QuIPS 2012 Program - QuIPS Conference | UT IHI Open School ...

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The 2 nd Annual Quality Improvement & Patient Safety (QuIPS) Conference May 5, 2012 ihiconference.ca Agenda 8:00 – 8:45 Registration and Breakfast Lobby 8:45 – 9:00 Welcome Conference Lead and Chapter President Jessica Perlo, Dean Henry Mann, Michael Rachlis B250 9:00 – 9:20 Employing Technology in Healthcare Improvement: The Ontario Strategy Ben Chan B250 9:20 – 9:40 Improving Quality of Care Through Computerized Provider Order Entry Chris O’Connor B250 9:40 – 10:10 Q&A B250 10:10 – 10:25 Break Lobby 10:25 – 11:50 Presentations and Panel Discussion: Electronic Health Records in Ontario: Success and Challenges Jennifer Zelmer Fariba Rawhani Maureen Boon B250 11:50 – 12:40 Lunch and Student Poster Viewing and Voting Lobby 12:40 – 2:10 Workshops 1. Failure Mode and Effect Analysis: A Proactive Approach to Enhancing Safety Catarina Lam 2. Healthcare Improvement Through Patient Safety Metric Systems Alex Titeu 3. Innovations to Improve Cancer Care Susan King & Jillian Ross 4. Using Simulation to Improve Patient Safety Jennifer McCauley & Sarah Johnston 5. Futureward: Complex Care Patient Room in the Next 20 Years Patrick Spear 850 Small Pod 857 Bloomberg Large Pod 2:10 – 2:25 Break Lobby 2:25 – 3:25 Student Oral Presentations 1. Investigating the Information and Supportive Care Needs of Head and Neck Cancer Patients at Princess Margaret Hospital 2. Reducing Microbiology Specimen Collection Incidents in an Oncology Ward 3. “I Took a Pledge”: An Innovative, Multi-‐Model Approach to Improving Hand Hygiene Compliance in General Internal Medicine at Toronto General Hospital B250 3:25 – 3:55 Technology and Self-‐Management of Chronic Diseases Joe Cafazzo B250 3:55 – 4:10 Awards & Prizes Closing Remarks B250 4:10 – 5:00 Reception Lobby 4
The 2 nd Annual Quality Improvement & Patient Safety (QuIPS) Conference May 5, 2012 ihiconference.ca Student Quality Improvement Projects Oral Presentations Abstracts 1. Investigating the informational and supportive care needs of head and neck cancer patients at Princess Margaret Hospital Authors: Anandita Gokhale, Alisha Albert-‐Green Supervisors: Janet Papadakos, Maurene McQuestion, Jolie Ringash, Nazek Abdelmutti, Audrey Friedman, Pamela Catton, Sarah Urowitz INTRODUCTION: The Princess Margaret Cancer Survivorship Program offers clinical services and self-‐management educational resources to aid cancer survivors and their family members with the effects of cancer and its treatment. The program recently expanded its educational resources and clinical care to include patients with head and neck cancers (HNC). OBJECTIVES: The literature on the informational needs of HNC patients is still in its infancy. As such, this study aims to ensure that the program meets the diverse informational and supportive care needs of HNC patients. METHODS: A cross-‐sectional needs assessment of patients at an ambulatory head and neck clinic has been launched using a self-‐administered questionnaire evaluating six domains of informational need: medical, practical, physical, emotional, social, and spiritual. Patients are asked to rate the importance of each domain, the amount of information desired, and their preferred method of receiving the information (computer based: audio-‐video, DVD, website etc; or traditional supports = pamphlets, support groups etc). RESULTS: To date 43/200 surveys have been collected. Preliminary results show that respondents are primarily Caucasian, have cancers of the oral cavity, are comfortable receiving health information in English (97%), and have access to a computer with internet (81%). Respondents most desired information related to the medical and physical domains, and wished to access it through a website. The preferred method of receiving health information about their social, emotional and spiritual needs was via pamphlet, followed closely by website. CONCLUSIONS: This study will highlight the unmet needs of HNC patients, and will inform future resource development and dissemination. Given the ubiquitous presence of computer media in our society, it is worth assessing whether media-‐based supports are desired and will be utilised. The preliminary results hint at the value of web-‐resources, and we can use this information in creating a national, comprehensive web presence for HNC patients of Canada. 2. Reducing microbiology specimen collection incidents in an oncology ward Presenters: Kyle Cruz, Nancy Guo, Kahangir Khan, Joanne Le, Bahar Moghaddam Supervisor: Guna Budrevics INTRODUCTION: There have been a number of concerns with the process of laboratory specimen collection and delivery at Sunnybrook Health Sciences Centre. Data was collected and obtained from the Oncology Ward (C6) between 4/01/2011 and 12/06/2011. The following issues were identified with the specimens: 44% -‐ mislabeled or unlabeled; 33% -‐ inappropriate or unsuitable; 22% -‐ not analyzed for other reasons. As a result of these errors, additional time and manpower are required to process specimens. This results in increased costs incurred through supplies and working hours. Most importantly, patient care is compromised due to inconvenient sample re-‐collections and delayed diagnosis. OBJECTIVES: The team is working with a surgical oncology ward (35 bed unit) to reduce the number of microbiology specimen incidences. Under the guidance of Ms. Guna Budrevics (Performance Improvement Specialist in The Department of Quality and Patient Safety, Sunnybrook Health Sciences Centre), the team will implement two 5
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QuIPS 2012 Program - QuIPS Conference | UT IHI Open School ...

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