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Minutes of meeting - Stakeholders - Ofcom

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Business Radio Interest Group (BRIG)<br />

<strong>Minutes</strong> for the BRIG Meeting held on 24th October 2012, Riverside House<br />

Attendees<br />

Name Organisation Name Organisation<br />

Paul Jarvis <strong>Ofcom</strong> Simon Parsons JRC<br />

Kevin Delaney <strong>Ofcom</strong> Chas Griffin JRC<br />

Malika Greene <strong>Ofcom</strong> Stephie Barnett IRS<br />

Communications<br />

Stephen Lynch <strong>Ofcom</strong> David Hosie Audiolink<br />

Sidiqur Rahman <strong>Ofcom</strong> Brian Back Radio Data<br />

Networks<br />

John Pahl Transfinite Paul Jenkins Radiocoms<br />

Tim Cull FCS Sam Hunt FleetComm<br />

Roy Pierce Procom Rupert Cazalet Airwave Solutions<br />

David Tripp CSS Peter Wickson Airwave Solutions<br />

Laurence Mears Atkins Paul Bergin Arqiva<br />

Ross Davison Atkins Anthony Dunne Arqiva<br />

Michael Dowson Network Rail Tom Mockridge Motorola<br />

Adrian Streeter London Buses Kevin Braithwaite Motorola<br />

Ian Hart TFL Jens Toobe Kenwood<br />

Rob Beauchamp Target Consultancy Tom Connolly <strong>Ofcom</strong><br />

1 <strong>Minutes</strong> and Actions from previous <strong>meeting</strong><br />

No comments were received on the content <strong>of</strong> the minutes.<br />

Actions from previous <strong>meeting</strong><br />

AP1 <strong>Ofcom</strong> to discuss with industry the possibility <strong>of</strong> producing a guidance note<br />

on the issue <strong>of</strong> receiver sensitivity<br />

Ongoing<br />

Update SPG will review this again<br />

AP2 BRIG to give thought as to how the released Mid Band spectrum should be<br />

packaged<br />

Call for Input response period closed 12 th October. Twenty nine responses<br />

received covering PMR including TETRA, Maritime, Amateur Radio,<br />

Licence Exempt use and Citizen’s Band Radio<br />

2 Updates from Business Radio<br />

Band III in Light Licences<br />

Business Radio reported that they are receiving feedback from industry that<br />

they would like Band III spectrum to be incorporated into the light licences,<br />

in particular, the Suppliers licence. This will require a variation to the<br />

existing licence as well as any new applications. Business Radio will


assess the resource impact and timing for this to be actioned. Consultation<br />

will be required before this change can be implemented. <strong>Ofcom</strong> sees no<br />

major hurdles in this.<br />

The group was informed <strong>of</strong> recent customer experience <strong>of</strong> using Band III for<br />

construction use. The customers were very happy with the quality <strong>of</strong> the<br />

communication for crane operation and there were generally no interference<br />

issues. Equipment is available and so the spectrum can be utilised.<br />

FM49 update<br />

<strong>Ofcom</strong> slides 5 – 7 refer. Malika Greene was asked to provide a brief<br />

summary <strong>of</strong> the key points raised by FM49 for the BRIG members<br />

Spectrum returned to Business Radio post Olympics<br />

<strong>Ofcom</strong> slide 8 refers.<br />

Kevin Delaney highlighted that the spectrum being returned to <strong>Ofcom</strong> post<br />

Olympics was not significant as most games spectrum was borrowed from<br />

MoD and Home Office. The UHF2 channels being returned will be looked at<br />

for best use rather than just allocated to the existing pool <strong>of</strong> channels for<br />

BR.<br />

3 Industry News<br />

Tim Cull advised BRIG <strong>of</strong> the increasing demand for digital, growth was at<br />

20% per annum. FCS feels that the societal value <strong>of</strong> spectrum should be<br />

considered in allocations. Also more <strong>Ofcom</strong> resource should be deployed to<br />

the congestion issues.<br />

To aid spectrum efficiency <strong>Ofcom</strong> should request additional technical data<br />

in addition to the current process such as the type <strong>of</strong> use and the number <strong>of</strong><br />

mobiles.<br />

BR12 will be on the 15 th November 2012 in Birmingham, <strong>Ofcom</strong> will be<br />

presenting and have a licensing surgery afterwards.<br />

4 Updates from Spectrum Engineering and Enforcement<br />

<strong>Ofcom</strong> slides 11 – 17 refer<br />

Consultancy Service <strong>of</strong>fering<br />

Spectrum Licensing are <strong>of</strong>fering a new technical advisory service for<br />

providing technical spectrum planning beyond the standard service <strong>of</strong>fered<br />

for assessing and granting licences. The service is intended to enable the<br />

stakeholder to make their own decision about their spectrum licence<br />

requirements. Any subsequent application will be dealt with in the same<br />

licensing process adhering to <strong>Ofcom</strong> statutory duties. <strong>Ofcom</strong> will charge on<br />

the basis <strong>of</strong> prescribed daily colleague rates.<br />

Renewals Management<br />

Key goals are reducing revocations and increasing revenue retention,<br />

improving spectrum utilisation, changing customer behaviour and improving<br />

synergy between <strong>Ofcom</strong> licensing and enforcement. Over past three years<br />

there has been a marked improvement. Major changes have been made to<br />

fulfilment service including branded envelopes and documentation. Ongoing<br />

strategy is to improve email take-up as preferred communication method


and seek customer feedback on why payment by white-mail is less<br />

successful than by email.<br />

There was a concern where a dealer the apporach was slightly heavy<br />

handed and wasteful <strong>of</strong> <strong>Ofcom</strong> resource by having a field-engineer visit the<br />

customer‘s premises. A possible cause could be that different contacts<br />

receive different licensing letters. Another issue was reference numbers<br />

beween the online application and the actual licence. This had been<br />

reported in the 2011 customer survey and was on the licensing radar <strong>of</strong><br />

needed system changes. Another issue was incorrect or missing email<br />

contact details submitted online against those recorded against the licence.<br />

This would be investigated.<br />

One <strong>of</strong> the suggestions was to send a copies <strong>of</strong> the renewals and intention<br />

notices to the radio supplier in addition to the payment/licence contact. The<br />

legal responsibility is with the licensee and educating customers about the<br />

importance <strong>of</strong> the licence was still a key inititaive being tackled by the proactive<br />

customer calling within the Renewals Management campaign. The<br />

numbers not paying had been reduced from 13% to


Propagation models: compare P1546-3 and P1812-2 and the perceived<br />

advantages <strong>of</strong> P1812 due to the use <strong>of</strong> clutter and terrain data. Transfinite<br />

will model different scenarios for systems. BRIG members will be asked to<br />

nominate systems that <strong>Ofcom</strong> can use for comparison between the<br />

propagation models.<br />

High resolution map info will be used to model dense urban environments to<br />

make best use <strong>of</strong> P1812 including LIDAR data for urban use.<br />

Pixel size: Transfinite will look at the benefits <strong>of</strong> changing pixel sizes (50m,<br />

200m, 1km) and the impact on computational time. The group discussed<br />

that maybe using different models for onsite/wide-area systems may be <strong>of</strong><br />

benefit. <strong>Ofcom</strong> replied that we will only use one assignment methodology<br />

and as such the scale <strong>of</strong> benefit to on-site and wide area systems is to be<br />

considered.<br />

MASTS review: Transfinite will look at the algorithm and all its key<br />

variables to identify and levels <strong>of</strong> sharing that could be permitted.<br />

Results will be shared with the Group at the next BRIG.<br />

7 Stakeholder Events<br />

Slide 25 <strong>of</strong> the <strong>Ofcom</strong> presentation refers. Details were given <strong>of</strong><br />

forthcoming Open Days and Business Radio Interest Group <strong>meeting</strong>s.<br />

8 Any Other Business<br />

Next <strong>meeting</strong> <strong>of</strong> the Business Radio Interest Group will be Riverside House,<br />

room 1.01, Thursday 31 st January, start time is 10.30<br />

Action Points<br />

Item Where Description Who?<br />

AP1 FM49 update Provide summary <strong>of</strong> potential<br />

impact on candidate bands<br />

such as 450 – 470 MHz<br />

Malika Greene<br />

AP2 Follow up email <strong>Ofcom</strong> process for specific Tom Connolly /<br />

revocation cases<br />

Stephie Barnett

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