English - Chrysler

CSDS 

Common Ship and Delivery 

Schedule

CSDS – EDI 862 

CSDS is your Common Ship and Delivery Schedule – 

otherwise known as your (EDI) 862 

CSDS / EDI 862 Ship Schedules Generate Only Once a 

Day 

A web version of the 862 or CSDS is available via: 

Logon to: www.chrysler.portal.covisint.com (sign in) 

Select the Applications tab 

Select the Common Ship and Delivery Schedules link 

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CSDS SCREENS 

CSDS Main Menu Screen 

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CSDS SCREENS 

CSDS Inquiry Screen 

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CSDS – RESPONSE TIME 

What is Response Time 

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CSDS – RESPONSE TIME 

830 vs. 862 Release 

If you receive an 830 release, but do not receive an 862, 

ship to your 830 release. 

Even though you’re on Response Time, always check your 

EDI 862 in the morning prior to shipping. If the accum 

requirement has increased and you can’t fit on your next 

window that day, contact you material control analyst for 

direction. 

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CSDS – WHAT IF REQUIREMENTS 

CHANGE? 

What do I do if CSDS changed? 

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CSDS – WHAT IF REQUIREMENTS 

CHANGE? 

How does this affect you? 

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DRIVe 

Delivery Rating Improvement 

Verification

DRIVe – SPECIALIST DECK LOOKUP 

Click on “Links”, then “Specialist Deck Lookup” 

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DRIVe – SPECIALIST DECK LOOKUP 

Enter your supplier code and click on Search 

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DRIVe – DISPUTE FACTS 

40 % OF Disputes are Denied 

Violations not analyzed prior to 

disputing 

Violation was disputed knowing that the 

violation was valid 

The comments in the dispute were 

unclear 

The action taken by the supplier did not 

meet our requirements 

Understand HOW and WHY the violations 

were generated 

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DRIVe – DELIVERY AND RESPONSE 

RATING 

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DRIVe – EXECUTIVE SUMMARY 

• Choose “Grades” from the Menu Bar 

• Select “Executive Summary” 

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DRIVe – EXECUTIVE SUMMARY 

• Enter Supplier Code 

• Click on Search 

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DRIVe vs. EBSC 

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DRIVe vs. EBSC 

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DRIVe - DISPUTE INVESTIGATIONS 

• From the Main DRIVe screen, click on Violation Detail List 

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• From the Main DRIVe screen, click on Violation Detail List 

• Input Supplier location and click Release or Manufacturing location 

• Click on Search 

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ASN Violation 

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ASN Violation 

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ASN Violation 

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ASN Violation 

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ASN Violation 

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DRIVe - VIOLATIONS 

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ASN Dispute 

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ASN Dispute 

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DRIVe - DISPUTE VIOLATIONS 

ASN Dispute 

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Overship Investigation 

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Undership Investigation 

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If you are being asked to DEVIATE from 

your 862 CSDS, please make sure you 

contact your designated Material Control 

Analyst so that they can give you 

direction. You should not be taking 

direction from the plant, logistics, or 

anyone other than your Material Control 

Analyst when it comes to deviating from 

your 862 CSDS 

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RDR Investigation 

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RDR Violation - RE 

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RE RDR Investigation 

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RE RDR Investigation 

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SMART Timeliness Investigation 

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Window Times (EST) 

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SMART Quality Investigation 

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When someone at the plant tells you 

they will close the ticket, ignore the 

ticket, ship something different than 

what you promised on the ticket, 

you’d better cover yourself by 

assuring the ticket is accurate. Don’t 

expect the plant to take care of it for 

you… it is your responsibility to say 

what you’ll do, then do what you say. 

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DRIVe - DISPUTES 

Examples of Poor Dispute Comments 

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Examples of Poor Dispute Comments 

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Examples of Good Dispute Comments 

On this part it shows I shipped 360pcs short. On 

Friday 4/8 SDS it said I was to be at a cum of 1800 at 

the close of business on 4/12. On Monday the SDS 

showed that I was supposed to be at a cum of 2160 at 

the close of business on 4/11. My JIT truck picks up at 

7am which does not allow for enough time to make 

changes to my current day’s shipments. I emailed and 

phoned my contact Alvin Barrett to see if I needed to 

expedite the 360 pc increase and he advised that I 

should just add it to my next day’s JIT which was 4/12. 

…Please remove this violation. 

…Thank you 

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Examples of Good Dispute Comments 

On 4-19-05, I received the new CSDS and noticed the increase of 

requirements. After the initial “shock” wore off, I started 

inquiring about this significant increase due on 4-20-05. 

…I contacted Cindy Brom-McCullou (2-248-512-1282), emailed 

her as well as a Albert De Los Santos at Saltillo 

(adel@chrysler.com) on 4-19-05 trying to determine if this was 

just an error, or if it was indeed true. I also sent the email to 

Kevin Rae to see what he could find out too. No one could give 

me an answer. So I started making arrangements to bring in 

additional trucks, but the trucking company could not bring in 

the required ADDITIONAL 3 trucks loads needed to get this 

increase shipped out. 

…We are shipping one of the additional three needed today, and 

will be “up to schedule” after trucks ship today. 

…I’m still wondering if this increase should’ve happened or not. 

Nobody I have contacted, left voice mails, emailed have giving 

me a straight answer yet as to why overnight the requirements 

changed. 

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DRIVe – CLS / CLD 

Certified Line Shortage 

Certified Line Disruption 

10 Point Deduction 

Supplier is charged for all costs 

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DRIVe – DISPUTES 

WHAT WE WANT YOU TO DO!!! 

Review DRIVe everyday 

Investigate every violation 

Permanently fix the root cause 

Document procedures 

Dispute only violations that are not your fault 

Dispute violations within 7 calendar days 

Dispute online 

Use the correct Reason Code 

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WHAT WE WANT YOU TO DO!!! 

Dispute RDR violations through CHAMPS 

(except RE-RDRs) 

NO CLS/CLD 

Verbal directions from the plant in writing 

as well. 

When in doubt… call your Material Control 

Analyst 

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WINDOW TIME CONFORMANCE RULE 

The Chrysler Group’s Window Time Conformance Rule is 

designed to decrease undershipments into our Production 

facilities. Undershipments cause a large fallout at the 

plants and require extensive resources to avoid CLS/CLD 

events. 

• For All Chrysler Group Production Facilities 

• All Ship Windows are evaluated (multiple/day) and 

ratings are housed in the “DRIVe System”. 

• DRIVe can be found under the ‘Applications’ tab in 

Covisint 

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Under this rule, UNDERSHIPMENTS will be assigned in 

“DRIVe” to suppliers who: 

Miss each designated CSDS ship window 

o Grace period for processing 

Are behind schedule, but don’t ship 

o On a non-ship day 

o And subsequent non-ship days if not up to 

schedule by end of day 

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WINDOW TIME CONFORMANCE RULE – IF CARRIER IS LATE 

• Contact carrier via email within 30 minutes 

• Contact Material Control Analyst if carrier will not arrive within 

1 hour of the CSDS ship time 

• Dispute undership violation is generated 

Any dispute must include an email between supplier and 

carrier. The email should include the Material Analyst’s 

name and phone number. Without the email in the 

‘comments’, the dispute will be denied. 

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WINDOW TIME CONFORMANCE RULE – If carrier is 

CONTINUALLY late 

• Contact Logistics Analyst or JIT Coordinator for 

resolution 

• May be a routing issue, or 

• CSDS Window Time is INCORRECT 

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• Additional Rules 

• For ILC Shipments )CSDS TPYE = I) 

• Supplier is required to get up to schedule by the 

end of the day. 

• Non-RILC routes and Transit time > 24 hours 

• Supplier is required to get up to schedule by the 

end of the day. 

• Undership violations can be assessed for suppliers 

failing to “respond’ to increases in accum 

requirements on days without windows 

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If the carrier calls and says they will be late, you should 

get an email for your records 

You may still be responsible for any CLS/CDS or AETC 

caused by a late shipment, even if an US violation is not 

generated. 

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Violation Detail – End of Day 

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SUPPLY PROCESS ANALYSIS 

What is Supply Process Analysis – (S.P.A.)? 

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What is Supply Process Analysis – (S.P.A.)? 

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Key Objective of the S.P.A. 

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S.P.A. Process 

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S.P.A. Process – After the initial visit 

• Distribute S.P.A. Report to: 

• Platform 

• Purchasing 

• Material Supply Operations 

• Quality 

• Follow-up through completion of all action items 

• Second visit by Chrysler, as required 

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MATERIALS MANAGEMENT OPERATIONS 

GUIDELINE/LOGISTICS EVAULATION 

Materials Management Operations Guideline / 

Logistics Evaluation 

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MMOG Requirements 

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S.P.A. vs. MMOG/LE 

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Effect on Supplier Ratings in 2012 

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MMOG/LE Training Classes 

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Conclusion 

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CONSIST SHIPPING 

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Multiple Daily Windows 

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Why CONSIST Shipping is Important! 

• Limited Storage Space at Chrysler Assembly Plants does NOT Allow 

Space for Overflow: 

Lost Material 

Potential for Unnecessary Expedites 

Unnecessary Critical Line Shortages or Disruptions 

And Unsafe Working Conditions 

• If a Partial Truck is Unloaded: 

Yard Congestion 

Lost or Damaged Material 

Issues with Rack Returns 

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Multiple Daily Windows 

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Once a Day Shipper 

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If I Ship More Than One Part on the Truck, What Parts Do I 

Pull Ahead? 

• Try to match the ratio of parts that are pulled ahead with 

what the ratio of your releases. 

• For example, don’t just ship ahead all the left handed 

parts. Put just as many left hand parts as right hand 

parts. 

• However, if crate size varies where you have space for 

one part but not another, put on the one that you have 

room for. 

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Frequently Asked Questions 

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RECEIVING DISCREPANCY REPORT - RDR 

What are RDRs: 

Receiving Discrepancy Reports that are generated 

because the contents of what was shipped does not match 

what was shown in the ASN (Advanced Ship Notification) 

shipped. 

There are 2 type of RDRs: 

• Part Quantity Related (Normal RDR) 

• Non-Part Quantity Related (RE-RDR) 

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RDRs RDRs are issued by Chrysler plants for shipping 

errors that require quantity adjustments to 

inventory records (ie. ASN shows a shipped 

quantity of 500 on the part and only 400 are 

found in the container at the plant). 

RE RDRs Re RDRs are issued by Chrysler plants for 

shipping errors that do not require quantity 

adjustments (ie. Items such as wrong trailer 

number, wrong carrier [SCAC] code, etc). 

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Common Label Issues 

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Rework Areas 

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Shipping Errors 

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Where’s Drop Zone and Dock Code Located ? 

CSDS Inquiry Screen 

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What to do when a RDR Occurs: 

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RDR Notification: 

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Things to Consider… 

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Improvements… 

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English - Chrysler

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