes, and culture.<br />

<strong>The</strong> preservation and expansion <strong>of</strong> public transport infrastructure requires<br />

steady financial accompaniment, <strong>the</strong> protection <strong>the</strong>refore lies in <strong>the</strong><br />

responsibility <strong>of</strong> politics.<br />

We keep <strong>Dresden</strong> moving<br />

<strong>Dresden</strong><br />

<strong>Transport</strong> Plan<br />

2025plus<br />

28


We keep <strong>Dresden</strong> moving<br />

Thank you.

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