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BOOKLET COVER.pub - KwaZulu-Natal Department of Health

BOOKLET COVER.pub - KwaZulu-Natal Department of Health

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GJ CROOKES HOSPITAL<br />

RECEPTION QUESTIONNAIRE<br />

Kindly complete this questionnaire and return it to the Reception <strong>Department</strong> or post it to:<br />

THE HOSPITAL MANAGER<br />

GJ Crookes Hospital<br />

P/Bag x5501<br />

SCOTTBURGH<br />

4180<br />

*<br />

NAME: ________________________________________<br />

TELEPHONE NUMBER: ( ) (H)<br />

( ) (W)<br />

________________________ (CELL)<br />

POSTAL ADDRESS: ________________________<br />

________________________<br />

________________________<br />

________________________<br />

1. Were you pleasantly greeted when you were being attended to?<br />

__________________________________________________________________________________<br />

2. Were you satisfied with the services that you received?<br />

__________________________________________________________________________________<br />

3. Were you satisfied in the manner that you were attended to?<br />

__________________________________________________________________________________<br />

4. If you have ever phoned the hospital – was the telephone answered to your satisfaction, if not<br />

please comment?<br />

__________________________________________________________________________________<br />

__________________________________________________________________________________<br />

SUGGESTIONS<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________<br />

COMPLAINTS<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________<br />

REQUESTS<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________<br />

* Not compulsory – you may remain anonymous.<br />

Your comments are nevertheless valued.

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