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John Matovu Aminah Zawedde Das Pamela and Herbert Ruhunde.pdf

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66 Strengthening the Role of ICT in Development Volume VIII<br />

Conclusion<br />

From 2001 to 2011, journalism shifted to an instantly accessible, reader-centered,<br />

multimedia platform. Whether this is actually a good or bad thing is beyond the<br />

scope of this paper, but one thing is for sure – professional journalists <strong>and</strong> publishers<br />

will have to be forward-thinking in order to keep up with the amateurs.<br />

Fig 5: Different aspects of how consumers use ICTs to access information<br />

<strong>and</strong> the emotions it comes with.<br />

[Source Google Images]<br />

Although applied research suggests the necessity for multimedia operations<br />

to organize people in teams, <strong>and</strong> to arrange these working units in crossdepartmentalized<br />

ways [Huang et al. 2003] this advice is underscored by the<br />

experiences of multimedia newsrooms such as Tampa Bay Online (TBO.com) in<br />

the US where the convergence process met with the resistance of reporters, who<br />

did not want to give up their established way of doing things, <strong>and</strong> in particular<br />

refused to work in synergy with colleagues in other parts of the media organization<br />

[Stevens 2002].<br />

Similar accounts can be found in case studies elsewhere, as well as a recent report<br />

on the state of European multimedia news shows in detail [Stone <strong>and</strong> Bierhoff<br />

2002]. Research among reporters in various converging newsrooms in the US by<br />

Singer [2004] <strong>and</strong> Boczkowski [2004] shows similar experiences, citing turf wars<br />

<strong>and</strong> a general reluctance of journalists to innovate, share knowledge, embrace the<br />

new technology – even though those that do reportedly think they are better for<br />

it. A survey by multimedia consulting fi rm Innovation – commissioned by the<br />

World Association of Newspapers <strong>and</strong> conducted in 2001 among media executives

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