07.04.2013 Views

RNOH trust board meeting notes 2nd october 2012 - Royal National ...

RNOH trust board meeting notes 2nd october 2012 - Royal National ...

RNOH trust board meeting notes 2nd october 2012 - Royal National ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Royal</strong> <strong>National</strong> Orthopaedic Hospital Trust<br />

Minutes of the Trust Board Meeting<br />

Held on Tuesday, 2 nd October <strong>2012</strong>, at 5.00pm<br />

Present: Trust Board Members<br />

Prof A Goldstone Chairman<br />

Mr R Hurd Chief Executive<br />

Mr G Billington Vice-Chairman<br />

Mrs L Hill Deputy Chief Executive, Director of<br />

Operations & Transformation<br />

Mr J Wilson Director of Finance<br />

Ms C Wiley Director of Nursing<br />

Mr A Watson Non-Executive Director<br />

Dr S Patel Director of Workforce, IM&T and<br />

Corporate Affairs<br />

Mr M Shaw Medical Director<br />

Prof D Isenberg Non-Executive Director<br />

In attendance: Dr B Jacobs Director of Children’s Services<br />

Mr M Masters Director of Projects, Estates &<br />

Facilities<br />

Mr P Bolton <strong>RNOH</strong> Patient Group<br />

Mr T Raymond <strong>RNOH</strong> School representative,<br />

Stanmore Residents Association<br />

Dr S Warren Consultant Microbiologist, <strong>Royal</strong> Free<br />

Hospital<br />

Mr A Shah <strong>RNOH</strong> Chief Pharmacist<br />

Dr R Zarnegar Consultant in Pain Management<br />

Ms E Cockshoot Minute Taker<br />

Apologies: Mr L Milsted Senior Independent Director (NED)<br />

Ms J Brodie Non-Executive Director<br />

Prof A Hart Professor of Clinical Orthopaedics<br />

PART ONE (Open)<br />

1. Apologies for Absence<br />

All apologies noted.<br />

2. Minutes of the <strong>meeting</strong> held on the 29 th August <strong>2012</strong><br />

The minutes of part one of the <strong>meeting</strong> held on Wednesday, 29 th August <strong>2012</strong><br />

were agreed as a correct and accurate record of the <strong>meeting</strong>.<br />

1


Mr Watson referred to page 3 of the minutes, Redevelopment Plans, and<br />

queried whether the Stanmore site master plan had been submitted in<br />

September. Mr Hurd advised that due to continued dialogue the London<br />

Borough of Harrow Council and the Greater London Authority the master plan<br />

would not be submitted until mid-October <strong>2012</strong>.<br />

3. Summary of the items discussed in the closed part of the Trust Board<br />

<strong>meeting</strong> held on the 29 th August <strong>2012</strong><br />

The Board approved the summary.<br />

4. Matters Arising<br />

The Board reviewed the matters arising.<br />

• Communications Update<br />

Dr Patel advised the Board that a number of work strands that feed into the<br />

Communications Strategy were ongoing, for example, the Trust’s values and<br />

branding, the organisational development strategy and fundraising strategy.<br />

The tender specification for the PR company, developed to assist the Trust<br />

with its planning application has been extended to include assistance with the<br />

Trust’s corporate PR and branding. Dr Patel said that Ms Brodie has been<br />

reviewing the tender specification and proposals. She concluded that once all<br />

the work strands had been concluded and the PR company appointed she<br />

would be able to present the Communications Strategy to the Board, which<br />

would be in December <strong>2012</strong>.<br />

Professor Goldstone said that he and Ms Brodie had met with Roger<br />

Davidson, Deputy Director of Communications at the NHS Confederation, to<br />

determine whether the NHS Confederation could assist the Trust. Professor<br />

Goldstone said he had been working with Mrs Hill on how to publish clinical<br />

good news stories.<br />

5. Declarations of Interest<br />

Professor Goldstone asked those present whether they had any interests to<br />

declare with regards to the items on the agenda. No interests were declared.<br />

6. Chairman’s Report<br />

Professor Goldstone welcomed Elizabeth Mohr and Alice Breeden, from<br />

McKinsey to the <strong>meeting</strong> and advised that they would be observing the Trust<br />

Board <strong>meeting</strong> as part of the Trust’s independent assessment of the<br />

Foundation Trust Board Governance Assurance Framework (BGAF)<br />

application process.<br />

Professor Goldstone also welcomed Mr Peter Bolton, the new Chair of the<br />

<strong>RNOH</strong> Patient Group. He thanked Mrs Williams for her support and<br />

commitment during her tenure as Chair of the Group and reiterated the<br />

importance to the Trust Board of the Group’s visits to the clinical and medical<br />

areas of the hospital.<br />

2


Professor Goldstone said the next 10 to 15 months would be the most<br />

important years for the <strong>RNOH</strong> as it seemed likely the Trust would be closer to<br />

having its new hospital facility and being a Foundation Trust. This would be a<br />

positive step forward for the organisation after many years of uncertainty. He<br />

said this would be an upward gain for the Executive Directors in terms of<br />

health service management potential to make a difference and for the Non-<br />

Executive Directors this would be considered the real reason they have come<br />

to this hospital to also make a difference. He said the next few months would<br />

require members of the Trust Board to increase their efforts toward these<br />

routes for the organisation and the vitally important work that is undertaken<br />

especially as the population ages. The <strong>RNOH</strong> will be a paradigm for<br />

orthopaedics in the UK.<br />

Professor Goldstone referred to the <strong>meeting</strong> agenda, which he said would<br />

provide an update on quality, governance and the Trust’s financial position.<br />

The root cause analysis reports into the cases of clostridium difficile and the<br />

antibiotic stewardship presentation are examples of the Trust moving forward<br />

in terms of identifying issues, analysing and addressing them. There will also<br />

be an update on the Trust’s progress in relation to its redevelopment plans<br />

and Foundation Trust application process.<br />

Professor Goldstone said the information provided by Mr Hurd in terms of the<br />

support services provided to the <strong>RNOH</strong> by other NHS organisations<br />

demonstrates the keenness to support the <strong>RNOH</strong> and the work it undertakes.<br />

The report that will be presented by the <strong>RNOH</strong> Pain service has highlighted<br />

that this service has been considered a Cinderella service of the NHS.<br />

Professor Goldstone said he believed the <strong>RNOH</strong> could be a major centre in<br />

pain control for the musculoskeletal system and it was therefore important the<br />

Trust consider the expansion proposals outlined by the Pain service.<br />

Professor Goldstone said he had noted the low staff appraisal rates, however,<br />

the Chief Executive has advised that because of the revalidation of doctors<br />

requirement the numbers should increase.<br />

7. Chief Executive’s Report<br />

Mr Hurd presented his Chief Executive’s report dated September <strong>2012</strong>.<br />

Mr Hurd advised the Board that the <strong>Royal</strong> Liverpool hospital had had its PFI<br />

scheme approved. The <strong>RNOH</strong> remains on track for the submission of its<br />

planning application and continues discussions with the local authority to<br />

incorporate their input and any issues arising from the consultation process.<br />

Mr Hurd asked the Board to note the key messages, as outlined on page 1<br />

and 2 of his report relating to;<br />

• the need for the disposal of surplus land with the benefit of residential<br />

planning permission to deliver the funds to secure the future of the<br />

hospital,<br />

• the green belt issues,<br />

• the need to understand that at the end of certain phases there would be<br />

more footprint on the site than existing, and<br />

3


• the need to be aware of the extremely tight project programme, requiring<br />

the planning application to be submitted by the end of October in order to<br />

target a February Planning Committee <strong>meeting</strong> and secure a Decision<br />

Notice by the 31 st March 2013. The timescale was essential to keep the<br />

full Government approved business case NHS timetable on track for<br />

phase 1 of the new hospital.<br />

Mr Hurd went on to advise that the competitive dialogue stage was<br />

progressing well and would be extended by 4 months following a change in<br />

the process advised by the Private Finance Unit which has increased the<br />

extent to which competitive dialogue has to be completed before moving to the<br />

preferred bidder stage. The Trust’s overall timetable to financial close has not<br />

changed.<br />

• Foundation Trust Application – Delivering the NHS Foundation<br />

Trust Pipeline: Single Operating Model (SOM), implementation of<br />

the oversight process<br />

Mr Hurd referred to attachment 1 of his report, the Single Operating Model<br />

(SOM), which he said would be presented to the Board on a monthly basis.<br />

The SOM represents one common set of tools, processes and guidance for<br />

Foundation Trust (FT) development and application, and is more closely<br />

aligned with Monitor’s authorisation approach. The <strong>RNOH</strong> will complete this<br />

monthly self-certification template which monitors the Trust’s FT application<br />

progress.<br />

Mr Hurd said the Trust’s overall risk assessment for its FT application has<br />

been rated externally by NHS London and Commissioners as amber/green.<br />

This rating reflects the slippage to the PFI timetable, which occurred last year<br />

as the Trust pursued approval to move to the competitive dialogue stage.<br />

In response to Mr Watson’s comment, Mr Hurd said it would be useful for the<br />

Board to provide a formal view in terms of the slippage which the Trust had<br />

had no control over. Professor Goldstone said the Board could be assured<br />

that he and Mr Hurd regularly reminded individuals how the delay occurred<br />

and that it was outside the Trust’s control. He said the Board could also be<br />

assured that the Trust remained strong and robustly managed issues that<br />

arise with regards to the redevelopment project.<br />

Mr Billington commented that a number of questions from local residents were<br />

raised at the Trust’s recent annual general <strong>meeting</strong> and queried whether the<br />

Trust took a proactive rather than reactive approach to their concerns as the<br />

Trust became closer to rebuilding the hospital. Mr Hurd said he regularly<br />

attended <strong>meeting</strong>s with the Stanmore Residents Association to advise them of<br />

the redevelopment plans and planning application implications. Mr Raymond<br />

said the Stanmore Residents Association were predominantly in favour of the<br />

Trust’s redevelopment plans and that he himself had regular <strong>meeting</strong>s with Mr<br />

Hurd so he could be kept fully updated on the issues and the progress made.<br />

• External Clinical Services<br />

Mr Hurd referred to attachment 2 of his report, schedule of clinical support<br />

services provided by other NHS organisations. Mr Hurd said the schedule<br />

4


showed the Trust relied on a high number of different organisations to provide<br />

a range of clinical support services which he said represented a strategic risk.<br />

He confirmed there were mechanisms in place to monitor clinical service<br />

provision to the Trust’s patients. The Trust was, however, considering the<br />

benefits of a single support provider, for example, UCL Partners through the<br />

back office support consolidation project.<br />

Mr Hurd said the purpose of the schedule was to support the Trust’s risk<br />

register and Board assurance framework to provide assurance that there are<br />

mechanisms in place to monitor the clinical services provided to the <strong>RNOH</strong>.<br />

He said he would present the schedule on a 6 monthly basis for review by the<br />

Trust Board.<br />

• External Environment Issues – Specialist Commissioning<br />

Mr Hurd said that despite 80% of the Trust’s work being defined as specialist<br />

only 15% to 20% is commissioned through the Specialist Commissioning<br />

groups. He said the Trust was working toward increasing this percentage and<br />

advised that himself, Mr Shaw and Professor Briggs were involved with the<br />

relevant task force groups to take this forward.<br />

• Briggs Report – Getting It Right First Time<br />

Mr Hurd asked the Board to note that Professor Briggs’ report which was<br />

launched at the beginning of September at the House of Commons and that<br />

Professor Briggs would be proposing an audit of provision in each health<br />

economy in England with a view to setting up networks with executive<br />

authority for patient flows and will be making a recommendation to the new<br />

national clinical director for acute services.<br />

• British Orthopaedic Association (BOA) Commissioning Guidance<br />

Project<br />

Mr Hurd advised the Board that the BOA, with the <strong>Royal</strong> College of Surgeons,<br />

were undertaking a project to develop appropriate best practice pathways to<br />

improve the quality of care for routine orthopaedic procedures. <strong>RNOH</strong><br />

consultants are involved with this project.<br />

8. Assurance Framework<br />

Ms Wiley presented the Assurance Framework dated September <strong>2012</strong>. She<br />

said the principal risks had not changed and the gaps had been fed into the<br />

Trust’s Risk Register where appropriate. The high rated risks continue to<br />

relate to the volatility of the financial environment and the poor nature of the<br />

Trust’s estate.<br />

For Presentation<br />

9. Antibiotic Stewardship<br />

Ms Wiley introduced Dr Simon Warren, Consultant Microbiologist from the<br />

<strong>Royal</strong> Free and Ashik Shah, the Trust’s Chief Pharmacist, who she said would<br />

give a presentation on Antibiotic Stewardship, which supports prudent<br />

5


antibiotic prescribing in hospitals for the prevention of infection only where the<br />

benefits have been proven.<br />

Dr Warren outlined the background to antibiotic stewardship and the change in<br />

policy introduced by the Department of Health. He said the antibiotic<br />

stewardship supported the use of single dose for surgical prophylaxis which<br />

plays an important part in the prevention of post-operative wound and deep<br />

wound infections. The key principle in this use is to have a high concentration<br />

of the antimicrobial agents in the relevant tissues at the time of the operation.<br />

He said that for most operations a single dose of an antimicrobial at induction<br />

of anaesthesia is required. The Trust has adopted this guidance in its policy.<br />

Dr Warren outlined the key guidelines and highlighted the number of cases<br />

reported at the <strong>RNOH</strong>. He went on to brief the Board on the context to the<br />

use of prophylaxis, the evidence, guidance and the <strong>RNOH</strong> position. He said<br />

the Trust was able to identify any policy compliance problems through a<br />

number of routes; root cause analysis, audits and antibiotic ward rounds.<br />

Mr Shah briefed the Board on the results of audits undertaken in April and<br />

September <strong>2012</strong>. The audits highlighted a number of issues, for example,<br />

delays in giving antibiotics and very few prescriptions that are compliant with<br />

policy. A stewardship committee has been established to address the issues<br />

identified.<br />

Professor Goldstone thanked Dr Warren and Mr Shah for their presentation.<br />

He said it was clear there had been a number of significant changes and<br />

improvements in this area, led by Mrs Hill, including, reduced clinical errors in<br />

relation to prescribing, an improved Pharmacy function and improved<br />

microbiology provision established by the <strong>Royal</strong> Free hospital through its<br />

service level agreement with the <strong>RNOH</strong>.<br />

Mrs Hill agreed and said that having a microbiologist on site for the majority of<br />

the week at the <strong>RNOH</strong> and the introduction of regular antibiotic ward rounds<br />

had made a significant difference. She queried whether the Trust’s clostridium<br />

difficile trajectory for <strong>2012</strong>/13 could be challenged because of the national<br />

changes to testing, which now requires a two stage test that is more sensitive.<br />

Mrs Hill concluded that the poor fabric of the estate could become an issue<br />

within Pharmacy as the Trust’s activity levels increase.<br />

Mr Hurd said he believed the key issue for the Trust was whether its low<br />

surgical site infections could be at risk if the appropriate antibiotic use is not<br />

adhered to by clinical and medical staff. Dr Warren said that there was no<br />

evidence that prolonged use of antibiotics is beneficial and that should not be<br />

the case. He said that a clinical study could be initiated to review this matter.<br />

Mr Shaw said that those clinical and medical staff who do not adhere to the<br />

protocols could be asked to present evidence to support their actions at the<br />

relevant forum.<br />

6


Items for Information<br />

10. Clinical Audit at the <strong>RNOH</strong><br />

Dr Zarnegar gave her presentation and introduced Ms Stillwell, the Trust’s<br />

Clinical Audit Lead. She outlined the recent changes the Trust had made in<br />

terms of clinical audit, including, appointing a clinical audit lead and a<br />

consultant lead for clinical audit, the formation of a clinical audit group, fixed<br />

format for Trust-wide audit presentations and Trust-wide morbidity and<br />

mortality presentations.<br />

Dr Zarnegar went on to explain the recent process changes and the<br />

introduction of a clinical audit intranet page. She said that performance had<br />

been enhanced through improved clinical engagement in clinical audit and<br />

internal evaluation of clinical audits. Overall attendance at clinical audit<br />

presentation <strong>meeting</strong>s had improved, however, consultant attendance had<br />

remained steady.<br />

Dr Zarnegar outlined the future plans, which she said included the recording,<br />

review and validity of outcome measures and the introduction of a more<br />

systematic approach to clinical audit that will develop a comprehensive annual<br />

audit programme for each unit and department. She said that to achieve<br />

these future goals the service would require improved IT facilities and<br />

sufficient time and staff resources to guide the comprehensive audit<br />

programme.<br />

Dr Zarnegar said she believed the morbidity and mortality presentations were<br />

an important improvement that had facilitated discussions in an open forum.<br />

Mr Shaw agreed this was an important step forward. He congratulated Dr<br />

Zarnegar on the improvements to the clinical audit function and agreed that<br />

further investment was needed.<br />

Professor Goldstone thanked Dr Zarnegar for her presentation and said he<br />

looked forward to the increased activity in this area.<br />

11. <strong>RNOH</strong> Pain Service<br />

Dr Zarnegar presented the report into the Trust’s Pain Service. Dr Zarnegar<br />

said the pain service offered a range of interventional, physical,<br />

pharmacological and rehabilitation therapies for the management of chronic<br />

pain in a multidisciplinary setting.<br />

Dr Zarnegar outlined the referral sources and services users and briefed the<br />

Board on the opportunities for expansion and new service developments. She<br />

said the report also identifies the service capacity limitations and threats.<br />

Mrs Hill said the workload of the service had increased year on year but that<br />

staffing resources did not match activity levels. She said it was clear that<br />

there was a service decline in district general hospitals, however, this would<br />

give the <strong>RNOH</strong> an opportunity to grow its pain service with appropriate<br />

investment. She confirmed that associated costs would be minimal.<br />

7


In response to Ms Wiley’s query, Dr Zarnegar agreed the <strong>RNOH</strong> pain service<br />

could be provided at other NHS organisations and premises in a hub and<br />

spoke type arrangement.<br />

In response to Mr Watson’s query, Mrs Hill said this paper had been<br />

developed in response to a visit by the <strong>RNOH</strong> Patient Group to the<br />

department and a request for further information on the service by the Trust<br />

Board. She said the Trust would consider the development of a business<br />

case to progress and expand the service.<br />

Performance Reports<br />

12. <strong>RNOH</strong> <strong>2012</strong>/13 Operating Plan Update<br />

Mr Wilson advised the Board that agreement had been reached with two key<br />

commissioners, however, contract discussions with the remaining<br />

commissioner remained on-going, with the issue over the charging of complex<br />

imaging being the outstanding issue. Mr Wilson said that North Central<br />

London continued to support the <strong>RNOH</strong> in this matter and would be attending<br />

a <strong>meeting</strong> with the <strong>RNOH</strong> and the commissioner.<br />

Mr Wilson said that the outstanding contract was worth approximately £12m.<br />

13. Update from the Performance Committee<br />

The Trust’s Integrated Performance Report for the financial year <strong>2012</strong>/13 (1 st<br />

April – 31 st August <strong>2012</strong>) was presented and the key headlines from the<br />

September Performance Committee <strong>meeting</strong> were presented by Mr Wilson,<br />

Mrs Hill and Ms Wiley.<br />

• Quality<br />

Ms Wiley advised the Board that there had been no cases of MRSA<br />

bacteraemia reported for August. There was one pressure ulcer acquired in<br />

August and one case of clostridium Difficile. In addition one further cases of<br />

clostridium difficile was reported in September taking the Trust 2 cases over<br />

its trajectory.<br />

• Access targets<br />

Mrs Hill said that August was a good month operationally. All the 18 week<br />

standards were exceeded and there was 100% performance on all cancer<br />

standards. The cancer staging metrics are still to be agreed with the Trust’s<br />

commissioners and therefore the Trust has not been required to make any<br />

submission to date.<br />

Mrs Hill advised that in-sourcing would begin during the following week with a<br />

team going to Belfast on the 9 th October. The Trust has agreed to take<br />

patients from Kent and Medway and has negotiated for tariff plus 18% MFF.<br />

The Trust has selected a group of spinal patients from St Georges and is<br />

developing a service level agreement.<br />

8


Mrs Hill concluded her report by advising that the number of theatre<br />

cancellations for August was 0.7%, which is below the Trust’s target of 0.8%.<br />

The target was therefore achieved.<br />

• Finance<br />

Mr Wilson advised the Board that a deficit of £87,000 was reported for August<br />

against a budgeted loss of £249,000, representing a favourable variance of<br />

£178,000. On a cumulative basis for the year, the Trust has achieved a<br />

surplus of £61,000 against a budgeted surplus of £239,000, an adverse<br />

variance of £178,000.<br />

Mr Wilson outlined the key points of note, including, the NHS patient income<br />

position, which he said was exceeded by £633,000 as patient activity was 42<br />

cases higher than planned. Mr Wilson advised that private patient income<br />

underperformed by £71,000 due to lower complexity of case mix. Overspends<br />

on pay, and medical supplies and equipment costs relating to the activity overperformance<br />

were noted, whilst the reduction in the Trust’s Better Payment<br />

Practice Code (BPPC) compliance from 31% in July to 13% in August due to<br />

continued delays over payment from several commissioners was discussed.<br />

Mr Wilson also briefed the Board on the cumulative cost improvement plan<br />

(CIP) savings of £742,000, against a budgeted savings of £1.27m, an adverse<br />

variance of £325,000.<br />

The Trust has undertaken a snap shot of its waiting list position and concluded<br />

that the number of patients has increased by 7%, however, the complexity of<br />

case mix had decreased by over 9%. The first quarter of <strong>2012</strong>/13 in particular<br />

had seen considerably lower complexity of activity then that seen in the prior<br />

financial year. Mr Wilson believed that existing adverse variance could be<br />

retrieved, however if action was not taken then the Trust was forecasting an<br />

outturn position of £1.8m. Mr Wilson said this potential £500,000 shortfall from<br />

plan was being monitored closely. Mr Hurd agreed and said if the Trust did<br />

not take action to improve the income position through its casemix, the Trust<br />

anticipated the surplus position at year end to be £1.8m (the targeted surplus<br />

for <strong>2012</strong>/13 is £2.3m). Mr Hurd said the in-sourcing projects were critical to<br />

achieving the surplus target and Mr Wilson’s message about the financial<br />

position was clear.<br />

The Board discussed the position, the number of working days during the<br />

remainder of the year and the referrals required to improve the financial<br />

position. Mr Wilson said that October and November were the key months in<br />

terms of the financial position.<br />

Business Cases, Policies etc for Approval<br />

14. Consultant Appointment: Consultant Anaesthesia and Pain Medicine<br />

Consultant<br />

The Board approved the appointment of Dr Fernandez to the post of<br />

Consultant in Anaesthesia and Pain Medicine.<br />

9


Clinical Governance<br />

15. Update from the Clinical Governance Committee<br />

Ms Wiley presented the Clinical Governance Committee update and<br />

highlighted the issues discussed by the Committee as its <strong>meeting</strong> on the 7 th<br />

September, as noted in the executive summary.<br />

16. NHS London Healthcare Associated Infections (HAI) Peer Review of the<br />

<strong>RNOH</strong><br />

Ms Wiley presented the HAI peer review report produced by the London<br />

Strategic Health Authority following their visit to the <strong>RNOH</strong> on the 17 th July<br />

<strong>2012</strong>. Ms Wiley said her executive summary highlighted the areas of good<br />

practice and the principle risks that were identified through the peer review,<br />

including, prudent prescribing and antibiotic stewardship, maintaining<br />

assurance of competence of aseptic non touch technique for both devices and<br />

wound care. The review also highlighted that some clinical areas were<br />

carpeted, which Ms Wiley said had since been removed in some areas. In<br />

response to their comment in relation to the need to strengthen the Trust’s<br />

root cause analysis (RCA) process, the Director of Nursing or the Deputy<br />

Director of Nursing will now attend every RCA <strong>meeting</strong> relating to infection<br />

control issues.<br />

Professor Goldstone commented that the view that clinical areas should not<br />

be carpeted was not universally accepted and there was no substantial<br />

evidence to support the theory about the hazards of carpet in relation to<br />

infection.<br />

17. Patient Experience Report (August <strong>2012</strong>)<br />

Ms Wiley presented the Patient Experience Report for August <strong>2012</strong>. She said<br />

there had been one category 2 pressure sore reported for the month, which<br />

had been reviewed and determined as preventable. There has been one<br />

spinal surgical site infection and one death during the month. The details of<br />

these are noted in the Patient Experience report. Mr Shaw said the spinal<br />

team had been informed of the increases in surgical site infections and<br />

planned to review the evidence.<br />

Mr Watson referred to page 4, real time patient feedback breakdown of<br />

questions, and queried the benefits of asking whether patients were happy to<br />

complete the questionnaire.<br />

18. Root Cause Analysis (RCA) report into the Clostridium Difficile case<br />

reported in July <strong>2012</strong><br />

Ms Wiley presented the root cause analysis report into the clostridium difficile<br />

case reported in July <strong>2012</strong> and referred to the executive summary which she<br />

said highlighted the incident and the issues that were identified.<br />

Ms Wiley referred to the action plan, which she said outlined the actions.<br />

10


19. Root Cause Analysis (RCA) report into the 31 day subsequent cancer<br />

treatment breach<br />

Mrs Hill presented the root cause analysis report which she said provided a<br />

more detailed review of the circumstances leading to the delay of a 31 day<br />

subsequent cancer treatment in a 42 year old female patient.<br />

Mrs Hill said the patient was seen every three months for the first two years<br />

post diagnosis in 2008 and then moved to 6 monthly follow-up in 2010. In<br />

June 2011 the patient was seen in outpatients and a recurrence of the lesion<br />

on the ring finger of her right hand was suspected. An MRI was booked and in<br />

August 2011, a recurrence was confirmed, however, the report was not<br />

prioritised as urgent. The patient requested surgery after October 2011, but it<br />

was still not noted as a recurrence and the patient was not admitted within 31<br />

days for subsequent treatment.<br />

Mrs Hill said the failure to treat this patient was not identified until June <strong>2012</strong><br />

because the SpR who completed the MRI booking form did not refer the<br />

patient to the MDT (multidisciplinary team) even though it was stated in the<br />

clinic letter that this was necessary.<br />

Mrs Hill said the sarcoma service was very busy and that referrals had<br />

increased three-fold over the last 3 years although the incidence of sarcoma<br />

remains static. Mr Shaw agreed and said he believed that once the backlog<br />

list had been treated the service would be more sustainable.<br />

In June <strong>2012</strong>, the management team undertook a validation process which<br />

identified the patient. The patient was admitted for treatment as a priority.<br />

Mrs Hill said the tumour had not metastasised due to the low grade nature and<br />

that the patient remained well.<br />

Mrs Hill said there were 3 main recommendations identified that would make<br />

the process more robust:<br />

• All patients with a potential recurrence will now be placed onto a 31 day<br />

pathway<br />

• Patients will be not removed from the pathway until a negative diagnosis is<br />

made<br />

• All tumour recurrences that are confirmed by radiological investigation will<br />

have priority results<br />

Mrs Hill concluded by saying the issue of the 18 week backlog had improved<br />

with the introduction of the 92 nd percentile for incomplete waits over 18 weeks<br />

and there was a stronger focus on validation of the breached patients in the<br />

backlog list.<br />

Professor Goldstone thanked Mrs Hill for her report and said it was clear there<br />

were lessons to be learnt. He said the Board were pleased to hear the patient<br />

was well.<br />

11


20. <strong>RNOH</strong> Response to the Prosthetic Rehabilitation patient survey<br />

facilitated by the <strong>RNOH</strong> Patient Group<br />

Mr Hurd advised the Board that a survey was undertaken by user groups<br />

following the relocation of the Prosthetic Rehabilitation service. The Trust<br />

agreed the report should be presented through the <strong>RNOH</strong> Patient Group and<br />

that the Trust would provide a management response.<br />

Mr Hurd reminded the Board of the decision to move the Prosthetic<br />

Rehabilitation service and explained he had undertaken a back to the floor<br />

session with the service so he could gauge the impact of the relocation on the<br />

service users. He agreed the survey and report were contradictory in certain<br />

areas, however, there was an understanding that some of the issues related to<br />

snagging problems, which were being addressed and issues that would<br />

remain until a more permanent location for the service was identified.<br />

21. <strong>RNOH</strong> Patient Group visit to the Spinal Cord Injury Centre and Podiatry<br />

clinic<br />

Ms Wiley presented the <strong>RNOH</strong> Patient Group visit reports and said that both<br />

visits had gone well. She said that the majority of the problems highlighted by<br />

the visits related to estate issues, which the Trust has had difficulty in<br />

addressing because of the capital programme issues.<br />

• Visit to the Podiatry Clinic<br />

Ms Wiley said the problems with empty hand gel dispensers was not<br />

acceptable and would be addressed.<br />

Ms Wiley said the Podiatry service was managed by a single Podiatrist and<br />

agreed with the report that the condition of the premises that housed the<br />

service was poor. She queried whether a review of the premises should be<br />

undertaken.<br />

In response to Mrs Hill’s comment, Ms Wiley confirmed the service was<br />

contracted from Harrow PCT through a service level agreement.<br />

The Board discussed whether the Care Quality Commission considered the<br />

poor estate as a risk to clinical outcomes. Ms Wiley said they did not because<br />

the Trust’s evidence proves that despite the poor estate the Trust has good<br />

clinical outcomes and low infection rates.<br />

• Visit to the Spinal Cord Injury Centre (SCIC)<br />

Ms Wiley said the visit by the <strong>RNOH</strong> Patient Group had correctly identified<br />

higher than normal levels of absenteeism through sickness and maternity<br />

leave. She said the visit had also identified issues with the patient menu for<br />

the long stay patients who felt it was repetitious. Ms Coultry, the SCIC<br />

Matron, said that an alternative menu had been put in place, however, due to<br />

the financial implications, she was unsure as to whether the alternative menu<br />

could continue. Professor Goldstone suggested the Board look into this issue.<br />

Action: Mr Masters<br />

12


In response to Mr Shaw’s query, Ms Wiley said that a Trust-wide staffing<br />

review would be undertaken during November. She also confirmed that<br />

manual handling of patients was an issue but that risk assessments are<br />

carried out and that manual handling training and training to undertake risk<br />

assessments was mandatory for nursing staff.<br />

Ms Wiley said that the number of staff not at work had resulted in fewer staff<br />

available to undertake the advanced tasks which had put pressure on all the<br />

staff on the unit, however, admissions were reduced.<br />

Professor Goldstone said it was clear there were positive aspects to the visit<br />

by the <strong>RNOH</strong> Patient Group and in spite of the adverse conditions, the SCIC<br />

should be congratulated on its leadership and how staff dealt with the issues<br />

they are facing.<br />

Professor Goldstone went on to thank the <strong>RNOH</strong> Patient Group for their visits,<br />

which he said had helped the Board understand the issues that affect patients<br />

and staff.<br />

Ms Wiley advised that action plans had been developed for both visits and<br />

were attached to the reports.<br />

Corporate Affairs<br />

22. Update from the Foundation Trust (FT) Steering Group<br />

Dr Patel presented her update and advised that the independent assessment<br />

of the Trust’s Board Governance Assurance Framework (BGAF) would be<br />

available from November. She said the 360 review by NHS London was<br />

nearing completion and would be presented to the Board at the next <strong>meeting</strong>.<br />

23. Media Update<br />

Dr Patel presented the Media update and referred to the Daily Mail article<br />

about NHS hospitals sending confidential <strong>notes</strong> to India to be typed up. Dr<br />

Patel assured the Board that dictation sent abroad by the Trust does not have<br />

identifiable patient information included.<br />

Updates from the formal sub-Committees of the Trust Board<br />

24. Update from the Service Transformation Committee<br />

Professor Goldstone asked that the Service Transformation update be<br />

presented earlier on the agenda.<br />

Mrs Hill said the transformation savings were slightly behind plan by £31,000,<br />

the cumulative total achieved to date was £615,000 against a target of<br />

£646,000. She said that prosthesis and ad hoc working was ahead of plan,<br />

however, the areas that were under achieving were temporary staffing and<br />

roster changes. Mrs Hill said she anticipated this would improve once the<br />

vacant wte (whole time equivalent) posts were removed.<br />

13


Mrs Hill said there were concerns that the start time in theatre had seen a dip<br />

over the past 6 months to below 50% as noted on page 15 of the<br />

transformation report. To address this issue the Medical Director has<br />

implemented a traffic light system to categorise why and take action, and there<br />

will be a monthly summary included from next month.<br />

In response to Professor Goldstone’s query, Mr Shaw agreed that there was a<br />

scheduling problem in relation to the MDT (multidisciplinary team) <strong>meeting</strong>s<br />

and the theatre start times. He agreed that MDT <strong>meeting</strong>s were important and<br />

should be encouraged, and confirmed that a sensible solution would be<br />

sought. He said there were a number of other issues that delayed theatre<br />

start time.<br />

Mrs Hill said that work had accelerated in terms of the environment upgrades<br />

in outpatients, and that the new reception desk and signage were now in<br />

place. The Costa coffee shop has also been scheduled for later in the year.<br />

Mrs Hill referred to page 4 of the transformation report, which she said showed<br />

the CQUIN and throughput challenge. She said the executive team were<br />

confident the cost improvement programme, the service transformation<br />

programme and CQUIN targets would be achieved at year end. She said she<br />

did not expect the transport savings to be achieved and that this would be<br />

discussed further by the Performance Committee.<br />

Mrs Hill concluded her report by confirming that all savings were quality<br />

assessed and approved by the Medical Director and Director of Nursing.<br />

25. Update from the Redevelopment Programme Board<br />

The Board noted the update from the Redevelopment Programme Board.<br />

26. Trust Board sub-Committee effectiveness: Children’s Services Strategy<br />

Committee<br />

Dr Jacobs presented the review of the Children’s Services Strategy<br />

Committee’s effectiveness. He said he believed the function of the committee<br />

had improved significantly as it had Board and clinical support.<br />

27. Any Other Business<br />

• Inaugural <strong>RNOH</strong> Spinal Myeloma <strong>meeting</strong>, 12 th October <strong>2012</strong><br />

Mrs Hill briefed the Board on the spinal myeloma <strong>meeting</strong> the Trust had<br />

arranged for the 12 th October. She said that 130 delegates would be<br />

attending the <strong>meeting</strong> and this would be the first step towards a<br />

myeloma/kyphoplasty service, for which Mr Sean Molloy and colleagues from<br />

North West London Hospitals (NWLH) and University College London<br />

Hospitals (UCLH) had developed the guidelines.<br />

14


• An <strong>RNOH</strong> Clinical Nurse Specialist has been awarded a Research<br />

Fellowship<br />

Ms Wiley advised the Board that Ms Julie Woodford, CNS (Clinical Nurse<br />

Specialist) had been awarded a research fellowship place. Ms Woodford<br />

would be seconded from the Trust to undertake a research project that would<br />

be attributed to the <strong>RNOH</strong>. The research project will review patients treated at<br />

specialist centres.<br />

• PR Consultant<br />

Mr Hurd asked the Board to authorise Ms Judith Brodie to appoint the PR<br />

consultant, following her review of the proposals.<br />

The Board agreed that Ms Brodie could approve the appointment of a PR<br />

consultant.<br />

Date of next <strong>meeting</strong><br />

Tuesday, 30 th October <strong>2012</strong>, 5.00pm<br />

Seminar Room 2, Teaching Centre<br />

15

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!