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VINT-The-Dark-Side-of-Social-Media-Alarm-Bells-Analysis-and-the-Way-Out

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14<br />

aNalYSiS<br />

ing statement by Facebook founder <strong>and</strong> CEO Mark Zuckerberg:<br />

“A squirrel dying in front <strong>of</strong> your house may be more<br />

relevant to your interests right now than people dying in<br />

Africa.” This was just too much for Pariser. It made it clear<br />

to him what was fundamentally wrong with personalization<br />

on <strong>the</strong> Internet. People online are not aware <strong>of</strong> <strong>the</strong> fact<br />

that information is being filtered for <strong>the</strong>m. Personalization<br />

categorizes people even more <strong>and</strong> blinds <strong>the</strong> user: “It’s your<br />

own personal, unique universe <strong>of</strong> information that you live<br />

in online. What’s in it depends on who you are <strong>and</strong> what<br />

you do. But <strong>the</strong> thing is, you don’t decide what gets in, <strong>and</strong><br />

you don’t see what gets edited out.” And in this way we end<br />

up in one big reinforcement, with <strong>the</strong> danger <strong>of</strong> mediocrity<br />

instead <strong>of</strong> democracy. But actually that complaint is something<br />

that has been heard down through all <strong>the</strong> ages. In <strong>the</strong><br />

case <strong>of</strong> social media, however, <strong>the</strong> extra problem lies in <strong>the</strong><br />

speed <strong>and</strong> <strong>the</strong> large quantities involved. As a result, we all<br />

run <strong>the</strong> risk <strong>of</strong> losing our grip on things. Anticipating <strong>the</strong><br />

way out, it is essential, primarily as an individual, to attach<br />

serious conclusions to this development.<br />

At <strong>the</strong> beginning <strong>of</strong> 2012, <strong>the</strong> Facebook data team published<br />

<strong>the</strong> report called Rethinking Information Diversity in<br />

Networks. According to this study, <strong>the</strong> so-called “weak ties”<br />

in someone’s network are genuinely <strong>of</strong> great importance:<br />

We found that even though people are more likely to consume<br />

<strong>and</strong> share information that comes from close contacts that <strong>the</strong>y<br />

interact with frequently (like discussing a photo from last night’s<br />

party), <strong>the</strong> vast majority <strong>of</strong> information comes from contacts<br />

that <strong>the</strong>y interact with infrequently. <strong>The</strong>se distant contacts are<br />

also more likely to share novel information, demonstrating that<br />

social networks can act as a powerful medium for sharing new<br />

ideas, highlighting new products <strong>and</strong> discussing current events.<br />

4 <strong>Social</strong> media are making us (mentally) ill<br />

Anyone who reflects seriously on Pariser’s objections can<br />

be troubled by <strong>the</strong>se, but that is something that will affect<br />

us whatever we hear. Humans are simply not capable <strong>of</strong><br />

processing everything that comes to us via <strong>the</strong> Internet<br />

<strong>and</strong> social media. Our brains freeze after a certain amount<br />

<strong>of</strong> information. In <strong>the</strong> article entitled “I Can’t Think” that<br />

appeared in Newsweek at <strong>the</strong> beginning <strong>of</strong> 2011, various<br />

scientists all expressed <strong>the</strong> same opinion. Too much<br />

information leads to erroneous decisions. We become<br />

irritated, overloaded, we lose our grip on things. In fact, it<br />

<strong>of</strong>ten leans toward psychotic behavior, according to Phil<br />

Baumann in his blogpost Beware Psychosis in <strong>Social</strong> <strong>Media</strong><br />

(2010) <strong>and</strong> his presentation 8 Stages <strong>of</strong> <strong>Social</strong> <strong>Media</strong> Psychosis<br />

(2010). Besides qualifications such as <strong>the</strong> <strong>Dark</strong> <strong>Side</strong><br />

<strong>and</strong> <strong>the</strong> Ugly <strong>Side</strong>, we also encounter ominous terms such<br />

as depression, neurosis, psychosis <strong>and</strong> mania being used in<br />

relation to social media. (We shall save <strong>the</strong> danger <strong>of</strong> digital<br />

dementia until <strong>the</strong> way out.) We have known this for long<br />

enough, as is demonstrated by this quote from Computable,<br />

October 1996:

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