Introduction & Schedule - Constant Contact

NEW! LEAN BEST PRACTICE SIMUL ATIONS
Standardized Work + Respect for People
Standardized Work
Standardizing a process insures repeatability and predictability—in time, cost and level of quality,
and makes training new employees (or cross training existing ones) easier. With that said, if you
aren’t using Standardized Work as a part of your lean implementation, you are definitely missing
something important.
Join us for a couple of fun games that will help you understand the implications of NOT
standardizing the way we work and how this oversight adversely impacts time, quality and
cost. Participants and audience members alike will see how people think and act differently
given the same task, how people can work together to define new “standards” for processes
that decrease the time, cost and confusion to perform a task while increasing the quality,
repeatability and predictability.
Respect for People
Join us for a game that demonstrates the power of organizational dynamics to energize or
squelch lean efforts, illustrating a most important tenet of the Toyota Production System—
Respect for People—all while being a little silly and having a great time.
The Hat Game points out the danger of relying on preconceptions, stereotypes or prior biases
when dealing with co-workers. When identifying and solving problems, lean philosophy suggests
it’s best to be inclusive and draw as many ideas from as many sources as possible in order to
arrive at the best possible solution. If we can not overcome internal biases and therefore always
respond to people based on these preconceived notions about what we think they bring to the
table or are capable of or can contribute, then we run the risk of cutting off a valuable source of
ideas and sub-optimizing our continuous improvement efforts.
Innovation
NEW! LEAN BEST PRACTICE SIMUL ATIONS
Innovation + Push vs. Pull
Coming up with good ideas is called creativity. Turning those ideas into new revenue or
increased profit is called innovation. Like anything else, there needs to be a structured
approach with assigned accountability because innovation without execution is futile. Whether
you are creating incremental, new, evolutionary or revolutionary innovations, this simulation
will provide you with a structured approach to create a culture of innovation that will drive top
line growth and sustain increases in bottom line results by accelerating the innovation cycle
and limiting the risks of commercializing new products or services. During the simulation,
participants will be immersed in experiential learning that engages them to leverage individual
thinking styles and develop high performing teams to solve a customer’s tough problem. In
doing so, people tend to shift their paradigm of understanding about innovation and learn
practical tools & techniques they can use in the real world.
Push vs. Pull
When was the last time you saw someone successfully “push” on a rope? “Pulling” on
that rope seems to make a lot more sense, right? But in our businesses “pushing” is still a
common method by which work is moved through our processes. And it creates a myriad of
issues and wastes. In this simulation you will see first-hand how “pushing” affects the overall
flow of products or services in a business and then you will also see how the simple concept
of “pulling” work through a process effectively links and synchronizes process steps to better
meet customer needs and reduce waste. Attend this session to learn how chips and dice can
quickly help people to see the pros and cons of pushing and pulling!
14 15