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PART INSPECTION STANDARD - Chrysler

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<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong><br />

15 December 2011


AGENDA<br />

What is the Part Inspection Standard (Part I/S)?<br />

Why do we need Part Inspection Standard?<br />

How is the Part I/S process done?<br />

Part Inspection Standard checklist<br />

Frequently asked questions<br />

Upcoming Improvements<br />

Questions?<br />

2


What is the Part I/S?<br />

Provides clear communication and agreement between the<br />

<strong>Chrysler</strong> Manufacturing Plant, Engineering, Supplier Quality and<br />

the Supplier.<br />

Characteristics on the design model<br />

for the <strong>Chrysler</strong> Manufacturing Plant<br />

Measurement method, sample size, frequency<br />

by the Supplier<br />

3


What is the Part I/S? (cont.)<br />

Provides the <strong>Chrysler</strong> Manufacturing Plant a tool to more<br />

quickly identify a problem and responsibility when a<br />

quality issue occurs<br />

Gives the AQP team an opportunity to identify potential<br />

problems/conflicts between individual part requirements<br />

and <strong>Chrysler</strong> Build Objectives before the prototype build<br />

phase.<br />

4


Why do we need the Part I/S?<br />

Example:<br />

There was a water leak between the Flipper Glass and the<br />

Weatherstrip on one of our vehicles. The GD&T for the Glass<br />

identified points along the edges for measurement.<br />

However, the Glass sealed to the Weatherstrip about 2” inboard<br />

of the edge, which is where the plant was measuring.<br />

Where GD&T<br />

identified and the<br />

supplier measured.<br />

Where the weatherstrip<br />

sealed and the plant<br />

measured.<br />

5


Why do we need the Part I/S? (cont.)<br />

When a potential issue occurs (previous state):<br />

Potential Issue<br />

detected<br />

Plant Quality<br />

Center notified;<br />

Investigation begins<br />

Call Supplier<br />

Check CATIA /<br />

GD&T<br />

Review datums /<br />

dimensions<br />

Find standards<br />

in ADRESS<br />

Ask how Supplier<br />

checks the part<br />

Request Control<br />

Plan<br />

Ask Supplier to<br />

check some parts<br />

Find and review<br />

Boundary Samples<br />

if available<br />

Review Appearance<br />

standards /<br />

Craftsmanship results<br />

Check parts<br />

in plant<br />

Wait for / receive<br />

control plan<br />

Wait for / receive<br />

part data<br />

Determine issue<br />

responsibility<br />

Review information<br />

Begin Cor.<br />

Actions<br />

6


Why do we need the Part I/S? (cont.)<br />

With the Part I/S:<br />

Potential Issue<br />

detected<br />

Plant Quality<br />

Center notified;<br />

Investigation begins<br />

Review parts<br />

Against Part I/S<br />

Review Supplier<br />

Part I/S data<br />

Determine issue<br />

responsibility<br />

Begin Cor.<br />

Actions<br />

Much more efficient and less time wasted determining responsibility<br />

7


Who is involved with the Part I/S?<br />

AQP Team Members (minimum):<br />

• <strong>Chrysler</strong>:<br />

Supplier Quality<br />

Engineer<br />

Design / Release<br />

Engineer<br />

Plant Quality Center<br />

Engineer<br />

• Supplier:<br />

Quality Manager<br />

Engineering / Program<br />

Manager<br />

Additional team members may be added, as needed. Examples<br />

include the <strong>Chrysler</strong> Dimensional Engineer, Design Office, TAG<br />

representative, etc.<br />

8


Part I/S RASIC<br />

Supplier<br />

Supplier Quality<br />

System & Component Engineering<br />

Vehicle Engineering<br />

Manufacturing Quality (Plant)<br />

Selection of Parts C CS C RA C<br />

Confirm Assembly vs Part Datum Scheme Alignment 1<br />

R/S C C/R A<br />

Selection of Critical Dimensions 1<br />

R/S C C/R A<br />

Sample Size and Frequency determination R A C C<br />

Measurement Method of Critical Dimensions R S A C<br />

Selection of Appearance Specs/Characteristics 1<br />

R/S C C/R A C S<br />

Boundary Sample Creation and Review/Sign-off R S C A S S<br />

Selection of Functional Specs/Characteristics 1<br />

R/S C C/R A<br />

Completion of Part I/S form R S CA<br />

Retention of Completed Part I/S RA I I I I I<br />

Design Office<br />

Responsible - Those who do the work to achieve the task. There is typically one role with a participation type of Responsible<br />

Accountable - Final Approving Authority<br />

Support - Resources allocated to Responsible<br />

Informed - Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one way<br />

Consulted -Those whose opinions are sought; and with whom there is two-way communication<br />

NOTES<br />

1: Dependant upon which party is design-responsible<br />

9


How is the Part I/S Process Done?<br />

<strong>Chrysler</strong> Product Creation Process (CPCP)<br />

IRE FPSC PSO &<br />

PPAP<br />

CREATION<br />

DRAFT<br />

FINAL<br />

<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong><br />

10


How is the Part I/S Process Done? (cont.)<br />

Part I/S Creation Phase<br />

• Scope of the program is defined (parts identified,<br />

important characteristics identified, etc.)<br />

• Document is created<br />

Identify Parts<br />

& Provide<br />

Information<br />

Create<br />

Part I/S<br />

Team Review<br />

Revise &<br />

Sign<br />

11


How is the Part I/S Process Done? (cont.)<br />

1. Identify Parts requiring Part I/S<br />

20 weeks prior to the VP MRD<br />

All parts with a “High” Initial Risk Evaluation (IRE) – SQE<br />

Additional parts selected by the Plant Quality Center Manager<br />

Product Team SQ sends list of parts (including those with an IRE and<br />

without) to Plant QCM & SQEs<br />

Plant QCM identifies Medium/Low/non-risked parts that also require the<br />

Part I/S and forwards to Product Team SQ & Engineering for feedback<br />

Team should agree to additional parts selected (or removed)<br />

Product Team SQ flags additional selected parts in CQMS<br />

12


How is the Part I/S Process Done? (cont.)<br />

2. Identify Characteristics for inclusion<br />

Inputs:<br />

Lessons Learned (Supplier and SQE)<br />

Design model (from engineering)<br />

Released part prints (GD&T)<br />

Complete Vehicle Quality Standard (CVQS)<br />

Build Objectives (from Plant QC)<br />

13


How is the Part I/S Process Done? (cont.)<br />

2. Identify Characteristics for inclusion<br />

Characteristics to include, consider:<br />

Key and safety characteristics (, , )<br />

Characteristics included in, or related to the CVQS<br />

Characteristics related to quality issues, especially yardholds<br />

Customer interface / impact characteristics<br />

Fit & Finish requirements<br />

Characteristics related to build issues in our plants<br />

Any other characteristics deemed critical by a member of the<br />

Team<br />

The Plant QC has final approval<br />

Product characteristics only (not process)<br />

14


How is the Part I/S Process Done? (cont.)<br />

3. Create initial Part I/S Draft and submit to Team<br />

At least 12 weeks prior to VP MRD<br />

SQE uploads into the Part I/S database upon receipt<br />

15


How is the Part I/S Process Done? (cont.)<br />

Page 1 (Drawing or Sketch)<br />

Requirements:<br />

Show sketch / drawing of entire<br />

part<br />

Show all datums for part<br />

mounting<br />

Identify attachments to mating<br />

components<br />

Track document revision history<br />

Other suggestions: attach GD&T,<br />

photos, etc.<br />

<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong><br />

VEHICLE MY / FAMILY: 2011 WK DATE: 10/14/2009<br />

<strong>PART</strong> NO: 12345678AD <strong>PART</strong> NAME/DESC: WIDGET RH FR<br />

DRAWING/SKETCH<br />

REV.<br />

CHRYSLER<br />

SUPPLIER<br />

REVISION / DESCRIPTION<br />

DATE<br />

# PLANT QC SQE ENG QLTY MGR ENG<br />

Plant QC Eng. - <strong>Chrysler</strong><br />

SQE - <strong>Chrysler</strong><br />

INITIAL SIGN-OFF / APPROVAL<br />

TITLE NAME<br />

SIGNATURE<br />

Engineer - <strong>Chrysler</strong><br />

Quality Mgr. - Supplier<br />

Engineering - Supplier<br />

DRAFT<br />

FINAL<br />

SUPPLIER CODE: 54321 A SUPPLIER NAME: ACME Industries MANUFACTURING LOCATION:<br />

Somewhereville, USA<br />

DRAWING NO. / REVISION LEVEL: 12345678AD / B<br />

.25 ± .02<br />

02<br />

DATE<br />

16


How is the Part I/S Process Done? (cont.)<br />

Page 2 (Characteristics List)<br />

Requirements:<br />

Sections and views shown<br />

Datums shown for dimensional<br />

characteristics<br />

Identify performance requirements<br />

(customer interface)<br />

List appearance criteria (if<br />

applicable)<br />

Identify inspection points<br />

Detail specifications and tolerances<br />

Identify measurement methods and<br />

gages used<br />

List sample sizes and frequencies<br />

<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong><br />

VEHICLE MY / FAMILY: 2011 WK DATE: 10/14/2009<br />

<strong>PART</strong> NO: 12345678AD <strong>PART</strong> NAME/DESC: WIDGET RH FR<br />

ITEM<br />

#<br />

CHARACTERISTIC /<br />

<strong>INSPECTION</strong> POINT<br />

SPECIFICATION /<br />

TOLERANCE<br />

MEAS.<br />

METHOD<br />

SAMPLE<br />

SIZE<br />

FREQ.<br />

1 Surface profile Gage 123-4 5 pcs 2/shift<br />

2 Appearance<br />

No flash<br />

No burrs<br />

Visual<br />

No sinks<br />

100% 100%<br />

Plant QC Eng. - <strong>Chrysler</strong><br />

SQE - <strong>Chrysler</strong><br />

Engineer - <strong>Chrysler</strong><br />

Quality Mgr. - Supplier<br />

Engineering - Supplier<br />

DRAFT<br />

FINAL<br />

SUPPLIER CODE: 54321 A SUPPLIER NAME: ACME Industries MANUFACTURING LOCATION:<br />

Somewhereville, USA<br />

DRAWING NO. / REVISION LEVEL: 12345678AD / B<br />

REMARKS / <strong>INSPECTION</strong> METHOD<br />

INITIAL SIGN-OFF / APPROVAL<br />

TITLE NAME SIGNATURE<br />

DATE<br />

17


How is the Part I/S Process Done? (cont.)<br />

4. Team reviews initial Part I/S Draft<br />

The SQE coordinates the meeting<br />

A team meeting at the assembly plant, in front of the vehicle with<br />

parts available, is preferred<br />

Other methods may be used as necessary (web conference,<br />

phone conference, etc.)<br />

The Part I/S team reviews the document (using the page 3<br />

checklist as a guide)<br />

The Team identifies any changes needed to the document<br />

The Plant QCE has final approval authority<br />

18


How is the Part I/S Process Done? (cont.)<br />

5. Revise the Part I/S per Team requirements and<br />

resubmit for Team review<br />

The Part I/S is intended as a tool to ensure agreement with the<br />

<strong>Chrysler</strong> Plant’s and Supplier’s measurement schemes. While<br />

continuous improvement is desired (and necessary), the Part I/S is<br />

not intended as an opportunity to conduct a ‘part redesign’ at the<br />

pilot stage.<br />

6. Team signs the Part I/S Draft<br />

Engineer - <strong>Chrysler</strong><br />

Quality Mgr. - Supplier<br />

Engineering - Supplier<br />

The Supplier keeps original and copies the other team members<br />

The SQE uploads a scanned copy of the signed Draft to the Part I/S<br />

database (6a)<br />

Plant QC Eng. - <strong>Chrysler</strong><br />

SQE - <strong>Chrysler</strong><br />

INITIAL SIGN-OFF / APPROVAL<br />

TITLE NAME<br />

SIGNATURE<br />

DATE<br />

19


How is the Part I/S Process Done? (cont.)<br />

• Use of the Part I/S Draft to check parts for the VP and<br />

PVP pilot builds<br />

• Follows the same basic flow for each build:<br />

Implement &<br />

Collect Data<br />

Part I/S Draft Phase<br />

Build<br />

Event<br />

Team Review<br />

Revise &<br />

Resubmit<br />

20


How is the Part I/S Process Done? (cont.)<br />

7. & 10. Implement Part I/S Draft; submit data to the Team<br />

Supplier uses the Part I/S Draft to check the parts to be sent in to<br />

<strong>Chrysler</strong> for the applicable build (VP / PVP) or build phase<br />

Data is sent to the <strong>Chrysler</strong> Team members two weeks prior to the<br />

build MRD<br />

• SQE uploads the data into the Part I/S database (7a & 10a)<br />

8. & 11. Team reviews data and build issues<br />

The Part I/S Team reviews the provided data, as well as any issues<br />

from the applicable build (VP / PVP) or build phase<br />

The Team determines what changes (if any) are required<br />

The Plant QCE has final approval on required Part I/S changes<br />

21


How is the Part I/S Process Done? (cont.)<br />

9. & 12. Revise Part I/S per Team requirements<br />

The Supplier revises the Part I/S Draft per Team requirements<br />

and resubmits to the Team<br />

The Team initials the form for each revision that takes place<br />

The above steps should be repeated for each build phase, if<br />

applicable (i.e. VP A, VP B, etc.)<br />

22


How is the Part I/S Process Done? (cont.)<br />

Part I/S Final Phase<br />

• Part I/S is finalized for Job 1 and continuing volume<br />

production<br />

• The Part I/S remains a living document and can be<br />

revised as needed<br />

23


How is the Part I/S Process Done? (cont.)<br />

13.Change Part I/S status to Final<br />

Supplier changes status of Part I/S to “Final” from “Draft”<br />

Supplier submits to the team for signatures<br />

14.Team signs the Part I/S Final<br />

The Supplier keeps original and copies the other team members<br />

The SQE uploads a scanned copy of the signed Final to the Part<br />

I/S database (14a)<br />

15.Implement Part I/S Final for Job 1 and volume<br />

production<br />

Supplier uses the Part I/S Final to check parts going forward<br />

Data is retained by the Supplier for review upon request by<br />

<strong>Chrysler</strong> personnel<br />

24


How is the Part I/S Process Done? (cont.)<br />

Issue Possibly Requiring Part I/S Change:<br />

a. Process Change or Internal Resource (via Forever<br />

Requirements)<br />

b. Quality Issue (at the <strong>Chrysler</strong> Plant or Supplier Facility)<br />

c. Engineering Change Notice (CN)<br />

16.Revise and Re-submit<br />

As necessary (with all other Quality Documents)<br />

Supplier updates in the Revision section and resubmits to the<br />

Team<br />

17.Team initials revision<br />

SQE uploads revision into Part I/S database (17a)<br />

25


Part I/S and Other Quality Documents<br />

Process Failure Mode and Effect Analysis<br />

Control Plan<br />

Part I/S FPSC LPA. Work Instructions<br />

26


Part I/S and Other Quality Documents (cont.)<br />

FPSC: “Safe Launch”; checks/inspections over and above<br />

Control Plan<br />

Control Plan: Controls (w/ frequency, sample size) for<br />

entire process<br />

Part I/S: Ties controls for the final product characteristics<br />

with visual representation (GD&T) and allows for<br />

measurement scheme agreement with the <strong>Chrysler</strong><br />

Manufacturing Plant<br />

27


<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong> CHECKLIST


<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong> CHECKLIST<br />

There is a 19-item checklist in the Part I/S.<br />

The checklist is based on the Part I/S process standard.<br />

All suppliers must self-check their Part I/S using the<br />

checklist before the submission.<br />

SQE shall verify the checklist before upload into the Part<br />

I/S database.<br />

29


How is the Part I/S Process Done? (cont.)<br />

30


6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

How is the Part I/S Process Done? (cont.)<br />

CHARACTERISTICS/MEASUREMENT POINTS: All measurement<br />

points are identified on the part sketch and labeled / numbered to<br />

correspond with the Item # on Sheet 2<br />

CHARACTERISTICS/MEASUREMENT POINTS: Measurement points<br />

on the part are the same as those being measured when on the<br />

vehicle (reference the CVQS), if applicable<br />

CHARACTERISTICS/MEASUREMENT POINTS: Characteristics<br />

include dimensional, functional, and appearance requirements<br />

(material, environmental, durability, and weight requirements are not<br />

mandated for inclusion)<br />

TOLERANCES & SPECIFICATIONS: Tolerances and specifications<br />

for all characteristics are included<br />

TOLERANCES & SPECIFICATIONS: Boundary samples (e.g. go/nogo,<br />

appearance samples, etc.) are referenced (as applicable)<br />

TOLERANCES & SPECIFICATIONS: Tolerances and specifications<br />

for the part do not conflict with those on the CVQS, if applicable<br />

TOLERANCES & SPECIFICATIONS: When the CVQS measures a<br />

characteristic referencing two parts (e.g. a gap between two separate<br />

parts), the tolerance on each referenced part does not take up more<br />

than half of the CVQS tolerance (i.e. no potential interference<br />

conditions), if applicable<br />

GAGES & MEASUREMENT EQUIPMENT: All gages and<br />

measurement equipment used to check each characteristic are<br />

identified<br />

GAGES & MEASUREMENT EQUIPMENT: Gages and measurement<br />

equipment are adequate to check the characteristic they are identified<br />

for<br />

SAMPLE SIZES & FREQUENCIES: Number of parts checked for<br />

each characteristic is identified and adequate<br />

SAMPLE SIZES & FREQUENCIES: Frequency of parts being<br />

checked is identified and adequate<br />

SAMPLE SIZES & FREQUENCIES: Sample sizes and frequencies<br />

match those shown on the Control Plan<br />

SKETCHES & DRAWINGS: Part sketches are clear and legible<br />

SKETCHES & DRAWINGS: Sections and/or sketches are shown for<br />

each characteristic<br />

31


FREQUENTLY ASKED QUESTIONS


Frequently Asked Questions<br />

1. Is the Part I/S required to be „waterfalled‟ to Tier 2 and<br />

lower Suppliers?<br />

No, this is not mandated at this time. Cascading this process to Tier 2<br />

and lower Suppliers is at the discretion of the Tier 1 Supplier.<br />

Exception: “Directed” and “Consigned” parts<br />

2. Clarify how changes to the Part I/S are made via the<br />

Forever Requirement (FR) system.<br />

The Part I/S is considered another quality document that must be kept<br />

updated whenever a CN, FR notice, or Resource Notice is issued. I.e.,<br />

the FR system would be used for the process change as a whole, NOT<br />

just for the Part I/S.<br />

3. What is the process for accepting a part that doesn‟t<br />

meet the Part I/S requirements?<br />

No different than the current process; the Part I/S does not add<br />

requirements that do not currently exist, nor does it modify<br />

requirements from other documents. If the part does not meet<br />

<strong>Chrysler</strong>‟s specifications, than a deviation is handled as it would<br />

normally be (such as via an IAA).<br />

33


Frequently Asked Questions<br />

4. When does the Part I/S process end?<br />

It is a living document and is used throughout the product lifecycle. It is<br />

not specific to a program phase, nor is there a set duration.<br />

5. Will I receive an NCT/eCIMS for issues if the<br />

characteristics are not included on the Part I/S?<br />

YES. The Part I/S is not the “end-all” for inspection, nor is it to be<br />

considered a comprehensive list of <strong>Chrysler</strong> requirements.<br />

6. Should the Part I/S include characteristics already on<br />

the Control Plan?<br />

YES! In fact, it is required that any characteristic listed on the Part I/S<br />

also be included on the Control Plan.<br />

34


Frequently Asked Questions<br />

7. If I‟m shipping a part to multiple <strong>Chrysler</strong> Manufacturing<br />

Plants, do I need to make a Part I/S for each one?<br />

No. Include the Plant QCE from each applicable <strong>Chrysler</strong> facility on the<br />

team (and each SQE/Engineer, as required), with the Lead<br />

program/plant personnel taking the lead on the team. Ensure the Part<br />

I/S includes the input from all of the manufacturing plants<br />

8. If we‟re instituting 100% inspection for VP (or other pilot<br />

build), with a gradual lessening of frequency as we<br />

move into production, should the Part I/S reflect this?<br />

35


UPCOMING IMPROVEMENTS


Upcoming Improvements<br />

Part Inspection Standard integrated with First Production Shipment<br />

Certification (FPSC):<br />

No process change for Part I/S and FPSC requirements.<br />

Part I/S and FPSC forms will be combined to reduce paperwork.<br />

FPSC only parts will be required to fill out only the Characteristics List page<br />

(similar to the current “Page 2”). No <strong>Chrysler</strong> plant approval required.<br />

Part I/S required parts will still be required to fill out all pages and obtain<br />

the <strong>Chrysler</strong> plant approvals beside the AQP team.<br />

The Measurement Method, Sample Size and Frequency may be specified<br />

differently during VP, PS and V1 stages.<br />

37


Upcoming Improvements<br />

Part Inspection Standard integrated with First Production<br />

Shipment Certification (FPSC)<br />

<strong>PART</strong> <strong>INSPECTION</strong> <strong>STANDARD</strong><br />

(Use this sheet also for First Production Shipment Certification)<br />

VEHICLE<br />

MY / FAMILY:<br />

<strong>PART</strong> NO: <strong>PART</strong> NAME/DESC: YES NO<br />

SUPPLIER<br />

CODE:<br />

SUPPLIER<br />

NAME:<br />

SPECIFICATION /<br />

TOLERANCE<br />

Req'd for<br />

8-Stage?<br />

(Y / N)<br />

MILESTON<br />

E<br />

MEAS.<br />

METHOD<br />

LOCATION:<br />

NOTE: Complete the Characteristics List sheet only to fulfil FPSC requirements and gain approvals by <strong>Chrysler</strong> SQE and<br />

engineer per AQP / PSO requirements and timing.<br />

ITEM<br />

#<br />

CHARACTERISTIC /<br />

<strong>INSPECTION</strong> POINT<br />

DRAWING NO.<br />

REVISION LEVEL:<br />

DATE:<br />

SAMPLE<br />

SIZE<br />

Plant Approval Required?<br />

FREQ. REMARKS / <strong>INSPECTION</strong> METHOD<br />

38<br />

x


Upcoming Improvements<br />

Part Inspection Standard with Electronic Approvals:<br />

Electronic Approvals is to speed up the approval process within <strong>Chrysler</strong><br />

and improve the quality of the part I/S.<br />

No process change for Part Inspection Standard requirements.<br />

No change for the submission of Part I/S by the Suppliers. The Suppliers<br />

need to complete the Part Inspection Standard and self-audit with the<br />

19-point checklist before submitting to SQEs.<br />

The SQEs will upload the Part I/S into the <strong>Chrysler</strong> database and send for<br />

electronic approvals by the <strong>Chrysler</strong> Design Release Engineer and Plant<br />

Quality Center Engineer (QCE).<br />

Escalation emails will be automatically sent to the management if not<br />

approved within a given time period.<br />

Approvals and rejections will be based on the 19-point checklist.<br />

Database programming has been completed and is being debugged.<br />

Timing TBD<br />

39


Where do I find information?<br />

Part I/S Process<br />

Global Sourcing Book of Knowledge (unavailable to Suppliers)<br />

PDF copy of the process available on the AQP/PSO website (see below)<br />

Part I/S Form<br />

AQP/PSO website (https://gsp.extra.chrysler.com/qlty/pso/index.html;<br />

Suppliers can access via the “References” section of the <strong>Chrysler</strong> Portal<br />

on COVISINT)<br />

Part I/S Database<br />

Lotus Notes; partnered with the CVQS database (unavailable to<br />

Suppliers)<br />

40


Contact Information<br />

Supplier Primary Contact: Applicable Supplier Quality<br />

Engineer<br />

Part I/S Process: Stanley Zhou<br />

stanley.zhou@chrysler.com<br />

CVQS Process: Chi-Chang (Mike) Lee<br />

cl88@chrysler.com<br />

41


QUESTIONS?<br />

COMMENTS?

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