BOOKLET COVER.pub - KwaZulu-Natal Department of Health
BOOKLET COVER.pub - KwaZulu-Natal Department of Health
BOOKLET COVER.pub - KwaZulu-Natal Department of Health
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GJ CROOKES HOSPITAL<br />
RECEPTION QUESTIONNAIRE<br />
Kindly complete this questionnaire and return it to the Reception <strong>Department</strong> or post it to:<br />
THE HOSPITAL MANAGER<br />
GJ Crookes Hospital<br />
P/Bag x5501<br />
SCOTTBURGH<br />
4180<br />
*<br />
NAME: ________________________________________<br />
TELEPHONE NUMBER: ( ) (H)<br />
( ) (W)<br />
________________________ (CELL)<br />
POSTAL ADDRESS: ________________________<br />
________________________<br />
________________________<br />
________________________<br />
1. Were you pleasantly greeted when you were being attended to?<br />
__________________________________________________________________________________<br />
2. Were you satisfied with the services that you received?<br />
__________________________________________________________________________________<br />
3. Were you satisfied in the manner that you were attended to?<br />
__________________________________________________________________________________<br />
4. If you have ever phoned the hospital – was the telephone answered to your satisfaction, if not<br />
please comment?<br />
__________________________________________________________________________________<br />
__________________________________________________________________________________<br />
SUGGESTIONS<br />
_____________________________________________________________________________________<br />
_____________________________________________________________________________________<br />
COMPLAINTS<br />
_____________________________________________________________________________________<br />
_____________________________________________________________________________________<br />
REQUESTS<br />
_____________________________________________________________________________________<br />
_____________________________________________________________________________________<br />
* Not compulsory – you may remain anonymous.<br />
Your comments are nevertheless valued.