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foreknowledge<br />

Essential Resources for Intelligence Analysts<br />

Issue Five<br />

October 2012<br />

Analytic<br />

rigour<br />

LEIU awards<br />

Intelligencia,<br />

secreto y política<br />

Evaluat<strong>in</strong>g effectiveness<br />

of analysis <strong>in</strong><br />

crim<strong>in</strong>al <strong>in</strong>vestigations<br />

www.foreknowledge.<strong>in</strong>fo<br />

ISSN 2225-5613<br />

Walk<strong>in</strong>g a tight rope …<br />

ethics for<br />

<strong>in</strong>telligence analysts<br />

Politicisation of<br />

<strong>in</strong>telligence analysis<br />

Ethical dilemmas<br />

for the<br />

<strong>in</strong>telligence analyst<br />

F<strong>in</strong>d<strong>in</strong>g Nemo:<br />

discover<strong>in</strong>g the value<br />

of open source<br />

<strong>in</strong>telligence <strong>in</strong><br />

social media


Contents<br />

From the editor 3<br />

Walk<strong>in</strong>g a tight rope: ethics for the 4<br />

Intelligence analyst<br />

The ethical implications of the politicisation of<br />

<strong>in</strong>telligence analysis<br />

Intelligence & ethics: uncomfortable companions<br />

Intelligencia, secreto y politíca<br />

Pathologies of <strong>in</strong>telligence-policy relations<br />

Some advice on ethics for <strong>in</strong>telligence analysts?<br />

Categories of ethical dilemmas<br />

Resources on ethics for <strong>in</strong>telligence analysts<br />

Toolbox: Analytic rigour 13<br />

Upcom<strong>in</strong>g events 14<br />

LEIU Awards 2012 14<br />

F<strong>in</strong>d<strong>in</strong>g Nemo: discover<strong>in</strong>g the value of 15<br />

open source <strong>in</strong>telligence <strong>in</strong> Social Media<br />

Evaluat<strong>in</strong>g effectiveness of analysis <strong>in</strong> 16<br />

crim<strong>in</strong>al <strong>in</strong>vestigations<br />

The effective analyst: attributes 17<br />

The all-discipl<strong>in</strong>e <strong>in</strong>telligence process: 18<br />

wanted - a simplified construct with real<br />

explanatory power<br />

Psychology of <strong>in</strong>telligence analysis # 5 20<br />

Advertise <strong>in</strong> <strong>Foreknowledge</strong> 22<br />

Endors<strong>in</strong>g organisations:<br />

Association of Law<br />

Enforcement<br />

Intelligence Units<br />

International Association<br />

of Law Enforcement<br />

Intelligence Analysts<br />

Association of Crime<br />

and Intelligence<br />

Analysts<br />

Australian Institute<br />

for Professional<br />

Intelligence Officers<br />

Cover: Shutterstock<br />

Editor:<br />

Dalene Duvenage<br />

Publisher:<br />

4Knowledge Analysis Solutions<br />

PO Box 40467<br />

Moreleta Park<br />

Pretoria<br />

2 October 2012 <strong>Foreknowledge</strong><br />

0044<br />

South Africa<br />

Contributions and advertis<strong>in</strong>g enquiries:<br />

editor@foreknowledge.<strong>in</strong>fo<br />

Views expressed <strong>in</strong> articles are not necessarily those of<br />

4Knowledge Analysis Solutions cc or of any executive member<br />

or director of the endors<strong>in</strong>g professional organizations<br />

unless expressly so stated.<br />

Editorial submissions<br />

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Editor: Dalene Duvenage, Pretoria, South Africa<br />

A lot has been written the last few years on the ethical aspects of <strong>in</strong>telligence, <strong>in</strong>clud<strong>in</strong>g politicization, <strong>in</strong>terrogation,<br />

drones and various war and <strong>in</strong>telligence doctr<strong>in</strong>es. Ethics is a fuzzy concept and dependent<br />

on <strong>in</strong>dividuals, organisations, ethnic groups, religious groups, cultures and countries’ <strong>in</strong>terpretation and<br />

<strong>in</strong>terests. These debates, mostly US-centric, usually take place on a policy-mak<strong>in</strong>g or academic level.<br />

T<strong>here</strong> is silence on how other countries and <strong>in</strong>telligence sectors deal with ethical issues while we as <strong>in</strong>telligence analysts<br />

struggle to f<strong>in</strong>d the relevancy to our day-to-day work. More often than not, we f<strong>in</strong>d ourselves walk<strong>in</strong>g a<br />

tight rope between what we feel is the right th<strong>in</strong>g to do and what our clients or managers want from us. It’s easy to<br />

say “Talk truth to power” when work, management and political realities and pressures makes it difficult. However,<br />

if we are serious about improv<strong>in</strong>g <strong>in</strong>telligence analysis and professionalisation, we need to operationalise this<br />

and talk about what is best practice and acceptable and what is not. I doubt that we will ever agree on a<br />

“Hippocratic Oath” for analysts, but at least we should put our problems out t<strong>here</strong> so that we can assist each other<br />

to deal with it more effectively. This issue of <strong>Foreknowledge</strong> reflects on what <strong>in</strong>telligence ethics means to our daily<br />

tasks. I hope that it will stimulate debate w<strong>here</strong>ver you are.<br />

Our contributors <strong>in</strong> this edition <strong>in</strong>clude <strong>in</strong>telligence professionals writ<strong>in</strong>g under pseudonyms as well these experts:<br />

Richards Heuer is a veteran <strong>in</strong>telligence<br />

scholar and analyst. He has<br />

written numerous books and resides<br />

<strong>in</strong> Monterey, California, USA. He gave<br />

us permission to summarise his book,<br />

Janet Evans is Associate<br />

Investigator, Centre of Excellence <strong>in</strong><br />

Polic<strong>in</strong>g and Security, Australia<br />

Amongst others, Jan Goldman is the<br />

editor of the Scarecrow Professional<br />

Intelligence Education Series and is a<br />

found<strong>in</strong>g member of the International<br />

Intelligence Ethics Association. He<br />

teaches as NDIC and Georgetown University<br />

<strong>in</strong> Wash<strong>in</strong>ton, US.<br />

Mario Eybers is a mortgage<br />

fraud analyst at First National<br />

Bank, Johannesburg, South Africa<br />

from the editor<br />

Dalene<br />

Don McDowell (SCCA) received awards for<br />

his book Strategic Intelligence: a handbook<br />

for practitioners, managers and users,<br />

teaches <strong>in</strong>telligence analysis throughout the<br />

world, has a private <strong>in</strong>telligence distance<br />

learn<strong>in</strong>g college and is a found<strong>in</strong>g member of<br />

AIPIO. He is from Pambula, NSW, Australia.<br />

Juan Pablo Somiedo is from Madrid,<br />

Spa<strong>in</strong> w<strong>here</strong> he is a strategic and competitive<br />

<strong>in</strong>telligence specialist .<br />

October 2012 <strong>Foreknowledge</strong> 3


ethics<br />

The ethical implications of the<br />

politicisation of <strong>in</strong>telligence<br />

analysis<br />

Before we can discuss the<br />

ethical implications of the<br />

politicisation of <strong>in</strong>telligence<br />

analysis, we must first def<strong>in</strong>e<br />

what is meant as<br />

“politicisation of <strong>in</strong>telligence<br />

analysis.” Then, after we can<br />

agree on a def<strong>in</strong>ition of this term,<br />

can we better understand its impact<br />

on how it both assists and<br />

h<strong>in</strong>ders <strong>in</strong>telligence analysis.<br />

So, what is the politicisation of<br />

<strong>in</strong>telligence analysis? Simply put,<br />

“politicised <strong>in</strong>telligence” is any<br />

<strong>in</strong>telligence or analysis that is developed<br />

to meet the conclusion of<br />

key judgements that have already<br />

been predeterm<strong>in</strong>ed to<br />

support policy.<br />

Other def<strong>in</strong>itions <strong>in</strong>clude the manipulation<br />

of <strong>in</strong>telligence to reflect<br />

policy preferences. Of<br />

course, the policymaker is not<br />

<strong>in</strong>terested <strong>in</strong> objective <strong>in</strong>telligence<br />

analysis because of policy<br />

bias that may already exist by the<br />

person responsible for receiv<strong>in</strong>g<br />

the <strong>in</strong>telligence.<br />

Consequently, the <strong>in</strong>telligence<br />

analyst is not be<strong>in</strong>g asked to be<br />

objective (that is, lett<strong>in</strong>g the facts<br />

speak for themselves) but rather,<br />

the consumer is ask<strong>in</strong>g the analyst<br />

to be subjective (that is, deliver<strong>in</strong>g<br />

assessments that speak for<br />

themselves IN SPITE of the facts).<br />

Hav<strong>in</strong>g your boss come over to<br />

your desk and tell<strong>in</strong>g you to<br />

Jan Goldman<br />

Editor of the International Journal of Intelligence Ethics<br />

Shutterstock<br />

change your conclusions is the<br />

most blatant and obvious form of<br />

politicisation of <strong>in</strong>telligence; however,<br />

t<strong>here</strong> are many other forms<br />

of politicisation of <strong>in</strong>telligence,<br />

that are more subtle and yet, just<br />

as deadly for the <strong>in</strong>telligence analyst<br />

to lose their<br />

credibility…because, if you are<br />

will<strong>in</strong>g to fix your <strong>in</strong>telligence<br />

assessment to please your boss,<br />

then why should you ever be<br />

trusted to provide accurate <strong>in</strong>telligence<br />

<strong>in</strong> the future?<br />

The danger of the politicisation of<br />

<strong>in</strong>telligence community is real.<br />

Moreover, the danger can never<br />

be elim<strong>in</strong>ated but the challenge is<br />

to develop reasonable safeguards.<br />

T<strong>here</strong> is a need to protect <strong>in</strong>telligence<br />

from any k<strong>in</strong>d of pressure.<br />

The <strong>in</strong>telligence community can<br />

defend itself by strengthen<strong>in</strong>g its<br />

professional ethos from political<br />

pressure, by both establish<strong>in</strong>g unbiased<br />

analytical approaches and<br />

strong leadership that is not<br />

afraid to speak truth to power.<br />

Additionally, when <strong>in</strong>telligence<br />

analysts see <strong>in</strong>telligence not be<strong>in</strong>g<br />

handled or prepared <strong>in</strong> an objective<br />

manner, they need to speak<br />

out and make these concerns<br />

available to their cha<strong>in</strong>-of-command.<br />

When <strong>in</strong>telligence is misused,<br />

everyone loses.<br />

Shutterstock<br />

4 October 2012 <strong>Foreknowledge</strong>


1Indirect manipulation of<br />

<strong>in</strong>telligence analysis<br />

This is when the boss uses<br />

subtle efforts to shape<br />

<strong>in</strong>telligence. These actions<br />

occur <strong>in</strong> how your boss<br />

“suggests” better ways to<br />

write a report lead<strong>in</strong>g to a<br />

different conclusion, or<br />

provid<strong>in</strong>g <strong>in</strong>centives to<br />

assessments that “prove a<br />

po<strong>in</strong>t” rather than seek<strong>in</strong>g to<br />

f<strong>in</strong>d out what the po<strong>in</strong>t is.<br />

2<br />

Direct manipulation of<br />

<strong>in</strong>telligence analysis<br />

This action occurs when the<br />

policymakers po<strong>in</strong>ts out that<br />

these are the specific f<strong>in</strong>d<strong>in</strong>gs<br />

that will be accepted and<br />

noth<strong>in</strong>g else. This is probably<br />

the easiest and most obvious<br />

form of politicization of<br />

<strong>in</strong>telligence.<br />

3<br />

Subtle assumptions of fact<br />

When analysts are expected<br />

to use certa<strong>in</strong> basic<br />

4 Career<br />

5 Partisan<br />

assumptions that are agreed<br />

upon by their bosses and<br />

colleagues. Analysts are not<br />

allowed to wander off and<br />

develop their own<br />

assumptions.<br />

<strong>in</strong>terests<br />

When analysts are driven by<br />

how the <strong>in</strong>telligence will<br />

advance their careers <strong>in</strong> the<br />

organization. By becom<strong>in</strong>g<br />

the <strong>in</strong>telligence expert – that<br />

provides the required<br />

answers to the <strong>in</strong>telligence<br />

questions, your status will be<br />

enhanced. Of course, you are<br />

not allowed to accept other<br />

op<strong>in</strong>ions or facts that might<br />

contradict your assessments.<br />

<strong>in</strong>telligence<br />

When political motives<br />

<strong>in</strong>fluence the decision of the<br />

analyst and their assessment.<br />

Clearly, when two or more<br />

political parties are vy<strong>in</strong>g for<br />

power <strong>in</strong> a country, t<strong>here</strong> is a<br />

ethics<br />

Here are 7 additional and different forms of politicisation that exists. The list <strong>in</strong>cludes the obvious and<br />

less obvious but is important that analysts be aware of such frameworks.<br />

carryover to how it may<br />

prove or disprove a political<br />

party’s platform.<br />

October 2012 <strong>Foreknowledge</strong> 5<br />

6 Bureaucratic<br />

<strong>in</strong>telligence<br />

Bureaucracies use<br />

<strong>in</strong>telligence to ga<strong>in</strong> power<br />

and favour from those <strong>in</strong><br />

political power. Good<br />

supportive <strong>in</strong>telligence for<br />

one party over another<br />

political party will result <strong>in</strong><br />

how it will affect the<br />

organization’s budget,<br />

resources and organizational<br />

goals.<br />

7<br />

Intelligence as a scapegoat<br />

Politicians will often blame<br />

<strong>in</strong>telligence for failed policies,<br />

or when government<br />

operations go wrong.<br />

Intelligence analysts can be<br />

easy prey for politicians -<br />

especially when the element<br />

of secrecy is <strong>in</strong>volved.<br />

Consequently, <strong>in</strong>telligence<br />

analysts can rarely speak out<br />

<strong>in</strong> their own defense.


ethics<br />

Though this topic keeps occasionally<br />

appear<strong>in</strong>g <strong>in</strong> pr<strong>in</strong>t<br />

and <strong>in</strong> discussions about <strong>in</strong>telligence<br />

activity <strong>in</strong> all its forms,<br />

most of the hub-bub simply tends<br />

to die away. Ethics seems not to be<br />

a topic that we <strong>in</strong> the global <strong>in</strong>telligence<br />

community want to embrace<br />

or treat seriously. 1 This article, the<br />

first <strong>in</strong> a series, looks at ethics <strong>in</strong><br />

the enforcement and corporate <strong>in</strong>telligence<br />

context, although draw<strong>in</strong>g<br />

parallels with other forms and<br />

applications of the <strong>in</strong>telligence<br />

craft.<br />

A non-issue or unpopular subject<br />

Hav<strong>in</strong>g for several years taught,<br />

lectured and given presentations<br />

on ethics a nd morality <strong>in</strong> various<br />

domestic and <strong>in</strong>ternational sett<strong>in</strong>gs,<br />

I still f<strong>in</strong>d it difficult to engage <strong>in</strong>telligence<br />

officers <strong>in</strong> any serious<br />

discussion about this topic. Clearly<br />

one could be forgiven for th<strong>in</strong>k<strong>in</strong>g<br />

that the “ethics and <strong>in</strong>telligence”<br />

nexus is either a non-issue, or at<br />

least an unpopular one that perhaps<br />

should neither be mentioned<br />

nor explored.<br />

It is all too easy for <strong>in</strong>telligence<br />

staff to ignore the issue of ethical<br />

and moral challenge, rely<strong>in</strong>g <strong>in</strong>stead<br />

on our presumed knowledge<br />

of “right and wrong.” Moreover,<br />

the conviction that we do what we<br />

do for a good and proper purpose<br />

susta<strong>in</strong>s belief <strong>in</strong> self. We are not<br />

alone <strong>in</strong> this either; operational<br />

agents and <strong>in</strong>vestigators face exactly<br />

the same choices and are driven<br />

by the same convictions.<br />

Insufficient rules and regulations<br />

Reliance on rules and regulations<br />

to guide – as well as to constra<strong>in</strong><br />

actions and behaviour - allows <strong>in</strong>telligence<br />

officers to expect that act<strong>in</strong>g<br />

accord<strong>in</strong>g to rule will overcome<br />

any ethical or moral considerations<br />

and challenges.<br />

Intelligence & ethics<br />

Uncomfortable<br />

companions<br />

In be<strong>in</strong>g employed and legitimized<br />

by governments or corporations,<br />

t<strong>here</strong> is a virtual umbrella of protection.<br />

With<strong>in</strong> military circles as well as<br />

enforcement paramilitary organizations,<br />

publication of ROE (rules off<br />

engagement) satisfies two requirements:<br />

firstly, that a set of rules has<br />

been developed to ensure behaviour<br />

is authorised and legitimized;<br />

and secondly, that everyone <strong>in</strong>volved<br />

knows what they can do<br />

and what they cannot.<br />

However, ROE are produced for<br />

specific operational purposes govern<strong>in</strong>g<br />

the behaviour of all concerned<br />

(<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>telligence<br />

operatives) and def<strong>in</strong><strong>in</strong>g the pa-<br />

Don McDowell<br />

Pambula, Australia<br />

Shutterstock<br />

rameters of action and contact with<br />

oppos<strong>in</strong>g offenders or combatants.<br />

No such procedural mechanism<br />

exists for day-to-day activities of<br />

<strong>in</strong>telligence staff. Instead, and even<br />

then not always universally applied,<br />

government departments<br />

and corporate organizations may<br />

publish a code of ethics as part of<br />

their standard operat<strong>in</strong>g procedural<br />

<strong>in</strong>structions (SOPs).<br />

When it comes to <strong>in</strong>telligence units<br />

(particularly <strong>in</strong> enforcement), we<br />

face the obvious dilemma of be<strong>in</strong>g<br />

<strong>in</strong>volved <strong>in</strong> what is often typified<br />

as secretive behaviour, try<strong>in</strong>g to<br />

gather <strong>in</strong>formation and <strong>in</strong>terpret it<br />

<strong>in</strong> a sensitive environment, always<br />

to protect the safety and security of<br />

6 October 2012 <strong>Foreknowledge</strong>


Th<strong>in</strong>k<strong>in</strong>g only operational staff and not analysts are bound<br />

by ethical considerations? This is a truly mistaken belief at<br />

the most fundamental level, unto the po<strong>in</strong>t of self-delusion.<br />

We share responsibility …<br />

government and the people. The<br />

same can be said of corporate <strong>in</strong>telligence<br />

activities.<br />

Ethical challenges almost never<br />

seem to loom large <strong>in</strong> our traditional<br />

th<strong>in</strong>k<strong>in</strong>g as <strong>in</strong>telligence officers.<br />

Yet t<strong>here</strong> are recorded cases <strong>in</strong><br />

which scandals erupt when data<br />

collection activities – overt and covert<br />

- go “wrong,” rais<strong>in</strong>g questions<br />

about whether our actions were justifiable<br />

<strong>in</strong> all the circumstances. The<br />

easy solutions always seem to be to<br />

focus on those who conducted the<br />

data gather<strong>in</strong>g, whether authorised<br />

or not, and rarely focus on the <strong>in</strong>telligence<br />

th<strong>in</strong>k<strong>in</strong>g beh<strong>in</strong>d the direction<br />

to collectors.<br />

If we direct collection, we share<br />

responsibility<br />

This br<strong>in</strong>gs us to the real challenge<br />

fac<strong>in</strong>g <strong>in</strong>telligence staff. We see ourselves<br />

as absolutely important to<br />

the role of guid<strong>in</strong>g and direct<strong>in</strong>g<br />

data gather<strong>in</strong>g for an <strong>in</strong>telligence<br />

case, even though we might not,<br />

ourselves, be physically <strong>in</strong>volved <strong>in</strong><br />

that activity. Hence the responsibility<br />

for improper action, were it to<br />

occur, can easily be seen to rest on<br />

the collectors.<br />

But the questions rema<strong>in</strong> unanswered:<br />

if we <strong>in</strong> <strong>in</strong>telligence direct<br />

data collection, do we not also<br />

share responsibility for ensur<strong>in</strong>g<br />

that the targets are properly chosen?<br />

For the hypothetical rationale?<br />

For direct<strong>in</strong>g the collection effort?<br />

For the specifically focused directions<br />

given by our <strong>in</strong>telligence<br />

staff? All must be rational and logical,<br />

and beyond reproach <strong>in</strong> terms<br />

of ethical and moral considerations.<br />

We can always rationalise that we<br />

carry out our functions with the<br />

best of <strong>in</strong>tentions and thus perhaps<br />

“the end justifies the means.” Yet<br />

t<strong>here</strong> are quite str<strong>in</strong>gent legal requirements<br />

for enforcement and<br />

<strong>in</strong>telligence action, and merely<br />

quot<strong>in</strong>g that well-known aphorism<br />

would be little useful defence<br />

aga<strong>in</strong>st potential prosecution.<br />

Self-<strong>in</strong>terested justification<br />

In the <strong>in</strong>telligence world, analysis<br />

enjoys seem<strong>in</strong>gly the greatest level<br />

of protection and self-<strong>in</strong>terested justification.<br />

After all, analysts merely<br />

analyse and give advice and we do<br />

not get <strong>in</strong>volved <strong>in</strong> any real physical<br />

activity that needs be considered<br />

aga<strong>in</strong>st ethical or moral issues and<br />

benchmarks. This is a truly mistaken<br />

belief at the most fundamental<br />

level, unto the po<strong>in</strong>t of self-delusion.<br />

In giv<strong>in</strong>g advice, analysts must<br />

make decisions to share their convictions<br />

with their clients and commanders.<br />

How do we decide what<br />

to tell and what to keep out of the<br />

brief<strong>in</strong>g or report? It is human nature<br />

to want to satisfy ourselves<br />

that we have done someth<strong>in</strong>g<br />

worthwhile; to admit to mistakes or<br />

errors, threatens our well-be<strong>in</strong>g.<br />

Yet to withhold from a client or<br />

commander <strong>in</strong>formation that might<br />

be essential – that we have missed<br />

out on some element of research,<br />

that some data is unreliable, or even<br />

that t<strong>here</strong> are conflict<strong>in</strong>g suppositions<br />

and possibilities – all these deprive<br />

the client of an ability to make<br />

a completely <strong>in</strong>formed decision.<br />

Tell<strong>in</strong>g what we know and don’t<br />

know<br />

Are we right to focus only on the<br />

positives? Most analysts and com-<br />

ethics<br />

manders might be tempted to answer<br />

“Yes” on the basis of urgency<br />

and time and critical decisions<br />

need<strong>in</strong>g to me made. But if decision-mak<strong>in</strong>g<br />

is so critical, then<br />

surely we, the analysts, need to respond<br />

holistically, stat<strong>in</strong>g what we<br />

know and admitt<strong>in</strong>g what we<br />

don’t.<br />

Only <strong>in</strong> that way do we provide a<br />

fully disclos<strong>in</strong>g, balanced <strong>in</strong>telligence<br />

report to our client. Only by<br />

act<strong>in</strong>g this way are we approach<strong>in</strong>g<br />

the brief<strong>in</strong>g challenge with our ethical<br />

values <strong>in</strong>tact.<br />

Mak<strong>in</strong>g sure that this can happen is<br />

a matter of tra<strong>in</strong><strong>in</strong>g and development,<br />

condition<strong>in</strong>g, monitor<strong>in</strong>g<br />

and regulation. More about these<br />

issues, problems, challenges and<br />

solutions will come <strong>in</strong> planned future<br />

articles.<br />

Don McDowell has been an <strong>in</strong>telligence officer<br />

for nearly 50 years across a wide variety of<br />

work<strong>in</strong>g environments. He is a respected author,<br />

consultant, advisor and lecturer. Don was<br />

the co-founder and Charter President of AIPIO<br />

from 1990 to 1994, is co-Vice Chair of the International<br />

Association for Intelligence Education<br />

(IAFIE).<br />

1 The exception is the focal po<strong>in</strong>t that the International<br />

Intelligence Ethics Association provides through its<br />

conferences and publications. The IIEA body, however,<br />

tends to focus primarily on ethical issues as they<br />

relate to national security, defense and espionage,<br />

rather than on enforcement.<br />

October 2012 <strong>Foreknowledge</strong> 7


ethics<br />

INTELIGENCIA,<br />

SECRETO Y<br />

POLÍTICA<br />

La obtención y el análisis<br />

de <strong>in</strong>formación para<br />

su posterior transformación<br />

en conocimiento al<br />

servicio de ciertos <strong>in</strong>tereses particulares<br />

o generales no es una realidad<br />

nueva, s<strong>in</strong>o que es casi tan<br />

vieja como el hombre mismo y<br />

nació con las primeras civilizaciones.<br />

Es una actividad que ya<br />

aparece documentada en la Biblia,<br />

como bien ha estudiado Rose Mary<br />

Sheldon.<br />

Desde sus orígenes mismos, hay<br />

una relación crucial entre <strong>in</strong>formación,<br />

<strong>in</strong>teligencia y poder. Uno de<br />

los riesgos de cualquier <strong>in</strong>stitución,<br />

en el aspecto funcional, como señala<br />

Peter Jackson, es su politización.<br />

De hecho, la historia está sembrada<br />

de casos en los que determ<strong>in</strong>adas<br />

<strong>in</strong>stituciones cedieron ante las presiones<br />

del poder político. Por ejemplo,<br />

la antigua <strong>in</strong>quisición fue,<br />

muchas veces, un <strong>in</strong>strumento utilizado<br />

por las monarquías de media<br />

Europa para lograr<br />

determ<strong>in</strong>ados f<strong>in</strong>es políticos.<br />

Los servicios de <strong>in</strong>teligencia no son<br />

ajenos a este riesgo y pueden llegar<br />

a acomodar su <strong>in</strong>formación a los<br />

<strong>in</strong>tereses políticos predom<strong>in</strong>antes.<br />

Pero también se ha dado el revés<br />

de la moneda, es decir, el poder<br />

público y político es manejado por<br />

determ<strong>in</strong>ados servicios de <strong>in</strong>teligencia<br />

o de <strong>in</strong>formación para<br />

satisfacer <strong>in</strong>tereses privados o <strong>in</strong>dividuales.<br />

Es el caso de Edgar Hoover.<br />

El que fuera director del<br />

Juan Pablo Somiedo<br />

Madrid, Spa<strong>in</strong><br />

Federal Bureau of Investigation<br />

(FBI) desde 1924, controló a los<br />

sucesivos presidentes y fiscales<br />

generales, a quienes, en ocasiones,<br />

amenazó con desvelar escándalos<br />

en caso de ser destituido, lo que le<br />

permitió, a pesar de las críticas,<br />

permanecer en su cargo hasta su<br />

muerte en 1972. Se le atribuye al<br />

presidente norteamericano Johnson<br />

una curiosa analogía relacionando<br />

política y servicios de<br />

<strong>in</strong>teligencia:<br />

“La política es como ordeñar una<br />

vaca. Ves la leche salir, aprietas<br />

más y la leche burbujea y sale; y<br />

justo cuando el cubo está lleno, la<br />

vaca con su rabo empuja el cubo y<br />

todo se derrama. Esto es lo que la<br />

CIA hace a la política”.<br />

Otro de los riesgos añadidos en<br />

esta relación obligada entre <strong>in</strong>teligencia<br />

y política tiene que ver<br />

con la dirección política de los<br />

servicios de <strong>in</strong>teligencia. La experiencia<br />

demuestra que cuando no<br />

existe una adecuada dirección o<br />

existen vacíos de poder y decisión,<br />

normalmente son siempre ocupados<br />

por alguien.<br />

Lo que, en algunas ocasiones, ha<br />

favorecido que, quien verdaderamente<br />

tenía la responsabilidad de<br />

haber tomado determ<strong>in</strong>adas decisiones<br />

acuse a quien las tomó en su<br />

defecto cuando las cosas no salieron<br />

tal y como estaban planeadas.<br />

Por otro lado, cuando hablamos de<br />

gobiernos democráticos, la alternancia<br />

política no debiera implicar<br />

Shutterstock<br />

cambios drásticos en cuanto a la<br />

planificación y las directrices, pues<br />

la cont<strong>in</strong>uidad implica estabilidad<br />

y esta última generalmente redunda<br />

en eficacia de los servicios de<br />

<strong>in</strong>teligencia.<br />

Pero es el secreto el que cierra esta<br />

triada circular. El secreto se halla<br />

en la médula misma del poder.<br />

Buena parte de la fuerza de las<br />

dictaduras de todo tipo y signo<br />

político reside en la capacidad de<br />

concentrar el secreto, que en las democracias<br />

se comparte y se diluye<br />

entre muchos.<br />

Pero todos los secretos guardados<br />

en una sola mano o círculo restr<strong>in</strong>gido,<br />

acaban siendo fatales, no<br />

solo para sus depositarios, s<strong>in</strong>o<br />

para todos los afectados. El ejemplo<br />

de la Stasi en el antiguo Berlín<br />

oriental quedará siempre como un<br />

recuerdo imperecedero del lado<br />

más peligroso del secreto.<br />

Juan Pablo Somiedo is from Madrid, Spa<strong>in</strong><br />

w<strong>here</strong> he is strategic and competitive<br />

<strong>in</strong>telligence specialist. He runs a Spanish blog,<br />

Intel Times <strong>here</strong><br />

8 October 2012 <strong>Foreknowledge</strong>


Pathologies of <strong>in</strong>telligence-policy<br />

relations<br />

Joshua Rovner<br />

From Fix<strong>in</strong>g the Facts: National Security and the Politics of Intelligence.<br />

Cornell University Press (2011). Book available <strong>here</strong><br />

1<br />

Excessive harmony<br />

Mutual satisfaction leads to shared tunnel<br />

vision. Intelligence and policy fail to challenge<br />

each others’ assumptions and beliefs,<br />

potentially lead<strong>in</strong>g to disaster.<br />

2<br />

3<br />

Direct manipulation<br />

Policymakers and staff pressure <strong>in</strong>telligence to produce specific<br />

f<strong>in</strong>d<strong>in</strong>gs. Alternately, they appo<strong>in</strong>t malleable analysts.<br />

Politicization<br />

Indirect manipulation<br />

Policymakers send tacit signals about acceptable and unacceptable<br />

conclusions. Implicit threats and promises accompany these signals.<br />

Embedded assumptions<br />

Neglect<br />

Ignore the messenger<br />

Policymakers ignore <strong>in</strong>telligence that underm<strong>in</strong>es<br />

their objectives. Instead, they cherry-pick support<strong>in</strong>g<br />

<strong>in</strong>formation or ignore <strong>in</strong>telligence altogether.<br />

Self-isolation<br />

Intelligence self-consciously avoids contact<br />

with policymakers.<br />

Widely held strategic assumptions and social norms restrict the<br />

bounds of acceptable analysis.<br />

Intelligence subverts policy<br />

Intelligence estimates publicly underm<strong>in</strong>e policy decisions. Policymakers<br />

may ignore <strong>in</strong>telligence because they fear this k<strong>in</strong>d of subversion.<br />

ethics<br />

Shutterstock<br />

Intelligence parochialism<br />

Analysts tailor f<strong>in</strong>d<strong>in</strong>gs for personal or professional ga<strong>in</strong>. Depend<strong>in</strong>g<br />

on the analyst’s goals, this can lead to “<strong>in</strong>telligence to<br />

please” or subversion.<br />

Bureaucratic parochialism<br />

Intelligence agencies tailor f<strong>in</strong>d<strong>in</strong>gs to support their organizational<br />

<strong>in</strong>terests.<br />

Partisan <strong>in</strong>telligence<br />

Political parties use <strong>in</strong>telligence issues for partisan ga<strong>in</strong>, often by<br />

accus<strong>in</strong>g rivals of mismanag<strong>in</strong>g <strong>in</strong>telligence.<br />

Intelligence as scapegoat<br />

Policymakers deride <strong>in</strong>telligence when it does not support policy<br />

decisions. In addition, <strong>in</strong>telligence is blamed for failure to predict<br />

events like surprise attacks.<br />

October 2012 <strong>Foreknowledge</strong> 9


ethics<br />

Sources of <strong>in</strong>formation<br />

MA: Sources may be reliable, unre-<br />

liable, or they may be spies serv<strong>in</strong>g<br />

other agendas. Even when s<strong>in</strong>cere<br />

and well placed, sources can be<br />

simply wrong. So assess<strong>in</strong>g the<br />

quality of sources is important for<br />

accuracy of your conclusions. Less<br />

discussed, but equally important <strong>in</strong><br />

my view, is protect<strong>in</strong>g your sourc-<br />

es from bureaucracies that may<br />

abuse them without any trace of<br />

conscience. In fact, it is common<br />

for <strong>in</strong>telligence bureaucracies to<br />

Some advice on ethics to<br />

<strong>in</strong>telligence analysts?<br />

Professional <strong>in</strong>tegrity and best practice<br />

DD: We often forget about work ethic when we debate <strong>in</strong>telligence ethics.<br />

As analysts, we at least have some control over our attitude towards our<br />

work, <strong>in</strong> contrast to politicisation and other ethical dilemmas. Analysts<br />

should be m<strong>in</strong>dful and reflective: improve the application for methods, learn<br />

new approaches, be m<strong>in</strong>dful of the biases that clouds my perspective, actively<br />

look<strong>in</strong>g for counter arguments that might make my analysis better. As an<br />

analyst, I can make sure that I have done my best <strong>in</strong> terms of methods, op<strong>in</strong>ions,<br />

show<strong>in</strong>g what I know and what not, and be ready to answer any question<br />

or critique from my client. But if he does not want to listen to me<br />

because of his own biases and political reasons, my hands are tied. I’ll get<br />

frustrated, but be<strong>in</strong>g an analyst, my raison d’être is to make sense and advise,<br />

and that should be enough. If it is not, I should get another job!<br />

MA: Cognitive biases are a problem for analysts because they affect perceptions,<br />

conclusions, and the questions one selects for research. Leaders have<br />

biases too, so a delicate balance must be struck between suppress<strong>in</strong>g<br />

yours and cater<strong>in</strong>g to theirs without violat<strong>in</strong>g your<br />

commitment to objective truths. Failure can have huge consequences.<br />

TN: The challenge fac<strong>in</strong>g any <strong>in</strong>telligence analyst is that not<br />

only will they be judged by the ethics of the<br />

present, but also the ethics of the future. This<br />

makes the framework that dictates how we gather,<br />

build, complete, and pretty up our work critical.<br />

For the <strong>in</strong>telligence analyst to forget ethics altogether,<br />

rather than mak<strong>in</strong>g an <strong>in</strong>formed decision<br />

of w<strong>here</strong> to apply them, could lead to a career<br />

disaster not only now, but also <strong>in</strong> the future.<br />

squeeze as much as possible from<br />

sources, <strong>in</strong>different to their welfare<br />

and obsessed with short term<br />

goals. Analysts may not be direct-<br />

ly <strong>in</strong>volved <strong>in</strong> collection or han-<br />

dl<strong>in</strong>g sources, but analytic<br />

products have consequences too.<br />

So remember<strong>in</strong>g the humanity of<br />

those you use, and even those you<br />

may target, is important to pre-<br />

serv<strong>in</strong>g some moral foundation for<br />

the whole endeavor.<br />

(MA): Prof Michael Andregg:<br />

University of St Thomas, St<br />

Paul, M<strong>in</strong>nesota, US.<br />

mmandregg@stthomas.edu<br />

(DD): Dalene Duvenage:<br />

Tra<strong>in</strong>er, consultant, scholar,<br />

<strong>Foreknowledge</strong> editor<br />

Pretoria, South Africa<br />

(TN): Tony Nolan, Risk,<br />

Intelligence and Analytics<br />

Officer, Australian<br />

Government<br />

Impunity and arrogance<br />

MA: Another issue is the illusion of im-<br />

punity and hubris or extreme arro-<br />

gance. Hubris can destroy you <strong>in</strong> many<br />

ways. Countless analysts have dis-<br />

tanced themselves from the conse-<br />

quences of their work on the theory<br />

they are t<strong>in</strong>y cogs <strong>in</strong> big mach<strong>in</strong>es, and<br />

that moral judgments are reserved for<br />

policy people. Bureaucracies encour-<br />

age that view, but they are fundamen-<br />

tally amoral, hav<strong>in</strong>g neither conscience<br />

nor soul. If you make errors <strong>in</strong> target-<br />

<strong>in</strong>g and a house full of children is de-<br />

stroyed <strong>in</strong>stead of a house full of<br />

terrorists, the soldier who pulled the<br />

trigger is no more responsible than the<br />

men or women who told him what to<br />

destroy.<br />

Do not be deceived by those who say<br />

the moral way is for sissies and preach-<br />

ers. The prime missions of <strong>in</strong>telligence<br />

professionals are protect<strong>in</strong>g your peo-<br />

ple from the dangers of our troubled<br />

world, and protect<strong>in</strong>g <strong>in</strong>nocence as a<br />

concept. Be professional and protect<br />

10 October 2012 <strong>Foreknowledge</strong><br />

them.


S<strong>in</strong>s of Commission<br />

An agency is <strong>in</strong> competition with another over scarce resources.<br />

In furtherance of that end a supervisor approaches a junior analyst<br />

and asks for a product with a specific conclusion. When the<br />

analyst tells her supervisor that she's not sure the data supports<br />

that conclusion, the supervisor replies: “C'mon, you can make<br />

statistics say anyth<strong>in</strong>g.”<br />

S<strong>in</strong>s of commission, w<strong>here</strong> someone <strong>in</strong> power attempts to<br />

strong arm an analyst to deliver a particular judgment,<br />

are rare among those agencies that have a strong tradition<br />

of professionalism and w<strong>here</strong> analysts are able to<br />

progress beyond the lowest levels of the organization.<br />

Yet, <strong>in</strong> the United States, the past decade has seen an explosion<br />

of domestic <strong>in</strong>telligence personnel <strong>in</strong> law enforcement<br />

and 'homeland security' agencies. Most of these<br />

agencies have little or no orientation or traditions <strong>in</strong> <strong>in</strong>telligence<br />

analysis, are fragmented with few analytical personnel<br />

and rarely afford analysts the opportunity to rise<br />

with<strong>in</strong> the organization to positions with decision mak<strong>in</strong>g<br />

authority.<br />

It is under these conditions w<strong>here</strong> analysts are most likely<br />

to be directed to produce politicized analysis and also<br />

w<strong>here</strong> they will have the fewest opportunities for redress.<br />

Difficult ethical decisions<br />

impact on our career<br />

paths…<br />

Rais<strong>in</strong>g questions about practices<br />

like those discussed above, can be<br />

problematic - even for experienced <strong>in</strong>telligence<br />

personnel. While <strong>in</strong> the federal<br />

<strong>in</strong>telligence community, rais<strong>in</strong>g<br />

such questions may result <strong>in</strong> a transfer<br />

to a less desirable post or delayed career<br />

advancement, <strong>in</strong> the law enforcement or<br />

counter-terrorism communities the consequences<br />

can be much longer last<strong>in</strong>g.<br />

Many analysts <strong>in</strong> those communities<br />

work for small agencies and have few<br />

career opportunities other than mov<strong>in</strong>g<br />

to other agencies. Acquir<strong>in</strong>g a reputa-<br />

Categories of ethical dilemmas<br />

Travels with Shiloh<br />

tion as not be<strong>in</strong>g a<br />

'team player' can effectively<br />

destroy a career via<br />

<strong>in</strong>formal channels.<br />

Expect<strong>in</strong>g analysts to both be<br />

aware of ways <strong>in</strong> which their work<br />

can be manipulated (consciously or<br />

not) and expect<strong>in</strong>g them to act as<br />

warn<strong>in</strong>g system to prevent that occurr<strong>in</strong>g<br />

without tra<strong>in</strong><strong>in</strong>g or support may<br />

just be too much for them to bear.<br />

New <strong>in</strong>telligence analysts frequently<br />

come <strong>in</strong>to their agency want<strong>in</strong>g to both<br />

ethics<br />

S<strong>in</strong>s of Omission<br />

A political protest erupts <strong>in</strong> cities around the country. The<br />

protestors are dedicated to non-violence and, despite attract<strong>in</strong>g<br />

large numbers of supporters, engage <strong>in</strong> little serious crim<strong>in</strong>al<br />

activity. Yet, the movement attracts the attention of law enforcement<br />

and counter-terrorism officials who demand a steady<br />

stream of products l<strong>in</strong>k<strong>in</strong>g the protest to other, violent movements<br />

despite little to no evidence of any such connection. As<br />

<strong>in</strong>telligence resources are focused on the movement, other crim<strong>in</strong>al<br />

and terrorist threats are given lower priority and attention.<br />

A more common and subtle ethical issue for <strong>in</strong>telligence<br />

analysts falls <strong>in</strong>to this category. Intelligence personnel<br />

may be directed to focus their energies towards a particular<br />

conclusion for any number of biases or <strong>in</strong>terests. The<br />

end result, however, rema<strong>in</strong>s the same. Analytical judgments<br />

are <strong>in</strong>fluenced and manipulated based upon the parameters<br />

under which <strong>in</strong>telligence personnel directed.<br />

As <strong>in</strong> the case of the search for WMDs <strong>in</strong> Iraq, repeated<br />

requests to f<strong>in</strong>d evidence of a particular threat, along with<br />

<strong>in</strong>creas<strong>in</strong>g amounts of resources devoted to the question,<br />

<strong>in</strong>evitably leads to <strong>in</strong>creased report<strong>in</strong>g. Often this report<strong>in</strong>g<br />

<strong>in</strong>volves <strong>in</strong>formation of decreas<strong>in</strong>g quality or repetitive<br />

report<strong>in</strong>g but its quantity can lead to superficial<br />

assessments that threats exist w<strong>here</strong> they really don't.<br />

make a good impression<br />

and a difference <strong>in</strong> their community.<br />

The important nature of the work, culture<br />

of hierarchy and presence of people<br />

of great experience, even if <strong>in</strong> a<br />

non-<strong>in</strong>telligence field, can make the<br />

pressures aga<strong>in</strong>st rais<strong>in</strong>g concerns formidable<br />

at best.<br />

October 2012 <strong>Foreknowledge</strong> 11


Renseigner, c’est aussi <strong>in</strong>fluencer<br />

celui ui attend une réponse. Compte<br />

tenu de l’<strong>in</strong>fluence potentielle des<br />

éléments fournis, il est important<br />

que l’<strong>in</strong>formation soit présentée de<br />

manière neutre et non à travers un<br />

prisme politique déformant. Les<br />

prismes déformants dans l’analyse<br />

et la présentation des renseigne-<br />

ments sont de graves fautes profes-<br />

sionnelles qui peuvent avoir des<br />

conséquences funestes, tant pour la<br />

politique qu’elle croit servir que<br />

pour la crédibilité du service.<br />

Éric Denécé, 2011, L'éthique dans les activités de Renseignement <strong>in</strong><br />

. Pdf Here<br />

1<br />

2<br />

3<br />

The 3 approaches to ethics <strong>in</strong> <strong>in</strong>telligence<br />

The realist approach: National security is an end which<br />

justifies all means and t<strong>here</strong>fore <strong>in</strong>telligence officials may<br />

potentially pursue any course of action <strong>in</strong> the defence of<br />

national security.<br />

The consequentialist approach: Intelligence activities<br />

have to be judged <strong>in</strong> view of their manifest consequences.<br />

In this view, no activities (<strong>in</strong>clud<strong>in</strong>g torture or extrajudicial<br />

kill<strong>in</strong>gs) are <strong>in</strong>tr<strong>in</strong>sically wrong, the ethical evaluation depends<br />

on the consequences. The “just <strong>in</strong>telligence” theory<br />

fits <strong>here</strong>. They argue that <strong>in</strong> mak<strong>in</strong>g judgements on selection<br />

of targets and methods of obta<strong>in</strong><strong>in</strong>g the <strong>in</strong>formation<br />

we must ask: is this a last resort, is t<strong>here</strong> just cause, what<br />

are the prospects for success, are the means deployed<br />

proportional to the ends sought, what is the possibility of<br />

damage to <strong>in</strong>nocent people and the need for oversight of<br />

the actions.<br />

The deontological approach which contends that<br />

some activities are <strong>in</strong>tr<strong>in</strong>sically wrong and can never be<br />

justified.<br />

From Hans Born and Aidan Wills, (2010) Beyond the oxymoron: explor<strong>in</strong>g ethics through the <strong>in</strong>telligence cycle<br />

<strong>in</strong> Jan Goldman (ed) Ethics of spy<strong>in</strong>g: a reader for the <strong>in</strong>telligence professional vol 2 available <strong>here</strong><br />

Click on the book cover to access the books <strong>in</strong> our Amazon bookstore. Click on the K<strong>in</strong>dle l<strong>in</strong>k below to get the e-book.<br />

International Journal of Intelligence<br />

Ethics (IJIE) is the primary source for<br />

multidiscipl<strong>in</strong>ary <strong>in</strong>formation and<br />

research on the role of ethics <strong>in</strong> its<br />

application to <strong>in</strong>telligence activities.<br />

Books:<br />

Resources on ethics for <strong>in</strong>telligence analysts<br />

K<strong>in</strong>dle <strong>here</strong> K<strong>in</strong>dle <strong>here</strong> K<strong>in</strong>dle <strong>here</strong><br />

K<strong>in</strong>dle <strong>here</strong><br />

Andregg, Michael (ed) 2007. Ethics: the def<strong>in</strong>itive work of 2007. <strong>PDF</strong> <strong>here</strong><br />

Goldman, Jan (ed) 2005. Ethics of spy<strong>in</strong>g: a reader for the <strong>in</strong>telligence professional. Book <strong>here</strong><br />

Goldman, Jan. (Ed) 2009. Ethics of Spy<strong>in</strong>g: A reader for the Intelligence Professional, 2 nd edition. Book <strong>here</strong>.<br />

Rovner, Joshua. 2011. Fix<strong>in</strong>g the Facts: National Security and the Politics of Intelligence. Book available <strong>here</strong><br />

Articles<br />

ethics<br />

Armstrong, Fulton. 2002. Ways to make analysis relevant but not prescriptive. Studies <strong>in</strong> Intelligence 46. Web <strong>here</strong><br />

Bar-Joseph, Uri. 2010. The Professional Ethics of Intelligence Analysis. International Journal of Intelligence and Counter Intelligence, 24(1) $ <strong>here</strong><br />

Go their website <strong>here</strong><br />

get a free copy <strong>here</strong><br />

Email the editor <strong>here</strong><br />

T<strong>here</strong> are hundreds of articles and books on <strong>in</strong>telligence ethics <strong>in</strong> general and <strong>in</strong>telligence oversight, but only a few on the analysis function specifically:<br />

Davis, Jack. 2006. Intelligence analysts and policymakers: Benefits and dangers of tensions <strong>in</strong> the relationship. Intelligence and National Security, 21(6). $ <strong>here</strong><br />

Davis, Jack. 2003. Tensions <strong>in</strong> Analyst-Policymaker Relations: Op<strong>in</strong>ions, Facts, and Evidence. Kent Centre Occasional Papers, 2(2). Web <strong>here</strong><br />

Denécé, Éric. 2011. L'éthique dans les activités de Renseignement <strong>in</strong> Revue Française D'adm<strong>in</strong>istration Publique. Pdf <strong>here</strong><br />

Gentry, John A. 1995. Intelligence analyst/manager relations at the CIA. Intelligence and National Security,10(4), $ <strong>here</strong><br />

ODNI Intelligence Community Directive 203. 2007. Analytic standards. Web <strong>here</strong><br />

Patterson, Eric & Casale, Teresa. 2005. Target<strong>in</strong>g terror: The ethical and practical implications of targeted kill<strong>in</strong>g. International Journal of Intelligence and Counter Intelligence,<br />

18(4). $ <strong>here</strong><br />

Lunstroh, John. 2007. A proposed analysts’ code of ethics. Defence Intelligence Journal 16(1)<br />

Selim, George. 2011. Talk<strong>in</strong>g terrorism: can we ethically communicate the threat? International Journal of Intelligence Ethics, 2(2)<br />

Shelton, Allison. 2011. Fram<strong>in</strong>g the oxymoron: e new paradigm for <strong>in</strong>telligence ethics. Intelligence and National Security, 26(1). $ <strong>here</strong><br />

Westerfield, H. Bradford. 1996. Inside Ivory bunkers: CIA analysts resist managers' “pander<strong>in</strong>g” — Part I. International Journal of Intelligence and Counter Intelligence,<br />

9(4), $ <strong>here</strong><br />

12 October 2012 <strong>Foreknowledge</strong>


Analytic rigour<br />

The previous pages stressed how important it is that we as analysts are honest <strong>in</strong> our th<strong>in</strong>k<strong>in</strong>g, analysis and communicat<strong>in</strong>g the<br />

threat to our clients. A few scholars and practitioners are now develop<strong>in</strong>g methods and tools to enhance m<strong>in</strong>dfulness and rigour <strong>in</strong><br />

our quest to provide <strong>in</strong>sight and foresight to clients. In this issue we look at Daniel Zelik et al’s rigour model which tries to answer<br />

the question:<br />

“How can <strong>in</strong>telligence analysts ensure that they have been rigorous <strong>in</strong> the analytical process?”<br />

How far beyond simply collect<strong>in</strong>g and<br />

list<strong>in</strong>g data did analyst go?<br />

Low: Compiled a unified form<br />

High: Integrated with thorough consideration<br />

of diverse <strong>in</strong>terpretations<br />

8. Explanation critiqu<strong>in</strong>g<br />

7. Information synthesis<br />

Were the perspectives of doma<strong>in</strong> experts<br />

<strong>in</strong>cluded <strong>in</strong>to the assessments?<br />

Low: No effort to seek out expertise<br />

High: Experts have been consulted<br />

How many different perspectives were <strong>in</strong>corporated<br />

<strong>in</strong> exam<strong>in</strong><strong>in</strong>g the primary hypotheses?<br />

Low: Little use of other analysts<br />

High: Peer & expert review on<br />

cha<strong>in</strong> of reason<strong>in</strong>g with strong<br />

and weak <strong>in</strong>ferences clearly <strong>in</strong>dicated<br />

Does the analyst consider and<br />

understand the assumptions<br />

and limitations of their analysis?<br />

1. Hypothesis exploration<br />

5. Sensitivity analysis<br />

Were multiple hypotheses considered<br />

<strong>in</strong> expla<strong>in</strong><strong>in</strong>g data?<br />

Low: m<strong>in</strong>imum weigh<strong>in</strong>g of alternatives<br />

High: Multiple perspectives to<br />

identify the best & most probable<br />

explanations<br />

toolbox<br />

3. Information validation<br />

4, Stance analysis<br />

6. Specialist collaboration2. Information search<br />

Low: Explanation seems valid on<br />

surface<br />

High: Analyst has strategy to consider<br />

strengths of explanations if support<strong>in</strong>g<br />

sources were to prove <strong>in</strong>valid<br />

Dalene Duvenage<br />

The depth and breadth of the search process<br />

used <strong>in</strong> collect<strong>in</strong>g data.<br />

Low: Rout<strong>in</strong>e and readily available data sources<br />

High: Exhaustively explore all data<br />

The levels at which <strong>in</strong>formation sources are corroborated<br />

and cross-validated.<br />

Identify the stance or perspective<br />

of the source and<br />

plac<strong>in</strong>g it <strong>in</strong>to a broader<br />

context for understand<strong>in</strong>g<br />

Low: Analyst notice bias <strong>in</strong> source<br />

High: Research <strong>in</strong>to source background to understand<br />

how their perspective might <strong>in</strong>fluence<br />

their stance<br />

Low: No effort to verify source accuracy<br />

Based on Zelik, Daniel et al 2007. Understand<strong>in</strong>g Rigor <strong>in</strong> Information Analysis papers <strong>here</strong>, <strong>here</strong> and <strong>here</strong><br />

High: Systematic approach to verify<br />

<strong>in</strong>formation and w<strong>here</strong> possible use<br />

source closest to issue<br />

October 2012 <strong>Foreknowledge</strong> 13


events<br />

discuss<br />

November 2012<br />

3 rd International<br />

Congress of<br />

Intelligence<br />

14 November 2012<br />

Barcelona, Spa<strong>in</strong><br />

Information <strong>here</strong><br />

Association of Law Enforcement<br />

Intelligence Units<br />

2012 Awards<br />

LEIU Special Recognition<br />

Award<br />

Gary Williams<br />

Gary has had a long and dist<strong>in</strong>guished 40 year<br />

career with the Los Angeles Police Department<br />

(LAPD) retir<strong>in</strong>g at the rank of Capta<strong>in</strong> <strong>in</strong> charge<br />

of the Major Crimes Division w<strong>here</strong> he supervised<br />

several <strong>in</strong>vestigative units as well as the<br />

Intelligence Unit. He also served as a LEIU<br />

Board member from February 2004 until his<br />

retirement <strong>in</strong> 2007. Gary volunteered to come<br />

out of retirement to further the cause of the<br />

LEIU mission, and has taken on the role of a<br />

LEIU Foundation Board member.<br />

share<br />

The LEIU Dist<strong>in</strong>guished Service Award<br />

December 2012<br />

Australian Security<br />

and Intelligence<br />

Conference<br />

3-5 December 2012<br />

Perth, Australia<br />

Information <strong>here</strong><br />

2013<br />

Rick Morton: Orange Country (CA) District Attorney’s Office<br />

collaborate<br />

International Crime<br />

and Intelligence<br />

Analysis Conference<br />

13-14 December 2012<br />

Manchester, UK<br />

Information <strong>here</strong><br />

● April 2-6 2013: International Studies Association Annual Convention, San Francisco, US. <strong>in</strong>fo<br />

● April 8-12 2013: IALEIA/LEIU Annual Tra<strong>in</strong><strong>in</strong>g Conference, Chicago, US. <strong>in</strong>fo<br />

● May 20-23 2013: International Association for Intelligence Education, El Paso, Texas, US. <strong>in</strong>fo<br />

● July 24-26 2013: AIPIO annual conference, Canberra, Australia. <strong>in</strong>fo<br />

LEIU General Chairman’s Award<br />

New Jersey Regional Operations Intelligence Center (ROIC)<br />

This center has not only been a leader <strong>in</strong> the national network of Fusion Centers—it has significantly<br />

assisted all levels of law enforcement with solv<strong>in</strong>g and prevent<strong>in</strong>g crim<strong>in</strong>al activity<br />

throughout the state--through the fusion of <strong>in</strong>formation and <strong>in</strong>telligence.<br />

L-R: Col Rick Fuentes (Super<strong>in</strong>tendent of the New Jersey<br />

State Police), Major Chris Schulz (Commander of the New<br />

Jersey State Police Regional Operations and Intelligence<br />

Center - ROIC), Assistant Director James McDermond,<br />

(U.S. Department of Justice, Bureau of Alcohol, Tobacco,<br />

Firearms, and Explosives, Office of Strategic Intelligence<br />

and Information), Lt Kev<strong>in</strong>Foley (Union County Prosecutor's<br />

Office, New Jersey, Commander of the Intelligence Unit)<br />

This award is presented to the person who has shown a susta<strong>in</strong>ed contribution to the Association of<br />

Law Enforcement Intelligence Units and a cont<strong>in</strong>uous effort to enhance the professionalization of the<br />

crim<strong>in</strong>al <strong>in</strong>telligence profession. Rick began his law enforcement career <strong>in</strong> 1968 with the Los Angeles<br />

Police Department (LAPD) and he retired <strong>in</strong> 1994 as a Lieutenant Commander. Rick began work<strong>in</strong>g as<br />

a supervis<strong>in</strong>g <strong>in</strong>vestigator with the Orange County District Attorney’s Bureau of Investigation. Dur<strong>in</strong>g<br />

(From Left to Right) Dale Ferranto, represent<strong>in</strong>g Lexis Nex-<br />

the past 18 years he has been assigned to the Intelligence/Organized Crime Unit, the Anti-Terrorism<br />

is, Rick Morton and Van Godsey, LEIU General Chairman<br />

Unit, and the Gang Target Unit. Dur<strong>in</strong>g his 44 year law enforcement career Rick Morton has shown a<br />

susta<strong>in</strong>ed contribution to the mission of LEIU and has demonstrated a susta<strong>in</strong>ed effort of professionalism to the crim<strong>in</strong>al <strong>in</strong>telligence profession.<br />

14 October 2012 <strong>Foreknowledge</strong>


Us<strong>in</strong>g open source <strong>in</strong>telligence to<br />

flush out the antihero may be as old<br />

as the hills, but Social Media is a<br />

relative new kid on the block. Much<br />

hype has been created around the<br />

role of SNSs (social network<strong>in</strong>g services)<br />

<strong>in</strong> various circumstances of political<br />

protests, unrests and<br />

demonstrations throughout the<br />

world.<br />

As a lead<strong>in</strong>g microblogg<strong>in</strong>g service,<br />

Twitter has been the darl<strong>in</strong>g of <strong>in</strong>teraction<br />

and news dissem<strong>in</strong>ation <strong>in</strong><br />

several prom<strong>in</strong>ent hotspots of unrest<br />

s<strong>in</strong>ce 2009 (Moldova, Tunisia, Iran,<br />

Egypt). By post<strong>in</strong>g user-generated<br />

content to mass audiences, the rapid<br />

organiz<strong>in</strong>g of protests and mobiliz<strong>in</strong>g<br />

of bulk participation is executed<br />

<strong>in</strong> a flash across a borderless society<br />

only bound by common <strong>in</strong>terest.<br />

To the <strong>in</strong>telligence analyst, SNS platforms<br />

present a treasure trove of<br />

data to explore for patterns and<br />

clues towards understand<strong>in</strong>g behavioral<br />

patterns. The unstructured content<br />

of messag<strong>in</strong>g with<strong>in</strong> enormous<br />

sets of records may seem daunt<strong>in</strong>g<br />

to some, but to an analytically<br />

tra<strong>in</strong>ed eye with an appetite for nodal<br />

<strong>in</strong>vestigation, the rewards can be<br />

substantial.<br />

The exam<strong>in</strong>ation of networks is not<br />

new, but track<strong>in</strong>g and mapp<strong>in</strong>g the<br />

messag<strong>in</strong>g relative to its impact on<br />

network change has only recently<br />

become a possibility due to the visualization<br />

tools which can render<br />

such complexities. The structured<br />

content around the messenger is<br />

fairly simple to cognize for profil<strong>in</strong>g,<br />

Discover<strong>in</strong>g the value of open source<br />

<strong>in</strong>telligence <strong>in</strong> Social Media<br />

by RJG<br />

tech@foreknowledge.<strong>in</strong>fo<br />

but scrut<strong>in</strong>iz<strong>in</strong>g the semantics of the<br />

qualitative content (the actual text of<br />

the message) is more delicate.<br />

Through tailored lexicons, sentiment<br />

track<strong>in</strong>g, keyword- and entity<br />

extraction; clusters can be generated<br />

to be explored for its <strong>in</strong>fluence on<br />

networks and more specifically, explicit<br />

nodes <strong>in</strong> such networks.<br />

A good example would be a recent<br />

case analysis done on Twitter to<br />

trace poachers of protected mar<strong>in</strong>e<br />

resources <strong>in</strong> a small fish<strong>in</strong>g village.<br />

HUMINT <strong>in</strong>dicated that poachers<br />

used the term “goldfish” as an euphemism<br />

for a specific protected<br />

mar<strong>in</strong>e resource. The keyword was<br />

<strong>in</strong>serted <strong>in</strong>to a Twitter extraction<br />

script l<strong>in</strong>ked to its API (open<br />

programm<strong>in</strong>g <strong>in</strong>terface to Twitter)<br />

which then trawled the network for<br />

a prescribed period.<br />

The harvested data posed a rich<br />

array of classes for evaluation which<br />

enabled the analyst to first generate<br />

a topic view to identify clusters of<br />

expression and filter residual clutter.<br />

Specific clusters identified actors<br />

with<strong>in</strong> the network. Categories of<br />

users (tweeters) were created and a<br />

network was constructed by l<strong>in</strong>k<strong>in</strong>g<br />

common users with the IDs of retweeters<br />

coupled with various keywords.<br />

The word ‘goldfish’ returned<br />

an unusual number of l<strong>in</strong>ks <strong>in</strong> a<br />

common cluster and enabled the analyst<br />

to converge on the central<br />

nodes with<strong>in</strong> the network which<br />

participated <strong>in</strong> the messag<strong>in</strong>g process<br />

of the goldfish theme. With<strong>in</strong><br />

m<strong>in</strong>utes, the network, the centrality<br />

IT tools<br />

F<strong>in</strong>d<strong>in</strong>g Nemo<br />

and the theme was mapped to identify<br />

the extent of the poach<strong>in</strong>g network<br />

<strong>in</strong> the village.<br />

The tools at hand to assist the analyst<br />

<strong>in</strong> Social Media Intelligence are numerous<br />

but obligate the user to possess<br />

a firm understand<strong>in</strong>g of what<br />

the output and expectations are to<br />

be. NodeXL, Palantir, Starlight, Analyst<br />

Notebook, and Memex are but<br />

a few which can yield strong outputs<br />

but no analytics <strong>in</strong> this environment<br />

can be effective unless viewed<br />

through the lens of big data management.<br />

Social media data is colossal and the<br />

noise is titanic—the tools necessary<br />

to illum<strong>in</strong>ate <strong>in</strong>telligence from such<br />

volume are not all embrac<strong>in</strong>g. Given<br />

Gladwell’s 10 000-hour prescription<br />

for specialization and the “freshness”<br />

of social media, real SM analytical<br />

gurus are few and far<br />

between. To understand social media<br />

is not enough. To secure an <strong>in</strong>clusive<br />

perception of a specific theme,<br />

the analyst’s ability to fuse assorted<br />

streams of cross-platform data will<br />

be imperative.<br />

So, to trace the beloved Nemo via<br />

Twitter, one would have to extract<br />

who tweeted his disappearance, who<br />

tweeted his reappearance, how<br />

many times his sight<strong>in</strong>gs had been<br />

retweeted, and who f<strong>in</strong>ally tweeted<br />

his arrival <strong>in</strong> Australia. That would<br />

not take more than 4.3 degrees of<br />

separation and should be analytically<br />

probable <strong>in</strong> lesser time than it<br />

takes to explore the film.<br />

Now, let’s go f<strong>in</strong>d Lord Lucan…<br />

October 2012 <strong>Foreknowledge</strong> 15


need2share<br />

No <strong>in</strong>vestigation or project can start<br />

without decid<strong>in</strong>g up front on how<br />

the success of the <strong>in</strong>vestigation will<br />

be measured. Evaluat<strong>in</strong>g the effectiveness<br />

of the <strong>in</strong>formation management<br />

and analysis approach is<br />

t<strong>here</strong>fore crucial and often one of<br />

those critical aspects of an <strong>in</strong>vestigation<br />

that is neglected. It generates<br />

focus areas for future improvement<br />

<strong>in</strong> the analytical approach and<br />

identifies those analytical models<br />

and techniques that are not<br />

effective.<br />

Note that the focus areas of evaluation,<br />

as far as <strong>in</strong>formation and analysis<br />

activities are concerned, will<br />

differ from <strong>in</strong>vestigation to <strong>in</strong>vestigation.<br />

Evaluation should be focused<br />

on the entire team’s<br />

performance <strong>in</strong> all activities relat<strong>in</strong>g<br />

to the management and analysis of<br />

<strong>in</strong>formation:<br />

● Information management:<br />

Here the focus can be on the<br />

effectiveness of the analyst to<br />

manage the <strong>in</strong>formation, the<br />

creation and optimisation of<br />

communication channels to<br />

stimulate participation, as well<br />

as the effectiveness of the team<br />

to maximise on <strong>in</strong>formation<br />

available under guidance of<br />

the analyst.<br />

● Participation and communication:<br />

Here the focus can be<br />

on the participation of team<br />

members <strong>in</strong> analytical process,<br />

the quality of <strong>in</strong>put provided<br />

by the team with regard to<br />

product requirements as well<br />

as the will<strong>in</strong>gness of team<br />

members to participate <strong>in</strong> <strong>in</strong>formation<br />

shar<strong>in</strong>g activities.<br />

● Analytical products and services:<br />

Applicability of analytical<br />

techniques to the analysis of<br />

specific <strong>in</strong>formation sets. Effectiveness<br />

of analytical products<br />

to meet the <strong>in</strong>vestigation requirements.<br />

To make the review more effective,<br />

it may be useful to use an <strong>in</strong>dependent<br />

evaluator to conduct the f<strong>in</strong>al<br />

debrief<strong>in</strong>g session. All team members<br />

must be present, and participate<br />

<strong>in</strong> the activity, while feedback<br />

and recommendations must be documented.<br />

Part of the evaluation process can be<br />

to develop a scorecard that can<br />

Score Card Measur<strong>in</strong>g the Effectiveness of the Information Analysis<br />

Approach dur<strong>in</strong>g an Investigation<br />

Low Score High Score<br />

● No <strong>in</strong>itial assessment of available <strong>in</strong>formation<br />

● No crim<strong>in</strong>al value cha<strong>in</strong>s<br />

● No scenarios<br />

● No analytical plans<br />

The role of analysis <strong>in</strong><br />

crim<strong>in</strong>al <strong>in</strong>vestigations<br />

Project or Case Initiation<br />

Analyst and <strong>in</strong>vestigator make contact with team members<br />

and do <strong>in</strong>itial <strong>in</strong>formation assessment. Follow<strong>in</strong>g<br />

documentation is available:<br />

Investigation<br />

● Crim<strong>in</strong>al value cha<strong>in</strong><br />

● Analytical plan<br />

No plann<strong>in</strong>g for analysis Plann<strong>in</strong>g for analysis<br />

Information pushed towards analyst with limited consultation<br />

on what is to be achieved.<br />

Team take responsibility for entire <strong>in</strong>vestigation <strong>in</strong>clusive<br />

of the development of analytical products.<br />

Analysis is seen as a support function Analysis is the driv<strong>in</strong>g factor that will push the <strong>in</strong>vestigation<br />

to a successful conclusion<br />

Analyst provides feedback to client and <strong>in</strong>vestigation<br />

team only dur<strong>in</strong>g <strong>in</strong>vestigation and project meet<strong>in</strong>gs.<br />

The follow<strong>in</strong>g is presented dur<strong>in</strong>g formal meet<strong>in</strong>gs:<br />

● L<strong>in</strong>k charts with no support<strong>in</strong>g analytical report.<br />

● Communication analysis conta<strong>in</strong><strong>in</strong>g no <strong>in</strong>ferences<br />

or conclusions.<br />

Clients and <strong>in</strong>vestigat<strong>in</strong>g officer cannot peruse analytical<br />

work<strong>in</strong>g files whilst the analysis of <strong>in</strong>formation is <strong>in</strong><br />

progress.<br />

Part 2: Evaluat<strong>in</strong>g effectiveness<br />

Mario Eybers<br />

Investigation officer together with the analyst ensures<br />

that all clients and team members are updated on:<br />

● What is be<strong>in</strong>g analysed<br />

● What techniques are utilised dur<strong>in</strong>g the analysis<br />

● What the expected end results will be<br />

● How these results will <strong>in</strong>fluence the outcome of<br />

the <strong>in</strong>vestigation<br />

Investigation team have full access to all analytical<br />

files.<br />

Prosecution<br />

No role Testify<strong>in</strong>g to analytical work conducted.<br />

Case F<strong>in</strong>alisation<br />

greatly assist to measure the<br />

effectiveness of <strong>in</strong>formation<br />

management dur<strong>in</strong>g an<br />

<strong>in</strong>vestigation. Standard debrief<strong>in</strong>g<br />

reports are often qualitative <strong>in</strong><br />

nature, w<strong>here</strong>as scorecards can<br />

assist to quantify the effectiveness<br />

based on the specific criteria chosen<br />

for evaluation. The table below<br />

depicts an example of such a<br />

scorecard.<br />

Understand<strong>in</strong>g what contributes to<br />

a successful <strong>in</strong>vestigation is essential<br />

to ensure that analytical efforts<br />

make a positive contribution to the<br />

<strong>in</strong>vestigation and prosecution of<br />

crim<strong>in</strong>als.<br />

No debrief<strong>in</strong>g session Debrief<strong>in</strong>g of analyst and project/ <strong>in</strong>vestigation team.<br />

16 October 2012 <strong>Foreknowledge</strong>


The effective analyst<br />

Part 4: Attributes<br />

Janet Evans<br />

Associate Investigator, Centre of Excellence <strong>in</strong> Polic<strong>in</strong>g and Security, Australia<br />

In this last article <strong>in</strong> a series of four, Janet takes us through the f<strong>in</strong>d<strong>in</strong>gs of research by her and Mark<br />

Kebbell on what makes <strong>in</strong>telligence analysts effective.<br />

In this the f<strong>in</strong>al article<br />

<strong>in</strong> the series, I<br />

will consider the f<strong>in</strong>al<br />

theme that<br />

emerged from consider<strong>in</strong>g<br />

what makes<br />

an effective analyst -<br />

Attributes of the analyst. Secondly,<br />

and perhaps more importantly, I am<br />

go<strong>in</strong>g to reflect on the most ethical<br />

way forward for us as a community<br />

of practitioners now know<strong>in</strong>g the<br />

f<strong>in</strong>d<strong>in</strong>gs offered by this study.<br />

In the previous issues I described<br />

how 246 constructs were used by the<br />

subject matter experts to describe the<br />

theme of analytical products and 107<br />

constructs to describe the theme relat<strong>in</strong>g<br />

to the analysts attitude. In contrast<br />

only 21 constructs were used to<br />

describe the attributes of the analyst<br />

by subject matter experts. The theme<br />

of attributes <strong>in</strong>corporated <strong>in</strong><strong>here</strong>nt<br />

characteristics and qualities as well<br />

as physical characteristics like age or<br />

gender.<br />

From this study it is asserted that the<br />

attributes of the analysts contribute<br />

less than other themes to <strong>in</strong>dicate an<br />

analyst as more or less effective.<br />

From an ethical or equity perspective<br />

this is hearten<strong>in</strong>g as t<strong>here</strong> is no <strong>in</strong>dication<br />

that men or women, older or<br />

younger analysts make better analysts.<br />

The attribute factors that held<br />

some <strong>in</strong>terest for the subject matter<br />

experts were be<strong>in</strong>g confident, be<strong>in</strong>g<br />

calm and patient, and be<strong>in</strong>g likable.<br />

The results of this research serve as<br />

the first empirically-based set of<br />

characteristics required to effectively<br />

perform the role of analyst.<br />

The importance of the analytical<br />

product <strong>in</strong> understand<strong>in</strong>g and determ<strong>in</strong><strong>in</strong>g<br />

an analysts’ effectiveness has<br />

been clearly demonstrated. For an<br />

analyst to be viewed as effective<br />

they need to have skills <strong>in</strong> develop<strong>in</strong>g<br />

a product as well as dissem<strong>in</strong>at<strong>in</strong>g<br />

their results. The most critically<br />

important variable <strong>in</strong> dissem<strong>in</strong>at<strong>in</strong>g<br />

the product was the ability to communicate<br />

with the recipient of the<br />

product both <strong>in</strong> general terms and<br />

through brief<strong>in</strong>gs and a written<br />

product.<br />

This requires us to reconsider our<br />

approach to recruitment and development.<br />

It is our moral responsibility<br />

to select analysts who can<br />

perform <strong>in</strong> these doma<strong>in</strong>s and, if we<br />

already employ analysts, ensur<strong>in</strong>g<br />

they are servic<strong>in</strong>g the goals of law<br />

enforcement as effectively as they<br />

can by hav<strong>in</strong>g received the ‘right’<br />

tra<strong>in</strong><strong>in</strong>g. It is no longer enough to<br />

tra<strong>in</strong> analysts on software or to give<br />

them another tool. This study shows<br />

that effective analysts derive mean<strong>in</strong>g<br />

and develop <strong>in</strong>ferences that require<br />

enhanced th<strong>in</strong>k<strong>in</strong>g skills.<br />

Analysts need to develop themselves<br />

<strong>in</strong>to advanced problem-solv-<br />

need2share<br />

ers. In this study computer and<br />

technical skills were barely mentioned<br />

and the importance of th<strong>in</strong>k<strong>in</strong>g<br />

skills and life experience were<br />

highly sought after <strong>in</strong> determ<strong>in</strong><strong>in</strong>g<br />

effectiveness.<br />

Although data collection and collation<br />

are described as part of the <strong>in</strong>telligence<br />

cycle they were not<br />

considered to be an <strong>in</strong>dicator of analyst<br />

effectiveness It is now our ethical<br />

responsibility to decide if this is<br />

because they <strong>in</strong> fact are not part of<br />

an analyst’s role and if so why are so<br />

many of our analysts consumed<br />

with this task? Is it because this is<br />

what they have become comfortable<br />

do<strong>in</strong>g? As managers can we pave a<br />

new path towards w<strong>here</strong> analysts<br />

predom<strong>in</strong>antly th<strong>in</strong>k (rather than<br />

collect), derive mean<strong>in</strong>g and create<br />

and deliver products?<br />

This study has raised a number of<br />

questions that require further <strong>in</strong>vestigation,<br />

<strong>in</strong>clud<strong>in</strong>g how we best test<br />

for effective communication skills<br />

and how do you measure an analyst’s<br />

attitude to the position. These<br />

questions and others have at their<br />

heart an ethical responsibility to<br />

make choices not just at a po<strong>in</strong>t <strong>in</strong><br />

time, for the sake of your career, to<br />

ease the pa<strong>in</strong> of recruitment or to silence<br />

an analyst who just wants another<br />

mapp<strong>in</strong>g course, but for a<br />

profession <strong>in</strong> it’s development years<br />

and <strong>in</strong> many cases for the safety of<br />

our communities or countries.<br />

October 2012 <strong>Foreknowledge</strong> 17


<strong>in</strong>sight<br />

The all-discipl<strong>in</strong>e<br />

<strong>in</strong>telligence<br />

process:<br />

wanted -<br />

a simplified<br />

construct with real<br />

explanatory power<br />

The two preced<strong>in</strong>g contributions<br />

argued that the traditional <strong>in</strong>telligence<br />

cycle as a notional construct<br />

that do not accurately<br />

convey the way <strong>in</strong> which <strong>in</strong>telligence<br />

‘works’. This was based on<br />

the central contention that the <strong>in</strong>telligence<br />

cycle does not accommodate<br />

counter<strong>in</strong>telligence at all. In<br />

substantiation, an outl<strong>in</strong>e of the<br />

counter<strong>in</strong>telligence process was<br />

provided and this was compared<br />

with the traditional cycle. The latter<br />

was shown to be, at most, a positive<br />

<strong>in</strong>telligence model. It was further<br />

mentioned that an overarch<strong>in</strong>g<br />

<strong>in</strong>telligence process model should<br />

accommodate all ma<strong>in</strong> <strong>in</strong>telligence<br />

Brouard’s model<br />

In this 3 rd <strong>in</strong>stalment of a discussion on the <strong>in</strong>telligence cycle and counter<strong>in</strong>telligence functions process, the<br />

scholar and practitioner B offers a model that might assist us <strong>in</strong> understand<strong>in</strong>g the complexity of our discipl<strong>in</strong>e.<br />

processes <strong>in</strong> a simplified construct<br />

with real explanatory power.<br />

Bus<strong>in</strong>ess Intelligence – can<br />

we borrow?<br />

Such <strong>in</strong>tegrative proposals are <strong>in</strong><br />

short supply with<strong>in</strong> Intelligence<br />

Studies. Significant progress has,<br />

however, been made <strong>in</strong> Bus<strong>in</strong>ess<br />

Intelligence. A sem<strong>in</strong>al model <strong>in</strong><br />

this regard was forwarded by Nolan<br />

<strong>in</strong> 1997. This was followed by<br />

contributions by various others.<br />

While copyright restriction prevents<br />

an <strong>in</strong>clusion of Nolan graphical<br />

depiction <strong>in</strong> this magaz<strong>in</strong>e, the<br />

proposal by Brouard 1 (2004) below<br />

is an example of the work done<br />

with<strong>in</strong> <strong>in</strong> Bus<strong>in</strong>ess Intelligence.<br />

Bus<strong>in</strong>ess Intelligence models are<br />

useful, but for various reasons cannot<br />

be summarily applied to the<br />

statutory context and thus Intelligence<br />

Studies.<br />

Intelligence Studies – no<br />

eureka-type <strong>in</strong>sights as yet<br />

With<strong>in</strong> Intelligence Studies, we<br />

need to be frank that we don’t<br />

know. We don’t as yet have an eureka-type<br />

<strong>in</strong>sight on an overarch<strong>in</strong>g<br />

<strong>in</strong>telligence process model that<br />

actually works. How then should<br />

we progress toward this goal? Progression<br />

has several requisite<br />

which are discussed <strong>in</strong> the article<br />

cited below. Suffice to state <strong>here</strong><br />

that the forward<strong>in</strong>g of high-level<br />

theoretical constructs is but one dimension<br />

of this quest.<br />

Duvenage & Hough’s (2011) 2 proposition<br />

serves as an example such a<br />

theoretical contribution on a high<br />

level of abstraction:<br />

Key contentions on which the nexus<br />

rests are:<br />

● The overarch<strong>in</strong>g statutory<br />

<strong>in</strong>telligence process is the<br />

sum of processes executed<br />

<strong>in</strong> three pr<strong>in</strong>cipal discipl<strong>in</strong>es 3,<br />

namely, positive <strong>in</strong>telligence,<br />

counter<strong>in</strong>telligence<br />

and covert action. Each of<br />

these has a dist<strong>in</strong>ctive and,<br />

to a degree, a unique pattern<br />

of activities.<br />

18 October 2012 <strong>Foreknowledge</strong>


● Analysis and collection are<br />

functional areas of activity<br />

performed with<strong>in</strong> all three<br />

pr<strong>in</strong>cipal discipl<strong>in</strong>es and as<br />

part of the collective all-discipl<strong>in</strong>e<br />

process. Notwithstand<strong>in</strong>g<br />

obvious<br />

similarities, t<strong>here</strong> are simultaneously<br />

significant differences<br />

<strong>in</strong> emphasis and<br />

methodology <strong>in</strong> the manner<br />

<strong>in</strong> which these functions are<br />

executed with<strong>in</strong> the respective<br />

primary discipl<strong>in</strong>es. In<br />

comparison with positive<br />

<strong>in</strong>telligence, counter<strong>in</strong>telligence<br />

analysis for one is<br />

more diverse <strong>in</strong> its scope,<br />

methodology and techniques.<br />

Cognisance is taken<br />

of the fact that some practitioners<br />

may categorise collection<br />

and analysis as<br />

‘discipl<strong>in</strong>es’ or ‘subdiscipl<strong>in</strong>es’.<br />

If so, then they are<br />

functional, not primary discipl<strong>in</strong>es.<br />

Be that as it may,<br />

functional areas are not limited<br />

to analysis and collection.<br />

The identification of<br />

further functional areas<br />

would require dedicated research<br />

and only ‘<strong>in</strong>telligence<br />

management’ is proposed as<br />

an addition <strong>here</strong>.<br />

● The <strong>in</strong>telligence process is<br />

performed by means of a<br />

multi-directional activity flow.<br />

The latter applies to the respective<br />

pr<strong>in</strong>cipal discipl<strong>in</strong>es,<br />

the functions and the<br />

comb<strong>in</strong>ation t<strong>here</strong>of <strong>in</strong> the<br />

all-discipl<strong>in</strong>e process.<br />

The contour provided above clearly<br />

requires considerable ref<strong>in</strong>ement<br />

and substantiat<strong>in</strong>g research. Notwithstand<strong>in</strong>g<br />

its cursory nature, the<br />

nexus holds out aga<strong>in</strong>st one of the<br />

litmus test for theories, namely conceptual<br />

clarification. The notional<br />

‘unclutter<strong>in</strong>g’ of the relationship<br />

between counter<strong>in</strong>telligence and<br />

transnational security concerns<br />

such as counter-proliferation (of<br />

Weapons of Mass Destruction –<br />

Conceptual nexus towards an all-discipl<strong>in</strong>e <strong>in</strong>telligence process: Duvenage & Hough<br />

WMD), organised crime and counterterrorism<br />

serves as an example.<br />

While some scholars consider counterterrorism<br />

as part of counter<strong>in</strong>telligence,<br />

others assert<br />

counterterrorism to have “developed”<br />

<strong>in</strong>to a “separate <strong>in</strong>telligence<br />

discipl<strong>in</strong>e.” Counterterrorism is neither<br />

a separate <strong>in</strong>telligence discipl<strong>in</strong>e,<br />

nor is it part of<br />

counter<strong>in</strong>telligence. It is a security<br />

concern that <strong>in</strong>volves facets of positive<br />

<strong>in</strong>telligence, covert action as<br />

well as counter<strong>in</strong>telligence. The<br />

same applies to counter-proliferation<br />

and organised crime.<br />

Is this really helpful?<br />

This three part contribution demonstrated<br />

an abundance of fragmented<br />

knowledge of ‘what we know’ and<br />

‘what we th<strong>in</strong>k we know’ <strong>in</strong> as far<br />

as the <strong>in</strong>telligence process is concerned.<br />

What counter<strong>in</strong>telligence<br />

practitioners and scholars ‘do not<br />

know’ is how to structure these<br />

multi-facetted processes <strong>in</strong> a manner<br />

that satisfactorily meet model<br />

construction’s demand of reflect<strong>in</strong>g<br />

this reality <strong>in</strong> a simplified notional<br />

construct with real explanatory<br />

power.<br />

Similar to other contemporary models,<br />

the nexus above neither atta<strong>in</strong>s<br />

this evasive goal, nor does it escape<br />

several deficiencies cited <strong>in</strong> respect<br />

of other exist<strong>in</strong>g postulations. It<br />

should thus be viewed as part of<br />

the gradual progression towards to<br />

a viable <strong>in</strong>telligence process model.<br />

<strong>in</strong>sight<br />

Who knows perhaps it will be<br />

found to be a circle after all?<br />

1 Nolan, J A. 1997. “Confus<strong>in</strong>g Counter<strong>in</strong>telligence with<br />

Security Can Wreck Your Afternoon” Competitive<br />

Intelligence Review, 8(3)<br />

2 Article based on Petrus Duvenage and Mike Hough,<br />

2011, The conceptual structur<strong>in</strong>g of the <strong>in</strong>telligence<br />

and the counter<strong>in</strong>telligence processes: endur<strong>in</strong>g holy<br />

grails or crumbl<strong>in</strong>g axioms – quo vadis? Strategic<br />

Review for Southern Africa, vol. 33, no. 1, pp.29-77.<br />

<strong>Download</strong> <strong>here</strong>. (10MB pdf)<br />

3 The axiom of <strong>in</strong>telligence consist<strong>in</strong>g of the four pr<strong>in</strong>cipal<br />

discipl<strong>in</strong>es is thus contested. It is unclear how<br />

the common acceptance of ‘analysis’, ‘collection’,<br />

‘counter<strong>in</strong>telligence’ and ‘covert action’ as the pr<strong>in</strong>cipal<br />

<strong>in</strong>telligence subdiscipl<strong>in</strong>es orig<strong>in</strong>ated or evolved.<br />

Future studies by Intelligence Studies’ historians and<br />

historiographers might well f<strong>in</strong>d that it was <strong>in</strong>fluenced<br />

by the organisational structur<strong>in</strong>g of some post-World<br />

War II, Western statutory <strong>in</strong>telligence services.<br />

Whatever the reason, this axiom is <strong>in</strong>congruent with<br />

reality.<br />

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written on <strong>in</strong>telligence.<br />

www.<strong>in</strong>tstudycen.com<br />

www.<strong>in</strong>telligencecollege.com<br />

October 2012 <strong>Foreknowledge</strong> 19


th<strong>in</strong>k<strong>in</strong>g<br />

Psychology<br />

of<br />

<strong>in</strong>telligence<br />

analysis<br />

Richards Heuer<br />

T<strong>here</strong> are still thousands of <strong>in</strong>telligence analysts and their managers who have not yet read the sem<strong>in</strong>al Psychology of Intelligence<br />

Analysis by Richards Heuer. We will carry excerpts from the book’s chapters <strong>in</strong> each edition of <strong>Foreknowledge</strong>.<br />

This is an excerpt of chapter 4 on Strategies for Analytical Judgment - apply<strong>in</strong>g theory. You can also download the entire<br />

book <strong>here</strong>.<br />

In the previous <strong>Foreknowledge</strong>,<br />

we looked at situational logic as<br />

one of the means <strong>in</strong> which an analyst<br />

generate hypotheses if available<br />

data is <strong>in</strong>sufficient to provide<br />

foresight. In this edition, we look<br />

at how we apply theories to understand<br />

data.<br />

Theory is an academic term not<br />

much <strong>in</strong> vogue <strong>in</strong> the Intelligence<br />

Community, but it is unavoidable<br />

<strong>in</strong> any discussion of analytical<br />

judgment. In one popular mean<strong>in</strong>g<br />

of the term, "theoretical" is associated<br />

with the terms "impractical"<br />

and "unrealistic". Needless to say,<br />

it is used <strong>here</strong> <strong>in</strong> a quite different<br />

sense.<br />

A theory is a generalization based<br />

on the study of many examples of<br />

some phenomenon. It specifies<br />

that when a given set of conditions<br />

arises, certa<strong>in</strong> other conditions will<br />

follow either with certa<strong>in</strong>ty or with<br />

some degree of probability. In oth-<br />

er words, conclusions are judged<br />

to follow from a set of conditions<br />

and a f<strong>in</strong>d<strong>in</strong>g that these conditions<br />

apply <strong>in</strong> the specific case be<strong>in</strong>g analyzed.<br />

For example, Turkey is a<br />

develop<strong>in</strong>g country <strong>in</strong> a precarious<br />

strategic position. This def<strong>in</strong>es a<br />

set of conditions that imply conclusions<br />

concern<strong>in</strong>g the role of the<br />

military and the nature of political<br />

processes <strong>in</strong> that country, because<br />

analysts have an implicit if not explicit<br />

understand<strong>in</strong>g of how these<br />

factors normally relate.<br />

T<strong>here</strong> are both advantages and<br />

drawbacks to apply<strong>in</strong>g theory <strong>in</strong><br />

<strong>in</strong>telligence analysis. One advantage<br />

is that "theory economizes<br />

thought." By identify<strong>in</strong>g the key<br />

elements of a problem, theory enables<br />

an analyst to sort through a<br />

mass of less significant detail. Theory<br />

enables the analyst to see beyond<br />

today's transient<br />

developments, to recognize which<br />

trends are superficial and which<br />

are significant, and to foresee future<br />

developments for which t<strong>here</strong><br />

is today little concrete evidence.<br />

Consider, for example, the theoretical<br />

proposition that economic development<br />

and massive <strong>in</strong>fusion of<br />

foreign ideas <strong>in</strong> a feudal society<br />

lead to political <strong>in</strong>stability. This<br />

proposition seems well established.<br />

When applied to Saudi<br />

Arabia, it suggests that the days of<br />

the Saudi monarchy are numbered,<br />

although analysts of the<br />

Saudi scene us<strong>in</strong>g situational logic<br />

f<strong>in</strong>d little or no current evidence of<br />

a mean<strong>in</strong>gful threat to the power<br />

and position of the royal family.<br />

Thus, the application of a generally<br />

accepted theoretical proposition<br />

enables the analyst to forecast an<br />

outcome for which the "hard evidence"<br />

has not yet begun to develop.<br />

This is an important strength<br />

of theoretical analysis when applied<br />

to real-world problems.<br />

20 October 2012 <strong>Foreknowledge</strong>


Yet this same example also illustrates<br />

a common weakness <strong>in</strong> apply<strong>in</strong>g<br />

theory to analysis of<br />

political phenomena. Theoretical<br />

propositions frequently fail to specify<br />

the time frame with<strong>in</strong> which developments<br />

might be anticipated to<br />

occur.<br />

The analytical problem with respect<br />

to Saudi Arabia is not so much<br />

whether the monarchy will eventually<br />

be replaced, as when or under<br />

what conditions this might happen.<br />

Further elaboration of the theory<br />

relat<strong>in</strong>g economic development<br />

and foreign ideas to political <strong>in</strong>stability<br />

<strong>in</strong> feudal societies would<br />

identify early warn<strong>in</strong>g <strong>in</strong>dicators<br />

that analysts might look for. Such<br />

<strong>in</strong>dicators would guide both <strong>in</strong>telligence<br />

collection and analysis of sociopolitical<br />

and socioeconomic data<br />

and lead to hypotheses concern<strong>in</strong>g<br />

when or under what circumstances<br />

such an event might occur.<br />

But if theory enables the analyst to<br />

transcend the limits of available data,<br />

it may also provide the basis for<br />

Former US Navy SEAL Matt Bissonnette, who has written a controversial<br />

book detail<strong>in</strong>g the Abbotabad raid that killed Osama b<strong>in</strong> Laden,<br />

has credited a ‘feisty’ female CIA analyst for lead<strong>in</strong>g them to their target,<br />

after spend<strong>in</strong>g five years hunt<strong>in</strong>g him. Bissonnette said that he<br />

and the other SEALs asked the young agent, "What you do th<strong>in</strong>k?<br />

Th<strong>in</strong>k he's t<strong>here</strong>? "She's like, ''One hundred percent. One hundred<br />

percent he's t<strong>here</strong>,” he said. Read more <strong>here</strong>.<br />

Top 5 Th<strong>in</strong>gs Only Spies Used To Do (But Everyone Does Now)<br />

Kris Wheaton<br />

1. Use satellites: even our cell phones have capabilities that were not<br />

even dreamed of by spies 10 years ago!<br />

2. Have an agent network: sure, that's not what we call twitter,<br />

L<strong>in</strong>kedIn etc, but that is what they are!<br />

3. Use passwords and encrypt data: buy<strong>in</strong>g/sell<strong>in</strong>g on the <strong>in</strong>ternet,<br />

007?!<br />

4. Shake a tail: we are all us<strong>in</strong>g sophisticated tools to help us navigate<br />

the <strong>in</strong>ternet without be<strong>in</strong>g followed.<br />

5. Have a cover story: we all have multiple email accounts for various<br />

aspects of their lives or different social media platforms for different<br />

purposes.<br />

Theory enables the<br />

analyst to transcend<br />

the limits of available<br />

data, but it may also<br />

provide the basis for<br />

ignor<strong>in</strong>g evidence that<br />

is truly <strong>in</strong>dicative of<br />

future events<br />

ignor<strong>in</strong>g evidence that is truly <strong>in</strong>dicative<br />

of future events.<br />

When evidence is lack<strong>in</strong>g or ambiguous,<br />

the analyst evaluates hypotheses<br />

by apply<strong>in</strong>g his or her general<br />

background knowledge concern<strong>in</strong>g<br />

the nature of political systems and<br />

behavior.<br />

Logic-of-the-situation analysis also<br />

draws heavily on theoretical assumptions.<br />

How does the analyst<br />

select the most significant elements<br />

to describe the current situation, or<br />

identify the causes or consequences<br />

of these elements, without some<br />

th<strong>in</strong>k<strong>in</strong>g<br />

implicit theory that relates the likelihood<br />

of certa<strong>in</strong> outcomes to certa<strong>in</strong><br />

antecedent conditions?<br />

For example, if the analyst estimat<strong>in</strong>g<br />

the outcome of an impend<strong>in</strong>g<br />

election does not have current<br />

poll<strong>in</strong>g data, it is necessary to look<br />

back at past elections, study the<br />

campaigns, and then judge how<br />

voters are likely to react to the current<br />

campaigns and to events that<br />

<strong>in</strong>fluence voter attitudes. In do<strong>in</strong>g<br />

so, the analyst operates from a set<br />

of assumptions about human nature<br />

and what drives people and<br />

groups.<br />

These assumptions form part of a<br />

theory of political behavior, but it<br />

is a different sort of theory than<br />

was discussed under theoretical<br />

analysis. It does not illum<strong>in</strong>ate the<br />

entire situation, but only a small<br />

<strong>in</strong>crement of the situation, and it<br />

may not apply beyond the specific<br />

country of concern. Further, it is<br />

much more likely to rema<strong>in</strong> implicit,<br />

rather than be a focal po<strong>in</strong>t<br />

of the analysis.<br />

A part-time army of civilian spies is set to be recruited<br />

by the UK <strong>in</strong>telligence agency GCHQ to<br />

help <strong>in</strong> the war aga<strong>in</strong>st cyber crime. Hundreds of<br />

computer experts will work one or two days a<br />

week at the agency’s Cheltenham headquarters<br />

and they have already been dubbed “iPlods”, under<br />

plans be<strong>in</strong>g discussed by m<strong>in</strong>isters. The move<br />

is part of an ongo<strong>in</strong>g drive to harness the best<br />

skills <strong>in</strong> the private sector to combat the grow<strong>in</strong>g<br />

threat of hackers. Read more <strong>here</strong>.<br />

Snippets<br />

Researchers at the Naval Postgraduate School’s (NPS) Common<br />

Operational Research Environment (CORE) Lab have<br />

embarked on several <strong>in</strong>novative programs that allow both<br />

<strong>in</strong>telligence analysts and tactical operators to visualize the battlefield<br />

as never seen before. The lab’s staff is comprised of an<br />

eclectic group of researchers that <strong>in</strong>cludes <strong>in</strong>terdiscipl<strong>in</strong>ary<br />

faculty partnered with seasoned special operators with years<br />

of boots-on-the-ground experience. Together, they aim to<br />

illum<strong>in</strong>ate the “human terra<strong>in</strong>” by utiliz<strong>in</strong>g advanced analytical<br />

methodologies. Read more <strong>here</strong><br />

October 2012 <strong>Foreknowledge</strong> 21


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students etc all over the world who distribute<br />

it further <strong>in</strong> their agencies and companies,<br />

runn<strong>in</strong>g the readership <strong>in</strong>to tens of thousands.<br />

● Our website: 11,500 visits from 106 countries<br />

s<strong>in</strong>ce 1 February 2012<br />

● 23,000 readers of the Flash version of the emagaz<strong>in</strong>e.<br />

● Our endors<strong>in</strong>g professional organizations’<br />

members-only list serves and communication<br />

channels.<br />

● The Pass-On Rate from these contact persons<br />

with<strong>in</strong> agencies to their colleagues runs <strong>in</strong>to<br />

the tens of thousands. Due to our profession’s<br />

secrecy protocols, it is impossible to gauge the<br />

exact number of readers.<br />

Rates from $1000 for full<br />

page to $200 for smalls!<br />

Get our media pack <strong>here</strong><br />

Contact Dalene Duvenage at<br />

editor@foreknowledge.<strong>in</strong>fo<br />

22 October 2012 <strong>Foreknowledge</strong>

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