AirWatch Quick Start Configuration Services
AirWatch Quick Start Configuration Services
AirWatch Quick Start Configuration Services
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<strong>AirWatch</strong> <strong>Quick</strong> <strong>Start</strong> <strong>Configuration</strong> <strong>Services</strong><br />
© 2013 <strong>AirWatch</strong>, LLC. All Rights Reserved.<br />
251 to 5,000 Devices<br />
This document, as well as the software described in it, is furnished under license. The information in this manual may only be used in accordance<br />
with the terms of the license. This document should not be reproduced, stored or transmitted in any form, except as permitted by the license or by<br />
the express permission of <strong>AirWatch</strong>, LLC.
Service Overview<br />
The configuration program is designed to ensure your <strong>AirWatch</strong> environment is configured and aligned with your<br />
organization’s mobility goals. An <strong>AirWatch</strong> consultant will assist with a design review, integration assistance, as well as<br />
setup policies for mobile security, device management (MDM), application management (MAM), content management<br />
(MCM), and email management (MEM). When the engagement is completed, you will have infrastructure in place and<br />
knowledge at hand to continue your full device roll out.<br />
Service Assumptions<br />
The following service assumptions apply:<br />
• Service performed remotely via teleconference, no on-site travel planned.<br />
• Alignment of all MDM configurations and policy design with customer requirements is the responsibility of the<br />
customer. <strong>AirWatch</strong> will provide recommendations and assistance.<br />
• Procurement and installation of hardware is the responsibility of the customer. <strong>AirWatch</strong> will provide<br />
recommendations and assistance.<br />
• Installation of software components is the responsibility of the customer. <strong>AirWatch</strong> will provide recommendations<br />
and assistance.<br />
• All work, documentation and work product(s) will be conducted during typical, local business hours and will be<br />
provided in English.<br />
• Program complete when all <strong>AirWatch</strong> owned deliverables in deliverables table are met, or a maximum of 20<br />
consulting hours used.<br />
<strong>AirWatch</strong> <strong>Quick</strong> <strong>Start</strong> <strong>Configuration</strong> 251 – 5,000| v.2013.03 | March 2013<br />
Copyright © 2013 <strong>AirWatch</strong>, LLC. All rights reserved. Proprietary & Confidential.
Service Deliverables<br />
<strong>AirWatch</strong> <strong>Quick</strong> <strong>Start</strong> <strong>Configuration</strong> 251 – 5,000| v.2013.03 | March 2013<br />
Copyright © 2013 <strong>AirWatch</strong>, LLC. All rights reserved. Proprietary & Confidential.
Deploy<br />
Open Delivery of <strong>AirWatch</strong> Monitoring and Maintenance best practices For EIS server(s) and SEG server(s)<br />
Email Delivery<br />
Open Delivery of Support Procedures and Guidelines<br />
Open Customer defines communication plan<br />
Open Support <strong>Services</strong><br />
Open <strong>AirWatch</strong> Checkpoint Meeting: Wrap up<br />
Project Management<br />
<strong>AirWatch</strong> <strong>Quick</strong> <strong>Start</strong> <strong>Configuration</strong> 251 – 5,000| v.2013.03 | March 2013<br />
Copyright © 2013 <strong>AirWatch</strong>, LLC. All rights reserved. Proprietary & Confidential.<br />
Customer<br />
<strong>AirWatch</strong><br />
Joint<br />
Customer<br />
Activity<br />
Phone<br />
Meeting<br />
Email Delivery<br />
8 Hours<br />
1 Hour<br />
Customer specific configuration support and go-live<br />
support for non-warranty items<br />
Project review and transition to support.<br />
Open Project Management Meetings Weekly meetings on project status<br />
Open Meeting Minutes 2 Hours<br />
Meetings notes from project meetings<br />
Open Issues / Enhancements Tracking Action items spreadsheet<br />
Total <strong>AirWatch</strong> Effort:<br />
18 Hours<br />
<strong>AirWatch</strong><br />
<strong>AirWatch</strong><br />
Electronic<br />
Electronic
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