Observations - VTCT

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84 Outcome 1: Be able to prepare for a body massage treatment (continued) adjustable chair, correct posture, correct couch height, lighting, ventilation, noise, music, temperature, ambience, no trailing wires, no obstructions, tools and equipment in a safe working position for therapist. Client preparation: Protect client clothing, client comfort, privacy, modesty, client positioned correctly. Communication: Verbal – speaking manner and tone, professional, supportive, respectful, sensitive to client, open questioning related to treatment. Non-verbal – eye contact, body language, listening. Record keeping: Accurate appointment systems, stationery, loyalty, rewards, acknowledgement of occasions, consultation record keeping, contraindications, signatures, refer to existing records, information clear and accurate, logical order, name, address, contact numbers, age range, reason for treatment, occupation, sport/hobbies, medical history, allergies/hypersensitivity, contact lenses, contra-actions, contra-indications, skin sensitivity tests, adaptations and modifications, recommendations, requirement, treatment plan, update record at the end of the treatment, update at each visit, records maintained electronically, paper records. Professional appearance: Clean professional uniform, no jewellery, no piercings, hair neatly tied back (fringe secured), closed in footwear, make-up (light day make-up), personal hygiene and cleanliness (shower/bath, cover cuts and abrasions, deodorant or antiperspirant), oral hygiene (clean teeth, fresh breath), UV30424 nails (good condition and maintained). Professional ethical conduct: Polite, cheerful and friendly manner (friendly facial expressions, positive attitude, eye contact, open body language), client relations, confidentiality, respect for colleagues and competitors, avoid gossip, pride in work, punctuality, employer and client loyalty. Consultation techniques: Client requirements, client satisfaction, client expectations and aftercare, signatures, visual, manual, listen, client card reference. Body analysis: Muscle tone, overweight/ normal weight, height, cellulite, oedema, postural analysis, excessive hair. Body shapes – ectomorph, mesomorph, endomorph. Treatment objectives: Relaxation, stress and tension relief, lymphatic drainage, postural improvement, sense of wellbeing, health management. Recommendations to client: Treatment process, expected sensations, contraactions, outcomes, further treatments, treatment options, aftercare advice, lifestyle changes. Massage mediums: Cream, oil, powder, gel, wax. Tools: Headband, towels, couch, couch cover, couch roll, chair, trolley, bin, cotton wool, bowl, tissues, spatula. Skin types: Normal, oily, dry. Skin conditions: Mature, sensitive, dehydrated. Body fat types: Visceral, subcutaneous, gender variables, ethnic variables.
Outcome 1: Be able to prepare for a body massage treatment (continued) Examples of contra-indications that may prevent treatment: Deep vein thrombosis, during chemotherapy and radiotherapy, contagious skin disorders – bacterial (impetigo), viral (herpes simplex, herpes zoster), fungal (tinea corporis), cancer, cardiovascular conditions (hypertension, hypotension), diarrhoea/ vomiting, haemophilia, medical oedema, osteoporosis, fever, recent operations, psychosis, pregnancy, severe varicose veins, recent head and neck injury, haemorrhage, meningitis, nervous system disorders, undiagnosed lumps/pain, on medication. Examples of contra-indications that may restrict treatment: Diabetes, epilepsy, varicose veins, high/low blood pressure, product allergies, skin disorders – bacterial (boils, folliculitis), viral (warts, verruca), fungal (tinea pedis), drugs/alcohol, cuts/ abrasions, bruising, swelling, recent scar tissue, eczema/psoriasis, menstruation, hernia, heavy meal, asthma, sunburn, migraine. UV30424 85
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VTCT Level 3 Diploma in Spa and Bod
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Progression When you have successfu
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Guidance on assessment This book co
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Unit assessment methods This sectio
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UV30491 Monitor and maintain health
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Monitor and maintain health and saf
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Outcome 1 Be able to carry out a ri
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Achieving knowledge outcomes You wi
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Outcome 2 Be able to monitor health
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Outcome 2: Be able to monitor healt
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UV30468 Client care and communicati
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Client care and communication in be
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Outcome 1 You can: a. Behave in a p
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*You must practically demonstrate t
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Knowledge Outcome 1 Be able to comm
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Unit content This section provides
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Page 81 and 82: Outcome 2 Be able to provide a body
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Observations - VTCT

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