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3. In general, is <strong>transportation</strong> (for example, distance and availability <strong>of</strong> a bus, car, or shuttle)<br />

a problem that makes it difficult for you or members <strong>of</strong> your household who depend upon<br />

you <strong>to</strong> receive health care?<br />

4. Has a lack <strong>of</strong> <strong>transportation</strong> ever prevented you, or a member <strong>of</strong> your household that<br />

depends upon you, from receiv<strong>in</strong>g health care <strong>of</strong> any k<strong>in</strong>d or from go<strong>in</strong>g <strong>to</strong> a health care<br />

facility?<br />

5. Can you describe a health emergency that you had <strong>to</strong> deal with this past year? How did<br />

you arrange for <strong>transportation</strong> <strong>in</strong> this case? What would have made <strong>the</strong> trip easier?<br />

6. Have you used emergency rooms <strong>in</strong> <strong>the</strong> past year? Expla<strong>in</strong> why you went <strong>to</strong> <strong>the</strong><br />

emergency room ra<strong>the</strong>r than some o<strong>the</strong>r facility? (E.g., no o<strong>the</strong>r facility available,<br />

convenience)<br />

7. The County requires you <strong>to</strong> have your children immunized. Describe how you arranged <strong>to</strong><br />

have this done. Did it pose a <strong>transportation</strong> problem for you?<br />

8. F<strong>in</strong>ally, what would you need <strong>to</strong> improve your ability <strong>to</strong> meet <strong>the</strong> <strong>transportation</strong> problems<br />

associated with your family's health <strong>needs</strong>? Can you make any recommendations regard<strong>in</strong>g<br />

<strong>transportation</strong> <strong>to</strong> health care facilities?<br />

IV. Knowledge about Public Transportation<br />

(Use what has not been covered <strong>in</strong> <strong>the</strong> earlier discussion.)<br />

So far we have focused on your means <strong>of</strong> <strong>transportation</strong> – how you actually get from place <strong>to</strong><br />

place. But ano<strong>the</strong>r important aspect <strong>of</strong> <strong>transportation</strong> <strong>in</strong>volves how you get <strong>in</strong>formation about<br />

us<strong>in</strong>g public <strong>transportation</strong> <strong>to</strong> travel <strong>to</strong> places you haven’t been before.<br />

A. Please give a concrete example <strong>of</strong> this situation – a time when you remember hav<strong>in</strong>g <strong>to</strong><br />

look for a job <strong>in</strong> an unfamiliar area, get <strong>to</strong> a new job or a new <strong>of</strong>fice or a childcare<br />

facility. Now tell us where you got <strong>in</strong>formation about <strong>the</strong> best way <strong>to</strong> get <strong>the</strong>re. What<br />

were your best sources <strong>of</strong> <strong>in</strong>formation?<br />

Probe if not covered above:<br />

1. Did you f<strong>in</strong>d and read bus schedules? Why or why not?<br />

2. Did you call bus companies?<br />

3. Ask family or neighbors about schedules?<br />

B. Has GAIN or CalWORKs provided you with public <strong>transportation</strong> <strong>in</strong>formation relevant<br />

<strong>to</strong> your f<strong>in</strong>d<strong>in</strong>g a job or gett<strong>in</strong>g <strong>to</strong> an <strong>of</strong>fice or County services?<br />

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