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24<br />
BUSINESSEDUCATION CFA SPECIAL<br />
The new investment<br />
qualification ending<br />
the industry divide<br />
Consistency of knowledge can provide balance to a business<br />
THERE’S a new name in the<br />
financial education market that<br />
looks to use the expertise and<br />
credibility of the CFA Institute<br />
to provide foundation level<br />
knowledge for staff supporting the<br />
investment industry.<br />
The Claritas investment certificate is<br />
the latest qualification to be released<br />
by the CFA Institute, and has just completed<br />
its trial run, with pilot participants<br />
including BlackRock, Aviva<br />
Investors and the BBC. It’s a self-study<br />
education programme, aiming to<br />
teach the basics of finance, ethics, and<br />
investing to staff in support roles like<br />
human resources, public relations,<br />
operations, IT, compliance, and legal.<br />
As with its Chartered Financial<br />
Analyst (CFA) programme, the<br />
Institute has used its network in the<br />
global investment industry to create a<br />
body of knowledge that hopes to be<br />
both relevant and practical. But<br />
Claritas differs fundamentally from<br />
the CFA programme. It is aimed primarily<br />
at those unlikely to ever<br />
require the depth of knowledge a<br />
front line investor would need. It is far<br />
shorter, with the Institute estimating<br />
it will take candidates 100 hours of<br />
study over six months to complete.<br />
And unlike the CFA, there is no education<br />
or experience requirement.<br />
But what’s the benefit for businesses<br />
in educating their support staff? John<br />
Bowman, managing director and colead<br />
of education at the Institute, says<br />
that a lack of understanding between<br />
different areas of a business can create<br />
a cultural barrier, and increases<br />
the risk of miscommunication errors<br />
between the front, middle and back<br />
offices.<br />
You may question the use of the programme<br />
in a business dealing with<br />
complicated investments – how could<br />
someone with a bare bones grasp of<br />
equity securities understand and communicate<br />
the finer points of an eventdriven<br />
strategy, for example? But<br />
anecdotal feedback from those who<br />
have trialled the programme revealed<br />
an immediate increase in confidence<br />
and comprehension among particpants,<br />
which has helped investment<br />
firms become more productive.<br />
A BUSINESS PERSPECTIVE<br />
Roger Brosch, chief executive of financial<br />
advisory company Foster Denovo,<br />
says that a base level of financial<br />
knowledge across all staff is “very<br />
important to the health and wealth of<br />
a business”, giving front line investors<br />
the confidence to delegate more, and<br />
“empowering staff at all levels to<br />
focus on doing the right thing”.<br />
With more minds understanding<br />
and tackling the problems affecting<br />
the money-making areas, the more<br />
likely it is that solutions are found<br />
THURSDAY <strong>16</strong> MAY 2013<br />
The CFA’s latest offering aims to remove the educational barriers<br />
between the front office and supporting staff, says Chris Harlow<br />
and implemented effectively.<br />
Teaching support staff how their role<br />
helps the business remain profitable,<br />
and how they fit into the industry<br />
may also have the softer appeal of providing<br />
job satisfaction and creating<br />
motivation.<br />
The Claritas programme is reasonably<br />
priced, coming up at $685 (£445)<br />
for individual students, falling to $485<br />
when bought in bulk for 250 or more.<br />
But in most cases, it would probably<br />
be cheaper to provide training inhouse.<br />
So what’s the appeal?<br />
Bowman says that, apart from the<br />
expertise provided by the CFA<br />
Institute, Claritas differentiates itself<br />
from the competition because of its<br />
global applicability and credibility.<br />
“Other courses of a similar nature are<br />
geared towards local needs, standards<br />
and regulations,” he says. “But courses<br />
run by the CFA Institute are designed<br />
to teach a common language that can<br />
be understood regardless of where<br />
you are in the world.”<br />
But curing financial illiteracy<br />
among support staff – particularly<br />
those in client facing roles – could<br />
have unintended consequences if not<br />
properly managed. A study by Invesco<br />
found that industry jargon often creates<br />
a disconnect between investment<br />
firms and their clients. Client-facing<br />
staff should use their new knowledge<br />
as a filter rather than a barrier.<br />
WHICH STAFF PILOTED CLARITAS?<br />
44<br />
6<br />
Operations<br />
IT<br />
Accountant / Auditor<br />
Sales / Relationships<br />
WHAT IS CLARITAS?<br />
n Claritas is the latest offering from the CFA Institute, teaching a<br />
foundation-level knowledge to staff in investment support roles.<br />
NUMBER OF FIRMS THAT PILOTED THE COURSE<br />
COSTS AND REQUIREMENTS<br />
n Individual registration costs $685 (£445). This includes the exam<br />
registration fee, access to all study materials, and one exam sitting.<br />
cityam.com<br />
n Topics covered include financial statements, investment instruments<br />
like equity and debt securities, risk management and asset allocation.<br />
n The CFA Institute estimates that the programme requires<br />
approximately 100 hours of study over a course of six months.<br />
n Candidates will be tested using a computer-based exam, consisting<br />
of 120 multiple choice questions administered in English.<br />
United States<br />
31<br />
Uruguay<br />
4<br />
Malaysia<br />
2<br />
%<br />
6<br />
United Kingdom<br />
9<br />
Australia<br />
3<br />
China<br />
2<br />
17<br />
n When bought in bulk, 25 to 99 vouchers cost $635 each, 100 to 249<br />
cost $585, and 250 or more cost $485.<br />
n Unlike the Chartered Financial Analyst (CFA) programme, there are no<br />
educational or work experience requirements.<br />
7<br />
9<br />
Admin<br />
Marketing<br />
Other<br />
11<br />
India<br />
8<br />
UAE<br />
2<br />
Other<br />
2