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Global sales strategy

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Processes<br />

Streamlining and harmonising retail<br />

store operations and supply chain<br />

processes to gain the necessary speed<br />

to respond to consumer requests is a<br />

top priority for Retail in 2010. From a<br />

store perspective, a key initiative is to<br />

embed new retail standards that drive<br />

visual merchandising effectiveness and<br />

back-office consistency in all markets.<br />

In addition, Retail will also continue to<br />

work on adapting the supply chain and<br />

buying and demand planning processes.<br />

This is essential as we strive to increase<br />

our in-season flexibility, be more responsive<br />

to changing trends and to achieve<br />

economies of scale for the Group’s retail<br />

activities.<br />

Profitability<br />

To increase the commerciality and profitability<br />

of the Group’s existing retail assets<br />

is the primary focus for all retail teams,<br />

whether they are working in logistics,<br />

store operations, marketing or any other<br />

retail function. Therefore, in the short<br />

term, we will limit new store openings<br />

and close down stores not reaching their<br />

potential, as well as implement new store<br />

review processes to ensure that current<br />

retail assets maximise profitability and<br />

return on investment.<br />

E-commerce: building a<br />

successful channel<br />

At the beginning of 2010, a new leadership<br />

team was put in place to define and<br />

outline the further strategic direction<br />

of the Group’s e-commerce business<br />

activities for the adidas and Reebok<br />

brands. Although both brands have<br />

made advances with their respective<br />

e- commerce platforms in recent<br />

years, we believe there is considerable<br />

untapped potential for the Group in this<br />

channel of distribution.<br />

adidas retail Formats<br />

As we have evolved as a retailer, we have learnt that shopping should be an<br />

experience. That is why we put a lot of thought into the design and layout of<br />

our stores. We strive to create a shopping environment that visually brings<br />

brand identity and positioning to life and encourages consumer interaction.<br />

For example, our adidas Sport Performance stores emphasise our depth in<br />

sport see photograph (top), whereas adidas Originals store formats such<br />

as “Atelier” engage their audience in authentic, creative and interactive ways<br />

see photograph (bottom).<br />

20<br />

09<br />

GrouP manaGEmEnt rEPort – our GrouP <strong>Global</strong> Sales Strategy 57

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