The only event for practice managers in small to medium law firms

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Expert speaker panel: Adam Makepeace, practice director, Tuckers Solicitors Adam is practice director at seven partner firm, Tuckers solicitors, the country’s largest criminal legal aid firm with 10 offices in and around London, Birmingham and Manchester, having previously spent four years as practice director of Duncan Lewis, the country’s largest civil legal aid firm. He is currently focused on developing a core back office infrastructure that would be scalable for use by any criminal legal aid practitioner, whether as a result of organic or acquisitive growth by Tuckers or as an arms-length service supplied to other criminal defence firms. Alan Cousins, practice director, Paris Smith As practice director for Southampton-based firm, Paris Smith, Alan is responsible for the main administration functions of this £10m, 28 partner firm – HR, IT, accounts, compliance and general office. Alan also works with the partners on formulating the firm’s strategy and business plans. He recently undertook a comprehensive review of the firm’s office space strategy with the result that he wants to reduce dependency on accommodation overheads by at least 20% over the next three years. This will require cultural change, using IT to facilitate growth of lawyer teams and capacity whilst maintaining efficiency. Andrew Hedley, director, Hedley Consulting Andrew advises law firm leaders on issues of vision, strategy and change. Alongside project engagements, he is a sought after strategy group guide, partner retreat speaker, workshop facilitator and coach. Andrew has been admitted as a fellow of the Institute of Directors, the Strategic Planning Society, the Chartered Management Institute, Cambridge Marketing College and the Royal Society of Art. He is the author of Developing Strategic Client Relationships (2008) and Client Strategy in a Changing Legal Market (2011). Hedley Consulting is recognised as a leading boutique strategy consultancy within the legal sector. Caroline Davison, operations director, Berwins Solicitors Caroline joined Harrogate law firm Berwins as practice manager in June 2005 and became one of the first non-lawyer directors in the country, and one of seven directors at Berwins, on incorporation in 2009. As operations director, Caroline heads Berwins’ operations support unit responsible for keeping the rest of the organisation in check, and enabling Berwins’ lawyers to provide the best possible service to its clients. Caroline has more than 20 years’ experience in legal practice management having previously fulfilled the role of practice manager at Ford & Warren. Christopher Mills, chief operating officer, Schillings As COO at Schillings, the six partner reputation management firm in London, Christopher is responsible for managing the four business units, the clients and marketing activity, people and talent management, operations, infrastructure and information security. He works alongside the firm’s CEO to develop the strategic direction and also has particular responsibility for driving forward the change management programme to achieve the firm’s vision. Schillings was granted its ABS licence in February and Christopher is currently working on transforming the brand to re-assert itself in the marketplace as an innovative multidisciplinary firm. The licence will also welcome non-lawyer advisers into ownership of the business, a position that Christopher will be appointed to in May 2013. Clare Flynn, supervision team leader, Solicitors Regulation Authority Clare joined the SRA in 2006 and currently works within the supervision unit. Clare manages a team of supervisors who are responsible for the risk-based oversight of the entire regulated community and central to the delivery of the outcomes-focused approach to regulation. As part of the management group, Clare also provides coaching support, technical leadership and operational delivery to the unit.
Clive Meredith, practice director, Wollen Michelmore Clive has many years’ experience of management gained initially in the hospitality and charities sector. With 10 years’ experience in his current role he has overseen two mergers which has resulted in the firm doubling in size having 14 partners and 115 staff, based in four local offices. As practice director he has responsibility for HR, IT, marketing and business development. Clive works closely with the firm’s managing partner to oversee the strategic development of the firm. Frans Post, chief operating officer, Gates and Partners Frans joined Clifford Chance in 1990 and spent 17 years as their finance director in Amsterdam and New York. After leaving the States for London, he joined Olswang as CFO before becoming COO at niche aviation firm, Gates and Partners in 2011. The firm has 24 partners and offices in London, Brussels, Dubai and Singapore. Frans has been involved in a number of mergers throughout his career and will be able to provide valuable insights from his current experience. Jenny Pelling, business director, CILEx Law School Jenny qualified as a solicitor and practised employment law at a City firm before moving into legal education. Jenny has worked for CILEx Law School since 2004, and is a director of its board. Part of her role involves responsibility for creating in-house paralegal and apprenticeship programmes for legal organisations and helping with their staff development strategies. In the past twelve months, she has been heavily involved in the development work for the new government funded legal apprenticeship qualifications. Jitendra Valera, chief marketing officer, IRIS Legal Jitendra (JV) has a wealth of software and legal market experience, having successfully developed and managed enterprise software, services and internet companies in the UK, Europe and Asia Pacific. As chief marketing officer at IRIS Legal, JV has responsibility for setting the strategic direction for the business and the development and marketing of IRIS Legal’s range of software and services solutions for the legal market. Prior to IRIS Legal, JV also served as VP global strategy & marketing for Elite and executive director, legal online at Sweet & Maxwell. Joanne Ormston, practice manager, Pearson Hinchliffe Joanne has worked as practice manager for Pearson Hinchliffe since October 2004 having initially been recruited as a legal cashier in 2002. Joanne’s role encompasses everything from strategic planning and implementation, HR, IT, facilities management, compliance (as deputy COLP & COFA) and more recently as the finance director for an eight partner, three office ABS firm in the north-west. Joanne is a chartered management accountant and has a BSc honours degree in business management.
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The only event for practice managers in small to medium law firms

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