Returning home to North Dorset and Purbecks - BCHA
Returning home to North Dorset and Purbecks - BCHA
Returning home to North Dorset and Purbecks - BCHA
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The Leaving Hospital<br />
Support Service<br />
<strong>North</strong> <strong>Dorset</strong> <strong>and</strong> <strong>Purbecks</strong><br />
- 1 -
INDEX<br />
Useful Information……………………………………………....3<br />
Personal Care, Sitting, Shopping<br />
<strong>and</strong> Housework Services…………………..…………………..5<br />
Lunch <strong>and</strong> pop-in clubs……………………………………….13<br />
Meal Deliveries……………………………..………………….16<br />
Shops that Deliver <strong>and</strong> Laundry<br />
Services……………………………………………………...…18<br />
Transport………………………………………………….…….21<br />
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Useful Information<br />
The NHS & Community Care Act came in<strong>to</strong> force on 1 April<br />
1993. Community Care is the network of services which<br />
support people in need of care, whether those services are<br />
provided by the NHS, Social Care <strong>and</strong> Health (Social<br />
Services), or by the voluntary or private sec<strong>to</strong>r. This act<br />
places a duty on Social Care <strong>and</strong> Health <strong>to</strong> assess any<br />
person who appears <strong>to</strong> be in need of services. The aim is <strong>to</strong><br />
identify people who can be looked after at <strong>home</strong> rather than<br />
going in<strong>to</strong> residential <strong>and</strong> nursing <strong>home</strong> care, <strong>and</strong> who <strong>to</strong><br />
provide services in response <strong>to</strong> their needs.<br />
Assessments are the first stage in sorting out what help is<br />
needed. You will be eligible for assessment if you appear <strong>to</strong><br />
need services. The decision about whether <strong>to</strong> provide any<br />
services, <strong>and</strong> if so which, is taken by Social Services as the<br />
result of the assessment <strong>and</strong> will form part of an individual<br />
care plan.<br />
How <strong>to</strong> get the most out of a Care Plan.<br />
Assessment is only the first stage of a process of planning<br />
individual care. The process will also include devising an<br />
individual plan which you should see <strong>and</strong> which should<br />
include details of the services needed. The plan should<br />
make provision for the situation <strong>and</strong> reviewing the<br />
assessment regularly. For further information <strong>and</strong><br />
assessment contact your local Social Care <strong>and</strong> Health or<br />
Social Services office on:<br />
Bournemouth 01202 454979<br />
Poole 01202 633902<br />
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<strong>Dorset</strong> 01305 221016<br />
Hampshire 01329 225398<br />
Personal Care: Social Care <strong>and</strong> Health Home Care<br />
Assistants will provide help with all aspects of personal care<br />
following an assessment completed by a Social Worker or<br />
Care Manager. If the assessed need meets Social Care <strong>and</strong><br />
Health criteria, help with personal care may be provided.<br />
Contact your local Social Care <strong>and</strong> Health office for details<br />
of current charges.<br />
Night Care/Sitting: A Night Care/Sitting Service is available<br />
through Social Care <strong>and</strong> Health following an assessment by<br />
a Social Worker or Care Manager. The service may be<br />
useful <strong>to</strong> carers who find that their sleep is regularly<br />
disturbed by the person that they care for. A care attendant<br />
will be able <strong>to</strong> provide help with personal care <strong>and</strong> other<br />
household duties, for example ironing, washing throughout<br />
the night. Contact your local Social Care <strong>and</strong> Health office<br />
for details of current charges.<br />
Information <strong>and</strong> inspection reports about registered care<br />
agencies are available locally free of charge from:<br />
Care Quality Commission www.cqc.org.uk<br />
Or call 01305 221016 <strong>and</strong> ask for further information.<br />
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Help with Personal Care, Sitting, Shopping<br />
<strong>and</strong> Housework Services<br />
Abicare<br />
Unit 17 Barnack Business Centre<br />
Blakey Road<br />
Salisbury<br />
Wiltshire<br />
SP1 2LP<br />
Tel: 01722 343981<br />
Tel: - 0844 499 6330<br />
www.abicare.co.uk<br />
Agincare – Bridport<br />
12a South Street<br />
Bridport<br />
DT6 3PA<br />
Tel: 01308 459777<br />
Fax: - 01308 459550<br />
Agincare – Dorchester<br />
24 Cornwall Road<br />
Dorchester<br />
DT1 1RX<br />
Tel: 01305 265666<br />
Agincare – Weymouth<br />
Egdon House<br />
Lynch Lane<br />
Weymouth<br />
DT4 9DN<br />
Tel: 01305 777977<br />
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For Weymouth <strong>and</strong> Portl<strong>and</strong><br />
Apex Care<br />
The Manor House<br />
Newl<strong>and</strong><br />
Sherborne<br />
<strong>Dorset</strong><br />
DT9 3JL<br />
Tel: 0845 6034743<br />
Sherborne office tel: 01935 816663<br />
www.apexcare.org<br />
Email: - care@apexcare.org<br />
Provides help with personal care, preparing meals, domestic<br />
support, live-in care, companionship, respite care, holiday<br />
relief <strong>and</strong> shopping<br />
Care Division<br />
7 Old Christchurch Road<br />
The Square<br />
Bournemouth<br />
Tel: 0845 5210424<br />
Fax: 01202 294673<br />
Email: enquiries@thecaredivision.co.uk<br />
All of <strong>Dorset</strong> covered<br />
Care Wey<br />
Tracey Bower<br />
13 Carl<strong>to</strong>n Road <strong>North</strong><br />
Weymouth<br />
DT4 7BX<br />
Tel: - 01305 766099<br />
Fax: - 01305 777799<br />
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Care Wey – Bournemouth<br />
Marie Harvey-Hawkins<br />
Ground Floor Suite<br />
6 Stratfield Saye<br />
20 -22 Welling<strong>to</strong>n Road<br />
Bournemouth<br />
BH8 8JN<br />
Tel: - 01202 310222<br />
Fax: - 01202 310888<br />
Essential Nursing <strong>and</strong> Care Services Ltd<br />
Gild House<br />
64-68 Norwich Avenue West<br />
Bournemouth<br />
BH2 6AW<br />
Tel: 01202 765588<br />
Fax¨01202 766542<br />
Email: rose.essentialcare@btconnect.com<br />
Provides personal care, help with housework <strong>and</strong> shopping,<br />
sitting service, cooking meals, convalescences after illness,<br />
nursing care <strong>and</strong> companionship<br />
BNA/Goldsborough Homecare<br />
135 Belle Vue Road<br />
Southbourne<br />
Bournemouth<br />
BH6 3PY<br />
Tel: 01202 420022 – for <strong>home</strong>care services<br />
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Somerset Care<br />
Acacia House<br />
Blackbrook Park Avenue<br />
Taun<strong>to</strong>n<br />
Somerset<br />
TA1 2PX<br />
Tel: 01823 448150<br />
St. Bridgets Nursing & Care Services<br />
14 East Avenue<br />
Talbot Woods<br />
Bournemouth<br />
<strong>Dorset</strong><br />
BH3 7BY<br />
Tel: 01202 291347<br />
www.stbridgets.com<br />
Live-in Care also available<br />
Abicare<br />
Unit 7, Barnack Business Centre<br />
Blakely Road<br />
Salisbury<br />
Wiltshire<br />
SPI 2LP<br />
Tel: 0844 499 6330<br />
Fax: - 01722 411267<br />
Live-in care across <strong>Dorset</strong> is also available<br />
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Able Community Care<br />
The Old Parish Rooms<br />
Whitlingham Lane<br />
Trowse<br />
Norwich<br />
NR14 8TZ<br />
Tel: 01603 764567<br />
Fax: 01603 761655<br />
Out of Office Hours – Emergency Only – 07850 784062<br />
Email: ablemg@aol.com<br />
Website: www.uk-care.com<br />
Specialise in live-in carer schemes, providing people with<br />
domestic service, personal care <strong>and</strong> companionship<br />
Access Care<br />
Far End<br />
Abbotts Ann<br />
Andover<br />
Hampshire<br />
SP11 7NN<br />
Tel: 01264 710092<br />
Fax: 01264 710889<br />
Email: enquiries@access-care.co.uk<br />
Website: www.access-care.co.uk<br />
Apex Care<br />
The Manor House<br />
Newl<strong>and</strong><br />
Sherborne<br />
<strong>Dorset</strong><br />
DT9 3JL<br />
- 9 -
Tel: 0845 6034743<br />
www.apexcare.org<br />
Email: - care@apexcare.org<br />
Sherborne office tel: 01935 816663<br />
Provides help with personal care, preparing meals, domestic<br />
support, live-in care, companionship, respite care, holiday<br />
relief <strong>and</strong> shopping<br />
Care Division<br />
7 Old Christchurch Road<br />
The Square<br />
Bournemouth<br />
Tel: 08707 705595<br />
www.thecaredivision.org<br />
Care Wey<br />
Tracey Bower<br />
13 Carl<strong>to</strong>n Road <strong>North</strong><br />
Weymouth<br />
DT4 7BX<br />
Tel: - 01305 766099<br />
Fax: - 01305 777799<br />
Care Wey – Bournemouth<br />
Marie Harvey-Hawkins<br />
Ground Floor Suite<br />
6 Stratfield Saye<br />
20 -22 Welling<strong>to</strong>n Road<br />
Bournemouth<br />
BH8 8JN<br />
Tel: - 01202 310222<br />
Fax: - 01202 310888<br />
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Christies Care Ltd<br />
The Old Post Office<br />
High Street<br />
Saxmundham<br />
Suffolk<br />
IP17 1AB<br />
Tel: 0844 4776461<br />
Fax: 01728 604483<br />
Email: mail@christiecare.com<br />
Website: www.christiecare.com<br />
Country Cousins<br />
Head Office<br />
Third Floor<br />
West Point<br />
Springfield Road<br />
Horsham<br />
West Sussex<br />
RH12 2PD<br />
Tel: 0845 601 4003<br />
Fax: 01403 217827<br />
Email: info@country-cousins.co.uk<br />
Website: www.country-cousins.co.uk<br />
Essential Nursing <strong>and</strong> Care Services Ltd<br />
Gild House<br />
64 – 68 Norwich Avenue West<br />
Bournemouth<br />
<strong>Dorset</strong><br />
BH2 6AW<br />
Tel: 01202 765588<br />
Fax: 01202 766542<br />
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Email: essentialcare@btconnect.com<br />
Everycare (Wessex)<br />
24 High West Street<br />
Dorchester<br />
DT1 1UW<br />
Tel & Fax 01305 257777<br />
Website: www.everycare.co.uk/wessex<br />
Email: info@everycare.co.uk/wessex<br />
Two Countries Community Care Ltd<br />
Barn 5, Great Wincey Farm<br />
Brenthall Road<br />
Finchingfield<br />
Essex<br />
CM7 4JZ<br />
Tel: 01371 811133<br />
Fax: 01371 811144<br />
Email: enquiries@twocountries.co.uk<br />
Website: www.twocountries.co.uk.<br />
Support 4Me<br />
St Swithuns House<br />
21 Christchurch Road<br />
Bournemouth<br />
BH1 3NS<br />
0300 123 3330<br />
Website:- www.support4Me<br />
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Lunch <strong>and</strong> Pop-in Clubs<br />
Age Concern<br />
4 Nightingale Court<br />
East Street<br />
Bl<strong>and</strong>ford<br />
DT11 7ED<br />
Tel: 01258 458250 - Carol Bunnagar<br />
A pop in club held at Woodhouse Gardens Pavilion.<br />
Bl<strong>and</strong>ford Methodist Church<br />
The Close<br />
Bl<strong>and</strong>ford Forum<br />
A lunch club that meets on Tuesdays <strong>and</strong> Fridays at 12.30<br />
pm.<br />
Meals are approx. £2.50 <strong>and</strong> usually served at 1.00pm.<br />
Transport is not available.<br />
Tel: 01258 454020 - Mrs Thelma White<br />
Age Concern<br />
The Pavilion,<br />
St Martins Lane,<br />
Shaftsbury.<br />
Tel: 01747 853966<br />
A pop-in club that meets on the 1 st Monday of each month<br />
between 10.00am – 12.00 noon.<br />
- 13 -
Lydlinch Golden Age Club<br />
Hooper Hall<br />
Lydlinch<br />
Tel: – 01258 473279<br />
Meets on the 2 nd Tuesday of every month at 2.30pm. Light<br />
refreshments are available along with guest speakers, bingo<br />
<strong>and</strong> quizzes<br />
Lychett Matravers Day Centre<br />
Abbots Court<br />
Lychett Matravers<br />
Tel: 01202 622665 - Mrs P Wollan<br />
Meets on the 1 st <strong>and</strong> 3 rd Mondays of the month between<br />
10.30am – 3.30pm. Transport is available <strong>and</strong> the centre is<br />
run by volunteers <strong>and</strong> the service is only available for<br />
Lychett Matravers residents only. The cost is £4.00 for<br />
coffee, lunch <strong>and</strong> tea.<br />
Hers<strong>to</strong>n Senior Citizens Club<br />
Hers<strong>to</strong>n Hall<br />
12 Jubilee Road<br />
Swanage<br />
Meets on Wednesday from 2.00pm – 4.30pm. There is an<br />
annual fee of £5.00 plus 50p for tea <strong>and</strong> biscuits.<br />
Subsidised outing once a year, guest speakers, film shows,<br />
bring <strong>and</strong> buy events the first Wednesday of every month for<br />
members only are organised. Subsidised Christmas<br />
Luncheon.<br />
Sunshine Club<br />
Masonic Hall<br />
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Wareham<br />
Tel: 01929 553943 - Mrs Bassett<br />
Meets every Monday at 1.00 pm. There is an annual fee of<br />
£2.50 plus £1.00 per week for light refreshments. Outings,<br />
holiday <strong>and</strong> a variety of activities are organised.<br />
West Lulworth over 60’s Club<br />
Village Hall<br />
West Lulworth<br />
Tel 01929 400361<br />
Meets every 3 rd Thursday of the month between 2.30pm –<br />
4.00pm. There is a joining fee of £2.50 <strong>and</strong> there is at least<br />
2 yearly outings organised. Light refreshments, tea <strong>and</strong><br />
biscuits are available <strong>and</strong> guest speakers attend along with<br />
bingo <strong>and</strong> other activities. Annual holidays are organised.<br />
- 15 -
Meal Deliveries<br />
Keith Nottley - Oakhouse foods<br />
Bl<strong>and</strong>ford<br />
Tel: 0845 833 3858<br />
Email: barnett@oakhousefoods.co.uk<br />
Website: www.<strong>home</strong>farmfoods.com<br />
Oakhouse Foods is a well established British company with<br />
a national network of distribu<strong>to</strong>rs located in communities<br />
throughout the country.<br />
Free delivery, no minimum order, <strong>and</strong> friendly local service.<br />
Seasonal catalogues of dishes on offer.<br />
Wiltshire Farm Foods<br />
Vanguard House<br />
Vanguard Works<br />
Bl<strong>and</strong>ford Heights Industrial Estate<br />
Bl<strong>and</strong>ford<br />
DT11 7TE<br />
Tel: 01258 480180<br />
A choice of frozen ready meals <strong>and</strong> desserts are h<strong>and</strong><br />
delivered FREE by friendly by caring & reliable drivers. A<br />
selection of over 150 meals, snacks <strong>and</strong> desserts.<br />
Vegetarian, soft diet, gluten free, diabetic meals available.<br />
Cus<strong>to</strong>m Lunches<br />
7 Vic<strong>to</strong>ry Close,<br />
- 16 -
Woolsbridge Ind Park,<br />
Three legged cross,<br />
Windborne<br />
BH21 6XX<br />
Tel: 01202 814963 (answerphone after 2.30 p.m).<br />
Mobile: 07752319520<br />
Website: www.cus<strong>to</strong>mlunches.co.uk<br />
Cus<strong>to</strong>m Lunches deliver hot meals ready <strong>to</strong> eat <strong>to</strong> all local<br />
areas, when required. They also offer a Tea Time Soup &<br />
S<strong>and</strong>wich service which is delivered with your lunchtime<br />
meal. Menus are delivered a week in advance, so you could<br />
order for the next week. If you need <strong>to</strong> order a meal for the<br />
same day please call before 9am.<br />
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Shops that Deliver <strong>and</strong> Laundry Services<br />
Clealls<br />
25 East Street<br />
Corfe Castle<br />
BH20 5EE<br />
Tel: 01929 480170<br />
There is no minimum order or delivery charge<br />
CO-OP<br />
Kings Road West<br />
Swanage<br />
BH19 1ER<br />
Tel: 01929 424333<br />
They offer a <strong>home</strong> delivery service<br />
Studl<strong>and</strong> S<strong>to</strong>res<br />
Ferry Road<br />
Swanage<br />
BH19 3AE<br />
Tel: 01929 450204<br />
Area covered is 12 mile radius of Studl<strong>and</strong>, there is not<br />
delivery charge but a minimum order of £20.00<br />
S<strong>and</strong>ford Londis<br />
S<strong>and</strong>ford Road<br />
Wareham<br />
Tel: 01929 552757<br />
No minimum charge <strong>and</strong> free local delivery<br />
- 18 -
Somerfield<br />
356 Station Road<br />
Swanage<br />
BH19 1AF<br />
Tel: 01929 422478<br />
Minimum order £25.00 <strong>and</strong> cus<strong>to</strong>mer <strong>to</strong> choose <strong>and</strong> pay for<br />
shopping<br />
Stickl<strong>and</strong> Village S<strong>to</strong>res Ltd<br />
<strong>North</strong> Street<br />
Winterborne Stickl<strong>and</strong><br />
Near Bl<strong>and</strong>ford<br />
Tel: 01258 880337<br />
Delivery of grocery order plus calor gas, coal, logs <strong>and</strong><br />
kindling wood. Minimum order of £15.00 <strong>and</strong> free delivery.<br />
Areas covered are Winterborne Stickl<strong>and</strong>, Winterborne<br />
Houg<strong>to</strong>n, Turnworth, Winterborne Clens<strong>to</strong>n <strong>to</strong> Whatcombe<br />
J & A Wadge<br />
Crossroads S<strong>to</strong>res<br />
East S<strong>to</strong>ur<br />
Tel: 01747 838421<br />
No delivery charge <strong>and</strong> area covered is a 3 mile radius of<br />
s<strong>to</strong>re<br />
Ye Old Bell S<strong>to</strong>re<br />
The Cross<br />
Okeford Fitzpaine<br />
Bl<strong>and</strong>ford<br />
- 19 -
Tel: 01258 860414<br />
£1.00 delivery charge. Delivery <strong>to</strong> include groceries, gas<br />
<strong>and</strong> 10kg bags of coal in Okeford Fitzpaine <strong>and</strong> Ibber<strong>to</strong>n<br />
Areas.<br />
Sainsburys ‘Direct <strong>to</strong> You’<br />
Call 0845 301 2020 (local rate) <strong>to</strong> place an order. Minimum<br />
order £25 with a delivery charge of £5.00. Debit or credit<br />
card details taken over the phone, so no cash on delivery.<br />
Orders are passed <strong>to</strong> s<strong>to</strong>res locally who deliver the shopping<br />
<strong>to</strong> you.<br />
ASDA – online<br />
If you have access <strong>to</strong> a computer you can order shopping on<br />
line from www.asda.co.uk<br />
Sainsburys – online<br />
If you have access <strong>to</strong> a computer you can order online at<br />
www.sainsburys.co.uk<br />
TESCO – online<br />
If you have access <strong>to</strong> a computer you can order shopping on<br />
line from www.tesco.com<br />
Waitrose – online<br />
If you have access <strong>to</strong> a computer you can order shopping on<br />
line from www.waitrose.com<br />
Bl<strong>and</strong>ord Laundry Services<br />
32 East Street<br />
Bl<strong>and</strong>ford<br />
DT11 7DR<br />
- 20 -
Tel: 01258 455647<br />
S<strong>to</strong>re collects <strong>and</strong> delivers laundry within a 20 mile radius of<br />
Bl<strong>and</strong>ford.<br />
Purbeck<br />
Purbeck Valet<br />
73 High Street<br />
Swanage<br />
Tel: 01929 424900<br />
Free collection in the Swanage <strong>and</strong> Corfe are <strong>and</strong> a full<br />
repair <strong>and</strong> alteration service.<br />
- 21 -
Transport<br />
<strong>Dorset</strong> Accessible & Responsive Transport<br />
DART has launched a new direc<strong>to</strong>ry containing details of<br />
<strong>Dorset</strong>’s Community Transport schemes. Copies of the<br />
direc<strong>to</strong>ry are available from <strong>Dorset</strong> Community Action, post<br />
offices, village halls, GP surgeries, Tourist Information<br />
Centres, libraries <strong>and</strong> council offices.<br />
<strong>Dorset</strong> Community Action<br />
Community House<br />
The Barracks<br />
Bridport Road<br />
Dorchester<br />
<strong>Dorset</strong>, DT1 1YG<br />
Tel: 01305 250921<br />
www.dorcom.org.uk<br />
Home Hopper –Wareham Transport Action Group<br />
A Dial-a-ride service enabling access <strong>to</strong> shopping, leisure<br />
<strong>and</strong> social activities, available <strong>to</strong> the elderly with no access<br />
<strong>to</strong> or unable <strong>to</strong> use public transport. The cost is £5 -£6 (outer<br />
villages) <strong>and</strong> concessionary fares apply. For further<br />
information contact:<br />
Debbie Weller on 01202 624261<br />
email: debbie_weller@arneparishcouncil.org.uk .<br />
- 22 -
For bookings contact:<br />
01929 556655/552586, you will need <strong>to</strong> register <strong>to</strong> use this<br />
service.<br />
Helping H<strong>and</strong>s - Purbeck<br />
A voluntary car scheme providing transport for hospital<br />
visiting <strong>and</strong> appointments, doc<strong>to</strong>rs & other medical<br />
appointments <strong>and</strong> prescription collection. The service is<br />
available <strong>to</strong> the disabled, mobility impaired, <strong>and</strong> elderly for<br />
40p per mile. The service operates Monday – Friday (9am –<br />
5pm) <strong>and</strong> the drivers use there own vehicles. For further<br />
details contact:<br />
Pauline Clarkson on 01929 553688,<br />
To book contact 01929 556655. You will need <strong>to</strong> register <strong>to</strong><br />
use this service.<br />
Share <strong>and</strong> Care<br />
Transport <strong>to</strong> <strong>and</strong> from doc<strong>to</strong>rs, dentists <strong>and</strong> opticians in<br />
Wool, Boving<strong>to</strong>n, East <strong>and</strong> West Lulworth, East S<strong>to</strong>ke,<br />
Winfrith, East Knigh<strong>to</strong>n, East Bur<strong>to</strong>n.<br />
Charges: 30p per mile<br />
Telephone the Co-ordina<strong>to</strong>r Cynthia Sheperd on 01929<br />
462927 or Share & Care Link people on 01929<br />
400627/463773 / 463605.<br />
Swanage Communicare<br />
Available 7 days a week, all year round <strong>to</strong> help with<br />
shopping, collecting prescriptions, library books, visiting<br />
housebound or bereaved people, providing car transport,<br />
<strong>and</strong> sitting services for carers. At least one day’s notice<br />
required.<br />
- 23 -
Charges: 30p per mile, minimum of £1.00<br />
Telephone: 01929 421785 / 426325 / 423747 / 481497 /<br />
421503 / 425519<br />
Concessionary Travel – Purbeck<br />
Purbeck District Council provides a range of travel<br />
concessions <strong>to</strong> people who are permanent residents of the<br />
area <strong>and</strong> who satisfy the eligibility conditions. An application<br />
can be made at any time, but only one of the concessions<br />
can be claimed.<br />
<strong>Dorset</strong> Bus Pass<br />
Allows you <strong>to</strong> travel for free within <strong>Dorset</strong> (including<br />
Bournemouth <strong>and</strong> Poole) <strong>and</strong> also on journeys that start or<br />
finish within <strong>Dorset</strong>, provided the journey does not involve a<br />
change of bus outside of the <strong>Dorset</strong> area. You are eligible<br />
for a <strong>Dorset</strong> Bus Pass if you are:<br />
• Aged 60 or over; or<br />
• Disabled; or<br />
• Not permitted <strong>to</strong> drive or likely <strong>to</strong> be refused a driving<br />
licence for medical reasons<br />
• If you are blind or partially sighted irrespective of your<br />
age.<br />
National Transport Tokens<br />
You will be eligible for National Transport Tokens for use<br />
with local taxis if you are:<br />
• Aged 60 or over or<br />
• Disabled or<br />
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• Not permitted <strong>to</strong> drive or likely <strong>to</strong> be refused a driving<br />
licence for medical reasons or<br />
• Registered blind or partially sighted<br />
And<br />
• You do not own a mo<strong>to</strong>r car; <strong>and</strong><br />
• Either you do not have a bus service within half a mile of<br />
your <strong>home</strong>, or you suffer from a medical condition which<br />
seriously restricts your mobility.<br />
Train Discount Voucher<br />
Available as an alternative <strong>to</strong> a <strong>Dorset</strong> Bus Pass provided<br />
you satisfy the eligibility conditions. A Train Discount<br />
Voucher can be exchanged for a rail faresaver pass at a<br />
local railway station. The rail opera<strong>to</strong>rs will apply their own<br />
eligibility conditions for the issue of a rail faresaver pass.<br />
For further information <strong>and</strong> an application form for any of the<br />
Travel Concessions contact:<br />
Benefits Office<br />
Westport House<br />
Worgret Road<br />
Wareham, <strong>Dorset</strong><br />
BH20 4PP<br />
Tel: 01929 557240<br />
Email: benefitsoffice@purbeck-dc.gov.uk<br />
www.purbeck.gov.uk<br />
NORTH DORSET<br />
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Age Concern – Gillingham <strong>and</strong> Shaftesbury<br />
47 High Street<br />
Shaftsbury<br />
SP7 8AT<br />
Tel: 01747 853966<br />
Email: acshaftsbury@tiscali.co.uk<br />
Help with transport <strong>to</strong> doc<strong>to</strong>rs etc<br />
<strong>Dorset</strong> Accessible & Responsive Transport<br />
DART has launched a new direc<strong>to</strong>ry containing details of<br />
<strong>Dorset</strong>’s Community Transport schemes. Copies of the<br />
direc<strong>to</strong>ry are available from <strong>Dorset</strong> Community Action, post<br />
offices, village halls, GP surgeries, Tourist Information<br />
Centres, libraries <strong>and</strong> council offices.<br />
<strong>Dorset</strong> Community Action<br />
Community House<br />
The Barracks<br />
Bridport Road<br />
Dorchester<br />
<strong>Dorset</strong>, DT1 1YG<br />
Tel: 01305 250921<br />
www.dorcom.org.uk<br />
<strong>Dorset</strong> Country Cars<br />
This covers a number of schemes in rural areas of <strong>Dorset</strong>.<br />
The scheme is for people who are not able <strong>to</strong> use other<br />
means of transport.<br />
Contributions are between 25p <strong>and</strong> 35p per mile (this varies<br />
from scheme <strong>to</strong> scheme) for journeys up <strong>to</strong> 50 miles round<br />
trip. Bookings should be made at least 24 hours in advance<br />
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Can be used <strong>to</strong> visit your doc<strong>to</strong>r, clinic, chiropodist, friends or<br />
relatives in hospital, collect prescriptions <strong>and</strong> connect with a<br />
bus, train or coach.<br />
The scheme cannot be used for hospital appointments - the<br />
hospital car scheme should be used instead.<br />
Bookings should be with your local organiser listed below,<br />
who will then check that the journey is eligible <strong>and</strong> arrange<br />
for a driver.<br />
For general information on the <strong>Dorset</strong> Country Car scheme,<br />
call Am<strong>and</strong>a Evans, Community Transport Co-ordina<strong>to</strong>r on<br />
01305 224518.<br />
Friends of Bl<strong>and</strong>ford Hospital<br />
Milldown Road<br />
Bl<strong>and</strong>ford Forum<br />
<strong>Dorset</strong><br />
DT11 7DD<br />
Tel/Fax: 01258 450095<br />
Email: friends.bl<strong>and</strong>ford@dorset-pct.nhs.uk<br />
Website: www.friendsbl<strong>and</strong>ford.org<br />
Contact Jean Durrant – Volunteers Coordina<strong>to</strong>r for more<br />
information.<br />
Able <strong>to</strong> help with transport <strong>to</strong> hospital appointments <strong>and</strong><br />
visits, along with necessary shopping trips for patients <strong>and</strong><br />
carers.<br />
FRIENDS OF THE PRACTICE – at Mil<strong>to</strong>n Abbas, Cerne<br />
Abbas, <strong>and</strong> Puddle<strong>to</strong>wn surgeries<br />
c/o Sue Brazier<br />
Mil<strong>to</strong>n Abbas Surgery<br />
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Catherines Well<br />
Mil<strong>to</strong>n Abbas, DT11 0AT<br />
Telephone: Sue Brazier on 01305 368908<br />
Gillingham Area Voluntary Car Link Scheme<br />
Help is available for transport <strong>to</strong>:<br />
• Medical <strong>and</strong> related appointments<br />
• Visiting a friend or relation in hospital<br />
• Collecting shopping, library books, prescriptions etc<br />
• To <strong>and</strong> from the hairdressers or barbers<br />
• For social outings<br />
The transport is organised by a group of local people<br />
supported by volunteer drivers <strong>and</strong> co-ordina<strong>to</strong>rs, <strong>and</strong> offers<br />
assistance <strong>to</strong> people in the SP8 postcode area who need<br />
help with transport. Users of the service will be given an<br />
envelope <strong>to</strong> make donations <strong>to</strong>wards the running costs of<br />
the service. Contact 07599 311443 for further details.<br />
NORDCAT & SCAT Bus – <strong>North</strong> <strong>Dorset</strong> Community<br />
Accessible Transport<br />
A door-<strong>to</strong>-door on dem<strong>and</strong> service for people of all ages who<br />
cannot use normal public transport <strong>and</strong> for all people aged<br />
over 60. Available in <strong>North</strong> <strong>and</strong> <strong>North</strong> West <strong>Dorset</strong> for<br />
shopping, visiting friends, medical appointments <strong>and</strong> so on.<br />
Users must register with an annual fee of £2. This includes<br />
the cost of a newsletter <strong>and</strong> programme every four months.<br />
The buses are also available for hire by community groups.<br />
For further information contact:<br />
NORDCAT<br />
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Unit 4a,<br />
Butts Pond Industrial Estate,<br />
<strong>Dorset</strong>, DT10 1AZ.<br />
Telephone: 01258 472164<br />
Concessionary Travel – <strong>North</strong> <strong>Dorset</strong><br />
<strong>North</strong> <strong>Dorset</strong> Concessionary Travel Scheme is able <strong>to</strong><br />
provide residents aged over 60 <strong>and</strong> disabled residents with<br />
free travel for all bus journeys that start within the borough<br />
through <strong>to</strong> their destination <strong>and</strong> return. Anyone who is<br />
registered blind or partially sighted is entitled <strong>to</strong> a bus pass<br />
which will enable them <strong>and</strong> a companion <strong>to</strong> travel free. To<br />
find out if you are eligible contact: <strong>North</strong> <strong>Dorset</strong> District<br />
Council 01258 484169.<br />
Disabled Parking Badges – (Blue Badge Scheme)<br />
The Blue Badge Scheme is a national arrangement of<br />
parking concessions for people with severe walking<br />
difficulties who travel either as drivers or passengers. The<br />
scheme also applies <strong>to</strong> registered blind people, <strong>and</strong> people<br />
with very severe upper limb disabilities who regularly drive a<br />
vehicle but cannot turn the steering wheel by h<strong>and</strong>. The<br />
scheme allows badge holders <strong>to</strong> park close <strong>to</strong> their<br />
destination, but the national concessions apply only <strong>to</strong> onstreet<br />
parking. Badges are only issued <strong>to</strong> people who meet<br />
the eligibility criteria, not <strong>to</strong> relatives or carers. They can<br />
however be used in any car the badge holder is driving or is<br />
a passenger in.<br />
The eligibility criteria for Blue Badges are set by law. The<br />
local authority makes the final decision on eligibility for the<br />
blue badge: this cannot be decided by a GP, although<br />
evidence of your disability from your GP will be required.<br />
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You will be au<strong>to</strong>matically eligible for a Blue Badge if you<br />
receive<br />
• Mobility Allowance<br />
• War Pensioner’s Mobility Allowance<br />
• Higher rate of Disability Living Allowance (DLA), that is<br />
awarded “ Help getting around.”<br />
Or if you:<br />
• Are registered blind<br />
• Use a disabled person’s car supplied by a government<br />
department<br />
• Receive a grant <strong>to</strong>wards owning a vehicle under section<br />
5(2)(a) of the NHS Act 1977, or section 46 of the NHS<br />
(Scotl<strong>and</strong>) Act 1978.<br />
You will be assessed as eligible if you:<br />
• Drive a mo<strong>to</strong>r vehicle regularly <strong>and</strong> have a severe<br />
disability in both upper limbs <strong>and</strong> are unable <strong>to</strong> turn by<br />
h<strong>and</strong> the steering wheel of a mo<strong>to</strong>r vehicle even if it is<br />
fitted with a turning knob.<br />
• Have a permanent <strong>and</strong> substantial disability, which<br />
causes inability <strong>to</strong> walk or very considerable difficulty in<br />
walking.<br />
For further information <strong>and</strong> an application form contact:<br />
Disabled Parking Badge Section<br />
Social Care & Health,<br />
<strong>Dorset</strong> County Council,<br />
Dorchester,<br />
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<strong>Dorset</strong>, DT1 1XJ<br />
Tel: 01305 224321<br />
www.dorsetforyou.com<br />
HOSPITAL CAR SERVICE<br />
Royal Bournemouth & Christchurch Hospitals<br />
The service is only available <strong>to</strong> patients who have no other<br />
way of getting <strong>to</strong> hospital.<br />
Healthcare Travel Costs Scheme<br />
If you are <strong>to</strong> travel <strong>to</strong> hospital independently, <strong>and</strong> are in<br />
receipt of any of the benefits listed below, you are entitled <strong>to</strong><br />
claim back public transport costs from the Hospital General<br />
Office:<br />
• Income Support (IS)<br />
• Income based Job Seekers Allowance (JSA (IB))<br />
• Working Tax Credit (WTC) – NHS Tax Credit Exemption<br />
Certificate<br />
• Pension Credit – Guarantee Credit<br />
• War Disablement Pension <strong>and</strong> one of the qualifying<br />
benefits/credits<br />
• People named on a HC2/HC3 certificate (NHS Low<br />
Income Scheme).<br />
For further information on the Hospital Travel Scheme can<br />
be found on the Department of Health website:<br />
www.dh.gov.uk/helpwithhealthcosts .<br />
You will need <strong>to</strong> show proof of qualifying Benefit <strong>and</strong> travel<br />
receipts at time of claiming.<br />
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Hospital Car Scheme – Going that extra mile for our<br />
patients<br />
As a hospital trust we only have <strong>to</strong> reimburse public<br />
transport costs for those patients who are eligible for support<br />
in getting <strong>to</strong> hospital. However, it is in our interest <strong>to</strong> make<br />
sure that patients arrive at hospital on time for their<br />
appointments so that our clinics <strong>and</strong> theatre lists run on time.<br />
Because of this we have set up a service with Poole Radios<br />
Cabs <strong>to</strong> help those eligible <strong>to</strong> receive a hospital car service.<br />
You will need your GP <strong>to</strong> sanction your first request for<br />
Hospital Car transport. All future requests will need <strong>to</strong> be<br />
sanctioned by the hospital department you are visiting.<br />
Bus services from Wareham <strong>to</strong> local hospitals<br />
Wilts & <strong>Dorset</strong> Bus Company – service <strong>to</strong> Poole Hospital<br />
From Wareham bus 142, 143, or 144 <strong>to</strong> Poole Bus Station,<br />
then catch bus M1, M2, 101, 164, 165 (every few minutes) <strong>to</strong><br />
the hospital. Wilts & <strong>Dorset</strong> Bus Company – service <strong>to</strong> Royal<br />
Bournemouth Hospital. From Wareham catch bus 142, 143,<br />
or 144 <strong>to</strong> Poole Bus Station, then bus X3 or bus 165 <strong>to</strong><br />
Royal Bournemouth Hospital. Buses X3 run every hour on<br />
the half hour <strong>and</strong> the 165 bus runs every half hour, on<br />
Mondays <strong>to</strong> Saturdays.<br />
Telephone: 01202 673555<br />
Website: www.wdbus.co.uk<br />
National organisations able <strong>to</strong> help with<br />
transport<br />
British Red Cross Transport <strong>and</strong> Escort Service<br />
For people who cannot use ordinary transport on their own.<br />
You can book a vehicle with a trained driver <strong>and</strong> escort if<br />
needed, or you can book an escort <strong>to</strong> help you use public<br />
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transport. Services include help with bags, attending<br />
appointments, shopping or visiting friends.<br />
Charges are 38p per mile from the volunteer’s door <strong>to</strong> the<br />
end of your journey. There is also a 15% charge for<br />
administration.<br />
For further information contact: 01872 267950<br />
(This is a regional number based in Truro, Cornwall, <strong>and</strong><br />
covers the whole of the South West).<br />
Ricability<br />
30 Angel Gate<br />
City Road<br />
London<br />
EC1V 2PT<br />
Tel: 020 7427 2460<br />
Fax: 020 7427 2468<br />
Textphone: 020 7427 2469<br />
Email: mail@ricability.org.uk<br />
Website: www.ricability.org.uk<br />
Ricability is a charity that researches <strong>and</strong> publishes<br />
information on products <strong>and</strong> services for older <strong>and</strong> disabled<br />
people. Contact them for information about buying or<br />
adapting a car for disabled people.<br />
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Note - At the time of producing this leaflet the information was correct <strong>and</strong><br />
any inclusion of a service does not imply recommendation.<br />
May 2011<br />
This page is left blank for any notes<br />
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This page is left blank for any notes<br />
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